Trusted Agent profile · Camden
★★★★★
1,455 reviews across 3 platforms
Unit 7, Hardy Building, Heritage Lane, London, NW6 2BR, Camden, NW6 2BR
Part of JOHNS&CO, see every office.
JOHNS&CO's office in Camden, at Unit 7, is rated 4.8 out of 5 across 1,455 reviews on three platforms, including 122 Google reviews rated 4.2.
122
Reviews on Google
This office
12
Reviews on Facebook
Business-wide
1,321
Reviews on Trustpilot
Business-wide
Every review we hold for the Camden office, from every platform, shown as written. First names only.
5/5
TrustpilotDestini-Rikki and Amy
I am a landlord of an apartment in Ambassador Building. I have very present experience with Destini-Rikki and Amy. I found them answering my question timely and providing very good advice.
Hi Pierre,Thank you for your feedback about Destini-Rikki and Amy. We’re glad they provided timely answers and valuable insights for your property.
5/5
TrustpilotI had a fantastic experience with…
I had a fantastic experience with Johns&Co. Candice and Saffron were super helpful and responsive, making the process smooth and easy.
5/5
TrustpilotThe initial interactions were not…
The initial interactions were not great, however, when Priscilla took over, it was much smoother and she helped resolve matters. If it were not for her, I probably would have given a 3 or 4 stars. She helped turn my experience around.
We apologise if our service did not impress you originally. We are pleased to hear Priscilla was able to show you a true representation of the excellent service our team provide. So we can better understand what we can improve on, please contact us at customercare@johnsand.co.
5/5
TrustpilotGood experience
Had a great experience with property letting through Saffron and Candace. They were professional, responsive, and made the entire process smooth. Their support and attention to detail truly stood out. Highly recommend their services!
Hi Shiven,Thank you for your kind words! We're thrilled to hear that Saffron and Candace provided such a seamless experience for you. Ensuring smooth communication and attention to detail is our top priority, so it’s wonderful to know that we met your expectations. We appreciate your recommendation and look forward to assisting you again in the future!
5/5
TrustpilotWhat a wonderful experience I had with…
What a wonderful experience I had with Bailey at the Wapping office. I was a “walk in” and was treated as if I was a preferred returning client. We were able to book a showing/ viewing of a flat for the next day. The Wapping office has such a welcoming atmosphere! Great service and extremely knowledgeable. Thank you all for the experience.
5/5
TrustpilotGreat service
Found an apartment with astonishing views of Thames River through johns&co, Vanessa did help a lot during the entire process however improvements still needed in terms of finding good contractor for repairing work
Hi Yuan,Vanessa is grateful for your feedback! We’re glad she could make the process easier for you. Enjoy your views! So we can help you address your repair issues quickly, please get in touch with us at customercare@johnsand.co.
5/5
TrustpilotClaudiu Ciupita ARLA is very…
Claudiu Ciupita ARLA is very professional. Also he is very friendly. Even though I asked a lot of questions, he always answered kindly. Thanks to him, I was able to successfully sign a contract on a house. He is the best.
We're thrilled to hear Claudiu made you feel comfortable to ask questions and that your property search was successful. We wish you all the best in your new home.
5/5
TrustpilotGreat experience and team
I have been using John’s and Co for few years now and very happy with the experience. I work closely with Matt Spencer and few others who closely manage everything and do what’s best for me.
Hi Sam,Thank you for entrusting Johns&Co with management of your property. We are pleased to hear from a valued client, and we look forward to continuing to provide you with an excellent service.
5/5
TrustpilotGood experience
Amber and Marwa give me a lot of helps especially Amber. She is very professional and solved my confusion very well.
5/5
TrustpilotExcellent experience working with Johns&Co
It has been a great pleasure working with Johns&Co, especially with Bethel’s help and guidance throughout the process. Bethel has made things much easier for me as a landlord and didn’t make me worry about anything about the property!
Hi Mira,Thank you for your feedback. We are pleased to hear Bethel was able to effectively guide you through the process and it has been our pleasure to assist you. If you need any further assistance, please don't hesitate to reach out.
5/5
TrustpilotAbsolutely fantastic
Absolutely fantastic, I raised the issue of my heating not working with Bryony Bowyer and it was fixed in less than 30 mins, thank you so much!! <3 <3
Hi Caeora,We're pleased to hear such high praise for Brooke. It's great to see her hard work has been recognised and she will be thrilled to hear you were impressed with her service.
5/5
GoogleExceptionally responsive. Amy & Aubrey were super responsive in ensuring my leasing process went seamlessly.
Hi Adeniran, Thank you for your feedback and rating. We are very happy Amy and Aubrey could … More
5/5
TrustpilotRental experience
Johns&Co helped me find a suitable place to live.
5/5
TrustpilotNorman Butler was attentive and helped…
Norman Butler was attentive and helped me out with my queries very quickly!
5/5
TrustpilotThe agency has been very helpful with…
The agency has been very helpful with the tenancy process. Jackie Amponsah has made the process very smooth and helped me with the situation in my tenancy. I give her a 10/10.
Hi Kranthi,Thank you for your positive feedback! We’re thrilled to hear that you had a smooth experience with us and that Jackie was able to assist you effectively throughout the tenancy process. We always aim to provide exceptional service, and your recommendation means a lot to us. If you need any further support, don’t hesitate to reach out.
5/5
TrustpilotHighly recommend
Silvia helped to look for the best accommodation for me to rent. She was able to locate the accommodation quite fast. She was friends friendly and knowledgeable.
1/5
TrustpilotMaterial Misrepresentation & No Regard
Extremely disappointing experience with Johns&Co at London City Island.
5/5
TrustpilotImpressive service by Johns & Co
John & Co has helped letting out and managed my apartment for more than 4 years and the service provided has been professional. Recently I had a fantastic experience with Lara Robson while resolving a council tax issue. She was incredibly responsive and helpful throughout the process. I truly appreciate her support and expertise in getting my issue resolved quickly.
5/5
TrustpilotGreat smooth experience of finding my…
Great smooth experience of finding my next home. Sam and Amy were a huge help in every step 🙏🏼⭐️
5/5
TrustpilotReally helpful property managers for tenants
The most efficient, responsive and helpful property managers I’ve dealt with as a tenant - Olivia Wieteska got a recent request sorted very quickly and kept me updated throughout
We’re delighted to hear that Olivia provided such responsive and helpful service, setting the standard for property management. Thank you for your kind words!
5/5
TrustpilotJohns and Co are much recommended
Johns and Co are much recommended. Bryony from their team assisted me last week and she was very quick with her responses and very helpful. She is our property manager and any issues are generally addressed immediately.
Hi Vineet,We are pleased to hear you have had a positive experience with our team, and have been impressed with impressed with Bryony in particular. Thank you for your recommendation, and please reach out to us if you need any further assistance.
5/5
TrustpilotExcellent service
Johns&Co have been excellent in managing my properties. They pay attention to details, always very responsive and have very friendly staff. I have been very impressed with the support I’ve received from Marwa Fakih and Amy Wood. I should also mention Andrew Shek who has always been excellent.
Thank you for taking the time to leave us this review.We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto the team. Wishing you all the best for the rest of 2023!
5/5
GoogleAwesome services quick and efficient - Terry was really proactive with all my queries.
Hi Colby Thanks so much for the great feedback! … More
5/5
TrustpilotAlways helpful!
I have been using Johns&Co for quite a few years now and they consistently take good care of my apartment. Leigh and Brooke, my account managers, offer great help in securing my next tenant and are always thought and polite.
Hi Ronald,Thank you for your positive review! We're glad to hear that Leigh and Brooke have consistently provided great service in managing your apartment. We'll be sure to pass on your kind words to them. We appreciate your continued trust, and we look forward to serving you in the future. If you need anything, just let us know!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. JOHNS&CO West Hampstead hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Camden.
