Every review we hold for the Camden office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHad a hugely positive experience finding my new home thanks to Drin. He was proactive, helpful and communicative throughout. This made the entire process incredibly seamless and quick, taking out a lot of the stress I’ve typically experienced when looking for and securing a flat. I had my heart set on this property and am glad I got it thanks to his team work!
Orianne · 29 January 2024
Agent replied · 25 October 2024
Dear Orianne, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
TrustpilotEdward is very helpful and…
Edward is very helpful and warm-hearted. By the way, he is a very handsome young man as well.
Huiru · 22 July 2026
★★★★★ 5/5
TrustpilotThank you to our Property Manager
Thank you to our Property Manager, Abdullah Leghari, for his consistent care of our property, and consideration for our tenants. We have had many maintenance issues, due to other flats in the building. Dealing with the Building Management and Insurance Company was a slow and frustrating process. We would like to acknowledge Abdullah for his role in resolving these problems.
Karen · 19 April 2024
Agent replied · 22 October 2024
Dear Karen, Thank you for taking the time to leave a lovely review regarding Abdullah. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
TrustpilotBest Property Manager!
From the first day we arrived at our apartment on the coldest day of the year and no heating, our Property Manager Abdullah Leghari has been fantastic in helping us. He’s professional, experienced, polite and ever ready to assist. No issue or question is too big or small for him to solve, and he’s a lightning fast ninja in his replies. Thanks, Abdullah!
SU · 15 February 2024
Agent replied · 22 October 2024
Dear SU Khoo, Thank you for your lovely words and for leaving a 5* review. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
TrustpilotDebbie Lewis a lady who really helped…
Debbie Lewis a lady who really helped me. Very polite, responsive, acting on the spot, helpful. Best experience ever and highly recommended
Iwona · 7 October 2026
Agent replied · 14 October 2026
Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
★★★★★ 5/5
GoogleM&P handled my move in extremely smoothly. Gyan was professional and responsive from day one, on the front foot in helping me move to secure the property and proactive in dealing with any potential issues between that time and the date of move in. It’s safe to say he went above and beyond in his role at times and I’m massively grateful for his assistance.
Daniel · 30 December 2023
Agent replied · 25 October 2024
Dear Daniel, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 5/5
GoogleHave been working with James and its been an incredible experience. He is communicative, understanding, and on the ball in terms of my requirements. Awesome experience
James · 10 September 2026
Agent replied · 10 October 2026
Dear James, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
TrustpilotSabina was extremely helpful and…
Sabina was extremely helpful and efficient in assisting my flatmates and I making the end of tenancy process as smooth and possible. She replied to all our queries promply and professionally and also provided a quote for the end-of-tenecy professional cleaning and arranged it for us.
Lara · 28 November 2024
Agent replied · 22 December 2024
Dear Lara, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley
★★★★★ 5/5
GoogleScarlett was absolutely fantastic from start to finish. She was professional, warm, and incredibly helpful throughout the entire process. The viewing was organised smoothly, all questions were answered clearly, and she went above and beyond to ensure everything was straightforward and stress-free. A genuinely five-star experience, highly recommended!
H · 15 November 2025
★★★★★ 5/5
GoogleWe are in process of buying our first property and
Rishi Singh has been helping us throughout the whole process. He showed us the flat multiple times, making sure we got a good feel for the place. He was always there to answer our questions, no matter how big or small.
What really stood out was how orginised and down-to-earth he is.
We can't thank him enough!
Ketevan · 26 October 2023
Agent replied · 25 October 2024
Dear Ketevan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 5/5
GoogleWe just completed on buying a flat which Rishi helped us through the process with. He was very helpful and communicative throughout - would recommend.
Maisie · 12 September 2026
Agent replied · 10 October 2026
Dear Maisie, Thank you for leaving a wonderful 5 star Google review. Kind regards, Hayley
★★★★★ 1/5
TrustpilotMisleading and try and catch you in a…
Misleading and try and catch you in a trap with a holding deposit, very unprofessional communication and as soon as a problem arise they stop answering once they have taken your money.
Bill · 22 July 2026
Agent replied · 22 September 2026
Dear Bill, I am sorry to read your 1* review. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you.. Kind regards, Hayley, Customer Relations
★★★★★ 5/5
TrustpilotGreat service from the Marsh & Parsons…
Great service from the Marsh & Parsons team, especially grateful to our property manager, Debbie Lewis - she is always responsive and supportive.
Taras · 19 September 2026
Agent replied · 10 October 2026
Dear Taras, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Hayley
★★★★★ 5/5
GoogleJames from Marsh & Parsons goes above and beyond to ensure all matters are accounted for and it is a pleasure working with him!
Daniel · 10 September 2026
Agent replied · 10 October 2026
Dear Daniel, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
TrustpilotMarsh and Parsons Management
Abdullah Leghari was the perfect property manager. He was always courteous and polite and super attentive. We felt we got great value for money. Abdullah used his common sense when dealing with any issues that came up at our property and always worked with our best interests in mind. We would 100% recommend Abdullah and Marsh & Parsons.
LMD · 5 April 2024
Agent replied · 22 October 2024
Thank you for taking the time to leave a wonderful 5* review. Abdullah will be thrilled to read your kind comments. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
GoogleI’ve just bought a flat via the Camden office with Marsh and Parsons, which is my first property and had a complicated move in. Rishi Singh was incredibly patient with all of my silly questions and all the responses were really quick and he worked really hard to resolve any issues I had. I would definitely use them for a property purchase in the future.
Frances · 26 October 2023
Agent replied · 25 October 2024
Dear Frances, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Camden & Tufnell office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 5/5
GoogleWe purchased a property being sold by M&P and Rishi handled the sale. Rishi was a joy to work with and was very helpful at times. He handled our purchase diligently and honestly. In terms of service, Rishi was always available to offer advice and assistance and we really felt he went the extra mile. Would highly recommend!
Michael · 29 March 2024
Agent replied · 25 October 2024
Dear Michael, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Camden office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent Service Support
I had my gas certificate renewed. I just needed to give the go ahead and Debbie Lewis did the rest, including the ease of invoice settlement. And she did it with happy email interaction. These things all count to make us feel positive.
Jenny · 24 April 2026
Agent replied · 25 May 2026
Dear Jenny, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Hayley
★★★★★ 5/5
TrustpilotPortfolio landlord
Edward has been particularly attentive since he's taken over as our point of contact at Marsh and Parsons. He helps with managing the maintenance across our portfolio and is always quick to respond. Thank you Edward, its a pleasure working with you!
Gemma · 19 December 2025
★★★★★ 5/5
TrustpilotKisha's patience, flexibility and proactive approach put us at ease and facilitated the admin tasks.
Kisha Quintas made our change of tenancy so easy. My partner and I were initially worried that the whole process would be a daunting task but our tenancy manager Kisha really offered some outsanding service. Her patience, flexibility and proactive approach put us at ease and facilitated the admin tasks.
Cliente · 20 August 2024
Agent replied · 22 October 2024
Dear Cliente, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
TrustpilotSabina was quick and efficient
Sabina was quick and efficient, she responded quickly to my emails and the process was done very quickly, baring in mind we had to terminate our tenancy early. She made it easy for us to which I’m very grateful for. Thank you Sabina!
Jess · 5 December 2024
Agent replied · 22 December 2024
Dear Jess, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Lesley
★★★★★ 5/5
TrustpilotExceptional Tenancy Manager
Exceptional tenancy manager - swift and superb service! I had a fantastic experience working with Jordann Webb. Their quick responses and excellent service made the entire tenancy switch process smooth and stress-free. I highly recommend Jordann for anyone in need of a responsive and dedicated tenancy manager. I'm grateful for their outstanding support and look forward to working with them again.
Bec · 19 January 2024
Agent replied · 22 October 2024
Dear Bec, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
TrustpilotMy current property manager is…Jaeyda Dovie
My current property manager is courteous, responsive and highly efficient, referring any issues to the relevant person/contractor very swiftly and continually monitors progress to ensure swift resolution.
Christopher · 14 August 2026
Agent replied · 22 September 2026
Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Hayley
★★★★★ 5/5
GoogleThank you so much to Alex for her help during our renting process. Incredible service throughout !
Roxana · 1 October 2025
Agent replied · 8 October 2025
Dear Roxana, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Hayley
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