Trusted Agent profile · Camden
★★★★★
2,103 reviews across 3 platforms
304 Kentish Town Road, Kentish Town, London, NW5 2TH, Camden, NW5 2TH
Martyn Gerrard's office in Camden, at 304 Kentish Town Road, is rated 4.7 out of 5 across 2,103 reviews on three platforms, including 172 Google reviews rated 4.8.
172
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
1,930
Reviews on Trustpilot
Business-wide
Every review we hold for the Camden office, from every platform, shown as written. First names only.
5/5
TrustpilotHarrison - Above and beyond
I want to say a personal thank you to Harrison. Whilst he called hoping to talk about a letting, when I advised him that our property was not up for a letting and being concerned about where this information was listed, Harrison went above and beyond by not just being understanding but following up with the link to the property and going through step by step how I could resolve the situation.
5/5
TrustpilotExcellent experience renting London property
I rented my property in London with Martyn Gerrard for 8 years and was very satisfied with the service. Thanks to Anthony Spittle who oversaw renting the property through 3 or 4 different tenants over the years, always managing to secure good tenants and very good contractual arrangements for me, whilst maintaining excellent communication with me throughout.
5/5
TrustpilotHad a seamless experience renting…
Had a seamless experience renting through Martyn Gerrard. Matthew was fantastic throughout - great communication, incredibly helpful, and made the whole process quick and easy. Would definitely recommend!
Thank you so much for your fantastic review! We’re delighted to hear that you had such a smooth and seamless experience renting through Martyn Gerrard. It’s great to know that Matthew’s communication and support helped make the whole process quick and easy. We’ll be sure to pass your lovely feedback on to him. Thank you again for the recommendation, and we wish you all the best in your new home!
5/5
TrustpilotGreat Experience and Friendly Service
We had a really positive experience with Martyn Gerrard. Alexia and Nayeem were both very helpful and responsive throughout the process. They supported us at every stage and made everything much easier. We really appreciate their help and would definitely recommend
Thank you for your glowing review of Alexia and Nayeem.
5/5
TrustpilotExcellent service
Gabriella and Jay were fantastic throughout the process of our purchase - very communicative and supportive. Would highly recommend Martyn Gerrard
Hi Lydia, thanks for taking the time to share your feedback. We are glad to hear that Gabriella and Jay provided excellent service throughout your purchase process.
5/5
TrustpilotHarrison was incredible
Harrison was incredible. Seriously talented and a very organised guy. Made my whole move in very easy, definitely would suggest Harrison as an agent
Hi Tyler, we're glad to hear that Harrison was incredible and made your move easy. Thank you for sharing your experience with us.
5/5
TrustpilotMartyn Gerrard’s letting process
Martyn Gerrard’s letting process is a very well thought through and an efficient one. As a result to the renters rights bill, the process of letting and renting has become even more uncertain and leaves room for misinterpretations. The Martyn Gerrard process is fair and upfront for tenants and landlords. It eliminates large areas of potential confusion and possible conflict and serves both tenants and landlords very well.
Hi Tom, your review is appreciated. We are thrilled to hear that you found Martyn Gerrard's letting process fair and upfront for both tenants and landlords. Thank you for sharing your experience.
5/5
TrustpilotFergus and Antonio were very helpful…
Fergus and Antonio were very helpful and sorted out the problem in our property. It took some time but finally solved it.
We're overjoyed to hear that Fergus and Antonio were able to help you with the issue in your property. Thank you for sharing your experience with us.
5/5
TrustpilotHarrison was extremely helpful
Harrison was extremely helpful throughout the whole process and a key reason we ended up renting the flat that we did.
Hi Freddie, thank you immensely for your positive feedback. We deeply respect your experience with Harrison.
5/5
TrustpilotImplications for Landlords of Renter's Rights Act
I spoke at length to Greg Tsuman concerning the issues raised by the need to comply with the Renter's Rights Act 2026.His knowledge of the Act's requirement for Landlords was impressive, his explanation of the practical implications were in plain english and went a long way to allaying my fears.
Your positive experience with Greg Tsuman regarding the Renter's Rights Act is appreciated. Thank you for recognising his expertise.
5/5
TrustpilotSophie was great
Sophie was great. She found tenants very quickly and guided me through the process. She was always very efficient and available. This is the third consecutive tenancy through Martyn Gerrard and I would highly recommend
We love Sophie, we are lucky to have her. Thank you very much.
5/5
TrustpilotGreat communication and service
I bought my Dartmouth Park flat through MG 20 years ago, then later rented it out through them. More recently they handles a successful sale. Great service throughout - thank you Maria!
Thank you for your amazing review, Brian! Full circle moment!
5/5
TrustpilotWe had a really good experience…
We had a really good experience overall. Nayeem was especially helpful throughout the process always responsive, patient, and supportive. He made everything much smoother for us. We really appreciate the help and would definitely recommend
Thank you for your review! We are glad Nayeem could be of help.
5/5
TrustpilotKardine was kind polite and very helpful
Kardine was very helpful, polite, and kind. She was prompt in dealing with all our queries.
We are utterly delighted to hear about your positive experience with Kardine. Thank you for sharing your feedback.
5/5
TrustpilotGabriela Makes Property Management Stress-Free
Gabriela is clear, organised and charming to deal with. Kind, courteous and professional she makes property management look effortless (it isn't!). She leads her team really well and we are grateful.
Thank you for your glowing review!
5/5
TrustpilotA huge thank you to Bruvis and Kardine…
A huge thank you to Bruvis and Kardine at Martyn Gerrard for helping us sell our flat. Their communication, professionalism, and dedication throughout the process were outstanding. They kept us informed every step of the way and worked tirelessly to ensure the sale went through smoothly. We really appreciated their proactive approach and support from start to finish. Highly recommended!
5/5
TrustpilotGabriela is an absolute star!
Gabriela has been our property manager and she has been by far the best! Always supportive, always kind, always finding quick solutions! She was always making sure we were all safe and all needs sorted! Thanks a lot for everything Gabriela! Wishing you all the best!
Thank you for sharing your positive experience with Gabriela!
5/5
TrustpilotThe Gold Standard of Property Management: Gabriela Bachulska
Whilst Martyn Gerard is a premier property organization, Gabriela Bachulska is the gold standard for property management. Her professionalism is truly second to none; she guides tenants with a rare 'hand-holding' approach that ensures you never feel lost in the process. Gabriela doesn't just manage properties, she advocates for her tenants. You can rest assured that your interests are documented with precision and any concerns are mitigated with high-speed responsiveness and total accountability. If you are renting through Martyn Gerard, I cannot recommend highly enough that you insist on Gabriela as your manager. Speaking from firsthand experience, she is simply the best in the business.
5/5
TrustpilotRental amount negotiations
Worked with Jessica on negotiating a new rental amount with my tenants. Jessica was professional and knowledgeable and an updated amount was agreed swiftly with the tenants.
That is great news, we love Jessica, thank you for your review.
5/5
TrustpilotGreat Experience
Working with MG was exceptional from the start. The experience was seamless , the manager Bruvish was particularly understanding of my circumstances and very professional. He took full ownership and responsibility for the entire sales process. Actively following up with all interested parties to ensure the sale was completed promptly, he kept me informed at every stage. I'll wholeheartedly recommend Martyn Gerard for anyone looking to sell their property . The best estate agent I've experienced in a long time . Thank You.
Hi Rahmat, thank you for your great review of our Sales Team.We wish you a Happy Holiday and a Happy New Year!
5/5
TrustpilotWe cannot thank Maria enough for her…
We cannot thank Maria enough for her exceptional service in selling our house in Kentish Town. From start to finish, she was the epitome of efficiency and professionalism, making what can often be a stressful process feel seamless and straightforward. Her knowledge of the local market was invaluable, and her attention to detail ensured every step was handled impeccably. Maria kept us informed at every stage and was always available to answer our questions with clarity and patience.Thanks to her hard work, we achieved a fantastic result in our desired timelines, and we couldn’t be happier. Maria, thank you dearly for everything, you truly went above and beyond, and we would wholeheartedly recommend you to anyone looking to buy or sell in KT!
Hi Alanah, thank you for your 5 stars, it's great to know our Sales Team gave you their very best!
5/5
TrustpilotA very good experience
A very good experience from start to end of my sale. Afina was considered and reassuring in her judgement of potential buyers and their offers, always thinking ahead and managing my expectations. She was diligent in actively communicating with all parties to progress and conclude the transaction, with good responsiveness, attention to detail and transparency throughout.
5/5
TrustpilotGreat experience
We recently just exchanged on a property we found through Martyn Gerrard. Afina Shalos was fantastic throughout the entire process from the initial search right through to exchange. Her professionalism and dedication were evident, and she went above and beyond to ensure we found the perfect home that met all our needs. Afina was always available to answer any questions and kept us informed throughout the process. She was always patient and supportive and her friendly and approachable manner made it easy to communicate and we really appreciated her ability to handle all the paperwork and logistics seamlessly once we had made an offer. Afina's commitment to providing excellent service made an otherwise stressful process that bit easier.
Hi Pete, thank you for your great review. It's great to hear you've exchanged and we hope you enjoy your new home!
5/5
TrustpilotDefinitely a professional team
I was very pleased to work with the soughtgate Martyn Gerrard Estate Agents . I would like to thank Antony and Andrio his team members in particular. I received very fast responses on every issue, both by talking to us and also in written confirmations. It was my first experience, but I received a response in a short time and was pleased with the process. I definitely recommend working with this team. They will be my first address when I want to buy a house again.I am so happy. Thanks
Hi Emel, thank you for your good review, it's good to hear you were suitably supported through a new and major life experience!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Martyn Gerrard's Camden office has 2,103 reviews across three platforms: 172 on Google, 1 on Facebook (across the whole business), 1,930 on Trustpilot (across the whole business).
Martyn Gerrard Kentish Town Sales is rated 4.7 out of 5 across all 2,103 reviews, and 4.8 out of 5 on Google from 172 reviews.
Martyn Gerrard Kentish Town Sales, 304 Kentish Town Road, Kentish Town, London, NW5 2TH, Camden, NW5 2TH.
