Trusted Agent profile · Camden
★★★★★
1,455 reviews across 3 platforms
Unit 7, Hardy Building, Heritage Lane, London, NW6 2BR, Camden, NW6 2BR
Part of JOHNS&CO, see every office.
JOHNS&CO's office in Camden, at Unit 7, is rated 4.8 out of 5 across 1,455 reviews on three platforms, including 122 Google reviews rated 4.2.
122
Reviews on Google
This office
12
Reviews on Facebook
Business-wide
1,321
Reviews on Trustpilot
Business-wide
Every review we hold for the Camden office, from every platform, shown as written. First names only.
5/5
TrustpilotJohns and Co: Real Estate Service - Fantastic Service
Working with Johns and Co has been stress-free and I would recommend them for all real estate services. Great Team especially Marwa, and Amy who have supported our requirements, completed timely and service with a smile through the process.
5/5
TrustpilotParam Virdee quick respose to solve the…
Param Virdee quick respose to solve the issue
5/5
TrustpilotVery Good Experience
I just sold my property through Johns and Co. at NPW. I would highly recommend Jonathan Sinclair and Jemma Dawes - they were a pleasure to deal with and know the NPW estate like the back of their hand.
5/5
TrustpilotRachel is super helpful
Rachel Massey is super helpful and on the ball. Understands situations and requests well and addresses them
Thank you so much for leaving a 5* review. We’ll be sure to pass on your kind words to Rachel.
5/5
FacebookIf you’re looking for a property agency who will have your best interests at heart, along with having some of the best properties in London - look no further than Johns & Co! I’ve been dealing with Jack for a few months, I had no idea what I was looking for, and the London market was completely new to me. Jack held my hand throughout the whole process, showed me multiple apartments (multiple times) and answered every little silly question I had. Every person in the agency I’ve dealt with has been professional, extremely knowledgeable and absolutely lovely to work with. I highly recommend Jack and the rest of the team, and haven’t stopped singing their praises since we signed our contracts! Thanks for everything!
1/5
TrustpilotWe have not gone through a proper…
We have not gone through a proper welcoming in the new flat, entering without even knowing where to look for Meter readings, bin or any other sort of information about the building. We entered the flat and it was completely dirty although it has been claimed that professional cleaning has been done. Absolutely a poor experience.
Hi Giorgia,Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.
5/5
TrustpilotFirst time buyer fantastic help
I had a fantastic experience as a first time buyer with over and beyond help throughout the process. Dominic in particular was fantastic, providing updates and progress from week, to weekends, to even his annual leave, to help us meet milestones. Highly recommend and will buy/sell in future with them.
Hi Dan,We’re thrilled to hear that Dominic made your first-time buying experience so positive and stress-free! We’re proud of his dedication and are delighted that you felt supported throughout the process. Thank you for your recommendation, and we look forward to assisting you in the future.
5/5
TrustpilotI have being dealing with Leigh…
I have being dealing with Leigh recently regarding renewal of the tenancy. She has been so amazing and professional. Having run two estate agents myself am very impressed with their service and have recommended them a few times. Thank you again Leigh. Kind regards Bal P
Hi Bal,Thank you for your kind words about Leigh! We’re thrilled she provided such professional and efficient support during your tenancy renewal process. Your recommendation means a lot to us!
5/5
TrustpilotI’ve purchased a property through Katie…
I’ve purchased a property through Katie O’Donovan.
1/5
TrustpilotThe worst agency for renting a flat 🤮No…
The worst agency for renting a flat 🤮No inspection of the flat has been done before move in date, broken doors, damaged chairs, hairs on the mattress, greasy handles, dirty fridge, dirty walls, broken tile in the bathroom, limescale, not kind of things that you’d expect for 1850£ studio
Hi Yuliia,Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.
5/5
TrustpilotI want to thank my agents Bilal and…
I want to thank my agents Bilal and Alexandra’s very much, because they made my experience so splendid. Especially, Bilal waited me until 21:00 to hand over my key. That is really kind and helpful. Additionally, Alexandras pointed the international transfers need 5 days which makes me know when to pay.
5/5
TrustpilotGreat experience
I recently had the pleasure of meeting Saffron assisting me to find a property Saffron was very knowledgeable and polite. I would recommend John’s& co in the future.
5/5
TrustpilotTimely and close follow up when we need one
I have found great delight with the extraordinary service of Krystal Boyde -Maynard. She is professional and helpful and always sees things in our point of view that she has followed up things very closely and wear our thinking hat when we had to deal with some issues over the maintenance & repair service company (that disappointed) I am really grateful for her help.
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words.
5/5
TrustpilotAlexandra is responsive and provide…
Alexandra is responsive and provide good service.
Hi Ken,Thank you for taking the time to leave Alex this kind feedback. We will be sure to pass your appreciation along to her.
5/5
TrustpilotBig thank you to Olivia Thomas who has…
Big thank you to Olivia Thomas who has been dealing with our letting for over two years . Very helpful and goes above and beyond to help and answer my queries. Very professional and always delivers a great response on time.
5/5
TrustpilotGreat customer experience and…
Great customer experience and thoughtful consideration interactions throughout the renting process. Candice and Bilal were great to interact with and both were super helpful to sort out little details before and after executing the tenancy agreement.
5/5
TrustpilotMs Lara Robson's professionalism
Ms Lara Robson, Senior Property Manager at Johns & Co has been very helpful in assisting us as landlord to follow up some issues. Lara was very proactive in backing up during her colleague's temporary absence.
5/5
TrustpilotJ&CO super helpful
Bethel Gamma was brilliant in helping me sort out the rental of my parking space. Her extremely prompt responses made the whole experience painless. She was great!
5/5
TrustpilotI had an issue with my heating and…
I had an issue with my heating and Bryony responded within 10 minutes and sorted out an engineer to visit the very next day. The engineer (Dan) was super lovely too and sorted everything out.Very happy with the service from both Bryony and Dan!
Hi Syma,We're glad Bryony and Dan were able to assist you quickly with your heating issue. Your satisfaction is important to us, and we’re happy to have exceeded your expectations!
5/5
TrustpilotIt’s always a hectic process renting in…
It’s always a hectic process renting in London and I’ve worked with at least 3 agents. Johns&Co has made it the easiest by far. Big thanks to Savannah and Sania. Both were very transparent, helpful, and communicative!
5/5
GoogleJoseph and Aubrey were amazing helping me and my fiancé findind a new home. In less than 3 weeks we moved! Amazing support throughout all process! Really, really recommend Johns&Co and Joseph and Aubrey.PositiveResponsiveness, Quality, Professionalism
HI Frederico, Thank you for your review! We hope you and your fiancé are enjoying your new home. We will pass on your fantastic comments to Joseph, Aubrey and the rest of the team. All the best, JOHNS&CO Team.
5/5
TrustpilotMy experience was great
My experience was great. Britney and Rachel are the best!From the moment I sent an enquiry Britney was super helpful in ensuring that all my questions were answered promptly and viewings were facilitated.They have both been extremely patient with me throughout the process. I'd recommend Johns&Co to anyone looking for a new home.
5/5
TrustpilotGreat Experience Working with Malek at Johns&Co
We had a wonderful experience working with Malek at Johns&Co during our home-buying journey. She was professional, responsive, and incredibly supportive throughout the entire process.
5/5
TrustpilotJust wanted to say a massive Thank You…
Just wanted to say a massive Thank You to Bethel Gamma. She helped with all the formalities of sorting out a new tenancy seamlessly.Well done Bethel. :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. JOHNS&CO West Hampstead hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Camden.
