1/5
GoogleNEVER OPT FOR THIS AGENCY. THEY GIVE WORST SERVICE. WE ARE NEW TENANT AND ITS BEEN A NIGHTMARE.
Trusted Agent profile · Camden
JOHNS&CO West Hampstead reviews in Camden
★★★★★
1,453 reviews across 3 platforms
Unit 7, Hardy Building, Heritage Lane, London, NW6 2BR, Camden, NW6 2BR
Part of JOHNS&CO, see every office.
JOHNS&CO's office in Camden, at Unit 7, is rated 4.8 out of 5 across 1,453 reviews on three platforms, including 122 Google reviews rated 4.2.
122
Reviews on Google
This office
12
Reviews on Facebook
Business-wide
1,319
Reviews on Trustpilot
Business-wide
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Reviews
Every review we hold for the Camden office, from every platform, shown as written. First names only.
Google5/5
TrustpilotI am renting a new flat and Claudiu…
I am renting a new flat and Claudiu Ciupitu and Rachel Massey are both super helpful to me! Helping the whole renting process super easy and smooth!
Agent replied · 23 October 2024
Hi Suri,Thank you for your positive feedback! We're delighted to hear that Claudiu and Rachel made your renting process easy and smooth. We'll be sure to pass on your kind words. If you need further assistance, don't hesitate to reach out!
5/5
TrustpilotThank for Rachael Adeyemo solving my…
Thank for Rachael Adeyemo solving my problem quickly and helpfully. It saves me a lot of time.
Agent replied · 23 October 2024
Thank you for sharing your experience with us! We’re thrilled to hear that Rachael was able to resolve your problem quickly and efficiently. At Johns&Co, we’re committed to providing excellent customer service, and we’re happy that Rachael was able to save you time and assist you with your needs.
5/5
TrustpilotExtremely efficient services
Extremely efficient services. It’s easy to connect with the property manager and address your issues
Agent replied · 23 October 2024
Hi Hannah,Thank you for your feedback! We’re pleased to hear that our services were efficient and that connecting with your property manager has been easy. We strive to make communication seamless for all our clients.
5/5
TrustpilotBethel is a great staff to help me.
Bethel is a great staff to help me.jim
5/5
TrustpilotVanessa and Marwa have both been…
Vanessa and Marwa have both been extremely helpful and very quick to respond. Both highly knowledgeable and professional. Couldn’t have had better service. Thanks!
Agent replied · 23 October 2024
Hi Alexander,Thank you! We're glad Vanessa and Marwa could assist you so well. We aim for excellent service and appreciate your feedback. If you need anything else, just let us know!
5/5
TrustpilotVery helpful
Great support from the team and engineers who helped fixed the issue I had in my flat. Toyin Adeyele especially, was extremely professional and helpful.
Agent replied · 23 October 2024
Hi Jana,Thank you for this kind review. We are pleased to hear your issues were resolved and that Toyin impressed you with her professional and helpful service. We will be sure to pass your feedback along to her.
5/5
TrustpilotFast and efficient service by Wai Yau
Fast and efficient service by Wai Yau. Within 24 hours the issue was settled.
Agent replied · 28 December 2024
Hi Alison,Thank you for recognizing Wai's efforts! We’re committed to quick, efficient service and glad we could resolve the issue promptly.
5/5
TrustpilotMartina and Candice have been very helpful
Martina and Candice have been very helpful and responsive throughout my journey to rent an apartment in Park Vista Tower. I am much grateful to their professional and dedicated services!
Agent replied · 23 October 2024
Thank you for sharing your experience with us. It is always great to hear such positive feedback, your comments are really appreciated. We will make sure to pass this onto Martina and Candice.Wishing you all the best for the new year!
5/5
TrustpilotI am very pleased
I am very pleased with my experience with John & Co team on my property management
Agent replied · 23 October 2024
Hi Canon,Thank you for your feedback. We're thrilled that you’re pleased with our property management services. Our team strives to provide a seamless and stress-free experience, and we’re glad we could meet your expectations.
5/5
GoogleWe have been very lucky to have Aubrey at West Hampstead office helping us managing the leasing of our flat, and provided us a peace of mind, particularly during the COVID-19 which I believe is the most difficult period over the past few years. I have no hesitation in recommending him to anyone in the market.PositiveResponsiveness, Professionalism
Agent replied · 23 October 2024
Hi Denis, That's so nice to hear, we'll let Aubrey know. Thanks for taking the time to leave your feedback.
5/5
GoogleI have received outstanding support from Georgina and Aubrey, who are both highly organised, helpful and adaptable to my often limited availability. They’re great at keeping me up to date, always follow up on tasks and have gone above and beyond in their duty of care. I really appreciate having agents that care and understand their customer’s needs. Highly recommended.
Agent replied · 23 October 2024
Hello, thank you so much for your kind words, we will make sure to pass them on to the team.
5/5
TrustpilotVery good service
Vanessa Sin and Britney-Lea Ogbebor have been incredibly professional and helpful throughout my experience. Their communication was clear, and they made the process smooth and stress-free. I truly appreciate their dedication and would highly recommend their services. Five stars all the way!
5/5
TrustpilotAccountability is rare and Lara Robson is the person to go for
I would like to specifically express my sincere gratitudes to Lara Robson for attending to my enquiries and i think she has great sense of accountability which is very rare to come by these days. I would recommend her service any time.
5/5
TrustpilotVery helpful and will get you what you…
Very helpful and will get you what you need :) highly recommended !!
Agent replied · 28 December 2024
Hi Suraj,Thank you for your recommendation! We’re delighted to hear that our team was able to provide the support you needed. Your satisfaction is our top priority, and we’re thrilled we could meet your expectations.
5/5
TrustpilotGreat experience with Johns&Co
It's the first time cooperate with JOHNS&CO, the experience is really good. Candice and Ryan are so helpful and efficient.
Agent replied · 23 October 2024
Hi Xiong,We are pleased to hear your first time working with Johns&Co has been a positive experience, and we are pleased to have the opportunity to assist you. If you need any further help, please don't hesitate to reach out.
5/5
TrustpilotI would like to leave a five-star…
I would like to leave a five-star review for the property manager, Lara. Her response is fast, and she always follows up effectively. Also, our letting agent Matthew consistently finds us suitable tenants efficiently. Thank you both for your excellent service!
5/5
TrustpilotExceptional Assistance
Candice and Amber have been outstanding in helping me find a tenant for my apartment. Her professionalism and dedication have made the process smooth.
Agent replied · 23 October 2024
Hi Enson,Thank you for taking the time to recognise Candice and Amber for their work! They will be thrilled to hear you found their service valuable.
5/5
TrustpilotJoynal did a great job getting out new…
Joynal did a great job getting out new washer/dryer in quickly as the old one broke.
Agent replied · 23 October 2024
Hi Cameron,Thank you for your feedback. We're glad to hear that Joynal was able to get your maintenance issues resolved quickly. If you need anything else, feel free to reach out.
5/5
TrustpilotStaff are professional and patient
Staff are professional and patient! Thank you for your assistance in my first buy to let property and get a tenant within a month~
Agent replied · 23 October 2024
Hi Siu,Your kind words fill us with pride. Thank you for placing the trust of caring for your first property in Johns&Co.
5/5
TrustpilotVery responsible agents!And thanks for…
Very responsible agents!And thanks for my agent Naomi Madourie.She is very patient of my questions!
5/5
Trustpilotgreat job
great job , Abida Tasnima friendly & detail workers ,very helpful !
Agent replied · 28 December 2024
Thank you for your kind words about Abida and our team! We’re pleased we were able to support you effectively.
5/5
TrustpilotThe company managers work very…
The company managers work very professionally ! Many offers and many clients. Come only John&Co!
Agent replied · 23 October 2024
Hi Veronica,Thank you for your positive review! We’re thrilled to know you’ve had such a great experience with our team. We strive to offer the best service possible, and we appreciate your recommendation.
5/5
TrustpilotVery nice experience
Very nice experience, well service, fast response, really enjoyed to work with them ! Recommended!
Agent replied · 23 October 2024
Thank you for your kind review! We’re happy to hear that you had a great experience and found our service fast and efficient. Your recommendation means a lot to us!
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Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. JOHNS&CO West Hampstead hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Camden.
