Every review we hold for the Camden office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGuyan has been extremely helpful with the search for a flat and has offered great advice, and he is always very professional.
Lisa · 23 January 2024
Agent replied · 21 June 2024
Dear Lisa, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
GoogleKellan at Marsh and Parsons has been an amazing agent to work with. He was so knowledge, friendly and helpful about the entire renting process from finding the right place to getting the paperwork done easily. Thank you Kellan !
Radhika · 23 September 2024
★★★★★ 5/5
GoogleI’ve been viewing lots of properties with Natalia and she’s taken the time to really get to know my requirements, which has made the whole process feel much more personal and stress free. She’s been incredibly helpful at every stage and …
Amar · 13 February 2026
★★★★★ 5/5
GoogleThe service provided by Saira was truly exceptional. She was super supportive and went the extra mile to help us on our property search. I highly recommend her expertise to anyone looking to buy or sell a property.
Asad · 23 September 2024
★★★★★ 4/5
GoogleEveryone is acutely aware of how scheming and clinical estate agents can be, especially in this city, so have to say it was genuinely great to find an attentive, genuine and honest estate agent - Guyan Tennent-Bhohi. He's really good at what he does and wasn't completely detached like a lot of estate agents. So, kudos! Would definitely reach out to Guyan again for help in the flat finding scheme. Thank you!
T · 28 September 2023
Agent replied · 26 November 2023
Dear T GChumi, Thank you for the 4* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 5/5
GoogleLiona was very lovely, professional and informative, as well as on the ball with things - very helpful for us!
Megan · 17 December 2023
Agent replied · 31 December 2023
Dear Megan, Thank you for leaving a 5 star Google review. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 5/5
GoogleLiona was helpful and reassuring throughout the process. She was clear, honest and not pushy. Everything we were looking for!
Senga · 17 December 2023
Agent replied · 21 June 2024
Dear Senga, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 5/5
GoogleAmazing service, Liona was a great help to me when it came to looking at properties and finding what’s best for me. Absolutely wonderful person
Altina · 27 July 2023
Agent replied · 27 August 2023
Dear Altina, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 5/5
GoogleI would highly recommend Marsh & Parsons. Isaac and the team were extremely helpful, responsive and proactive in the sale of my property.
Josh · 25 August 2023
Agent replied · 24 August 2024
Thank you for your great 5* review, and mentioning your experience with Isacc and the team in our Camden and Tufnell Park office. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleCharlotte from Camden has been brilliant throughout the whole process and helped me secure the perfect property. Would definitely recommend her and her team.
David · 16 July 2023
Agent replied · 30 July 2023
Dear David, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleSmooth experience as a buyer. Ebyan was always ready to help and solved all hurdles we run into. Great communication.
Mikulas · 27 October 2023
Agent replied · 26 November 2023
Dear Mikulas, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 5/5
GoogleGyan was very professional. Found us great apartments to view and really listened to our feedback.
Jessica · 23 January 2024
Agent replied · 21 June 2024
Dear Jessica, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Gyan. Please do not hesitate to contact us again. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
GoogleGreat dedication to clients, ans support throughout my search. Special thanks to Gyan.
Atil · 23 March 2024
Agent replied · 21 June 2024
Dear Atil, Thank you for leaving a 5 star Google review. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
GoogleI would highly recommend Marsh & Parsons. Isaac and the team were extremely helpful, responsive and proactive in the sale of my property.
The · 16 July 2023
Agent replied · 30 July 2023
Thank you for your great 5* review, and mentioning your experience with Isacc and the team in our Camden and Tufnell Park office. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleRecently used Marsh and Parsons to rent. Mike was responsible for arranging the viewing and everything after and he was amazing. He gave the most professional, friendly and helpful service possible. I have had previously negative experiences with estate agents but this has completely changed my mind! Even after the landlord decide to run the property independtly we were still able to contact Mike with any issues and he made sure it was his priority to resolve them - huge thank you! Would 100% recommend.
Becky · 31 July 2018
★★★★★ 5/5
GoogleWe interviewed several letting agents when deciding who to use to rent our our flat. James made our choice very easy when he anticipated our concerns before we shared them with him, as well as appreciating the details of our flat which we felt made it special. James and his team have worked out the magic of how to be warm and friendly while also demonstrating an exceptional level of competence and professionalism. We had agents from several offices come by, and each of them were really top notch. M&P are expensive and the way the company takes its fees out in rapid succession was quite a hard pill to swallow. But I would still recommend them above other letting agents. The tenants they found us are really lovely, and that feeling of security knowing you've got good people in your flat is worth the extra expense.
Trisangma · 31 July 2018
★★★★★ 5/5
GoogleThey are quite helpful. My experience with Gyan was great. He is very professional and understanding our needs
Kadir · 29 October 2023
Agent replied · 26 November 2023
Dear Kadir, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Gyan. Please do not hesitate to contact us again. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 5/5
GoogleWill Owen is a class act. Friendly person and doesn't ask you to look at properties you're clearly not going to be interested in, which is a frustration amongst other agents. He takes the time to understand exactly what you're looking for and does his due diligence on available properties, only showing us the ones that fit our mould. Every house Will has shown us has been great, and whilst we've missed-out on a few, we continue to use Will for our search.
Jonny · 9 February 2018
★★★★★ 5/5
GoogleWhen I was looking to sell my 2 bedroom flat in Camden in September 2015, my former next door neighbour recommended Enna-Mae Assiter at Marsh & Parsons on Parkway to me, as he had nothing but praise for them after they had successfully sold his flat for higher than expected within a period of just 3 weeks a month before. I rang around a number of the local estate agents and got quotes, including from Marsh & Parsons, but decided to go with Portico, also on Parkway, as they said all the same things Marsh & Parsons had told me but were considerably cheaper and therefore better value (or so I thought). After 12 weeks of marketing through the autumn of 2015, Portico had not managed to generate any serious interest at all in my very well-kept, 2 bedroom flat in Camden Square (a sought-after address), they had repeatedly failed to amend errors in their online marketing details despite numerous requests from me, and needed to be chased for any information at all as regards viewings. I had to rely on information from my tenants about progress on the sale, as Portico rarely bothered to contact me. Overall Portico made the marketing of the flat a very stressful experience, and not a very successful one. Luckily, I finally remembered that Enna-Mae Assister at Marsh & Parsons had been recommended to me in glowing terms, and so I gave her a call when I still had 3 weeks left to run on my 3 month contract with Portico and she devised a plan of action for after my contract with Portico had expired (in order to stay on the right side of the law).
My experience with the more expensive Marsh & Parsons couldn’t have been better and proves that, when it comes to Camden estate agents, you really do get what you pay for. Marsh & Parsons were worth every penny. They were efficient and proactive and put everything in place, ready to go live with the marketing the day after my contract with the useless Portico expired. The same day that Marsh & Parsons went live with the marketing of my flat they managed to get an offer, and then more interest within the first week than Portico had generated in 3 months. The interest they generated and the offers they attracted were beyond my expectations and I finally accepted an offer at a level I never dreamed the flat would achieve. Marsh & Parsons kept me up to date and informed throughout the process, provided advice and guidance when I was unsure, the voice of reason when the purchasers seemed to be delaying, all the while working hard in the background to push the transaction through before the deadline of 31 March 2016 after which Stamp Duty increased. I had used solicitors recommended by estate agents in the past and vowed I would never again, having had the most appalling service elsewhere, but against my better judgement went with Sykes Anderson Perry, recommended by Marsh & Parsons, and found them to be everything Enna-Mae promised and more.
My experience with Marsh & Parsons in Camden has been first class in every respect and from every member of staff I have dealt with. They are knowledgeable, professional, personable and proactive with excellent local market intelligence and access to a fantastic network of potential purchasers. In addition, they provided me with sensible advice, as I believe a good estate agent should, rather than just acting as an information conduit.
I would urge anyone looking to sell a property in Camden to try Marsh & Parsons, despite the competition sometimes offering more attractive fee rates. Opting for the cheap option is not worth the risk, as I found to my cost, and you won’t be disappointed with Marsh & Parsons. In my opinion they are the best by far. A huge thanks to Enna-Mae and all at Marsh & Parsons.
Charlie · 31 July 2017
★★★★★ 5/5
GoogleGreat team, thank you to Rishi Singh, Greta support throughout the process
NEIL · 22 February 2024
Agent replied · 21 June 2024
Dear Niel, Thank you for your kind comments regarding Rishi and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Lesley, Customer Relations Team.
★★★★★ 5/5
GoogleMay Prior at the Marsh and Parsons in Camden is the most wonderful estate agent I have ever come to meet. As most of us know, searching for a new flat is like a bad trip to the dentist. However, May made it enjoyable. She always met me with a smile, she even remembered details about my life that just came up in conversation such as "so how did your Developmental Psychology exam go?" I know this may be random to mention, but she always drove safely and made sure not to hit anyone crossing the road, unlike other agents. I do not usually write google reviews unless I feel very strongly about the subject. If you would like proof, you can look up my seething review on Leonard Leese (the worst of the worst). However, this review is on the opposite side of the spectrum. May Prior is hands down one of a kind, and is a shining example of what an estate agent should be.
Jaxon · 9 February 2017
★★★★★ 5/5
GoogleAlice was highly professional, worked incredibly fast, and was exceedingly helpful throughout the entire process.
Kamonchanok · 10 December 2023
Agent replied · 31 December 2023
Dear Kamonchanok, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 5/5
GoogleBoth Ebyan and Isaac at Marsh & Parsons were excellent with their communication, advocated for both the buyer and seller to ensure they got the best out of the sale, and were courteous and professional. The central location of the branch was also a big help. I had no issues with their service at all.
Tom · 1 April 2023
★★★★★ 5/5
GoogleExcellent customer service. Thank you Oliver for your communication and support throughout, you really went the extra mile to get our sale over the line.
Lizzie · 3 October 2022
Agent replied · 30 July 2023
Hi Lizzie, thank you so much for taking the time to leave this positive review! We're delighted that you are happy with your experience with us and we will be sure to pass your feedback onto Oliver and the rest of our team in Tufnell Park. All the best, Marsh & Parsons.
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