5/5
TrustpilotRespectful and patient
I called the other day and spoke to Antony on the phone, he was a great help as I know I can be quite annoying with questions but he stayed with me and talked me through any queries I had. 10/10 :)
Trusted Agent profile · Camden
Martyn Gerrard Kentish Town Sales reviews in Camden
★★★★★
2,125 reviews across 3 platforms
304 Kentish Town Road, Kentish Town, London, NW5 2TH, Camden, NW5 2TH
Part of Martyn Gerrard, see every office.
Martyn Gerrard's office in Camden, at 304 Kentish Town Road, is rated 4.7 out of 5 across 2,125 reviews on three platforms, including 181 Google reviews rated 4.8.
181
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
1,943
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Camden office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotUNPROFESSIONALISM TOWARDS THE POTENTIAL CUSTOMERS
Found a listing on Zoopla by this company, got in touch with them and told them to either email me the details of the tenancy and send me the video of the apartment, if the apartment met my needs and requirements I was ready to pay the holding deposit for this property, they told me that they will get in touch with me as soon as they can, week goes by, they never do. No email no phone call no what’s app message, even though I specifically asked them to get in touch as soon as they can. Now the property is off the market. I do not understand why make all these promises and lose a potential customer by not getting in touch with them.
Agent replied · 25 October 2024
Dear Mr Zukhurov, we are very sorry that you have experienced this. Unfortunately we are witnessing unprecedented demand and very limited supply of properties. I have asked our lettings manager Anthony Spittle to contact you personally in case you are still looking for a property to rent. Kind regards
5/5
TrustpilotSheriaz and his team were amazing from…
Sheriaz and his team were amazing from start to finish! They sourced a beautiful property for me and my family. We are now settled and happy in our new home. I would highly recommend the team to my friends and family! keep up the great work
4/5
TrustpilotMartyn Gerrard viewing with Maria
We viewed a property listed with Martyn Gerrard last weekend. Maria kindly showed us around, she seemed knowledgable on the seller and the property which was helpful. Maria is welcoming, polite and has a positive attitude.
5/5
TrustpilotWia Lee has been amazing and is one of…
Wia Lee has been amazing and is one of the best management companies i have dealt with as a Paralegal. He is professional, responds quickly and goes above and beyond to assist with all enquires raised by buyers solicitors. Thank you Wai for your support in the matter.
5/5
TrustpilotExcellent service as usual by Zoe and…
Excellent service as usual by Zoe and her team in orchestrating a smooth renewal process with a longstanding tenant. First Class management service that is highly recommended.
Agent replied · 25 October 2024
Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Zoe and the team wish you the best of luck and look forward to working with you in the future.
5/5
TrustpilotThank you Daniel - excellent service
Thank you Daniel for handling so efficiently and professionally all the steps linked to the tenancy of my clients. Your explanation of the whole process has been very valuable and your responsiveness greatly appreciated. You have made things easy and simple for everyone. I have appreciated a lot cooperating with you on this tenancy and will be delighted to cooperate with again. Thank you.
5/5
TrustpilotKevin was amazing .Great service from…
Kevin was amazing .Great service from Kevin ,he was really helpful through out the process of the rent .
Agent replied · 25 October 2024
Dear Kehinde, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
5/5
TrustpilotRent Arrears
Abbie and Gabriela at Martyn Gerrard Estate Agent have been extremely efficient in dealing with the rent arrears building up by my tenants. They have ensured appropriate action was taken at the right time and given confidence in their expertise in this matter.
5/5
TrustpilotEmily was very helpful when we looking…
Emily was very helpful when we looking for a new house, she answered all our many questions about the area!Thank you!
Agent replied · 25 October 2024
Dear Ines, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
5/5
TrustpilotGreat agent
I would highly recommend Jamie at Martyn Gerrard Estate. He provides a professional service and worked hard to find us properties very quickly. He is always very easy to communicate, helpful, and available to answer questions. He also recommended good mortgage advisor and solicitor to help with the purchasing process. Fabulous agent!
5/5
TrustpilotOliver has been extremely helpful and…
Oliver has been extremely helpful and went above and beyond to answer questions and get me a wonderful property.
Agent replied · 25 October 2024
Dear Irfan, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
5/5
TrustpilotI have only good things to say about…
I have only good things to say about these guys! Sophie W, Sophie T and Titas especially went above and beyond to help get my tenancy sorted, communication was brilliant and they were really helpful. Made a stressful period less so and I’m very grateful for their efforts!
Agent replied · 25 October 2024
Hi Louise, thank you for your second positive review!
5/5
TrustpilotBig thank to Tyler
I have just signed the rent with Martyn Gerrard and would like to share my incredible experience with how responsive, attentive, supportive and helpful Tyler Gorman has been throughout the whole journey from my offer and to the signing.
5/5
TrustpilotPersonal and friendly service
Just wanted to say what a fabulous and friendly experience we have had and continue to have with Martyn Gerrard and in particular Fatmir Dedeir. He has been very proactive in a professional and friendly manner looking after our needs in terms of searching for our new family home.
5/5
TrustpilotA fantastic team who go above and…
A fantastic team who go above and beyond when going through the house buy process. We also sold our house with them and Raj and the team were with us every step of the way. We would highly recommend using Martin Gerrard to all potential house buyers and sellers.
5/5
TrustpilotGood communication and supportive
I'm really pleased with the great communication and especially Jessica S has been really helpful and supportive from the very first contact until the exchanging of the keys. Very patient with all my questions and inquiries and always made me feel at ease.
5/5
TrustpilotRaphael is amazing!
Raphael was unbelievably helpful throughout my property search and I couldn't recommend him enough. A big thank you!
Agent replied · 25 October 2024
Dear Olivia, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
5/5
TrustpilotFantastic Experience
Stewart was fantastic from start to finish when selling my house - He was in contact frequently and never too busy to answer any of my questions. I would 100% recommend and I definitely will be coming back in the future!
5/5
TrustpilotDeclan was amazing
Declan was amazing! From start to finish, his advice, level of professionalism and service was extraordinary. Having worked in this industry, I know what good looks like and I have to say Declan exceeded my expectations. Thank You!
5/5
TrustpilotArzu was so helpful and clear with us
Arzu was so helpful and clear with us. As first time buyers, she guided us through the process and kept it from getting too stressful. Arzu was honest, calm and always positive even when there were issues. We are very appreciative of all of her hard work.
5/5
TrustpilotJay Yildirim, great estate agent
Jay Yildirim went above and beyond with his help, he even helped to find me a mortgage advisor. He was easy to contact and arranged a viewing for me the same day I enquired about a property. Also great to speak to someone genuine rather than feeling pressurised about a property!
5/5
TrustpilotAfina is an asset for martyn gerrards
Afina is an asset for martyn gerrards . She is helpful , approachable , professional, and reliable .
Agent replied · 25 October 2024
Thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
5/5
GoogleVery impressed with Maria during our search. Thank you for your expert advice and process throughout. We did not end up making an offer on the place we saw but I would 100% recommend Maria and MG.
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