Trusted Agent profile

Martyn Gerrard Kentish Town Sales reviews

4.7

★★★★★ Excellent

2,103 reviews across 3 platforms

304 Kentish Town Road, Kentish Town, London, NW5 2TH, Camden, NW5 2TH

Martyn Gerrard's Camden office at 304 Kentish Town Road is rated 4.7 out of 5 across 2,103 reviews on three platforms, including 172 Google reviews rated 4.8.

Google logo

4.8 / 5

172

Reviews on Google

This office

Facebook logo

5.0 / 5

1

Reviews on Facebook

Business-wide

Trustpilot logo

1,930

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Camden office, from every platform, shown as written. First names only.

5/5

Trustpilot

Amazing experience

I approached the agency and the response I got was very efficient and quick then others. Secondly they helped me through out the procees by remaining in touch and guiding me every step which i found very helpful. I specifically wanted to mention Mr. Mittio Mohammadian who is really nice person and i wish for him bright future.

Marina · 11 September 2026

Agent replied · 24 September 2026

Hi Marina, we're ecstatic to hear about your amazing experience with us. Thank you for mentioning Mittio; we appreciate your kind words.

5/5

Trustpilot

Excellent Experience Selling with Martyn Gerrard

We recently sold our property through Martyn Gerrard, and the experience was outstanding, thanks to Adriano and Antony. From day one, Adriano’s professionalism, clear communication, and deep market knowledge made the process smooth and stress-free. Antony’s negotiation skills secured us a fantastic offer, and both were always available to answer questions, keeping us informed every step of the way.The teamwork between Adriano and Antony was seamless, they truly went above and beyond to achieve the best result for us. We couldn’t be happier with the service and highly recommend them to anyone looking to sell their property!

Amelia · 18 November 2024

Agent replied · 24 December 2024

Hi Amelia, thank you for a leaving a 5 star review. We are pleased your sale has completed and that our Sales Team provided you the service needed!

5/5

Trustpilot

I cannot recommend Martyn Gerrard…

I cannot recommend Martyn Gerrard highly enough! From the moment we reached out in our search for a rental property, they were attentive, professional, and truly understood our needs. Lynsey took the time to listen to our preferences and budget, and within days, she presented us with an impressive selection of properties that perfectly matched what we were looking for. Their knowledge of the local market was evident, and they provided valuable insights that helped us make informed decisions.She even went the extra mile to facilitate viewings at times that suited our busy schedule, which we greatly appreciated.Thanks to Lynsey we found our dream rental property in no time! Their dedication and expertise made the entire experience smooth and stress-free. If you're looking for an estate agent who genuinely cares about their clients and delivers outstanding results, look no further. Thank you

Eli · 18 November 2024

Agent replied · 24 December 2024

Hi Eli, thank you for your 5 stars, finding your dream home is great to hear!

5/5

Trustpilot

outstanding service (and really lovely people)

Maria, Annie and the team in Kentish Town did a tremendous job of selling our flat for us. They were really open and transparent with us throughout the process, showed so many people round and gave us some really good advice. They were also really nice to deal with. I've dealt with estate agents before who made me feel a bit 'ugh' about the whole thing - but this was the complete opposite of that. I can't recommend them enough - thank you guys!

Lorna · 12 November 2024

Agent replied · 24 December 2024

Hi Lorna, thank you for your great review, we hope our Sales Team have helped change your mind on the subject of agents!

5/5

Trustpilot

I had an excellent experience working with Raph

I had an excellent experience working with Raph as my estate agent during the purchase of a flat in Crouch End. From start to finish, Raph was incredibly professional, attentive, proactive and kept me informed every step of the way. His knowledge of the area and the market was invaluable, and he was always available to answer my questions and provide guidance or help out.Raph went above and beyond to ensure that everything stayed on track, and I couldn’t be happier with the outcome. If you're looking for a reliable and dedicated estate agent, I highly recommend Raph!

Letizia · 8 November 2024

Agent replied · 24 December 2024

Hi Letizla, thank you for your great review about our Sales Team!

5/5

Trustpilot

I've been letting a property through…

I've been letting a property through Martyn Gerrard for the past 15 years and find the team at Martyn Gerrard to be very efficient and professional in all matters from maintenance to rental renewals. I am confident in the knowledge that they are taking care of my property and my interests. With regards to rental renewals, Zoe Sophocles has been brilliant. She is very knowledgeable about the rental market, provides really sound advice and always has my interests in mind. I trust her judgement and would recommend Zoe and Martyn Gerrard as trusted property experts.

Rita · 3 November 2024

Agent replied · 24 December 2024

Hi Rita, thank you for your positive review, we are very pleased that you have stayed with us for such a long time!

5/5

Trustpilot

Mathew was very helpful and always got…

Mathew was very helpful and always got back to me and very polite

Samaria · 15 August 2026

Agent replied · 24 September 2026

Thank you for your review!

4/5

Trustpilot

Matthew was super helpful and excellent…

Matthew was super helpful and excellent with communication. The property we were looking at wasn't quite the right fit but we appreciate the professionalism and responsiveness from Matthew!

Nicholas · 1 May 2026

Agent replied · 28 May 2026

Thank you for your review!

4/5

Trustpilot

I had the pleasure of working with Lynsey

I had the pleasure of working with Lynsey for Martyn Gerrard Agent’s to rent out my property, and I couldn’t be happier with the experience. She was incredibly helpful in understanding the type of tenants I was looking for and was spot-on in helping me set a competitive rental rate. Lynsey’s deep knowledge of the area shone through as she brought in consistent viewings, almost every other day, until we found the perfect tenants. Her communication was always clear and to the point, making the entire process smooth and stress-free. I highly recommend Lynsey for anyone looking to rent their property.

Omar · 28 October 2024

Agent replied · 24 December 2024

Hi Omar, thank you for your good review. We are very happy to hear the right Tenants were sourced for you.

5/5

Trustpilot

So far our experience finding and…

So far our experience finding and securing a rental in London has been a smooth and stress-free process because of Dan and MG. Would recommend to anyone!

Sophie · 2 May 2026

Agent replied · 28 May 2026

Thank you for your review we are glad we could make the process stress free!

5/5

Trustpilot

Martin Gerrard- Professional Service

I recently had the opportunity to work with "Martin Gerrard" and I couldn’t be more pleased with the experience I received from start to finish.Maria @ Martin Gerrard was incredibly professional & responsive. Communication was clear and timely, and she is always available to answer our questions or address any concerns. I truly felt supported every step of the way and appreciates her input. I highly recommend Martin Gerrard and the service provided by Maria. It was a pleasure working with them.

Madu · 16 October 2024

Agent replied · 25 October 2024

Hi Madu, thank you for your happy review. We are very pleased that you were pleased with the experience.

5/5

Trustpilot

I recently had the pleasure of working…

I recently had the pleasure of working with Tyler and Oliver at Martyn Gerrard Estate Agents, and I must say, their service was absolutely fantastic! From the moment I contacted them, they were attentive, professional, and genuinely interested in helping me find the perfect property to rent. Tyler and Oliver went above and beyond to accommodate my preferences and requirements, and their extensive knowledge of the North London area was incredibly helpful in guiding me through the entire process.

Nathalie · 30 October 2024

Agent replied · 24 December 2024

Hi Nathalie, thank you for your 5 star review. We are very happy a property has been found for you!

5/5

Trustpilot

Craig Thompkins and his team were brilliant

Craig Thompkins and his team were absolutely amazing during our house sale. A simple sale turned into a nightmare as a result of the other solicitors. This caused us a great deal of stress. Without Craig on the other end of the phone, I and my wife, especially, would not have been able to get through. He was always available to answer calls and questions. He assisted in chasing the other side and placing pressure in the right way at the right time on the right parties to ensure we achieved our deadline to exchange and complete. He is extremely professional as well as empathetic and understanding. When he was personally not available, a member of his team was always on hand. I cannot thank and praise Craig highly enough. He definitely deserves a huge recognition. If you need your property sold, or if you are looking to buy then Craig is your man. He will not stop until the deal is done!

Nishan · 15 October 2024

Agent replied · 25 October 2024

Hi Nishan, thank you for sharing your positive review, we are very pleased that Craig and his team helped get you through a hard sale.

5/5

Trustpilot

I have just completed on the sale of my…

I have just completed on the sale of my house which turned out to be complicated no fault of the agents. I found the team at Martyn Gerrard professional and respectful throughout the whole process beginning with Amanda who valued my home, providing good advice and giving me confidence to market the property when I believed it was depressed. Thank you Amanda.I especially want to thank Umit, who worked tirelessly throughout negotiating viewings and then providing excellent communication throughout the whole process of the sale. Umit is dedicated and has outstanding customer service skills; (in fact the whole team have excellent customer service skills) which goes along way through a stressful process.I would definitely recommend this estate agents for any customers thinking of buying and selling.Thank you Martyn Gerrard!

Gillian · 14 October 2024

Agent replied · 25 October 2024

Hi Gillian, thank you for your positive review and happy that everything worked out well.

5/5

Trustpilot

Fantastic estate agents

I cannot praise the team at Martyn Gerrard high enough. Bruvis, Jamie and Alex were great from the start. Their communication is excellent, keeping me updated throughout the process. Jamie and Alex did the viewings for me and were always on time and respectful. Once the property went under offer Bruvis took over. He has communicated with me regularly and kept me up to date. He even took it upon himself to speak on several occasions to other estate agents and solicitors in the chain to find out the status of the sale. I couldn't have used a nicer group of people. They've all been so friendly. It's been a pleasure selling my home through them and I don't hesitate to recommend them.

Ms · 11 October 2024

Agent replied · 25 October 2024

Hi Ms H, thank you kindly for your review, we are very pleased to hear that our Sales Team worked hard for you.

5/5

Trustpilot

Lynsey Humphreys-Lee was incredibly…

Lynsey Humphreys-Lee was incredibly helpful during my search for a rental property. She was professional, knowledgeable, and attentive to my needs. Lynsey took the time to understand what I was looking for and ensured I was shown properties that fit my criteria. Her insights about the neighborhoods and properties were invaluable, and her friendly demeanor made the process enjoyable and stress-free. Thanks to her support, I feel confident in my rental decision. I highly recommend her services to anyone looking for a rental property!

Noor · 10 October 2024

Agent replied · 25 October 2024

Hi Noor, thank you for your positive review and we are very happy that our Lettings Team could assist you.

5/5

Trustpilot

A Breath of Fresh Air in the Property Market

After struggling for two years with other estate agents who failed to secure tenants for my property, I was relieved to find Martyn Gerrard Estate Agents more specifically Anthony. His positive attitude and proactive approach were refreshing. Within a few months, he successfully found suitable tenants, taking care of all the necessary paperwork and ensuring a smooth transition. I'm extremely satisfied with the outcome and would wholeheartedly recommend Anthony to anyone seeking a reliable and efficient estate agent.

Gnanathushyanthy · 6 November 2024

Agent replied · 24 December 2024

Hi Easwaragnanam, thank you for your 5 star review, we are pleased that our Lettings Team, led by Anthony, secured you tenants.

2/5

Trustpilot

Block Management: A Brick Wall of Inefficiency

The block management team and its leader are unfortunately doing a disservice to the company's reputation. With a significant number of homeowners already trusting their services for buying, selling, letting, and referrals, this block management team has the potential to cultivate a loyal customer base for years to come. it is imperative that they provide exceptional service.However, this team has fallen short in several key areas. Responses to inquiries have been consistently delayed, and when they do arrive, the reports lack essential details. There is a glaring absence of cost comparisons and clear explanations regarding how work will be carried out.It is essential that block management services prioritize transparency and open, timely communication with homeowners. The current performance of this team is unacceptable and needs to be addressed urgently.We can’t share specific details right now because we’re still hoping to work together. But it’s not just one or two isolated problems. A good company needs to keep a close eye on its employees, no matter how high up they are.Remember, clients in block management are long-term partners. They can bring in multiple transactions over time, making them much more valuable than one-time buyers, sellers, or renters.Investing in keeping your block management clients happy is a much smarter strategy for long-term success.Here are some things that could help:Regular meetings: Bosses should meet with clients in person.Check emails and reports: Make sure they’re done on time and are good quality.Ask for feedback: Hire an outside company to survey clients.Talk to people who leave: When clients stop working with you, ask them why.These things can help you keep your current clients and attract new ones.

Ham · 17 September 2024

Agent replied · 25 October 2024

Thank you for letting us know about your experience with our Block Management team. We are sorry you have had issues with them. It is certainly not the level of service we want to provide.It would be great if you could give us more details, such as the block your comments relate to, so we can address the issues you raise. For example, we are unsure what specific reports you refer to. The documentation we supply is in a standard format required by legislation. We are dealing with ongoing works at many different buildings, so if you can give us more detail it will help us understand how we can better present information and improve on communications with lessees.

5/5

Trustpilot

Daniel provided excellent service

Daniel was excellent and in particular took time to understand our unusual situation and particular needs and thereby provide god suggestions. We was also very flexible in his timings, fitting with our restricted availability. Thank you!

Carl · 22 September 2026

1/5

Trustpilot

Saddened by this service

I had had one valuation already of 535000 from another estate agent who sat down with me and discussed selling points, anything I had to tell him about my flat etc. He was very polite and focused on what was good about my property. Martin Gerard on the other hand, despite evaluating the same property type on my very same road at 535000, told me my flat was worth 500000, despite at least three rooms being significantly larger than the one they valued at 535000. They had had many viewings for the neighbour’s property and feedback was around the smaller sized rooms. Common sense prevailing, I would have thought my flat could have the same audience - and offer the larger sized rooms. There was no real interest in my home and in fact more questions were asked about the flat above me, that they were very excited about ! The process of a valuation can be quite personal - you are entering people’s homes and making comment, please consider people better and be consistent in your pricing of properties.

Maria · 19 August 2024

Agent replied · 25 October 2024

Maria, thank you for your feedback. It's crucial for us to identify moments when we haven't met the high standards, we set for ourselves. We will take your points into consideration.You will know that putting a price on a property is not an exact science and will depend on many factors and everyone will have their own opinions. We did not want to mislead by overestimating an eventual sale price. Our advice was with the best intentions and as we explained on the appointment, we would like to ask for a higher figure to test the market as our extensive marketing strategies have shown we achieve good prices for our clients. Thank you again for your feedback

5/5

Trustpilot

Martyn Gerrard is a great state agent…yes i agree

Martyn Gerrard is a great state agent with some great people on board i just want to say a big thank you in particular to (CLAUDIA) for being so helpful and on my experience she is so kind and friendly and amazing on explaining this that interested me on looking to buy so thank you so much Claudia be proud off yourself for the services you offer to people day and day out 🙏

Arzan · 18 November 2024

Agent replied · 24 December 2024

Hi Arzan, thank you for your 5 star review, we certainly hope we can continue to assist you.

5/5

Trustpilot

Dream home

Yasmin and Zlat were great at securing the property we wanted. Team has always been very friendly and helpful.

MB · 30 May 2026

Agent replied · 24 June 2026

We are glad you had a positive experience with Yasmin and Zlat! Thank you for the positive review.

5/5

Google

Its taken me too long to write this review, which i've been feeling guilty abouy as we had a brilliant experience selling our flat with MG last year. The sales team (Anna, Maria and Tom) came recommended from a friend and were fantastic. They made sure they understood what would work for us, were great communicators and got an excellent offer agreed very quickly. They also ensured we met a slightly challenging deadline for the sale. I wouldn't hestitate to recommend them.

Anna · 16 February 2026

Agent replied · 16 April 2026

Thank you for your kind words about our sales team at Martyn Gerrard Kentish Town Estate Agents. We're glad to hear about your positive experience selling your flat with us.

5/5

Trustpilot

Lettings manager Shivali was very…

Lettings manager Shivali was very helpful, responsive, and supportive throughout our property search. She kept us updated and was very proactive. We really appreciated her professionalism and support.

Victoria · 14 March 2026

Agent replied · 21 March 2026

We're happy to hear that Shivali was helpful and supportive throughout your property search. Thank you immensely for sharing your experience with us.

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Read Martyn Gerrard's Google reviews

Questions about Martyn Gerrard Kentish Town Sales

How many reviews does Martyn Gerrard Kentish Town Sales have?

Martyn Gerrard's Camden office has 2,103 reviews across three platforms: 172 on Google, 1 on Facebook (across the whole business), 1,930 on Trustpilot (across the whole business).

What is Martyn Gerrard Kentish Town Sales's rating?

Martyn Gerrard Kentish Town Sales is rated 4.7 out of 5 across all 2,103 reviews, and 4.8 out of 5 on Google from 172 reviews.

Where is Martyn Gerrard's Camden office?

Martyn Gerrard Kentish Town Sales, 304 Kentish Town Road, Kentish Town, London, NW5 2TH, Camden, NW5 2TH.

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