Kinleigh Folkard & Hayward Belsize Park Sales reviews in Camden

★★★★★ 1/5

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Bought a property from KFH Battersea

Bought a property from KFH Battersea. Only a selection of keys were provided by the office once completion was confirmed. One key was missing and I had to purchase this key for £15 from the buildings reception area. I messaged the agent who confirmed the error also acknowledging not all of the keys had been given when I visited the office. Asked for a refund of £15 due to their error. They refused to give me a refund. What ever happened to customer service!! I will never use this agency again. Extremely disappointed!

Pam · 7 April 2026

★★★★★ 5/5

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Great service, highly recommend

I sold my apartment through KFH. It was a really positive experience. I had tenants in the apartment and they worked with them for viewings taking a lot of the stress out of it. Throughout the process, Jayden Salih, our agent was fantastic, he was very good at proactively engaging and where we weren’t getting responses from the buyer’s solicitor he followed up with the buyer to minimise delays. Massive thank you to Jayden for taking a lot of the stress out of the process. Really recommend.

Deirdre · 11 November 2024

★★★★★ 5/5

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Great service from Sawan Shah

We had an excellent experience with Sawan Shah as our mortgage broker. They were incredibly helpful from start to finish, always responsive to emails and calls, and kept us in the loop throughout the entire process. Sawan made sure we understood each step, explained all our options, and ultimately found us a fantastic deal that suited our needs perfectly. We felt well-supported and confident thanks to their expertise and dedication. Highly recommend Sawan for anyone looking for a knowledgeable, reliable, and efficient mortgage broker!

Lanya · 4 November 2024

★★★★★ 1/5

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Dishonest Staff

We were lied to by a member of staff who told us that the solicitor she recommended was working on all of the new build properties in the development we were buying in. Using a recommended solicitor results in income for KFH. The solicitor was not instructed on any of the properties in the development. When we raised this the member of staff she was defensive and unprofessional. Despite raising a complaint the issue of them profiting from us using the recommended solicitor was avoided. We’ve been told that she didn’t intentionally mislead us. She either told a blatant lie or didn’t fact check the advice she gave. Either is a major concern and we believe that it was a lie. It’s a shame that our experience with this one person was so bad, as on the whole, considering that you’re dealing with estate agents Finan didn’t do too bad a job.

Tara · 27 October 2024

★★★★★ 5/5

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Andree is always very prompt and is…

Andree is always very prompt and is good about replying and keeping me informed with property management issues

Steve · 9 July 2026

★★★★★ 1/5

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KFH Block Management incompetence

KFH Block Management:We are a block of 18 flats (in KT8) and we were mis-managed by KFH for many years. The start of the change came when we established our own Residents Association in late 2019. This enabled us to really understand where and how our Service Charge funds were being spent. And we found it was not being spent well. In the first 6 months of exercising our rights to inspect the accounts (and the decisions that under-pinned those accounts): we saved almost £12k; a significant proportion of our total Service Charge funds of c£53k pa.Upon further investigation we found clear negligence and incompetence. Firstly, two cleaning contractors had been awarded contracts containing the exact same scope of work. This had been the case for 6 years. Secondly, over £11k was spent without the mandatory Section 20 consultation taking place; and if the the Leaseholders had been consulted these works would not have gone ahead. These issues were escalated within KFH but even after conversation with the Managing Director of the Block Management division no liability was accepted on behalf of KFH for either of these issues. Fortunately the First Tier Tribunal found differently and a liability of around £23k was found in favour of us, the Leaseholders. KFH were then immediately dismissed by the Landlord and we selected the replacement Managing Agent.My advice re KFH: if you are a relatively small block, they are completely unable to deal with you in a fair way; eg you will get their preferred contractors. That is for their benefit, not yours. We have proven that contractors who are local to us can deliver (equal or better) service much more economically than anybody KFH selects. So: if you are a small block: stay away from KFH. If you are larger, I cannot comment. I leave that to you to investigate and make your own decision

Gerry · 25 October 2024

★★★★★ 5/5

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Emma and Heather were an amazing team…

Emma and Heather were an amazing team and really helped us with any questions and concerns. A real perfect team and knowing they’ll be ready to help with and questions we have a long the way is very reassuring.

Matt · 28 January 2026

★★★★★ 5/5

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“I am absolutely delighted to recommend…

“I am absolutely delighted to recommend Kinleigh Folkard & Hayward Chiswick Estate Agents to anyone who requires their services. Having previously worked with many other Estate Agents in my location over a number of years I can honestly say the team at KFH in Chiswick were beyond First Class, Liam, Craig, Charlotte and team always exuded professional excellence when dealing with me, but most importantly they were always kind, considerate and understanding throughout my journey with them, they basically held my hand and guided me through the whole process, for which I will always be grateful to them. I cannot recommend Kinleigh Folkard & Hayward in Chiswick highly enough, I would always use them again.”

Fabian · 23 October 2024

★★★★★ 4/5

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First time using KFH

First time using an agent to let out our property and KFH secured a tenant within 1 week.Initially they claimed they have asked 200 people on their books and felt the asking price was high. We stuck with it as we felt we just need the right people. Fortunately Edmund found us the perfect tenant after the first (and only) viewing. There were some minor issues with the listing details, we felt some staff did not have the attention to detail but they were quick to rectify. We were particularly pleased with Edmund, he was professional, responsive and had a can do attitude. Thank you for your help.

Jen · 21 October 2024

★★★★★ 1/5

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Avoid KFH crooks at all costs

They stole my holding deposit and blamed it on failed Goodlord referencing. When I ask for my money back, they say speak to goodlord. when I speak to goodlord, they say speak to KFH. It is KFH who took the holding deposit so they should give it back. They are crooks operating in the London Area for preoprty letting

R · 21 August 2026

★★★★★ 5/5

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Best mortgage consultant: Sawan Shah

We were lucky enough to work with Sawan as our mortgage broker in Muswell Hill, who was fantastic throughout the whole process. As first-time buyers, we had a lot to learn but Sawan was so helpful, informative, and patient while negotiating highly competitive deals for us. He was also so friendly, which made things even better, and always happy to hop on the phone if needed for any last-minute questions. I’d highly recommend Sawan to anyone looking for a trusted mortgage advisor. Big thanks to Sharon as well for being so proactive managing everything after we received our mortgage offer, keeping all timelines on track.

Izzy · 30 September 2024

★★★★★ 5/5

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Sawan Shah mortgage advisor Muswell Hill

Our house purchase would not have been possible without the invaluable advice and assistance from our mortgage advisor, Sawan Shah. We were first time buyers and at every step of the process he was incredibly helpful and patient, always only a phone call away if we ever needed him. I would highly recommend Sawan to anyone looking for a mortgage advisor.I should also mention Sharon and Ravi, who were also very helpful throughout the entire process, with chasing up solicitors and helping us find the best insurance.

Ben · 30 September 2024

★★★★★ 5/5

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Had a great experience with KFH…

Had a great experience with KFH Wimbledon. Linda, Jimmy, and the rest of the team made for a very smooth purchase. Linda was especially flexible and helpful, especially when we wanted to see the house we liked for a 2nd time on the same day! Would recommend

F.A · 2 November 2025

★★★★★ 5/5

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Pardeep Chahal excellent Mortgage Consultant

I recently had the pleasure of working with Pardeep Chahal as my mortgage consultant, and I cannot recommend him highly enough! From our very first meeting, he made the entire process feel seamless and stress-free. One of the standout qualities of Pardeep is his availability. No matter the time of day, he was always just a phone call or text away, ready to answer any questions we had. Throughout the process, Pardeep was professional, knowledgeable, and genuinely invested in finding the best mortgage solution for us. He took the time to explain every step clearly, ensuring we felt confident in our decisions. If you’re looking for a dedicated and responsive mortgage broker, look no further than Pardeep. He truly goes above and beyond for his clients, and I’m so grateful for his guidance and support!

Antonio · 28 September 2024

★★★★★ 5/5

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Special mention to Oliver for his…

Special mention to Oliver for his excellent work and committment.

Juan · 20 August 2026

★★★★★ 5/5

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Excellent service from my initial…

Excellent service from my initial contact with the manager Stuart Banham, through to the various negotiators I dealt with at the Muswell Hill branch, but in particular Charlotte (Lottie) Smith, who mostly dealt with my transaction, she was always very helpful and available, a pleasure to deal with. I received a professional service with regular updates - I was particularly happy with the weekly calls to go through the activity on my flat for the previous week. My calls were answered promptly and call backs were made if the person was unavailable when I called. Everyone I dealt with at the MH office was polite, professional and friendly. Based on my experience I would have no hesitation in recommending KFH, and would certainly use them in the future.

Kathy · 27 September 2024

★★★★★ 1/5

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Very disappointed again

Very disappointed again. As soon you sign the contract with them they don’t care about you much. Really disappointed. The first years were better, especially the first year but as longer you stay with them they care less and less and less about their customers.

Monika · 31 March 2026

★★★★★ 5/5

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Great service

Kevin Hurley acted as my mortgage broker, and did a fantastic job - always full of great advice, and explained everything / my options very clearly to me, making the whole process very easy for me. He was very responsive to any questions I had, and was proactively looking for the best rates for me (sometimes even when I hadn't requested) - he was certainly going above and beyond what I would have expected. Would recommend Kevin to anyone!Heather Froment Jones supported with operations during the whole process, and ensured everything ran smoothly, corresponding with the sellers agents, making my life a lot easier.Overall, great service!

Chris · 12 September 2024

★★★★★ 5/5

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The incredible patience of Rossen Kravetz

The incredible patience of Rossen. There were problems with the LPE1 form. The Company Sec was terribly slow in filling out the details of the freehold. It was endless and I thought I would lose the client. Rossen managed to hold onto her. He was helpful and kept calm, though it was the longest sale he ever had and at times really annoying.I am full of admiration for him and extremely grateful for his guidance. KFH are extremely professional and I certainly recommend them.

Christina · 11 September 2024

★★★★★ 5/5

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Kevin is the best letting agent…

It was a truly awesome experience working with KFH to find the beautiful and comfortable flat we now live in. Kevin Galvez Andrade of Blackheath office was of immense help from start to finish of the letting process, even when we had missed out on the first 2 flats we viewed, Kevin still offered us a third option and worked extra hard to ensure we meet up with all required checks and especially the move in date. Kevin was never tired of our many calls. I appreciate also Elliot and Shelley. I rate KFH Blackheath 5 stars.

Abraham · 10 September 2024

★★★★★ 5/5

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The sales process was smooth and highly…

The sales process was smooth and highly professional. I visited the Holland Park office spontaneously and Claudio Pinto Correia immediately went with me to view the property I had for sale in Holland Park and quickly prepared and sent me a valuation. Soroush Prado is very professional and a very good negotiator, answering my emails promptly even when on holiday in a different time zone. The company were helpful with the moving out of furniture as I was away at the time of completion. And excellent company which I highly recommend.

Ellen · 19 August 2024

★★★★★ 5/5

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The sales process was smooth and highly…

The sales process was smooth and highly professional. I visited the office spontaneously and Claudio Pinto Correia immediately went with me to view the property I had for sale in Holland Park and quickly prepared and sent me a valuation. Soroush Prado is very professional and a very good negotiator (even on holiday in a different timezone he answered my emails promptly). The company were helpful with the moving out of furniture as I was away at the time of completion. And excellent company which I highly recommend.

Ellen · 19 August 2024

★★★★★ 5/5

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Aarti Chohan at Clapham is brilliant

I would give her 6 stars if I could! I googled a search term similar to …find me the best estate agent in South West London…and Aarti’s name came up. From the moment we spoke on the phone, I knew why she already had so many great reviews. From the outset, Aarti’s professionalism, efficiency and focus around driving the sale through has been fantastic. This is helped by the fact that she is very personable, positive, easy to discuss things with and her manner is calm, reassuring and refreshingly straightforward. She's also always at the end of the phone or an email and responds quickly. Aarti found a buyer very quickly, kept a close eye on every stage of the sale and made sure all parties knew what was happening and when. She puts a lot of work into joining up all the dots, making sure confusion doesn’t arise and everyone is on the same page at the same time so the process stays on track. Her attention to detail was consistently high throughout. I would like to say a huge thank you to Aarti for taking the stress out of what can be an emotional process for a seller (and for buyers too of course). I am so pleased she looked after the sale of my property.

Anna · 19 August 2024

★★★★★ 5/5

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Mortgage best brokers

Med and Heather helped us to obtain a mortgage despite our self-employment situation. Med has been very helpful and very polite in replying all of my questions.

Giovanni · 1 April 2026