Trusted Agent profile · Camden

JOHNS&CO West Hampstead reviews in Camden

4.8

★★★★★ Excellent

1,455 reviews across 3 platforms

Unit 7, Hardy Building, Heritage Lane, London, NW6 2BR, Camden, NW6 2BR

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JOHNS&CO's office in Camden, at Unit 7, is rated 4.8 out of 5 across 1,455 reviews on three platforms, including 122 Google reviews rated 4.2.

Google logo

4.2 / 5

122

Reviews on Google

This office

Facebook logo

2.3 / 5

12

Reviews on Facebook

Business-wide

Trustpilot logo

1,321

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Camden office, from every platform, shown as written. First names only.

5/5

Trustpilot

Sardar Johns & Co

Johns & Co. Is the best agency I’ve dealt with so far. Sardar (our property manager) is always available and very efficient. Highly recommended

Salvatore · 25 June 2024

Agent replied · 23 October 2024

Hi Salvatore,Thank you for your wonderful review! We're thrilled to hear you hold Johns&Co in such high regard, and that our team have impressed you. Sardar will be delighted to know his efficiency and availability have made such a positive impact. Your recommendation is greatly appreciated!

5/5

Trustpilot

What made the experience great was your…

What made the experience great was Olivia Wieteska responsiveness and the way she resolved the issue.

OJ · 19 November 2025

5/5

Trustpilot

I used Bethel Gamma

I used Bethel Gamma, who was very polite and helpful, answering all my questions and dealing with the problems efficiently. My experience with this employee from Johns was excellent. Excellent customer service and support.

Zahida · 2 December 2023

Agent replied · 28 December 2024

Thank you for sharing your experience with us. It is always great to hear such positive feedback and your comments are really appreciated. I know this will absolutely make Bethels Day! Wishing you all the best for the rest of 2023!

1/5

Trustpilot

Don’t waste your time and money

I have had too many problems with the , property .and property management isn’t responsible. So don’t recommend this to individuals searching for rent

Dave · 22 June 2024

Agent replied · 23 October 2024

Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.

5/5

Trustpilot

Very good communication

Very good communication, quick and efficient at arranging bookings. Doesn’t push tenants to make offer, help me argue with landlord and gets a fair price.

Shan · 4 June 2024

Agent replied · 23 October 2024

Hi Shan,Thank you for leaving this review. We take pride in helping our landlords and tenants to reach happy solutions for all parties.

1/5

Trustpilot

Pathetic customer service!

Pathetic customer service!No one is actually interested in talking to you or explaining anything!! Can't get hold of them

Xavier · 13 September 2024

Agent replied · 23 October 2024

Hi Xavier,Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.

5/5

Trustpilot

Toyin is very prompt and effective

Stratos · 24 July 2024

5/5

Trustpilot

Renewing the tenancy agreement was very…

Renewing the tenancy agreement was very easy with Johns & Co. In particular we are thankful to Amber Wong and to Marwa Fakih for their professional help.

Mauricio · 23 April 2024

Agent replied · 23 October 2024

Hi Mauricio,Thank you for leaving us this feedback. We are pleased your experience with our team was positive and smooth, and that Amber and Marwa particularly impressed you. We will be sure to pass your gratitude along to them.

5/5

Trustpilot

Many thanks for Priscilla Ogefere!

Many thanks for Priscilla Ogefere!Really helpful property manager, always answering my calls, putting a lot of effort into organising repairs in the flat.

Iwona · 3 July 2024

Agent replied · 23 October 2024

Hi Iwona,We're pleased Priscilla has been attentive to your needs, and performed her service with care and diligence. We will be sure to pass your appreciation along to her. Don't hesitate to reach out if you need any further assistance.

5/5

Trustpilot

On-air restoration

A challenging situation, requiring professionalism and reliability to take decisive action to identify faulty installation and to restore important service. A very successful handling of the situation by Ms. Priscilla Ogefere. Thanks and congratulations

Mr · 16 November 2023

Agent replied · 23 October 2024

Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Priscilla..

5/5

Trustpilot

Incredibly positive experience with the…

Incredibly positive experience with the Johns&Co team, Sam Orme, Bethel Gamma and Spyros Miaris have made the whole moving process completely effortless. Nothing was too much to ask and the speed they operate at to answer and resolve any queries is second to none. Can highly recommend them and very grateful for their excellent service.

Sam · 27 June 2024

5/5

Trustpilot

Candice provided tremendous support in…

Candice provided tremendous support in this renewal work, and I'm very grateful for her assistance.

Xiaolei · 20 November 2025

5/5

Trustpilot

My appreciation to Lara Robson

I'm writing to express my appreciation to Lara Robson on a recently request for appliance replacement in my living property. Thanks for Lara's helpful and efficient response.

Jackson · 11 April 2024

Agent replied · 23 October 2024

Hi Jackson,It's fantastic to hear Lara has been an amazing help to you. We're pleased to hear she was able to resolve your maintenance issue and we'll be sure to pass your appreciation along to her.

5/5

Trustpilot

A great team

Very appreciative of the help and support from Priscilla, Marwa and Amber with the move into my new property.

Tim · 2 September 2024

Agent replied · 23 October 2024

Hi Tim,Thank you for leaving this five star rating. We are proud our team have impressed you with their care and support. We will be sure to pass your appreciation along to Priscilla, Marwa and Amber.

5/5

Trustpilot

We were very happy with our tenancy…

We were very happy with our tenancy secured through Johns&Co. Very professional.Our property manager Toyin Adeyele worked hard on our behalf. Would recommend.

LMB · 25 June 2024

Agent replied · 23 October 2024

Thank you for your kind words! We're delighted to hear that you had a positive experience with Johns&Co and that Toyin's hard work made a difference. We appreciate your recommendation and are here to assist you anytime.

5/5

Trustpilot

Priscilla Ogefere Many thanks for Assistance

Very grateful for Ms.Priscilla Ogefere in following up the tenancy issue with my ex-tenant. She was very considerate and helpful in perusing my request.

Edwin · 6 June 2024

Agent replied · 23 October 2024

Hi Edwin,Thank you for your kind words! We're thrilled to hear that Priscilla provided such considerate and helpful assistance in resolving your tenancy issue. Your satisfaction is our priority, and we're grateful for the opportunity to assist you. If you ever need further assistance, please don't hesitate to reach out. Thank you for choosing us!

5/5

Trustpilot

Efficient service from Johns&Co

Efficient service from Johns&Co. Happy with two very responsive agents: Destini-Rikki and Amber Wong.

Fred · 18 November 2024

Agent replied · 28 December 2024

Hi Fred,We’re so pleased to hear about your experience with Destini and Amber! Their dedication to providing efficient and responsive service is a hallmark of our team. Thank you for choosing Johns&Co!

5/5

Trustpilot

Lara Robson

Lara Robson, of Johns & Co. is responsible and helpful. Appreciate her kind support and service.

Vickie · 16 October 2024

Agent replied · 28 December 2024

Hi Vickie,Thank you, Lara appreciates your kind words! It’s our pleasure to provide reliable support.

5/5

Trustpilot

Leigh and Sebastian are very helpful…

Leigh and Sebastian are very helpful regarding the property search and all the document procedures.

Ky · 31 October 2024

Agent replied · 28 December 2024

Hi Ky,Thank you for your feedback. We’re pleased to hear that Leigh and Sebastian have been of great assistance throughout your property search. We wish you the best in your new home!

5/5

Trustpilot

Great service by Johns&Co

Great service by Johns&Co. Cherelle negotiated and completed a tenancy renewal to my requirements all within a day. That's what is called great service.

Jag · 30 May 2024

Agent replied · 23 October 2024

Thank you for this review. We're pleased to hear Cherelle showcased the fantastic service Johns&Co offer our clients. We will be sure to pass your appreciation along to her.

5/5

Trustpilot

Dear Miss Brooke Nickless,

Dear Miss Brooke Nickless,A very big thank you .Your efficient indeed is a big help to my request.Wishing you the bests in the Company.

LUM · 30 May 2024

Agent replied · 23 October 2024

Thank you very much for your kind words! We're glad Brooke could assist you efficiently with your request. Your appreciation means a lot to us. If you have any further needs or questions in the future, please don't hesitate to reach out. Wishing you all the best as well!

5/5

Trustpilot

Amazing experience and and wonderful…

Amazing experience and and wonderful team that helped me with every step of the way, truly very thankful.

Thea · 3 September 2024

Agent replied · 23 October 2024

Hi Thea,Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with our team. It’s our goal to assist you every step of the way, and we're glad to know that we could make a positive impact. If you ever need anything in the future, we’re here to help.

5/5

Trustpilot

Flat Hunting Process

From the outset, both Candice and Sarah played pivotal roles in guiding me through the process, and their contributions were invaluable. They were always attentive, responsive, and ready to help, which made a difference in alleviating the stress I anticipated. Thank you, Candice and Sarah, for making this journey so much smoother!

Seima · 31 July 2024

5/5

Trustpilot

Rented a new flat and everything went…

Rented a new flat and everything went exceptionally smoothly as agent(s) at Johns&Co were active and kept me updated all the time. Great experience.

Sasu · 17 May 2024

Agent replied · 23 October 2024

Hi Sasu,Thank you for your wonderful review! We're delighted to hear that your experience renting a new flat with us was exceptionally smooth. Keeping our clients informed and engaged throughout the process is our priority, and we're thrilled that our agents at Johns&Co provided you with such great service. If you ever need assistance in the future, please don't hesitate to reach out. Thank you for choosing us!

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