Trusted Agent profile · Camden
★★★★★
1,137 reviews across 2 platforms
27 Parkway, London, NW1 7PN, Camden, NW1 7PN
Part of Marsh & Parsons, see every office.
Marsh & Parsons's office in Camden, at 27 Parkway, is rated 4.3 out of 5 across 1,137 reviews on two platforms, including 324 Google reviews rated 4.8.
Every review we hold for the Camden office, from every platform, shown as written. First names only.
5/5
GoogleAlexandra was professional, friendly, and always quick to respond, keeping me informed every step of the way. Highly recommend her to anyone looking for a reliable estate agent!
Dear Mahta, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Lesley
5/5
GoogleCannot recommend Rishi Singh from Marsh and Parsons highly enough, from meeting us in the rain to show us the flat on numerous occasions to keeping the sale moving forward despite our very slow solicitors. Thank you for making a stressful process more manageable.We would not have moved in so quickly if Rishi hadn't been liaising so closely with the seller and our solicitor.
Dear Sally, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley, Customer Relations Team
5/5
GoogleI just want to say thank you to Alex who has been so fab at Marsh & Parsons! Thank you for all your help in our search!
Dear Gabriella Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Lesley
5/5
GoogleScarlett is an outstanding lettings agent! She helped me find the perfect lower ground floor apartment in Upper Holloway. Her knowledge of property details and features is impressive, and she made the whole process smooth and stress-free. Highly recommend Scarlett for anyone looking for a professional and reliable agent
Dear Adam, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Lesley
5/5
GoogleAlex was a star. She was so lovely and so helpful and left us with a great impression of Marsh and Parsons.
Dear Callum, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Hayley
1/5
TrustpilotAvoid if you value your sanity
Whether those responsible for property management at this company are comically incompetent or inhumanly cruel is anybody's guess. They have absolutely no regard for their contractual responsibilities, their tenants' safety, nor the state of their clients' properties. If you're a landlord who values their property stay well clear. If you're a prospective tenant who enjoys basic amenities such as running water and working electricity, avoid Mars and Parson's like the plague.
Dear Matt, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Hayley, Customer Relations
5/5
TrustpilotM&P Experience
Hi, my experience was very good with Amy Butler. Was quite reliable, friendly and therefore I felt pretty in good hands as a customer.
Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
5/5
TrustpilotKyrsten went above and beyond to help.
Kyrsten went above and beyond to help me. I needed some urgent help for a legal matter and required relevant documents. Kyrsten not only found the appropriate files in no time, but also managed to find some versions that I imaged would not be available. Overall, extremely satisfied by how quickly and efficiently all of this was done.
Dear Spyros, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Kyrsten, and hope we can help again in the future. Kind regards, Lesley, Customer Relations Team
5/5
GoogleHave been working with Kieran over the last few weeks to find a property. He has been extremely helpful and tentative always making sure things are on track. Would 100% recommend his service
Dear Aston, Thank you for your kind comments regarding the Kieran team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
5/5
GoogleWorked with Scarlett while conducting a search from abroad. While I did not end up finding my rental through M&P, it was not out of lack of help and support from her! Scarlett did an excellent job throughout the process, from the intake to ongoing responsiveness to communication
5/5
TrustpilotWorking with estate agent Debbie Lewis for my rental flat
I've liaised with Debbie Lewis for the past five years and have only had a really good experience. Always quick to respond and with a thorough approach to anything that needs sorting in the flat.
Dear Liz, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Hayley
5/5
TrustpilotResponsive
Been a tenant for a few years now and the team is responsive and helpful in tackling any issues or queries - as well as open to feedback. Charlie recently helped me with a leakage issue swiftly and has been friendly and helpful in communicating
Dear Savan, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
GoogleI had the pleasure of speaking to James Bruckner during my house search process. He was super helpful and gave great communication throughout my search. Would definitely recommend.
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
5/5
GoogleI recently bought a home from Reuben at Marsh & Parsons. It was a very complicated transaction and Reuben helped ensure it got over the line - despite the numerous obstacles. I don't think the deal would have gone through without his knowledge and assistance. Thank you Reuben!
Dear Helen, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley
5/5
TrustpilotElisabeth Ppasa, outstanding M&P Manager
Elisabeth Ppasa is an outstanding property manager. We have worked with her both as landlords and tenants. She is extremely professional, highly dedicated, always responsive and takes ownership of any issue that arises, no matter how complicated. In short, tenants and landlords alike can be confident they are in a safe pair of hands with her. A rare commodity in the property management space.
Dear Tsegaye, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
GoogleAlexandra from Marsh & Parsons was super helpful in arranging a viewing for us at a property in Camden. Friendly and quick to respond to emails, I would definitely recommend to anyone looking for their next place.
Dear Harry, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Alexandra. Please do not hesitate to contact us again. Kind regards, Asma
5/5
GoogleThanks to Alex for being nothing short of excellent. Her friendly, positive energy was so refreshing to see in this market.
Dear Ezra, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Hayley
5/5
TrustpilotPlease to deal with
Special mention to Phoebe Negueroles - she is very quick to deal with any queries and questions we may have, and puts us as tenants at ease - which is all we could really ask for.For someone who asks a lot of questions, it's really lovely to have a managing agent that takes action.So thank you Phoebe, people like you give Marsh and Parsons its good name.
Dear Charl, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Lesley Alford, Customer Relations Team
5/5
GoogleRishi is absolutely amazing! Very professional, very responsive to all communication and very knowledgeable. He is a credit to Marsh & Parsons, and miles better than all the estate agents I've met. It has been an absolutely pleasure & enjoyable experience having Rishi as my Estate Agent and I look forward to working with Rishi again in the future.
Dear Joselyn, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Rishi. Please do not hesitate to contact us again. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotWe’ve had a good experience with Marsh…
We’ve had a good experience with Marsh and Parsons. Thanks to Debbie Lewis for managing the property for us.
5/5
TrustpilotAsh Hutchings Review
Ash Hutchings from the Head Branch of M&P was super helpful in a Change of Occupancy process I was doing. There were many delays in the process for various different reasons and Ash made it his mission to keep the process moving quickly, understanding my frustrations and doing everything he could to make the situation as easy as it could be. Thanks so much Ash!
Dear Jane, Thank you for taking the time to leave a lovely review regarding Ash. Kind regards, Lesley, Customer Relations Team
5/5
GoogleAlex was very helpful showing us a property. Great communication and very informative about any questions I had . Thanks Alex !
Dear Ryan, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Hayley
5/5
TrustpilotI rent my flat out with Marsh and…
I rent my flat out with Marsh and Parsons and they are so professional to deal with. They give a very good service which is a real peace of mind.
Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
TrustpilotEllie was amazing
Ellie was super super helpful and explained everything in a very ‘user friendly’ way. She was great to deal with and I couldn’t recommend her more. She was very calming and reassuring and advised me of all the options without trying to push me in to anything. I found her extremely honest & helpful. Eryk was also helpful.
Dear Zsa Zsa, Thank you for taking the time to leave a lovely review regarding Ellie. Kind regards, Lesley, Customer Relations Team
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