Every review we hold for the Camden office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI was highly impressed with Saad Saleem…
I was highly impressed with Saad Saleem from Martyn Gerrard with whom I recently made a house purchase.From the start to finish of the process Saad was so efficient, helpful, motivated and patient. I felt I received a 5 star service. Saad is extremely knowledgeable, professional, hardworking and very genuine and kept me informed of all developments every step of the way. I am grateful for all his efforts.I highly recommend this firm and Saad and have already done so to others.
Lindsey · 5 October 2023
Agent replied · 25 October 2024
Dear Lindsey, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotFantastic agents!
Martyn Gerrad has always been my to go agency. Their professionalism, understanding of the local market and drive to make sure the client finds exactly what they want, is unparalleled. I was recently looking for a property and Kevin went above and beyond to understand my requirements, find me suitable properties and taking the time to explaining all the options available for me. He was very knowledgeable and proactive liaising with the landlord on my behalf. If you are on the market to buy or rent, I cannot recommend Kevin at Martyn Gerrard enough.
Liliane · 1 October 2023
Agent replied · 25 October 2024
Dear Liliane, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotAnthony and Adriano were both a…
Anthony and Adriano were both a pleasure to work with. They approached the selling of our property with diligence and persistence, keeping us informed of progress of the sale and liaising with our solicitor as needed. They also liaised with the agent of the property were are buying so that dates. etc. were coordinated. Pleased with the outcome.
Brian · 18 November 2024
Agent replied · 24 December 2024
Hi Brian, thank you for you good review, we are pleased that our Sales Team assisted as needs be.
★★★★★ 5/5
TrustpilotExcellent experience throughout property purchase
Martyn Gerrard estate agents, and in particular Declan Morgan, really helped me from the start to finish of my property purchase journey. From the commencement of my search for a new property to call home, he provided much appreciated advice, and was very knowledgeable about my ideal location, and the kind of properties I was aiming for. Having found the perfect property for me in a relatively short space of time, (and which far exceeded the expectations for my budget!), Declan was nothing but professional and supportive to all parties involved in the transaction, and helped immensely to smooth the way to completion. Based on my excellent experience, I would highly recommend Declan for any property related services.
Miranda · 8 September 2023
Agent replied · 25 October 2024
Dear Miranda, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 1/5
TrustpilotMartyn Gerard handled the selling of…
Martyn Gerard handled the selling of property 19 The Glade in Winhcmore hill , which was marketed as 3 bedroom property. We made our offer and agreed on the price , after agreement we made a survey which we paid £895 just to find out property is 2 bedroom and loft extension is not in the lease/deed. Few times we have been told owner will add it to the deed and we have lost 5 months dealing with the property and losing money. While we were negotiating , we saw property was put back on the market as 2 bedroom with a lower price , which is now reduced even more.
Mehmet · 17 June 2026
★★★★★ 5/5
TrustpilotI recently rented a stunning 3 bedroom…
I recently rented a stunning 3 bedroom flat that Lynsey found it us. She understood perfectly what I needed and only proposed the options that met my requirements. Lynsey is super friendly and professional, a pleasure to be assisted by her. Totally recommend Lynsey Humphreys and Martin Gerards with whom I've been dealing for the past 8 years!
Popescu · 30 October 2024
Agent replied · 24 December 2024
Hi Monika, thank you for your lovely review, we are pleased a "stunning" apartment has been found for you and we look forward to you remaining a client.
★★★★★ 5/5
TrustpilotMittio was very communicative…
Mittio was very communicative throughout our process of finding a home to rent. He was available around the clock and was helpful answering all of our questions. Alexia and the team kept in touch over WhatsApp as we progressed until signing the contract.
Kelsey · 18 March 2026
★★★★★ 5/5
TrustpilotPaige goes above and beyond in every situation!
This review is for Paige Ford specifically and also the MG team that supported her. Paige is an incredibly responsive, helpful, genuine and supportive agent! From the time she has been an agent for my flat, she has been extremely quick to act and resolve any and all issues I have had. Today, she went above and beyond. I had left an important visa document in my flat and was stuck in a different country. Even though Paige didn’t have to do this, she went out of her way to get a locksmith she procured to access my flat, retrieve the document, leave it in the safe hands of my neighbour to be couriered back to me. She took significant time out of her busy schedule to do this favour which is certainly beyond her role. It is because of her that I’m now able to travel back to the UK after a horribly stressful time. You definitely will not meet a better person or agent than Paige! Very grateful for the help and support I received from her and the MG team.
Sriya · 8 August 2023
Agent replied · 25 October 2024
Dear Sriya, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
★★★★★ 5/5
TrustpilotOur agent Gabriella was fantastic from…
Our agent Gabriella was fantastic from start to finish. Gabriella found our new property - swiftly gave us details and arranged for us to view it very quickly , allowing us to make offer and secure the property.She also organised the sale of our old house and secured a solid sale to first time buyers. Throughout the process Gabriella always communicated with us very well, maintained the momentum of the chain and pushed for exchange for all parties involved. She also allowed me access to the new property to obtain quotes from building contractors before exchange took place.Gabriella is Very friendly and a pleasure to deal with and represents Martyn Gerrard estate agents impeccably, highly recommended and we hope to work with Gabriella again in the future.
ALEX · 1 August 2023
Agent replied · 25 October 2024
Dear Alex, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
★★★★★ 5/5
TrustpilotThank you
I just wanted to express my heartfelt thanks to Andre Waldron from Mill Hill for his incredible support in selling my flat. His approachable and professional manner made the entire process smooth and stress-free. Andre’s attention to detail, responsiveness, and willingness to go the extra mile were invaluable, and I couldn’t have asked for a better experience.
Customer · 29 October 2024
Agent replied · 25 October 2024
Thank you for your positive review, it's good to hear you've had such good service from our Lettings Team.
★★★★★ 5/5
TrustpilotSophie, Matt and Andrino were amazing
After Sophie Henry and her team were so fantastic with my parents, finding then a buyer for their house and then finding them a new property to move to, when it came to putting my flat on the market there was no question which agent i was going to go with.Sophie Matt and Andrino were amazing and managed to get my flat under offer within 3 weeks of it being on the market. They didn't just stop there, they ensured the sale went as smoothly as it possibly could from start to finish. I would 100 per cent highly recommend them!
Sara · 27 July 2023
Agent replied · 25 October 2024
Dear Sara, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
★★★★★ 5/5
TrustpilotGreat experience with Antony
We had a great experience with Antony, who showed us around a few properties. He was very friendly yet professional; we felt we could ask him as many questions as possible without feeling rushed. He gave us enough time to look at all the rooms and kept the conversation flowing to build a great rapport. We felt he was honest and didn’t pressurise us to continue looking around the 2nd property as soon as we said it’s not for us. He also gave sound advice. Thanks Antony for a great experience! We hope you can help find our dream property.He was probably one of the best estate agents we’ve come across in a while!
Hemali · 24 July 2023
Agent replied · 25 October 2024
Dear Hemali, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
★★★★★ 5/5
TrustpilotAs a landlord
As a landlord, I have been using Martyn Gerrard as my preferred letting agent since 2009.I have always found MG to be professional, polite, diligent, timely in their communication and always upfront.Their service has been nothing but exemplary at every level.In particular, my recent interactions with Jessica Haynes has been smooth and painless for which I am very grateful. Currently, the economic climate is difficult for tenants and landlords alike and while they represent me to my tenants, I see a duty of care that extends to them as well. This collaborative approach ensures that this is more of a partnership where all win.I would recommend Martyn Gerrard with no hesitation.
Sudeep · 18 July 2023
Agent replied · 25 October 2024
Dear Sudeep, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
★★★★★ 1/5
TrustpilotHorrible experience dealing with Jay Y.
Jay Yildirim from Martyn Gerrard Estate Agents was not good at negotiating the offer we made for a house we were interested in. He never met us in person even after having had a few viewings and having made a serious offer. He always spoke for the seller without actually getting back to them and asking for their real opinion and thoughts which created a big mess. It was horrible and we eventually lost interest because of this. Thanks!
Marsia · 9 August 2023
Agent replied · 25 October 2024
Dear Marsia, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with Martyn Gerrard. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotMartyn Gerrard Southgate
Would like to say a big thankyou to the team at Martyn Gerrard in Southgate. Especially the help from Sophie Banks and Matt Adams.Both were extremely helpful and diligent during the home buying process and Sophie I think kept me from going crazy with all the complicated things you have to do.... and was a great at providing experience based advice that wasn't just generic statements.Very professional during and after the sale I can't thank them enough for getting us over the line.
Chris · 4 July 2023
Agent replied · 25 October 2024
Dear Chris, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with Martyn Gerrard. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotRenting with Martyn Gerrard- Help from Daniel Harris
We recently began renting through Martyn Gerrard, with the help of Daniel, and we could not recommend it enough. In such a difficult market, we were provided with great communication and flexibility facilitating a smooth process. We were kept well informed throughout the stages along with valuable information. Throughout the process Daniel provided quick and informative responses to any questions we had regarding the property. Thank you Daniel for your hard work and we cant wait to move in.
Jaimee · 31 July 2023
Agent replied · 25 October 2024
Dear Jaimee, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
★★★★★ 5/5
TrustpilotGreat overall experience
Great overall experience. We rented a flat recently and I can say, Martyn Gerrard were very helpful. I was in touch with a few agents, all of them were nice, professional and polite. I want to thank Iman Mohammadi for being a great help in negotiating letting terms in our behalf: he went the extra mile to convince our landlord to accept tenants (us) with a cat. It was pleasure to have with such a professional by our side. Thank you, Iman!
Ivan · 2 July 2023
Agent replied · 25 October 2024
Dear Ivan, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with Martyn Gerrard. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotVery smooth process
Very smooth process helped by great communication by our agent Mittio. Mittio also went the extra mile by allowing us to come to the office on a Saturday as it was more convenient for my partner and I.
Adam · 7 August 2026
Agent replied · 24 September 2026
We are absolutely thrilled to hear about your smooth process and great communication with Mittio. Thank you for sharing your experience with us.
★★★★★ 5/5
TrustpilotA big thank you to Suraj and the tenancy team....
I just want to say a big thank you to Suraj and the tenancy team at Martyn Gerrard Estate agent in whetstone. They have been nothing but amazing. I would highly recommend them to anyone looking for a place to rent. They helped me find a place to rent within a week, and they guided me through all the referencing and steps involved. They are always ready to help anytime you message them. They are definitely worth the 5 stars rating from me based on my experience with them.
Joseph · 28 June 2023
Agent replied · 25 October 2024
Dear Joseph, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with Martyn Gerrard. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotExcellent service from Daniel H
I first reached out to Martyn Gerrard about viewing 1 property. Daniel H quickly and promptly got in touch to get details of what we were looking for and then actually told me about other potential properties that might better suit our needs. He took us on 3 viewings and was really knowledgable and very happy to answer any questions we had. We actually ended up going for one of the properties he had recommended that we view so big thanks to Daniel for finding us our new home! Daniel was really helpful throughout the referencing process and was always on hand to answer any questions and regularly checked in with us. We move in this week and he has been really great at providing the info we need, made sure that timings were effectively communicated (e.g. inventory, arrival of furniture, etc), has personally checked on the property for us and even sent us a video so we can see what the property is looking like and plan our move. I would highly recommend Daniel H - he has been fantastic throughout this process.
Caitlin · 28 June 2023
Agent replied · 25 October 2024
Dear Caitlin, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with Martyn Gerrard. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotZoe was helpful throughout our whole process!
Zoe was helpful throughout our whole process. As this was a new process due to recent changes in the rental laws, she made everything as smooth and straightforward as possible.
M · 11 June 2026
★★★★★ 5/5
TrustpilotGreat estate agents, especially Jaysuri Roach!
We have recently sold our property with Martyn Gerrard and the team have been fantastic. Our main contact for the sale was Jaysuri Roach, and five stars doesn't feel enough for the level of service, support and assistance he gave us during the sale. I feel the true mark of a company is how they deal with problems (especially as they were in no way caused by Jay!) but the hiccups we had with the sale along the way were made so much easier to deal with knowing Jay was on the end of the phone and his "don't worry - I'm on it!" was always followed up with updates and resolutions. Jay genuinely cares and he was an absolute joy to work with.
Sam · 16 June 2023
Agent replied · 25 October 2024
Dear Sam thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. Jaysuri wishes you the best of luck and looks forward to working with you again in the future.
★★★★★ 5/5
TrustpilotSurprising and Grateful Journey
My wife and I must have to express our great appreciation and thanks to Mr. David Mitchell of Martyn Gerrard.It is indeed a long and tough process in buying our house. My wife and I are very much frustrated with some issues related to the vendor and thinking to quit the purchasing stopping the exchange of contract.David has been, in many instances and even cancelling his annual leaves, kindly coordinating, negotiating and providing his professional advice and perspectives to us that keeps the deal to continue and finally done. Without his input, the long time spent in the process would have been wasted.We are much delighted that it is now settled and looking forward to moving into our first house in UK.
Chris · 6 June 2023
Agent replied · 25 October 2024
Dear Chris, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotExcellent service
I instructed Matt in the Southgate branch to sell my house. From the first visit he had done his homework, found the information from when I bought the property even though it wasn't through MG. He was very knowledgeable about the area and the property market. he suggested an open day and we had 21 views, 6 offers and achieved and sold for £40k over the asking price with no chain. All the staff in the Southgate office have been a pleasure to work with Stewart, Adriano, Chloe and the others. The communication has been regular and consistent. Matt has been very professional and has made the sale very straightforward and easy. I have had no stress and highly recommend using MG Southgate and Matt in general.
Miss · 6 June 2023
Agent replied · 25 October 2024
Dear Jennifer, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
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