4/5
TrustpilotNew Property Manager
Bryony has been always professional and has made herself available to answer all the questions in courteous and timely manner.
Trusted Agent profile · Camden
JOHNS&CO West Hampstead reviews in Camden
★★★★★
1,460 reviews across 3 platforms
Unit 7, Hardy Building, Heritage Lane, London, NW6 2BR, Camden, NW6 2BR
Part of JOHNS&CO, see every office.
JOHNS&CO's office in Camden, at Unit 7, is rated 4.8 out of 5 across 1,460 reviews on three platforms, including 122 Google reviews rated 4.2.
122
Reviews on Google
This office
12
Reviews on Facebook
Business-wide
1,326
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Camden office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotIncredible service
Incredible service! Our dedicated agent, Victor, supported us so much in renting out our dream flat, despite all the obstacles we faced. Bethel has also been great and super supportive throughout the process. Highly recommended 👍🏽👍🏽👍🏽
Agent replied · 23 October 2024
Hi Reem,Thank you for your review! We're thrilled to hear that Victor and Bethel provided you with such incredible support. Resolving our clients issues is what we strive for, and your recommendation means a lot to us. We're grateful for your kind words and are always here to assist you!
5/5
TrustpilotFor Amy Bridge, Kelly Kuo & Claire
For Amy Bridge, Kelly Kuo & Claire1. can communicate w/ English and Chinese, it helps a lot2. familiar with all process 3. work as a team , all the information is consistence
Agent replied · 23 October 2024
Hi Chan,Thank you so much for your kind review! It’s great to hear that Amy, Kelly, and Claire worked together seamlessly to provide you with consistent information throughout the process. We believe that teamwork and clear communication are essential to ensuring a smooth experience for our clients. We’re grateful for your trust in our team and are here to assist you with anything else you may need!
5/5
TrustpilotGreat agency
Great agency. Very responsive and quick. I moved into my new home in 4 days. Andre is amazing and helpful.
5/5
TrustpilotHelpful Johns&Co
They are really agile and progressive all the way. They help me a lot and gave me information all the way. I really appreciate Ryan McCabe's help.
Agent replied · 28 December 2024
Hi Basar,Thank you for acknowledging Ryan's agility and helpfulness. We’re pleased he made your experience so positive. We will be sure to pass your kind words along to him.
5/5
TrustpilotI would highly reccomend John&Co
I would highly reccomend John&Co, they are professional, hard working and led to the best offer amongst all the agents I used. Ryan and Gytis in particular were very helpful!
Agent replied · 23 October 2024
Hi Kaustubh,Thank you so much for your recommendation! We’re thrilled to hear that Ryan and Gytis were so helpful and that we could secure the best offer for you. We look forward to assisting you again in the future.
1/5
TrustpilotGIVE ME MY DEPOSIT BACK
I have moved out of the flat 3 months ago and still haven’t received my deposit back. I have been constantly chasing the management with no success who tried to convince me not to use TDS resolution service but at the same time not giving my deposit back! Be aware if you want your money back
5/5
GoogleMy husband and I are very happy with the flat we moved into central Manchester with Johns & Co. We were impressed with how quickly everything was done. I received an extremely professional and friendly service from Amy. Well done to all Jonhs & Co Team, specially to Amy and Joe. Enjoying my flat!
Agent replied · 23 October 2024
Hi Camila, We are super pleased to have been able to help you and your husband with the new move. Thank you for your rating and kind feedback! Many Regards JOHNS&CO
5/5
TrustpilotGreat team and service!
We have moved to our new home with the support of Johns&Co and we are currently living here. The team is very responsive and helpful, at the moment our main point of contact is Lara Robson.
Agent replied · 23 October 2024
Hi Anna,Congratulations on your move. We are pleased to hear our team have been able to facilitate a smooth move, and have been on hand to ensure your needs are met.
5/5
TrustpilotThank you!
Rachael made my moving out experience so much smoother and stress free by anticipating my needs and arranging the cleaning and inventory for me. Johns&co has been an absolute dream to work with! Thank you!
5/5
TrustpilotZcFang in Embassy Gardens rent feedback
Victoria and Cynthia are really professional in arranging my move in new apartment and helping me a lot with the contract. They are quick and kind. This is a lovely agency l.
Agent replied · 23 October 2024
Hi Kawa,Thank you for your kind words! We’re so pleased to hear that Victoria and Cynthia were able to make your move-in process smooth and efficient, and that they provided professional and friendly service. We always aim to deliver quick and helpful assistance, and we’re glad you had such a positive experience with our team. We wish you well in your new home!
5/5
TrustpilotExcellent Service from Naomi Madourie
Naomi, a Junior Property Manager will go far. As a Landlord with a troublesome maintenance issue, she quickly sorted the problem out. Impressive work and a great communicator. Many Thanks.
Agent replied · 23 October 2024
Hi Tony,Thank you for your kind words and for recognising Naomi's hard work. We're thrilled to hear that she was able to resolve your maintenance issue quickly and effectively. We're confident she has a bright future ahead. We truly appreciate your feedback, and we’re always here if you need further assistance!
5/5
TrustpilotBryony Bowyer
Our property Manager Bryony Bowyer has taken great care to look after our needs at Pendant Court. Always quick to reply and helpful in her responses.
Agent replied · 28 December 2024
Hi Justin,Thank you for your kind words about Bryony. We're delighted to hear she has taken great care of your needs at Pendant Court. We will ensure she knows her efforts are appreciated!
5/5
TrustpilotNothing is too much trouble.
Nothing is too much trouble.Special mention to Odete Gomes.Outstanding!
5/5
TrustpilotThanks Bethel and Sarah
Mr. Bethel Gamma helped us to lease out the property very quickly with good rental.Ms Sarah Ferrira answered my questions promptly and follow up with the tenant on handover matters effectively.
Agent replied · 23 October 2024
Thank you for your kind words. We're thrilled to hear that Bethel and Sarah were able to assist you effectively. It's our goal to provide prompt and professional service, and your feedback lets us know we are delivering a top-notch service to all our clients. If you have any further needs or questions in the future, please don't hesitate to reach out. Thanks again for choosing us!
4/5
TrustpilotProperty manager review
Our property manager Spyros has been very responsive to maintenance issues that we have raised and helped to organise a timely resolution.
5/5
TrustpilotI had a wonderful experience
I had a wonderful experience. Victoria A assisted me in this trade. She provided excellent service that well exceeds my expectation. She’s super responsive, professional and committed
5/5
TrustpilotServices provided by Johns & CO
Services provided by Johns & CO. is perfect. All processes are well organized and done with out any hassles. People are very professional and efficient. Agent Rachel Massey is great. Thanks for the team help.
5/5
TrustpilotSwift Rental Service
Fast tenant finding with correct suitability and good overall provisions to facilitate tenants checking out and checking in whilst keeping landlord well informed throughout the various stages
Agent replied · 28 December 2024
Thank you for your kind words. We’re thrilled that you had a smooth experience and that was consistently communicating with you. Our team is committed to making the letting process seamless for our clients, and we’re glad you felt supported.
5/5
TrustpilotVery positive property search…
Very positive property search experience, thanks Brooke and Alexandra for helping us finding the good property!
5/5
TrustpilotLiving in my dream flat - Thanks Nicholas
I’ve had my eye on my dream flat for years. Back in 2020, Nicholas Randall gave me a tour of one of the newest and chicest developments in East London, but due to the pandemic, my and my partner’s plans to move fell through. Fast forward two years, and my family is finally settled into our dream flat, with the help of none other than Nicholas. We even landed in a home better suited for us than the original one we had viewed, and decided to seal the deal with a two-year lease! My partner, our little pup and I are so happy and we couldn’t have done it without Nicholas. Not only is he knowledgeable and reliable, but he’s a really down-to-earth amiable guy. Wish every realtor was like him!
5/5
TrustpilotGreat experience
I recently moved in to a property managed by Johns and Co and the whole move-in process, including the paperwork, was made very manageable and stress-free thanks to my lettings administrator Bethel. He has also been responsive to emails with further queries since moving in and helped fix an issue with one of my utility companies.
5/5
TrustpilotRachael Adeyemo is a very professional…
Rachael Adeyemo is a very professional operator. She gets things done. She is an excellent communicator
5/5
GoogleExceptionally responsive. Amy & Aubrey were super responsive in ensuring my leasing process went seamlessly.PositiveResponsiveness, Quality, Professionalism
Agent replied · 23 October 2024
Hi Adeniran, Thank you for your feedback and rating. We are very happy Amy and Aubrey could help you with your lease. Many Regards JOHNS&CO
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