Trusted Agent profile · Camden

Martyn Gerrard Kentish Town Sales reviews in Camden

4.7

★★★★★ Excellent

2,125 reviews across 3 platforms

304 Kentish Town Road, Kentish Town, London, NW5 2TH, Camden, NW5 2TH

Part of Martyn Gerrard, see every office.

Martyn Gerrard's office in Camden, at 304 Kentish Town Road, is rated 4.7 out of 5 across 2,125 reviews on three platforms, including 181 Google reviews rated 4.8.

Google logo

4.8 / 5

181

Reviews on Google

This office

Facebook logo

5.0 / 5

1

Reviews on Facebook

Business-wide

Trustpilot logo

1,943

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Camden office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent service

We have rented our apartment through MG for almost 7 years. We have given them the responsibility to deal with both the management and letting and during this period we've had one change of tenant. Their service has been excellent throughout and have promptly dealt with issues and kept us informed. I have complete confidence in them.

Ian · 15 November 2024

Agent replied · 24 December 2024

Hi Ian, thank you for taking the time to leave a review. We are very pleased to have given you a satisfying letting and management experience.

5/5

Trustpilot

Gabriella was fantastic

Gabriella was fantastic. She was professional, efficient and friendly. She kept us informed every step of the way and worked hard to keep the chain intact. Martyn Gerrard did a great job.

Deborah · 11 August 2023

Agent replied · 25 October 2024

Dear Deborah, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.

5/5

Trustpilot

Our main agent

Our main agent, Jaysuri Roach, who not only sold our current home but was also the agent for the flat I'd been coveting since September, is a gem. A sense of humour, prompt, encouraging when my spirits flagged--he's been absolutely wonderful, and I'm thrilled that he's handling the entire process.

HINDA · 22 January 2026

4/5

Trustpilot

Glenn Lewis at Martyn Gerrard has asked…

Glenn Lewis at Martyn Gerrard has asked me to write a review for him. We chuckled because he didn’t think that I would. Glenn and I have been on one hell of a journey to complete the sale of our house. Many complications at the bottom of the chain have made this a long long ride. I have sworn at Glenn a lot and he has got frustrated with me in turn but we have also laughed a lot and the sale finally went through, which Glenn was always confident that it would. Glenn has been thoroughly professional and a jolly good bloke throughout. He had to work very hard for us!

Lynne · 26 October 2021

5/5

Google

Helpful and friendly staff. Easily contactable with quick responses even during weekends. We purchased the property via the Sales team at Kentish Town and then put the property on rent via the rental team . Things were not looking great due to pandemic situation but the team worked really hard and got the property on rent within 6 weeks of purchase. The rent is a bit less than what we were expecting, but that is understandable considering the current difficult circumstances related to the pandemic. Thanks to Martin in the Sales team, Mark, Mo Shabir , Anthony and Tony RyanPositiveResponsiveness, Quality, Professionalism

Wendy · 23 October 2021

5/5

Google

We've just purchased a property with the help of Annie Clarke. She has been so helpful all the way through, making sure to explain each step of the process and always being on hand to support where needed. She is incredibly responsive, usually getting back to me within a few hours and always on the other end of the phone when we need her. As well as being extremely competent she is also really friendly and understanding, which has made dealing with her a pleasure. Thank you Annie!PositiveResponsiveness

Tara · 23 October 2021

5/5

Google

Great service from your Kentish Town office. Martin made the whole valuation and marketing process easy and painless, in the context of covid, lockdown etc. Annie and Mark in particular provided me with sound advice throughout a tricky and lengthy sale, and really came into their own during the final nail biting stages as we approached completion. They went out of their way to push the sale over the line. I'd have no hesitation in recommending Martin Gerrard. They really stand out as professional and non-spivvy (not a claim you can always make when describing estate agents).PositiveResponsiveness, Quality, Professionalism

Victoria · 23 October 2021

5/5

Google

Hurrah for Martyn Gerrard Kentish Town. It had been a tiring slog looking at houses with other agents. Then, like a burst of fresh air, came Martin Collins and the whole MG Kentish Town team. Martin was totally 100% amazing to work with. Never pressure tactics; he always responded immediately; he was so great at getting us in to see houses. And then, when our dream property came up through him, he was a champion at getting us across the finish line and to Completion. Honestly, he is the nicest guy and will not try to hard sell anything to you. He respected us and it was a total pleasure to buy a house from him. Mark is wonderful too! If they could all be like Martin, that would be an industry GAME CHANGER.PositiveResponsiveness, Professionalism

Raphael · 23 October 2021

5/5

Google

Absolutely amazing experience working with Martyn Gerrard to sell my property. Annie went above and beyond in providing thoughtful guidance, knowledge of the closing process, and being super responsive / available to field calls the entire time. As a seller during the lockdown, I especially appreciated her willingness to go the extra mile in moving the process along, and for her unwavering optimism and cheerfulness. The same goes for the entire team at Martyn Gerrard. Martin and Mark were generous with their time and thoughts, and together with Annie formed an excellent team to work with. I cannot recommend Martyn Gerrard enough. Annie and the rest of the team acted with integrity, positivity and were an absolute pleasure to work with.PositiveResponsiveness, Quality, Professionalism

Pranay · 23 October 2021

5/5

Google

We’ve just completed the purchase of our flat with Martyn Gerrard estate agent before our deadline in such a busy time. Martin was exceptional and professional. Throughout the whole process Martin has been accessible and responsive. He’s been on top of things and whenever there’s any delay in the process or any question he acts on it promptly by clarifying things from both sides’ seller and buyer. He gives clear answers or directs me to the right person. I’m sure without him the process will not be as smooth and speedy. Thank you, Martin your service was much appreciated! I had such a positive experience with Martyn Gerrard I would recommend them.PositiveResponsiveness, Professionalism

Serena · 23 October 2021

5/5

Google

The whole team at Martyn Gerrard Kentish Town - Annie, Martin and Mark - were a pleasure to deal with throughout the sale of our flat. Annie secured our buyer and was immensely helpful and professional throughout the whole process. Nothing was ever too much trouble and she went out of her way to keep us regularly updated and provide us with the best possible experience. I have already recommended Annie and the team to other sellers and will continue to do so.PositiveProfessionalism

Dana · 23 October 2021

5/5

Trustpilot

We were really happy with Martin Gerrard…

We were really happy with Martin Gerrard's excellent service when we sold our flat. Treon was exceptional, ensuring that everything went as smoothly as possible from start to finish. He is a good communicator, always follows up immediately and combines professionalism with friendliness. Raj also dealt with our sale and he too is prepared to go the extra mile.

Ms · 28 November 2023

5/5

Trustpilot

My wife and I had a very smooth…

My wife and I had a very smooth transition into moving into our first property together and was helped by Chris Lambrou. Chris was very helpful, efficient and respectful. He always kept us informed and in good time. There was a mix up with keys on the move in day, which was no fault of his own, but he managed to sort it for us very quickly. All in all we had a great experience with Martyn Gerrard.

Raphael · 6 February 2022

5/5

Trustpilot

Fatmir was an excellent agent from the…

Fatmir was an excellent agent from the time we view the flat to the time we moved in. He was very helpful throughout the renting process. The whole process of renting was so fast and smooth.

Monireh · 24 March 2023

Agent replied · 25 October 2024

Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. We wish you the best of luck and look forward to working with you again in the future.

5/5

Trustpilot

Yash deserves the best feedback that an…

Yash deserves the best feedback that an estate agent can ever receive. He was very professional from the first phone call when booking the viewing to the completion date.He has the strength plus consistency that a real estate agent needs to succeed. We have only good things to say about his manners, clear communication and local knowledge. He kept us informed at all times. Even during the busiest period.If we could, Yash and his team would receive not five but seven stars.We were very impressed and grateful, and if we ever need an agent in that area, we'll look him up again.Once more, many thanks.

Tony · 8 October 2021

5/5

Trustpilot

Gabriela the greatest

We are thrilled to have Gabriela overseeing our rental property. She understands the concerns that arise and effectively negotiates fair solutions that satisfy both the landlord and the tenants. Her professionalism and communication skills are outstanding. As a client of Martyn Gerrard, I can confidently say that we are very pleased with the service Gabriela provides.

Mr · 14 November 2024

Agent replied · 24 December 2024

Hi Mr Khari, thank you taking the time to leave your 5 star review for our Lettings Management Team!

5/5

Trustpilot

Bruvis and the team always provide an…

Bruvis and the team always provide an excellent service. They are calm, knowledgeable and always willing to go the extra mile in order to support the seller (me) and the buyer ( of my property). Thank you

Alison · 16 February 2023

Agent replied · 25 October 2024

Dear Alison. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Barnet office wishes you the best of luck and looks forward to working with you in the future.

5/5

Trustpilot

Thank you Erhan!

Erhan was amazing - helped to guide me through the renting process and was always available when we needed him. Incredible experience renting our first place and we couldn’t have done it without him!

Liv · 20 May 2023

Agent replied · 25 October 2024

Dear Liv, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.

5/5

Trustpilot

Good experience

Good experience , Florence is super helpful

Yang · 27 November 2024

Agent replied · 24 December 2024

Hi Yang, thank you for the 5 stars and sharing that you've had a good experience!

5/5

Trustpilot

Great fast and seamless service.

Martyn Gerard found suitable tantants paying an excellent rent tenants within days of my first contact with them. The communication between myself the prospective tenants and Martyn Gerard was fast and seamless. Adam Peethy did an excellent job coordinating the process and responding to my numerous queries and requests on the same day they were made.

Guy · 24 January 2024

5/5

Trustpilot

Excellent Service

We used MG Estate Agents and in particular, Stewart, Declan, and Emily during the marketing and sale of our house and I must say they were a fantastic team. From the moment we met them, their friendliness and professionalism shone through. They went above and beyond to ensure that our house was marketed effectively and were proactive in their approach keeping us updated on progress at each stage of the sale.Overall, I cannot recommend, Declan, Stewart and Emily highly enough. Their friendly and professional approach, combined with extensive knowledge of the market, made the entire experience smooth and as stress-free as possible. If you're looking for a team of agents who genuinely care about their clients and deliver exceptional service, look no further than Martyn Gerrard Estate Agents and this remarkable trio.

John · 6 July 2023

Agent replied · 25 October 2024

Dear John, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with Martyn Gerrard. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.

5/5

Trustpilot

Helpful and Efficient (Special s/o to Dan Harris!)

Martyn Gerrard were very efficient when it came to helping my friend and I sort out our tenancy for next year! In particular, Dan Harris was always helpful and responsive to any questions I had and ensured that the process to finalise our tenancy ran smoothly!

Isaac · 29 July 2024

5/5

Trustpilot

“Erhan was great to work with

“Erhan was great to work with, so knowledgeable about the area I was looking in. While the market is really fast moving and I’m still looking, Erhan really helped me to get started.”

Nicholas · 23 May 2023

Agent replied · 25 October 2024

Dear Nicholas, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.

5/5

Google

Annie Clarke was amazing from start to finish, a consummate professional. It is not easy to buy or sell in the current climate and Annie always acted in our best interests. I would not hesitate to recommend Annie and Martyn Gerrard.

Danielle · 11 October 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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