Trusted Agent profile · Camden, Greater London

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Marsh & Parsons reviews in Camden

4.7

★★★★★ Excellent

273 reviews across 1 platform

27 Parkway, Camden, Greater London, NW1 7PN

Part of Marsh, see every office.

Marsh's office in Camden, Greater London, at 27 Parkway, is rated 4.7 out of 5 across 273 reviews on 1 platform, including 273 Google reviews rated 4.7.

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4.7 / 5

273

Reviews on Google

This office

Reviews may appear on more than one platform.

About Marsh Camden

Our Camden office, opened in October 2014, is perfectly located in the heart of Camden, on the corner of the iconic Parkway and Arlington Road. Here, the team offers residential sales and lettings services in Camden and its surrounding area, including Primrose Hill to the west, Kentish Town to the north, and beautiful Regent’s Park to the south. This energetic area of London offers an eclectic range of property; from imposing family mansions overlooking Regent’s Park with their large gardens, to charming maisonettes just a stone's throw from the vibrant Camden markets. The boutique-style shops, contemporary cafes and culinary delights appeal to all, and the famous Camden Lock provides entertainment for locals and tourists alike.

Reviews

Every review we hold for the Camden office, from every platform, shown as written. First names only.

5/5

Google

Renting in London can be stressful, and I was really put at ease thanks to Gyan. He was incredibly professional, transparent and knowledgeable - especially given that I am not a UK citizen and was unaware of the various financial tick boxes that needed to be taken into consideration. Would highly recommend.

Ambar · 22 February 2024

Agent replied · 21 June 2024

Dear Ambar, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Lesley, Customer Relations Team.

5/5

Google

Ask for Kennedy Tonks if you're looking to rent a property! I've rented 3 properties before, and Kennedy was the best agent I have ever interacted with. I recently moved to London, and wasn't fully sure what I was looking for (especially with uncertainty around COVID and WFH). Kennedy worked very hard, was honest, communicated clearly, and was very calm and patient through the process. She iterated with me, and then found me properties I felt very comfortable in. Thanks Kennedy!

Vatsal · 11 September 2020

Agent replied

Hi Vastal, thank you so much for taking the time to leave us such a kind review! We're so pleased that you're happy with your experience with us and will be sure to pass your glowing feedback on to Kennedy. All the best, M&P

5/5

Google

I had an excellent experience with Scarlett! Extremely prompt responses after I reached out about the property, she was on time to the viewings and communicated professionally throughout the process. The viewing itself was great, approachable, and informative. She was patient while I inspected every detail of the property and she fielded all of my questions on the spot effortlessly. It's definitely a breath of fresh air to have an agent who knows the property thoroughly and not having to chase someone down for responses!

Chelsea · 20 December 2024

Agent replied · 26 December 2024

Dear Chelsea, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Lesley

5/5

Google

I’d like to thank Saira for taking her time to explain and show me around, she an absolute star, she made the process so much easier, she made me feel comfortable and at ease throughout the process.

Farhan · 23 September 2024

Agent replied · 23 October 2024

Dear Farhan, Thank you for taking the time to leave a 5 star Google review. Kind regards, Katie

5/5

Google

Sold my flat in Archway recently through Marsh & Parsons (with Rishi). Rishi was great in all the process - reactive to email which is a must - their price was competitive, and the process went relatively smoothly. They managed to find a good buyer in a tough market, and everything went as expected.

Fabien · 27 October 2023

Agent replied · 26 November 2023

Dear Fabien, Thank you for your kind comments regarding the Camden & Tufnell Park team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

This was the first time I’ve dealt with Marsh and Parsons, Kellen was super helpful and polite over the phone, the nicest, most helpful letting agent I’ve ever spoken with in London.

Malwina · 26 November 2024

Agent replied · 10 December 2024

Dear Malwina, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Lesley

5/5

Google

We worked with Rishi at Marsh Parsons on the sale of our property which went very well. Rishi handled the sale with diligence and was highly professional and pleasure to work with.

Otis · 5 November 2024

Agent replied · 12 November 2024

Dear Otis, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Lesley

5/5

Google

Alice is extremely polite and very helpful - doesn’t waste my time like other agents. All properties suggested always entirely to spec, goes the extra mile with the search and always very personable on the phone. Wish all agents were a bit more like her!

J · 23 March 2024

Agent replied · 21 June 2024

Dear JW, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better with Alice in the office who will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Lesley, Customer Relations Team

5/5

Google

Phoebe was so helpful and informative during the process of letting my place out. I hadn’t done so before but she was clinical with her vetting of applicants & I was extremely impressed with the service she delivered! Thanks again Phoebe

Tom · 31 May 2024

Agent replied · 21 June 2024

Dear Tom, We really appreciate you taking the time to leave such lovely comments about Phoebe. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Lesley, Customer Relations Team

1/5

Google

Had to pop into this branch today and was met with a rude and sarcastic receptionist who oddly didn’t seem to know the properties the branch were managing or the colleagues she worked with. Having been rude for a few minutes a more helpful member of the back office staff stepped in to lend a hand. Last year I worked with in excess of 500 landlords selling property in the Camden Town area and this year I will advise each I encounter of the poor standard of service I received. Receptionist was on desk at 5pm.

Matthew · 9 February 2019

Agent replied

Dear Matthew. We take the security of our client’s properties extremely seriously. In this instance, the buyer of our client’s property informed us that you would be calling the office to book your appointment and collect the keys to their property, we did not receive this phone call from you. Therefore when you arrived in our office unannounced yesterday to collect them we had to go through the correct protocols in order to release these. As there are external parties involved, this process is not instant. In spite of our efforts to try and help, you spoke to our staff tersely and left the office abruptly without collecting the keys. If you would like to discuss this further, please do get in touch.

5/5

Google

Amy has given us a first class service during very extreme complications when a leading furniture store simply could not get the order right. She juggled furniture delivery (and non-delivery), wrong furniture items missing parts during the assembly process, re-delivery of the correct parts, second attempt at assembly service and removal of the faulty furniture. Amy was friendly, helpful and has such a lovely manner. She is prompt and accurate in her communication with us and in spite of all the difficulties she really helped to build a good relationship with our new tenants. Thank you Amy and all your team who helped.

Sally · 9 February 2019

Agent replied

Hi Sally, thank you very much for your kind feedback! All the best, M&P

5/5

Google

Kellan from Marsh & Parsons Camden has been amazing at helping us find our next flat. He is really friendly, responsive and gave us a great tour of the property. Very happy to have come across this estate agent compared to some others in the area. Would highly recommend !

Jennifer · 17 April 2025

5/5

Google

We recently bought our new home from James Donkin at Marsh & Parsons and can't recommend him highly enough. James was incredibly friendly, helpful and professional throughout the entire process. He took the time from the very beginning to understand our needs, answer our questions and offered a level of service that was flawless and felt tailored to us. He always kept us well informed of how things were progressing and made what usually is an extremely stressful period feel quite simple. Huge thank you to James and Marsh & Parsons!

Jessica · 31 July 2017

Agent replied · 30 July 2023

Thanks Jessica. Great to hear about your experience with James - we've passed on your thanks to him and the team. Very best of luck in your new home!

5/5

Google

Drin Rama is an exceptional estate agent! He went above and beyond to help me find my dream home. His knowledge of the market and attention to detail were invaluable throughout the process. I highly recommend Drin for anyone looking for a flat in London

Senya · 23 January 2024

Agent replied · 21 June 2024

Dear Senya, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Camden office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Lesley, Customer Relations Team

5/5

Google

Alice was so helpful and professional. She had the answer to all our questions and was able to find us a place we love in such short time !!! Have recommended to other friends looking for a flat

Jason · 31 May 2024

Agent replied · 21 June 2024

Dear Jason, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Lesley, Customer Relations Team

5/5

Google

Phoebe was incredibly helpful when I was considering letting out my property. She was very knowledgeable and patient and was very quick to find me a new tenant! Would highly recommend Phoebe at Marsh and Parsons

Sarah · 7 June 2024

Agent replied · 21 June 2024

Dear Sarah, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley, Customer Relations Team

5/5

Google

Within a week, with the help of the wonderful Alice, we found the house and sorted out all the administrative issues around it. Alice is very professional with a human approach. Thank you Alice 🙏 …

Tereza · 31 May 2024

Agent replied · 21 June 2024

Dear Tereza, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Lesley, Customer Relations Team

5/5

Google

Phoebe was really helpful when you were considering letting your flat. Very professional and always on hand to answer any of our questions. I would really recommend, and will be using Phoebe again in the future

Harriet · 31 May 2024

Agent replied · 21 June 2024

Dear Harriet, Thank you for your kind comments regarding Phoebe and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Lesley, Customer Relations Team

5/5

Google

I can’t recommend Saira at Marsh and Parsons Camden enough! Saira is incredibly professional, knowledgeable, and always goes the extra mile. She offers valuable advice every step of the way. Her communication skills are excellent. If you're looking for someone who is dedicated, friendly, and genuinely cares about finding the best outcome for you, Saira is the person to go to.

Shakira · 23 September 2024

5/5

Google

We worked with Rishi on the sale of our flat. He was professional and responsive from viewings to completion. We were happy with service provided.

Aurelie · 19 November 2024

Agent replied · 10 December 2024

Dear Aurelie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley

5/5

Google

We worked with Gyan who couldn't have been more helpful on understanding our requirements and his pro activity. He even called once he knew we had found somewhere with another agent and offered to stay in touch 👍🏻👍🏻 …

Joshua · 23 March 2024

Agent replied · 21 June 2024

Dear Joshua, Thank you for your kind comments regarding Gyan and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Lesley, Customer Relations Team

5/5

Google

Alice was extremely friendly and very professional. She took the time to find suitable properties for my criteria and organised consecutive viewings were possible to streamline this process which made things easier. Highly recommend!

Annabel · 31 May 2024

Agent replied · 21 June 2024

Dear Annabel, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Alice. Please do not hesitate to contact us again. Kind regards, Lesley, Customer Relations Team

5/5

Google

Rishi & Martin are great, incredibly diligent and go above and beyond. Highly recommend working with both of them in house sale or purchase.

Martina · 30 March 2026

Agent replied · 13 April 2026

Dear Martina, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

My experience with Marsh and Parsons completely changed when Rishi came on the scene. He secured my sale very quickly in a challenging market and went above and beyond through the entire process. Thank you Rishi!

Miranda · 23 March 2024

Agent replied · 21 June 2024

Dear Miranda, Thank you for leaving a 5 star Google review. Kind regards, Lesley, Customer Relations Team

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