Marsh & Parsons Camden reviews

★★★★★ 4/5

Trustpilot

Excellent property management!

M&P provides great property management services. As a tenant, I felt that the property manager was accessible and attentive to things that needed fixing. The communication is clear and timely and they employ excellent third-party contractors to get the job done. Definitely would recommend a M&P managed property; Derbhla is a star property manager!The renewals negotiations team is another story as they obviously favor landlords and the outcomes can be unfair for tenants. They can for sure benefit from taking a page out of the M&P property management team's book on communication as well as on how to better their interpersonal skills working in a service industry.

MR · 18 August 2023

★★★★★ 5/5

Google

I've been working with Natalia while searching for a house and have found her by far the best agent out there to deal with. She's knowledgeable about the local market, always professional, and very responsive to my questions. She's clearly keen to help me find the right place rather than just any place. I'm still looking, but I'd happily recommend her to anyone house hunting.

Laurence · 26 September 2026

★★★★★ 5/5

Trustpilot

Weronika was extremely helpful and…

Weronika was extremely helpful and polite and dealt with my problem fast and efficiently. I was frustrated about a problem with a broken boiler in the flat M&P let for us and she was very professional and got on it straight away. I'm grateful for her taking the time to step in for a colleague who was off sick as I'm sure she had her own clients to be dealing with too!

Frances · 8 February 2024

★★★★★ 5/5

Google

I have been dealing with Mr Rishi Singh at Marsh and Parsons while attempting to purchase an apartment. Unfortunately the sale / purchase did not materialise due to the sellers for whatever reason taking the property off the market. Mr Singh was always professional, helpful and courteous in my dealings with him. Communication was good with prompt response to queries. He gave the impression that nothing was too much trouble / effort.

Howard · 29 January 2024

★★★★★ 5/5

Trustpilot

Given a quick notice, it was welcomed with quick kindness.

I’ve been given a quick notice, so obviously I started to panic, but I reached out to a de people and somebody gave me Charmaine’s contact details. She put me at ease and moved with such diligence and got me in touch with the right people. And she was funny, so that definitely didn’t hurt.

Elle · 17 April 2026

★★★★★ 5/5

Google

James helped us find a lovely flat around Camden, he was very patient and helpful and answered all our questions! we have been searching for a while and looking forward to moving in soon

Eddie · 10 September 2026

★★★★★ 5/5

Google

Had an amazing experience working with James in lettings who helped us find our dream flat to rent in Camden! Defiantly ask for James when looking for a flat to rent in the area!

Gabriel · 10 September 2026

★★★★★ 5/5

Google

I had the pleasure of dealing with James Bruckner, who I cannot fault. He was extremely helpful throughout the process and definitely knew his stuff. Would be a pleasure to deal with him again!

Laura · 10 September 2026

★★★★★ 5/5

Trustpilot

Elisabeth Ppasa - Amazing property manager !!

Elisabeth Ppasa has been my property manager for a while and previous to her I had a couple of others. She is by far the best one, very professional and courteous and friendly and always replies on time and always is there to lend a hand when I need help with something. I really hope that she remains as my property manager for as long as possible.

Afshin · 27 April 2024

★★★★★ 5/5

Google

Thank you Scarlett for being so helpful.

Louis · 9 April 2026

★★★★★ 5/5

Google

Rishi kept everything running smoothly. Efficient, communicative and always calm.

Georgie · 16 March 2026

★★★★★ 5/5

Google

Natalia at marsh and parsons is fantastic - she really understood exactly what I’m looking for, is very knowledgeable of the area and the properties on the market. Thanks for all your help!

Khushi · 10 September 2026

★★★★★ 1/5

Trustpilot

Abysmal service

Abysmal service. Took them 2 years to do the first inspection despite continuous chasing. The contractors they use for any work (MasterFix - google them) are terrible, expensive and also pretty useless. Theyve made the whole property rental process miserable and I cant wait to be done with them.To make it even worse, instead of addressing the issues and trying to fix it, they reported my original review for containing the name of the property manager who is beyond useless.

Daniel · 28 May 2023

★★★★★ 5/5

Google

Worked with Rishi who was very responsive and friendly.

Josh · 16 March 2026

★★★★★ 5/5

Google

We've just exchanged on a house in Camden through Marsh & Parsons. Our personal agent, Rishi Singh, did an amazing job in getting us over the line. Throughout the process Rishi was highly professional (and patient), responding to challenges in a timely and productive manner. His personable and caring manner helped create a common ground between ourselves and the sellers of the property. I highly recommend Marsh & Parsons (and of course Rishi Singh).

A · 26 October 2023

★★★★★ 5/5

Google

Great service throughout, helpful, responsive, and really kind staff, especially Jaina, who made the whole process smooth and stress free. Highly recommend.

Krrish · 20 November 2025

★★★★★ 5/5

Trustpilot

I would highly recommend

I would highly recommend liaising with Nicole & her lettings team who are a friendly team and have done a great job in letting out our property.

Sam · 12 October 2026

★★★★★ 5/5

Google

I would like to say that Rishi Singh at Marsh and Parsons really helped to alleviate the stress of selling my home and enabled me to move to my new dream home.

Tracey · 10 September 2026

★★★★★ 5/5

Google

Kellan was a huge help in finding the right place for me to rent. He quickly understood what I was looking for, arranged smooth viewings, and provided clear guidance throughout the process. Thanks to his support, I secured a home that fits my needs perfectly. I'll definitely be reaching out for any future needs!

Nitin · 15 November 2025

★★★★★ 5/5

Google

Olly was very pleasant and engaging. Understood what we were looking for.

Jacqui · 3 October 2026

★★★★★ 5/5

Trustpilot

Brilliant Client Service

I've been renting out a single property for some time but I'm not a professional landlord. Recently I needed help working through the finances. Aklima (my Client Accountant) patiently walked me through everything and then generated all the documents I needed, on the spot. Everything was understood and in my inbox in a couple of minutes. What could have taken hours took a 2-minute call. Could not be happier!!!

Jenico · 11 January 2024

★★★★★ 5/5

Google

This was the first time of using marsh and parsons and it will not be the last. Scarlet was extremely helpful and the communication from her was first class. She always kept me updated and I didn’t have to chase anything. Thank you Scarlet for going out of your way to help me.

Tracey · 15 November 2025

★★★★★ 5/5

Google

I had a pleasure with working with James, who provided me an excellent service far better than other estate agents. I will be recommending James to my friends and family.

Josh · 10 September 2026

★★★★★ 5/5

Trustpilot

Excellent communication and build good relationships

M&P have always demonstrated excellent communication and as a landlord have been with them for many years. Most recently, Jordann has been particularly efficient and listened to my wishes and wants, suggesting an appropriate way forward and taking prompt and agreed action. This is fundamental when maintaining positive relationships between tenant and landlord, especially if there is a small hiccup along the way, which inevitably there will be!

Lorraine · 15 January 2024