Every review we hold for the Camden office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAn excellent experience.
Marsh and Parsons have been managing my property for several years . My current agent is Nayara, who I have to say goes above and beyond. She is extremely responsive to the tenants and to myself. Her attitude is wonderfully positive and "can do". I wouldn't hesitate to recommend her.
Sarah · 22 May 2026
Agent replied · 24 June 2026
Dear Sarah, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Hayley
★★★★★ 5/5
TrustpilotMarsh & Parsons: Streatham Hill
My selling experience with Marsh & Parsons was excellent, largely due to Ashley. Once an offer was agreed early May, he made constant efforts to relay information back and forth, negotiated tricky aspects of a process that proved at times far from straightforward. But Ashley's professionalism always shone through: his tact and responsiveness played a crucial part in completing the sale, and I'm really grateful for all his hard work and dedication. A genuine 5 star experience thanks to him!
David · 27 August 2025
Agent replied · 24 September 2025
Dear David, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Lesley
★★★★★ 5/5
TrustpilotMarsh Parsons (Debbie Lewis)
Debbie Lewis has always been very professional and great at responding promptly to any issues I have had regarding my rental property management. Communication is always very good and I have recently had a good/smooth experience with re-letting the property to new tenants. Highly recommend Marsh & Parsons.
Kirsty · 28 May 2026
Agent replied · 24 June 2026
Dear Kirtsy, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Hayley
★★★★★ 5/5
GoogleI was so lucky to meet Kristine from Marsh and Parsons office. I walked into their office, recently, without an appointment, looking for one bedroom flat to rent in the Marylebone area. Kristine immediately show us some options and we went to see the apartments. After we decided to get the right one , Kristine helped us with the whole procedure until we got the keys.
Kristine was very professional and kind.
Albina · 27 December 2023
Agent replied · 22 October 2024
Dear Albina, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 5/5
GoogleEllie has been a great agent. Easy to reach and super helpful.
Alessandro · 16 February 2026
Agent replied · 16 April 2026
Dear Alesandro, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma
★★★★★ 5/5
TrustpilotBaran was very helpful and professional…
Baran was very helpful and professional when I contacted March & Parsons office to enquire about invoices. He explained everything in details and sorted my issues. Good customer experience.
Mahmoud · 5 June 2026
★★★★★ 5/5
TrustpilotWorking with estate agent Debbie Lewis for my rental flat
I've liaised with Debbie Lewis for the past five years and have only had a really good experience. Always quick to respond and with a thorough approach to anything that needs sorting in the flat.
Liz · 27 July 2026
Agent replied · 24 September 2026
Dear Liz, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Hayley
★★★★★ 5/5
TrustpilotResponsive
Been a tenant for a few years now and the team is responsive and helpful in tackling any issues or queries - as well as open to feedback. Charlie recently helped me with a leakage issue swiftly and has been friendly and helpful in communicating
Savan · 15 May 2026
Agent replied · 28 May 2026
Dear Savan, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
TrustpilotI rent my flat out with Marsh and…
I rent my flat out with Marsh and Parsons and they are so professional to deal with. They give a very good service which is a real peace of mind.
Jez · 21 August 2026
Agent replied · 24 September 2026
Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
TrustpilotVery responsive
Charlie was very responsive when we were chasing down an old electrical report in order to exchange on a flat. Many thanks Richard
Richard · 19 June 2026
★★★★★ 5/5
TrustpilotI have rented my property through Marsh…
I have rented my property through Marsh & Parsons for the last 3 years. I am especially happy with the property management team given that I live abroad. They respond to queries from my tenants and from my promptly and always provide detailed information about any issue. Big endorsement for the Hammersmith property management team, especially Kisha Quintas.
Natalia · 22 August 2025
★★★★★ 5/5
GoogleLouis was so friendly and gave me a really good viewing experience. He answered my questions with lots of knowledge. Would 100% use again
Lucy · 9 September 2025
Agent replied · 23 September 2025
Dear Lucy, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Lesley
★★★★★ 5/5
TrustpilotGreat Experience
I’ve worked with Marsh & Parsons for a number of years and can say nothing but great things about the service being provided. My most recent point of contact, Owain, has been exceptionally helpful with his knowledge and understanding of lettings.
Kimmoy · 29 May 2026
Agent replied · 24 June 2026
Dear Kimmoy, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Hayley
★★★★★ 5/5
GoogleWe had a great experience in finding our perfect apartment in Marylebone with the help of the team at the Marylebone office. Melissa was great , took us to see lots of great places and helped us find the perfect apartment. As we were moving from the US to London it was great to have such local knowledge. We've even recommended her to other friends making the move.
Nick · 23 October 2023
Agent replied · 22 October 2024
Dear Nick, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 5/5
TrustpilotMarsh & Parsons … a great team, on YOUR side.
I’ve been repeatedly delighted by the service and support that I’ve received by Marsh & Parsons, including from such professional and friendly individuals as Charlie C, Charlie H, Aidan, Baran, Harj, Doug H, Helen B, Ella, Tom W, Ben.
Tony · 8 June 2026
Agent replied · 24 June 2026
Dear Tony, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
TrustpilotGreat service from the Marsh & Parsons…
Great service from the Marsh & Parsons team, especially grateful to our property manager, Debbie Lewis - she is always responsive and supportive.
Taras · 19 September 2026
Agent replied · 10 October 2026
Dear Taras, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Hayley
★★★★★ 1/5
GoogleThe property market in London is bad but dealing with Marsh & Parsons is just not worth it, they are completely incapable. Melissa Spence repeatedly asked me to send over three months' rent and a security deposit totalling almost £20k (which I ended up doing) for a flat she never had the right to actually rent to me. Thankfully they were just imbeciles and not deliberate thieves.
Adrien · 23 October 2023
Agent replied · 22 October 2024
Dear Adrien, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director to review with the team. We will then be in contact with you to discuss further. Kind regards, Marilyn Plews, Customer Relations
★★★★★ 5/5
GooglePhoebe was an absolute delight to talk to and complimented by exceptional service. I am not very confident when it comes to the housing market but she made me feel very at ease and gave me a lot of helpful insight. Thank you Phoebe!
Oscar · 4 December 2024
Agent replied · 11 December 2024
Dear Oscar, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Lesley
★★★★★ 5/5
TrustpilotExcellent Service Support
I had my gas certificate renewed. I just needed to give the go ahead and Debbie Lewis did the rest, including the ease of invoice settlement. And she did it with happy email interaction. These things all count to make us feel positive.
Jenny · 24 April 2026
Agent replied · 28 May 2026
Dear Jenny, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Hayley
★★★★★ 5/5
TrustpilotPortfolio landlord
Edward has been particularly attentive since he's taken over as our point of contact at Marsh and Parsons. He helps with managing the maintenance across our portfolio and is always quick to respond. Thank you Edward, its a pleasure working with you!
Gemma · 19 December 2025
★★★★★ 5/5
TrustpilotMy current property manager is…Jaeyda Dovie
My current property manager is courteous, responsive and highly efficient, referring any issues to the relevant person/contractor very swiftly and continually monitors progress to ensure swift resolution.
Christopher · 14 August 2026
Agent replied · 24 September 2026
Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Hayley
★★★★★ 5/5
TrustpilotMany thanks to Charlie Hope
Many thanks to Charlie Hope, he was amazing and he gave me a great service! Thanks so much!
Mariely · 18 June 2026
★★★★★ 5/5
TrustpilotVery helpful and prompt.
Ive been dealing with Debbie Lewis and she has been exceedingly helpful and knowledgeable. She is always very prompt in dealing with queries and goes out of her way to accommodate my requests. Ten out of ten.
Amanda · 26 May 2026
Agent replied · 28 May 2026
Dear Amanda, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
TrustpilotThe M&P Team is Fantastic
The Marsh & Parsons team has been fantastic throughout my flat purchase journey. It definitely is a team, from the primary point of contact (shout out to Josh) to others who helped throughout the process (many thanks Mhari and Alice).
Eugene · 17 December 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
