Every review we hold for the Camden office, from every platform, shown as written. First names only.
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5/5
GoogleWe recently had a very good impression of the service at Marsh & Parsons. Since the very first moment Gyan reached out, he was very supportive and patient, his very qualified attention was super helpful, and even though choosing a flat is a very tough decision, he finds a way to make it more comprehensible.
Jorge Β· 27 October 2023
Agent replied Β· 26 November 2023
Dear Jorge, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Gyan. Please do not hesitate to contact us again. Kind regards, Lesley Alford, Customer Relations Team
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5/5
GoogleEnna-Mae, the office manager at Marsh and Parsons Camden and James in the sales team worked with the utmost professionalism to secure the sale of our property. Despite many setbacks the advice they gave was always calm and considered and they really worked hard to achieve a great result for us. It was a real pleasure to work with them and I cannot recommend Enna-Mae and her team highly enough.
Ian Β· 9 February 2017
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5/5
GoogleI had an outstanding experience with Scarlett. She made finding a place such an easy and enjoyable experience. Always helpful, super friendly, and really knew their stuff. I couldnβt recommend them more.
Brigit Β· 26 November 2024
Agent replied Β· 10 December 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley
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5/5
GoogleI dealt with Enna- Mae at Marsh & Parsons to purchase my flat. It was a long process and she was wonderful with facilitating communication between all parties. She was very calm and helpful and gave considered thoughtful advice when needed. She was a pleasure to deal with, as was Ross, who covered whilst she was away. Overall a very professional and personable service.
Thank you.
Neil R.
Neil Β· 31 July 2016
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5/5
GoogleHello, I was assisted by Dawn Biza when looking for a property to rent. She was very helpful, determined and professional through the process. She never gave up finding me a property that matched my requirements. In addition to all that, she is an excellent human being and a great professional, one to be kept as there are not many people like her in this industry. Management, please treat her like a diamond and never let her go. Well done. Thanks and regards, Mina Chimanlal
Mina Β· 31 July 2019
Agent replied Β· 30 July 2023
Thank you for your kind review of Dawn. All the best, M&P
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5/5
GoogleEmmanuel was very helpful and professional.
Parys Β· 29 July 2023
Agent replied Β· 27 August 2023
Dear Parys, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Lesley Alford, Customer Relations Team
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1/5
GoogleWe were very disappointed by the service and by the length of the process and would not recommend working with them. We started looking for a flat with M&P in mid August and by beginning of October there was still no sign of a good property that suited us. Although M&P called me roughly 50 times on my personal phone and showed me between 5 and 10 properties, there was always an issue either with the landlord or with the move in date or with the room sizes. Additionally they withdrew a holding deposit from my personal account without my consent and were unwilling to reimburse me after they realised we were looking to rent a property with another agency.
Ilan Β· 31 July 2018
Agent replied
Hi Ilan,
Weβre sorry to hear of your frustrations. Unfortunately, the holding fee cannot be returned as by this stage of the process, work has already been undertaken to prepare the tenancy. This is outlined in the offer form which would have been signed when the offer was made. All the best, M&P
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5/5
GoogleScarlett is probably one of the most professional agent I've ever work with :)
Earl Β· 8 November 2024
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5/5
GoogleCannot express my gratitude enough, amazing service from Anika. So patient and understanding.
She deserves a raise for the work she put in for me and my family.
Thanks ever so much π
Melroy Β· 23 September 2024
Agent replied Β· 23 October 2024
Dear Melroy, Thank you for taking the time to leave a 5 star Google review. Kind regards, Katie
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5/5
GoogleBuying a house is a stressful and at times an uncertain process, though we honestly felt we had a great relationship with James Donkin from Marsh and Parsons.
He was incredibly helpful and professional in his approach, and more than anything else, honest. Having dealt with a number of estate agents through our search, we felt most were typical sales people only out for themselves and never giving us the full picture with regards to properties. James understood what we wanted and only sent properties to us that were relevant and allowed us time to come back to him with our thoughts, rather than calling everyday whilst we were both incredibly busy at work. He always made time to fit our schedule and really treated us like human beings rather than just another sale on the board.
We couldn't recommend someone highly enough as we do James. If you want someone who will be honest and professional, he is the guy you want.
Thanks for everything, James.
Anthony Β· 31 July 2017
Agent replied Β· 30 July 2023
Thanks so much for your feedback, Ant! We've passed on your thanks to James and the team. Wishing you the very best of luck in your new home.
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5/5
GoogleRecently had a great experience with M&P Camden. The team as a whole were very approachable and always on hand to help answer any queries. Rishi took me on a viewing and was one of the best agents Iβve met in London, he was friendly, communicative and extremely knowledgeable about the property.
Meave Β· 6 August 2023
Agent replied Β· 27 August 2023
Dear Meave, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Lesley Alford, Customer Relations Team
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5/5
GoogleI just wanted to drop a note complimenting the excellent service I received from a member of your team , Ravi Champaneria.
This was my first experience with using an estate agent, and I was very impressed with the way Ravi answered all my questions and provided an overview of the entire process, along with showing me the type of flats that fitted my description.
He eventually found me my ideal flat and secured the negotiations with the landlord extremely quickly.
Ravi portrayed a very good impression of the quality of your operations.
Umer Β· 31 July 2016
Agent replied Β· 30 July 2023
Hi Umer, That's really great news, thanks for taking the time to leave us a review. We are glad we could help you!
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5/5
GoogleEmmanuel was really helpful!
Malik Β· 23 July 2023
Agent replied Β· 30 July 2023
Dear Malik, Thank you for taking the time to leave a 5 star Google review. Kind regards, Lesley Alford, Customer Relations Team
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5/5
GoogleSaira from Marsh and Parsons Camden provided top-notch service from start to finish. Her professionalism and expertise made the process smooth and successful. Highly recommend her for any real estate needs!
Anisah Β· 23 September 2024
Agent replied Β· 23 October 2024
Dear Anisah, Thank you for taking the time to leave a 5 star Google review. Kind regards, Katie
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5/5
GoogleIβve had a great buying experience with Rishi from Marsh and Parsons. He has been knowledgeable throughout, it has been easy to contact him and always prompt with responses. As a first time buyer he answered all my queries with thorough detail and has made it a stress free process.
Ava Β· 6 August 2023
Agent replied Β· 27 August 2023
Dear Ava, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Lesley Alford, Customer Relations Team
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5/5
GoogleGreat experience with this branch, especially with the assistance of Drin. Great knowledge & extremely helpful with our decision making. Would highly recommend this branch and Drin to help you with all your needs and enquiries!
SXR Β· 31 May 2024
Agent replied Β· 21 June 2024
Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Lesley, Customer Relations Team
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5/5
GoogleWe found Charlotte Bas to be very professional and fantastic person to deal with within M&P
We have dealt with her for a while and has always solved any issues we have !
M&P are a very lucky company to have Charlotte as a senior manager and in their team
Antonietta Β· 16 July 2023
Agent replied Β· 30 July 2023
Dear Antonietta, Thank you for your review, and mentioning your experience with Charlotte in our Camden and Tuffnell Park office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Sarah Tranter, Customer Relations Team
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5/5
GoogleI have used Marsh & Parsons for a few years now to manage my property. After the previous tenancy contract ended, Charlotte from Camden office has managed to secure another tenant quickly. She has been helpful & communicative throughout the whole process. For an overseas landlord, itβs very important.
Lina Β· 23 July 2023
Agent replied Β· 30 July 2023
Dear Lina, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Lesley Alford, Customer Relations Team
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5/5
GoogleI sold my apartment under very difficult market conditions. I was 100% satisfied with Marsh & Parsons' service, and impressed with with their proactive communication, and management of visits, potential and ultimately the final buyers. M&P inspired confidence to all parties involved, and I felt they always went the extra mile. Highly professional and personable, I would not hesitate to use them again in the future, or recommend them to others.
David Β· 9 February 2020
Agent replied
Hi David, thank you so much for your wonderful review! We're very happy that you enjoyed your experience with us, it was a pleasure working with you. All the best, M&P
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5/5
GoogleI am quite grateful we came across Oliver as he has helped us and liaised with both parties to make this transaction successful. He has given good recommendations and explained the process very well (as we were not fully aware of every step and timeline). I would 100% recommend him to someone to purchase a property :)
Joan Β· 3 September 2022
Agent replied Β· 30 July 2023
Hiya Joan, thank you so much for taking the time to leave your kind review! We're delighted that you are happy with your experience with us and we will be sure to pass your feedback onto Oliver and the rest of our team in Tufnell Park. All the best, Marsh & Parsons
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5/5
GoogleThe agent (Emmanuel) has been amazing, super responsive all the time and great professional. The onboarding process in the house has been quite smooth and with no problems given the work and dedication Emmanuel has shown on renting this apartments. Continue the good work!
InΓͺs Β· 28 September 2023
Agent replied Β· 30 September 2023
Dear Ines, Thank you for your kind comments regarding Emmanuel and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Lesley Alford, Customer Relations Team
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5/5
GoogleDrin helped us with great communication and even though we did not go with the agency for our place, definitely valued his help and honest communication. 10/10.
Guy Β· 19 August 2024
Agent replied Β· 23 October 2024
Dear Guy, Thank you for leaving a wonderful 5* review. Kind regards, Lesley, Customer Relations Team
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5/5
GoogleThe lettings department has been outstanding in our experience. Led by Charlotte Bas, we have received excellent service and have consistently attracted highly suitable tenants and super rental outcomes. We have been with Marsh and Parsons Lettings for three years and we recommend them wholeheartedly.
Simon Β· 30 July 2023
Agent replied Β· 27 August 2023
Dear Simon, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley Alford, Customer Relations Team
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5/5
GoogleExcellent service and great communication. I dealt with two of their agencies at once as they wanted to maximise the visibility of our house on the market. All the staff was brilliant, happy to help and always answered or returned calls very quickly . The agent's name who was managing my property was Ravi Champaneria. He was very professional and extremely knowledgeable at every level. I will definitely use marsh & Parsons again.
Emmanuel Β· 31 July 2016
Agent replied Β· 30 July 2023
Hi Emmanuel, Thanks for taking the time to leave us a lovely review. We are pleased to hear that you had such a great experience.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.