Trusted Agent profile · Camden

JOHNS&CO West Hampstead reviews in Camden

4.8

★★★★★ Excellent

1,455 reviews across 3 platforms

Unit 7, Hardy Building, Heritage Lane, London, NW6 2BR, Camden, NW6 2BR

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JOHNS&CO's office in Camden, at Unit 7, is rated 4.8 out of 5 across 1,455 reviews on three platforms, including 122 Google reviews rated 4.2.

Google logo

4.2 / 5

122

Reviews on Google

This office

Facebook logo

2.3 / 5

12

Reviews on Facebook

Business-wide

Trustpilot logo

1,321

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Camden office, from every platform, shown as written. First names only.

5/5

Trustpilot

I had an excellent cooperation with…

I had an excellent cooperation with Michael Fadiora, Rachel Massey and their team. They were very helpful and guided me through the whole process. Thank you.

Konstantinos · 26 September 2024

Agent replied · 23 October 2024

Hi Konstatinos,Thank you for your kind words! We’re so pleased to hear that Michael, Rachel, and the team were helpful and guided you through the process. We look forward to assisting you again in the future!

5/5

Trustpilot

Johns & Co truly grateful agent with…

Johns & Co truly grateful agent with Super efficient and very helpful staffs like Victoria and Matthew, dealing issues quick and clear. Many thanks to johns and co

Charles · 23 August 2024

Agent replied · 23 October 2024

Hi Charles,Thank you so much for your thoughtful feedback! We’re delighted to hear that Victoria and Matthew provided you with efficient and helpful service, and that any issues were handled quickly and clearly. Your satisfaction is our top priority, and we’re grateful for your recognition of our team’s hard work. Please don’t hesitate to reach out if you need anything in the future!

5/5

Trustpilot

I had an excellent experience with this…

I had an excellent experience with this company. They were consistently punctual, ensuring that all appointments and deliveries were on time. Their customer service was outstanding, always responding promptly and courteously to my inquiries. The professionalism and reliability they demonstrated throughout my interactions with them were truly commendable. I highly recommend this company for their exceptional service and dedication to customer satisfaction."

Salman · 18 July 2024

5/5

Trustpilot

Rachel

Spoke to a lady, Rachel Massey on the telephone. Very polite and helpful. She was able to answer all my questions and I would like to thank her for her help.

Sabrina · 30 June 2024

Agent replied · 23 October 2024

Hi Sabrina,Thank you for taking the time to leave this review, we are pleased Rachel was able to provide you with key insight. If you need any further assistance please don't hesitate to reach out.

5/5

Trustpilot

Thanks Destini-Rikki

Have been with Johns & Co since beginning, and the letting team always performed professionally with efforts to make landlord feel at ease every steps of the way, great job!

Royal · 16 July 2024

Agent replied · 23 October 2024

Thank you for leaving this feedback. We are pleased to hear our team have successfully managed your property, alleviating any stress and supporting you in the process. Thank you for being a loyal client, we look forward to continuing this partnership in the future.

5/5

Trustpilot

Problems were handled promptly

Tia Morrissey handled my repair issue very promptly and with excellent service. I'm very satisfied; please continue to maintain this level of service.

Jiale · 21 November 2025

5/5

Trustpilot

Param and Faid have been very attentive…

Param and Faid have been very attentive and have been reacting promptly every time I need assistance. It’s greatly appreciated!

Ng · 20 December 2024

Agent replied · 23 October 2024

Thank you for your kind words about Param. We're delighted to hear that he provided you with an efficient and professional service, ensuring a safe and trustworthy experience. We'll be sure to pass along your appreciation!

5/5

Trustpilot

I had Sam as my real estate agent and…

I had Sam as my real estate agent and Alda who was on the side of all the required documentation for the tenancy. Both of them have showed professionalism, kindness and very good level of service towards me, glad I had them!

Ilya · 11 November 2023

Agent replied · 28 December 2024

Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Sam and Alda

5/5

Trustpilot

We had a great and smooth experience…

We had a great and smooth experience with Sardar Berzo. He was very reactive regarding the boiler/mold issue we had and reachable at all times. His efficiency definitely surpasses our expectations.

Anne · 24 June 2024

Agent replied · 23 October 2024

Hi Anne,Thank you for your wonderful review! We're thrilled to hear you had a smooth experience with Sardar. It's great to know he was efficient and responsive with your maintenance issues. If you need anything else, don't hesitate to reach out!

5/5

Trustpilot

thank you

thank you for ellis work and help and his colleagues support during our purchase process of buying an apt in bagshaw building,glad all things go smoothly and work done very efficiently,thank you. kevin

Tina · 17 May 2024

Agent replied · 23 October 2024

We are pleased our sales team were able to efficiently support you throughout the process of buying your apartment. We wish you all the best on your property journey.

5/5

Trustpilot

Five Star Service

Helena Penn and Britney-Lea Ogbebor were both first class. Helpful, personal and responsive. Could not ask for better. Johns have always been extremely professional in all our dealings with them.

Daniel · 27 July 2023

5/5

Trustpilot

Very professional

Renting with Johns & Co and Savannah Renaud- Very professional, friendly, timely approach. Always available to answer the questions and help with the process. It made renting process very easy, seemingness and enjoyable.

Klaudyna · 16 May 2024

Agent replied · 23 October 2024

Hi Klaudyna,Thank you for this feedback. We're pleased to hear Savannah has been made your rental journey a smooth experience with her friendly, professional and diligent approach. We'll be sure to pass your kind words along to her.

5/5

Trustpilot

The property manager of JOHNS&CO Param…

The property manager of JOHNS&CO Param Virdee​​ are very helpful on getting my problem of rental payment solved. They are very sophisticated ​​and timely to get my problem solved. Besides, they are very polite!

Tong · 26 April 2024

Agent replied · 23 October 2024

Hi Tong,Thank you for sharing your positive experience with Johns&Co and our team, in particular Param. We pride ourselves on maintaining an efficient and personable approach, and and we're pleased that Param exemplified this commitment. If you have any further needs or questions, please don't hesitate to reach out to us. We're here to help!

5/5

Trustpilot

Helpful and Prompt

Priscilla Ogefere was quick to help us with a broken mattress issue.

Consumer · 8 August 2024

5/5

Trustpilot

From the perspective of an international investor

Since 2018, we’ve entrusted John & Co. with managing our investments. As international investors, having a team of experts to guide us through regulatory requirements and handle daily property management is crucial. Their expertise has been invaluable to us. I highly recommend their services and especially endorse Amy and Marwa, who have provided excellent care and attention to our needs.

Jus · 6 August 2024

5/5

Google

BIG thank you to Johns and Co and in particular their senior lettings negotiator, Aubrey, who made all viewing and admin/paperwork processes straight forward and easy to understand. He was also a really nice guy throughout, going beyond what is generally expected (e.g. agreeing to meet me with the key to the new flat outside of business hours so I could let the movers in on time). Recommend highly.

Denis · 25 October 2019

Agent replied · 23 October 2024

Thanks Denis, really appreciate this feedback.

5/5

Trustpilot

JOHNS&CO are a really excellent property management …

JOHNS&CO are a really excellent property management and we have had very good experiences with them. They do their work efficiently and quickly, are cooperative when seeking advice or assistance, and also follow up on their work carefully and efficiently.Thank you

Abeer · 15 November 2023

Agent replied · 23 October 2024

Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co

5/5

Trustpilot

Excellent work!Claudiu and Victoria are…

Excellent work!Claudiu and Victoria are very professional agents.They were proactive in finding me a house and following up in a very short time!

Qo · 19 October 2024

Agent replied · 23 October 2024

Thank you for the glowing review! We're so pleased that Claudiu and Victoria were able to assist you so efficiently and help you find the perfect home in such a short time. If you need any further assistance, please don't hesitate to get in touch!

5/5

Trustpilot

Helpful & Professional

Sarah and Candice helped me out so much! I had a great experience. Even when we ran into problems they were quick to offer solutions.

Can · 17 September 2024

Agent replied · 23 October 2024

Hi Can,Thank you for your kind words! We’re so pleased that Sarah and Candice were able to assist you and offer quick solutions when issues arose. We’re committed to providing a smooth and supportive experience, and it’s wonderful to hear that we succeeded in doing that for you.

5/5

Trustpilot

J&Co

Mr. Leigh Hallett of Johns & Co has been very helpful, efficient and performing professionally during the process of my new tenancy agreement

Patrick · 17 October 2024

Agent replied · 28 December 2024

Hi Patrick,Leigh is glad to have assisted you! Please don't hesitate to reach out if we can provide you with any further support.

5/5

Trustpilot

Priscilla, always there to help.

Amazing, supporting service provided by Priscilla. Always available to answer a query and goes further to ensure that as tenants, we always feel looked after. Thank you as always.

Jack · 8 July 2024

Agent replied · 23 October 2024

Hi Jack,Thank you for leaving this feedback. We are pleased to hear Priscilla has been attentive to your needs and has consistently been able to provide support to you. We will be sure to pass your appreciation along to her.

5/5

Trustpilot

Who you are dealing with

Savannah was very helpful and glad to assist me with any of my concerns.

Samir · 20 June 2024

5/5

Trustpilot

Priscilla has been great

Priscilla has been great! Quick with responses are helping with any enquires

Bridget · 25 July 2024

5/5

Trustpilot

Thanks Olivia

Really appreciate Olivia Wieteska's help in resolving an ongoing issue for me. She actioned very quickly and has been easy and pleasant to communicate with.

Ben · 12 September 2024

Agent replied · 23 October 2024

Hi Ben,We’re glad to hear that Olivia was able to assist you promptly and has been responsive. We will be sure to pass your feedback along to her. Thank you for sharing your experience, and don’t hesitate to reach out if you need any further help.

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