Trusted Agent profile · Camden
★★★★★
309 reviews across 2 platforms
Fairgate House, 2nd Floor, 78 New Oxford Street, London, WC1A 1HB, Camden, WC1A 1HB
Marsh & Parsons's office in Camden, at Fairgate House, is rated 4.6 out of 5 across 309 reviews on two platforms, including 159 Google reviews rated 4.7.
Every review we hold for the Camden office, from every platform, shown as written. First names only.
5/5
TrustpilotDebbie Lewis is a fabulous property…
Debbie Lewis is a fabulous property manager. Debbie is attentive, helpful and professional.
Dear Michelle, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Hayley
5/5
TrustpilotDebbie lewis
Debbie is a very professional agent, patient and quick to respond all the time, highly recommend.
Dear Helen, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
5/5
TrustpilotHighly Recommended, personal service
Michael and Liv have been super helpful and supportive navigating some issues with my current tenants and then finding me some great new tenants very quickly. I highly recommend their services, always prompt to reply, honestly and thoughtfully deal with any questions
Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
1/5
TrustpilotWon’t be using again
I had a really poor experience with M&P. I entered my flat contract on assurances that I later found out were false, found processes that should have taken weeks to take months, and communication was consistently unhelpful. I’m really sorry to say I wouldn’t use them again.
I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relation
5/5
GoogleKristine is an amazing agent, she helped me find a space for me and my siblings very recently and it was such a nice and easy process
Dear Liya, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley
5/5
TrustpilotFinnley Wilbourn has been an excellent property manager
Finnley Wilbourn in particular has been absolutely fantastic from the day we moved in. We have had a few issues with our flat and landlord not getting back to us but Finnley has always been on the ball. His response rates are always brilliant and he is constantly trying to find solutions for us. He’s been a great property manager!
Dear Amy, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
5/5
GoogleI highly recommend this place! The people are incredibly friendly and genuine, something I dont see in many estate agents. Huge thank you to Kristine, she was absolutely instrumental in the whole process! I cant thank her enough!
Dear Dario, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Lesley
5/5
TrustpilotNayara has been so helpful!
Nayara has been so helpful and communicative ever since she took over!
Dear Luce, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Hayley
5/5
GoogleGreat experience with M&P; Phoebe was excellent. From start to finish she was always easy to get in touch with and very helpful with my questions and concerns, even outside of normal working hours. She made what could have been a very stressful process very smooth and easy. Thank you, Phoebe!
Dear Jack, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Lesley
5/5
TrustpilotLucy Meehan
Lucy Meehan was the propery manager. Great communication and fast responses.
Dear Abdallah, Thank you for leaving a wonderful 5* review. Kind regards, Hayley
5/5
TrustpilotI rent a property in Central London…
I rent a property in Central London with Marsh & Parsons. They are incredibly professional, extremely polite, helpful and knowledgeable. I know that if I place my property with them, I am always ensured a successful outcome. They are simply....Excellent.
Dear Matthew, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
TrustpilotOwain is superb
Owain is superb. Amazing service. Would highly recommend.
Dear Pedrum, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
5/5
GoogleEllie was very responsive, efficiently made things happen, and it was a real pleasure to interact with her.
Dear Michael, Thank you for taking the time to leave a lovely review regarding Ellie. Kind regards, Asma
5/5
GoogleHighly recommend Kristine as she is very professional, supper efficient with her communication and love her enthusiam in helping us to find the perfect home. Although the deal did not turn out at the end, I still have to thank her for the entire process. Great attitude!
Dear Anthony, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Lesley
5/5
GoogleI recently had the pleasure of viewing an apartment in London with Kristine Rivera, and I must say, the experience was exceptional. From the moment we met, Kristine was professional, attentive, and extremely knowledgeable about the property and the surrounding area. She took the time to address all my questions and concerns, ensuring I had all the information I needed to make an informed decision. The apartment was presented beautifully, and it was clear that Kristine prides herself on offering top-notch service to her clients. If you're looking for a property in London and want a seamless and pleasant experience, I highly recommend reaching out to Kristine Rivera.
Dear Haoya, Thank you for leaving a 5 star Google review. Kind regards, Lesley Alford, Customer Relations Team
5/5
GoogleMelissa was an outstanding estate agent who helped us find our rental property when moving to the UK. She demonstrated exceptional professionalism, knowledge, and helpfulness throughout the entire process. Melissa took the time to truly understand our needs and preferences, and only showed us properties that were a great match. She made the home search incredibly smooth and stress-free. We could not recommend her more highly to anyone looking for a new rental home and we are so grateful for all her efforts in finding us the perfect home!
Dear Rami, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Melissa will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Lesley Alford, Customer Relations Team
5/5
GoogleKristine was so lovely and attentive-- she was quick with phone calls and texts, was helpful with guiding us through the rental process and super knowledgeable. She was always happy to answer any questions and concerns we had, we were definitely in good hands! - Amelia and Rina
Dear Rina, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Lesley
5/5
TrustpilotThank you!
Marsh & Parsons (Wimbledon office) have been very accommodating and considerate since they took over from Andrew Scott Robertson. We have had some issues that obviously occur when renting, and our property manager, Nayara, has been incredibly responsive and helpful throughout our time living at the property. We look forward to continuing to rent with them in future.
Dear MS, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
5/5
GoogleI had a lovely experience with Jordan from Marsh & Parsons! He was incredibly attentive, taking the time to understand my needs and preferences. He also provided a curated list of options and was always available to answer my questions. I couldn't be happier with their service and highly recommend Jordan to anyone in need of a dedicated and professional agent!
Dear Ishita, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Lesley
5/5
GoogleExcellent office - Dealt with Charlotte who was very professional.
Dear John, Thank you for your kind comments regarding Charlotte and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
5/5
TrustpilotDebbie is fantastic
Debbie is fantastic.
Dear James, Thank you for taking the time to leave a wonderful 5* review. Debbie will be thrilled to read your kind comments. Kind regards, Asma
5/5
GoogleKristine was so professional and help me to find the best place
Dear Lucy, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma
5/5
TrustpilotI have been working with Marsh &…
I have been working with Marsh & Parsons, and in particular with Baran, for the management of my property. Baran has consistently provided an excellent level of service: professional, responsive, and highly reliable. Communication has always been timely and clear, and every issue has been handled efficiently and with great attention to detail. I truly appreciate his support and would highly recommend both Baran and Marsh & Parsons to anyone looking for a trustworthy and proactive property management service.
5/5
TrustpilotGiven a quick notice, it was welcomed with quick kindness.
I’ve been given a quick notice, so obviously I started to panic, but I reached out to a de people and somebody gave me Charmaine’s contact details. She put me at ease and moved with such diligence and got me in touch with the right people. And she was funny, so that definitely didn’t hurt.
Dear Ellie, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Hayley
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Marsh & Parsons's Camden office has 309 reviews across two platforms: 159 on Google, 150 on Trustpilot (across the whole business).
Marsh & Parsons New Homes is rated 4.6 out of 5 across all 309 reviews, and 4.7 out of 5 on Google from 159 reviews.
Marsh & Parsons New Homes, Fairgate House, 2nd Floor, 78 New Oxford Street, London, WC1A 1HB, Camden, WC1A 1HB.
