5/5
Gyan was a great help! Thank you.
Agent replied · 21 June 2024
Dear Shaun, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley, Customer Relations Team.

Trusted Agent profile · Camden · Greater London
Verified
★★★★★
273 reviews across 1 platform
27 Parkway, Camden, Greater London, NW1 7PN
Part of Marsh, see every office.
Marsh's office in Camden, Greater London, at 27 Parkway, is rated 4.7 out of 5 across 273 reviews on 1 platform, including 273 Google reviews rated 4.7.
Our Camden office, opened in October 2014, is perfectly located in the heart of Camden, on the corner of the iconic Parkway and Arlington Road. Here, the team offers residential sales and lettings services in Camden and its surrounding area, including Primrose Hill to the west, Kentish Town to the north, and beautiful Regent’s Park to the south. This energetic area of London offers an eclectic range of property; from imposing family mansions overlooking Regent’s Park with their large gardens, to charming maisonettes just a stone's throw from the vibrant Camden markets. The boutique-style shops, contemporary cafes and culinary delights appeal to all, and the famous Camden Lock provides entertainment for locals and tourists alike.
Every review we hold for the Camden office, from every platform, shown as written. First names only.
5/5
Gyan was a great help! Thank you.
Dear Shaun, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley, Customer Relations Team.
5/5
Spoke with Phoebe who was extremely knowledgeable and answered all of my questions when I was considering to let my flat out. She was really personable but professional and this is a breath of fresh air when dealing with estate agents! Thank you so much for your help!
Dear Emily, We really appreciate you taking the time to leave such lovely comments about Phoebe. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Lesley, Customer Relations Team
5/5
Rishi was very helpful and kept me up-to-date throughout the purchase process. Very quick and friction-free.
Dear Warwick, Thank you for your kind comments regarding Rishi and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Lesley Alford, Customer Relations Team
5/5
I had great experience. Alice is very friendly and helpful.
Dear Selin, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Lesley Alford, Customer Relations Team
5/5
Spoke with Phoebe who was extremely knowledgeable and answered all of my questions when I was considering to let my flat out. She was really personable but professional and this is a breath of fresh air when dealing with estate agents! Thank you so much for your help!
Dear Emily, We really appreciate you taking the time to leave such lovely comments about Phoebe. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Lesley, Customer Relations Team
5/5
James was extremely helpful and reliable. We had no problem with entrusting him with the sale of our property at the price that we wanted. Would definitely recommend him to anyone looking to buy or sell. Great friendly and professional service.
Hi Adele, thanks ever so much for your kind words. Glad to hear your sale went well, and best of luck for the future.
5/5
Ebyan is lovely and a great estate agent. Would trust her moving forward.
Dear Ben, Thank you for kind words about Ebyan. Kind regards, Lesley Alford, Customer Relations
5/5
Very smooth experience with M&P, thanks to Daniel E who helped make sure everything went according to plan and quickly. Was initially kind of intimidating by the renting experience but Daniel helped to make it painless and reassured me at every turn. He also helped me reach out to the former tenants to help make my transition into my new flat more comfortable. Would keep M&P in mind for future transactions!
5/5
We recently had a very good impression of the service at Marsh & Parsons. Since the very first moment Gyan reached out, he was very supportive and patient, his very qualified attention was super helpful, and even though choosing a flat is a very tough decision, he finds a way to make it more comprehensible.
Dear Jorge, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Gyan. Please do not hesitate to contact us again. Kind regards, Lesley Alford, Customer Relations Team
5/5
Enna-Mae, the office manager at Marsh and Parsons Camden and James in the sales team worked with the utmost professionalism to secure the sale of our property. Despite many setbacks the advice they gave was always calm and considered and they really worked hard to achieve a great result for us. It was a real pleasure to work with them and I cannot recommend Enna-Mae and her team highly enough.
5/5
I had an outstanding experience with Scarlett. She made finding a place such an easy and enjoyable experience. Always helpful, super friendly, and really knew their stuff. I couldn’t recommend them more.
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley
5/5
I dealt with Enna- Mae at Marsh & Parsons to purchase my flat. It was a long process and she was wonderful with facilitating communication between all parties. She was very calm and helpful and gave considered thoughtful advice when needed. She was a pleasure to deal with, as was Ross, who covered whilst she was away. Overall a very professional and personable service. Thank you. Neil R.
5/5
Hello, I was assisted by Dawn Biza when looking for a property to rent. She was very helpful, determined and professional through the process. She never gave up finding me a property that matched my requirements. In addition to all that, she is an excellent human being and a great professional, one to be kept as there are not many people like her in this industry. Management, please treat her like a diamond and never let her go. Well done. Thanks and regards, Mina Chimanlal
Thank you for your kind review of Dawn. All the best, M&P
5/5
Emmanuel was very helpful and professional.
Dear Parys, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Lesley Alford, Customer Relations Team
1/5
We were very disappointed by the service and by the length of the process and would not recommend working with them. We started looking for a flat with M&P in mid August and by beginning of October there was still no sign of a good property that suited us. Although M&P called me roughly 50 times on my personal phone and showed me between 5 and 10 properties, there was always an issue either with the landlord or with the move in date or with the room sizes. Additionally they withdrew a holding deposit from my personal account without my consent and were unwilling to reimburse me after they realised we were looking to rent a property with another agency.
Hi Ilan, We’re sorry to hear of your frustrations. Unfortunately, the holding fee cannot be returned as by this stage of the process, work has already been undertaken to prepare the tenancy. This is outlined in the offer form which would have been signed when the offer was made. All the best, M&P
5/5
Scarlett is probably one of the most professional agent I've ever work with :)
5/5
Cannot express my gratitude enough, amazing service from Anika. So patient and understanding. She deserves a raise for the work she put in for me and my family. Thanks ever so much 😀
Dear Melroy, Thank you for taking the time to leave a 5 star Google review. Kind regards, Katie
5/5
Buying a house is a stressful and at times an uncertain process, though we honestly felt we had a great relationship with James Donkin from Marsh and Parsons. He was incredibly helpful and professional in his approach, and more than anything else, honest. Having dealt with a number of estate agents through our search, we felt most were typical sales people only out for themselves and never giving us the full picture with regards to properties. James understood what we wanted and only sent properties to us that were relevant and allowed us time to come back to him with our thoughts, rather than calling everyday whilst we were both incredibly busy at work. He always made time to fit our schedule and really treated us like human beings rather than just another sale on the board. We couldn't recommend someone highly enough as we do James. If you want someone who will be honest and professional, he is the guy you want. Thanks for everything, James.
Thanks so much for your feedback, Ant! We've passed on your thanks to James and the team. Wishing you the very best of luck in your new home.
5/5
I just wanted to drop a note complimenting the excellent service I received from a member of your team , Ravi Champaneria. This was my first experience with using an estate agent, and I was very impressed with the way Ravi answered all my questions and provided an overview of the entire process, along with showing me the type of flats that fitted my description. He eventually found me my ideal flat and secured the negotiations with the landlord extremely quickly. Ravi portrayed a very good impression of the quality of your operations.
Hi Umer, That's really great news, thanks for taking the time to leave us a review. We are glad we could help you!
5/5
Emmanuel was really helpful!
Dear Malik, Thank you for taking the time to leave a 5 star Google review. Kind regards, Lesley Alford, Customer Relations Team
5/5
Saira from Marsh and Parsons Camden provided top-notch service from start to finish. Her professionalism and expertise made the process smooth and successful. Highly recommend her for any real estate needs!
Dear Anisah, Thank you for taking the time to leave a 5 star Google review. Kind regards, Katie
5/5
I’ve had a great buying experience with Rishi from Marsh and Parsons. He has been knowledgeable throughout, it has been easy to contact him and always prompt with responses. As a first time buyer he answered all my queries with thorough detail and has made it a stress free process.
Dear Ava, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Lesley Alford, Customer Relations Team
5/5
Great experience with this branch, especially with the assistance of Drin. Great knowledge & extremely helpful with our decision making. Would highly recommend this branch and Drin to help you with all your needs and enquiries!
Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Lesley, Customer Relations Team
5/5
We found Charlotte Bas to be very professional and fantastic person to deal with within M&P We have dealt with her for a while and has always solved any issues we have ! M&P are a very lucky company to have Charlotte as a senior manager and in their team
Dear Antonietta, Thank you for your review, and mentioning your experience with Charlotte in our Camden and Tuffnell Park office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Sarah Tranter, Customer Relations Team
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