5/5
TrustpilotA good experience
Th communication between me and Claudiu is very good. A very high efficiency of answering questions and making decision.
Trusted Agent profile · Camden
JOHNS&CO West Hampstead reviews in Camden
★★★★★
1,455 reviews across 3 platforms
Unit 7, Hardy Building, Heritage Lane, London, NW6 2BR, Camden, NW6 2BR
Part of JOHNS&CO, see every office.
JOHNS&CO's office in Camden, at Unit 7, is rated 4.8 out of 5 across 1,455 reviews on three platforms, including 122 Google reviews rated 4.2.
122
Reviews on Google
This office
12
Reviews on Facebook
Business-wide
1,321
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Camden office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotI have an Awesome experience of renting…
I have an Awesome experience of renting a room. Priscilla Ogefere showed a very effective way of her professional skills to help me contact relative stuffs once there was a water problem.
Agent replied · 23 October 2024
Hi Jerry,Thank you for your kind review! We're thrilled to hear that you had a fantastic tenancy experience and that Priscilla was able to assist you. We’re proud to have her on the team and appreciate your feedback. If you need any further assistance, don’t hesitate to reach out!
2/5
Trustpilotdodgy estate agent
dodgy estate agent, very unprofessional they asked me to come to property viewing even the flat is not available to view they asked me to pay 2000 GBP as a reservation fee when I want to make an offer.
Agent replied · 23 October 2024
Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.
5/5
TrustpilotProperty manager Bryony
Bryony and John's and Co, was extremely efficient and helpful with regards to a few hot water issues I had, as soon as I raised the issue, she got back to me immediately and had it resolved.
Agent replied · 23 October 2024
Hi Sonny,We're pleased to hear Bryony was responsive and that she treated your needs with care and professionalism. We will be sure to pass your appreciation along to her. If you need any further assistance please don't hesitate to reach out.
5/5
TrustpilotMr Michael Fadiora helps me to select…
Mr Michael Fadiora helps me to select suitable apartments according to my requirements and books view for me with detailed information provided. He is so nice and patient, thanks a lot for helping me apply for my dream rental.
Agent replied · 23 October 2024
Thank you for feedback. We're thrilled to hear Michael's positive service enhanced your property search experience. We wish you all the best in your new home!
5/5
TrustpilotThank you to Aneeka!
Aneeka is always very helpful and ensures that any maintenance issues are resolved and timeframes followed up with. My experience with Johns & Co has been worlds better than other mgmt companies in the past! Thank you
5/5
TrustpilotAlexandra is a professional agent
I recently had the pleasure of working with Alexandra and the experience was fantastic from start to finish. She made the entire process incredibly smooth and stress-free. Her professionalism, attention to details and friendly demeanor made a usually complicated process easy to navigate. She was prompt and clear in her communication, always available to answer any questions I had and provided valuable insights that helped me make informed decisions.
5/5
TrustpilotGreat experience
I worked with Victoria and Leigh and they were both polite, professional and efficient. Great experience with them both!
5/5
GoogleThanks to Terry & Stephen for being so helpful during our property search
Agent replied · 23 October 2024
Hi Bea Thanks so much for the great feedback! … More
5/5
TrustpilotBeing a landlord can be stressful
Being a landlord can be stressful, but JOHNS&Co makes it easier and a happy experience, especially with Bethel. She is a professional and kind helper who makes the whole process smooth. JOHNS &CO team is working hard to find the right tenants for me. I really appreciate the help they gave.
5/5
TrustpilotParam Virdee is very helpful
Param Virdee is very helpful. I feel so satisfied as it’s not the first time to have Param for my new property. Simply say when I see this name, I 100% count on Param so that I can chill and grab a coffee
Agent replied · 23 October 2024
Thank you for sharing your experience with us. It is always great to hear such positive feedback and your comments are really appreciated. I know this will absolutely make Param's day!
5/5
TrustpilotFrom one J&C apartment to another
In the particular context of a landlord reducing the agreed length of a renewed tenancy agreement in order to ease the selling process, J&C professionals and, in particular, Joley Buckley, Luna Cooper, Fern Crawley, Pablo Irigoyen and Duncan Peacock made the organization of the transfer to another available similar apartment a walk in the park
5/5
TrustpilotBethel Gamma
HI Bethel,Is indeed a good job for securing the new contract with the Tenant for our unit. We really appreciated your efforts and times. It is such a smooth experience. Especially with all the arrangements and documents need to be signed.
Agent replied · 23 October 2024
Hi Lum,Ensuring a smooth experience for our tenants is a top priority for us, and we're pleased that our efforts were appreciated. We understand that arranging all the necessary documents and signatures can sometimes be daunting, but we're glad we could make it a hassle-free experience for you. Don't hesitate to reach out to us in the future!
5/5
TrustpilotAmber was very helpful with our move
Amber was very helpful with our move - definitely recommend.
5/5
TrustpilotMiss Brooke Nickless
Miss Brooke Nickless, has been a great help and made our experience with the property management seamless. Thank you Brooke!
5/5
TrustpilotThe team was very helpful right from…
The team was very helpful right from the viewings to my end of tenancy. A big Shout Out to the entire team for making my tenancy such a pleasant period.
Agent replied · 23 October 2024
Hi Vyomesh,Thank you for your kind words. We're thrilled to hear that you had such a positive experience throughout the entire process. It's fantastic to know we made your tenancy enjoyable. We'll be sure to pass on your appreciation to everyone involved! Wishing you all the best moving forward.
5/5
TrustpilotJohns and Co property manager Bryony…
Johns and Co property manager Bryony Bowyer was very helpful and prompt in his services.Appreciate it very much.
5/5
TrustpilotGreat apartment service
Great apartment service! Priscilla has been super helpful and always replies promptly whenever there’s an issue in the apartment (boiler, water leakage etc).
4/5
TrustpilotNew Property Manager
Bryony has been always professional and has made herself available to answer all the questions in courteous and timely manner.
5/5
TrustpilotIncredible service
Incredible service! Our dedicated agent, Victor, supported us so much in renting out our dream flat, despite all the obstacles we faced. Bethel has also been great and super supportive throughout the process. Highly recommended 👍🏽👍🏽👍🏽
Agent replied · 23 October 2024
Hi Reem,Thank you for your review! We're thrilled to hear that Victor and Bethel provided you with such incredible support. Resolving our clients issues is what we strive for, and your recommendation means a lot to us. We're grateful for your kind words and are always here to assist you!
5/5
TrustpilotFor Amy Bridge, Kelly Kuo & Claire
For Amy Bridge, Kelly Kuo & Claire1. can communicate w/ English and Chinese, it helps a lot2. familiar with all process 3. work as a team , all the information is consistence
Agent replied · 23 October 2024
Hi Chan,Thank you so much for your kind review! It’s great to hear that Amy, Kelly, and Claire worked together seamlessly to provide you with consistent information throughout the process. We believe that teamwork and clear communication are essential to ensuring a smooth experience for our clients. We’re grateful for your trust in our team and are here to assist you with anything else you may need!
5/5
TrustpilotGreat agency
Great agency. Very responsive and quick. I moved into my new home in 4 days. Andre is amazing and helpful.
5/5
TrustpilotHelpful Johns&Co
They are really agile and progressive all the way. They help me a lot and gave me information all the way. I really appreciate Ryan McCabe's help.
Agent replied · 28 December 2024
Hi Basar,Thank you for acknowledging Ryan's agility and helpfulness. We’re pleased he made your experience so positive. We will be sure to pass your kind words along to him.
5/5
TrustpilotI would highly reccomend John&Co
I would highly reccomend John&Co, they are professional, hard working and led to the best offer amongst all the agents I used. Ryan and Gytis in particular were very helpful!
Agent replied · 23 October 2024
Hi Kaustubh,Thank you so much for your recommendation! We’re thrilled to hear that Ryan and Gytis were so helpful and that we could secure the best offer for you. We look forward to assisting you again in the future.
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