Trusted Agent profile · Camden, Greater London

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Marsh & Parsons reviews in Camden

4.7

★★★★★ Excellent

273 reviews across 1 platform

27 Parkway, Camden, Greater London, NW1 7PN

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Marsh's office in Camden, Greater London, at 27 Parkway, is rated 4.7 out of 5 across 273 reviews on 1 platform, including 273 Google reviews rated 4.7.

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4.7 / 5

273

Reviews on Google

This office

Reviews may appear on more than one platform.

About Marsh Camden

Our Camden office, opened in October 2014, is perfectly located in the heart of Camden, on the corner of the iconic Parkway and Arlington Road. Here, the team offers residential sales and lettings services in Camden and its surrounding area, including Primrose Hill to the west, Kentish Town to the north, and beautiful Regent’s Park to the south. This energetic area of London offers an eclectic range of property; from imposing family mansions overlooking Regent’s Park with their large gardens, to charming maisonettes just a stone's throw from the vibrant Camden markets. The boutique-style shops, contemporary cafes and culinary delights appeal to all, and the famous Camden Lock provides entertainment for locals and tourists alike.

Reviews

Every review we hold for the Camden office, from every platform, shown as written. First names only.

5/5

Google

We dealt with Isaac and found him to be highly professional and helpful without being pushy or intrusive.

Steena · 30 July 2020

Agent replied · 30 July 2023

Hi Steena, thank you so much for taking the time to leave us a lovely positive review. We are really pleased that you enjoyed your experience- please do let us know if there's anything else we can help with. All the best, M&P

5/5

Google

We recently worked with Ismahaan Diriye, a Lettings Negotiator for Marsh & Parsons Camden. She was incredibly helpful, very responsive, and made the entire experience smooth and easy. We highly recommend her services.

Amanda · 2 March 2023

5/5

Google

Highly recommend Mike Forster, an excellent agent who went out of his way to help us throughout the process. Really nice guy, and the company has some good properties on offer. We didn't end up finding our home through them, but they were one of the best companies we worked with during our search.

Ujala · 31 July 2018

1/5

Google

Rubbish experience. No help whatsoever when moving in and trying to liaise with landlord in relation to removing furniture even though they told me the landlord agreed to remove his previous furniture. Spoiler alert he didn’t agree they lied. No support whatsoever when the landlord tried to fraudulently claim half our deposit back. Got harassed by Marsh and Parsons at work numerous times and ended up going to the tenancy deposit scheme to collect our rightful deposit. Which we eventually won. Hardly ever respond to tenants. Constantly told to go to a new person for contact. Made it difficult to raise actual issues because no one would ever respond.

Adam · 2 March 2023

5/5

Google

My partner and I are extremely grateful for Alice’s help! This is the second time she has been able to find us the perfect property in Camden. Highly recommend

Mac · 31 May 2024

Agent replied · 21 June 2024

Dear Mac, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Lesley, Customer Relations Team

5/5

Google

I recently attended a flat viewing with Aria - she was absolutely lovely to deal with, and was responsive and attentive to our questions and needs. Thanks so much for your help Aria!

Jessica · 22 February 2024

Agent replied · 21 June 2024

Dear Jessica, We really appreciate you taking the time to leave such lovely comments about Arianita. She will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Lesley, Customer Relations Team.

5/5

Google

Nicole Neumann was our agent from Marsh & Parsons who helped us to sell our flat. She was professional, kind, empathetic and calm. Manager Nick was also very helpful and gave sound advice. Recommend highly.

Cathy · 3 September 2022

1/5

Google

No support from them when moving in and told landlord had agreed to remove furniture and he had not. No support when leaving the property and the landlord wanted half the deposit. Just told to pay lots of money to please landlord. Had to go through tenancy deposit scheme to allow us to recieve money as landlord had no grounds. As a renter don't expect any help, only seem to care about you if you're rich and buying.

Molly · 2 March 2023

1/5

Google

Disappointing the way tenants are treated. The agency does not support the tenant at all when it's a bad landlord.

Zalina · 23 September 2024

Agent replied · 23 October 2024

Dear Zalina, I am sorry to read your 1 star review. I am sorry to read your comments and have passed them to our Lettings Manager to review with the team. We will then be in contact with you to discuss further. Kind regards, Lesley, Customer Relations

5/5

Google

We recently used Marsh & Parsons to sell our Camden flat. They’ve been great, Rishi has handled the sale and done a great job. Thanks to everyone at M&P for all your hard work. Josh & Jo

Joshua · 27 October 2023

Agent replied · 26 November 2023

Dear Joshua, We appreciate you taking the time to leave a great review regarding your experience with Rishi, and hope we can help again in the future. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

Kellan help me find my dream property and I felt like he listened to me, unlike so many other agents. If you need to find somewhere to rent, I highly recommend calling Kellan!

Mason · 30 May 2025

5/5

Google

Drin's expertise and attention to detail makes all the difference. I highly recommend Marsh and Parsons to anyone looking for a reliable and professional estate agency.

AJ · 31 May 2024

Agent replied · 21 June 2024

Dear AJ, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley, Customer Relations Team

5/5

Google

Got in touched with Scarlett Chadwick. Very professional and friendly with quick responses.

Nicholas · 19 December 2024

Agent replied · 26 December 2024

Dear Nicholas, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Lesley

1/5

Google

I recently had the unfortunate experience of dealing with Marsh Parsons Estate Agency, and it was utterly disappointing. From the moment I walked into their office, I was greeted by the most unprofessional and rude employee named Alice. .

Niten · 27 July 2023

Agent replied · 30 July 2023

I am sorry to read your 1 star review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

Exceptional service from Will Owen. Recently arrived to London, Will helped us to understand what we needed and find properties to match. Despite us changing our minds and moving the goal posts, he remained prompt, helpful and NOT pushy, which enabled us to find the right place. Highly recommended, Will will be my first call when we next need real estate help.

CJ · 9 February 2018

Agent replied

Hi, thank you for taking the time to leave such positive feedback, we will be sure to pass this on to will and hope we can help you again in the near future, M&P.

5/5

Google

I had the pleasure to work with Gyan​​​​ Tennent‑Bhohi. Such a professional. It’s hard finding a flat nowadays and it’s very rare to meet an agent that actually cares. Highly recommended!

Simeon · 29 October 2023

Agent replied · 26 November 2023

Dear Simeon, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Gyan. Please do not hesitate to contact us again. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

Had a lovely experience with Arianita! She was so friendly and helpful. I thoroughly recommend her as an agent and will be in touch next time I move.

Petra · 1 December 2023

Agent replied · 31 December 2023

Dear Petra, Thank you for leaving a 5 star Google review. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

We had an amazing experience with Liona and Layna. They were super helpful and very patient through the process. Presented us different options and accommodating to our needs. I fully recommend this service.

Laura · 23 July 2023

Agent replied · 30 July 2023

Dear Laura, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are always available to offer assistance if needs be. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

Enna-Mae was wonderful in helping me during my purchase of a property in Camden. She provided help and service far above my expectations, and with a cheerful patience I have rarely encountered in this industry. I would highly recommend her as an estate agent.

John · 9 February 2017

5/5

Google

Rishi was very professional, tenacious and practical in his approach and saw successfully the sale through to the finishing line.

John · 2 March 2023

5/5

Google

Couldn’t recommend them more, very flexible with their bookings and the estate agent (Rishi I think) was very knowledgeable, he also gave myself and my wife a lift between different viewings!

Greg · 27 July 2023

Agent replied · 27 August 2023

Dear Greg, We are so pleased that you had a great experience with the Marsh and Parsons team. Please do not hesitate to contact us further. Kind regards, Lesley Alford, Customer Relations

4/5

Google

I had a very good experience with the negotiator Gyan Tennent‑Bhohi. Always kind, professional and careful in meeting my requirements.

Stefano · 23 March 2024

Agent replied · 21 June 2024

Dear Stefano, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Lesley, Customer Relations Team

1/5

Google

Worst letting manager I have ever seen in Marsh & parsons , I will not work with Marsh and parson due to the funny managers they have in this branch

Amir · 27 July 2023

Agent replied · 30 July 2023

I am sorry to read your 1 star review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

I had a great experience with Aria. She was very helpful, professional, polite, and efficient throughout my whole communication with her.

Lucas · 22 February 2024

Agent replied · 21 June 2024

Dear Lucas, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Aria. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

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