Trusted Agent profile · Camden

JOHNS&CO West Hampstead reviews in Camden

4.8

★★★★★ Excellent

1,454 reviews across 3 platforms

Unit 7, Hardy Building, Heritage Lane, London, NW6 2BR, Camden, NW6 2BR

Part of JOHNS&CO, see every office.

JOHNS&CO's office in Camden, at Unit 7, is rated 4.8 out of 5 across 1,454 reviews on three platforms, including 122 Google reviews rated 4.2.

Google logo

4.2 / 5

122

Reviews on Google

This office

Facebook logo

2.3 / 5

12

Reviews on Facebook

Business-wide

Trustpilot logo

1,320

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Camden office, from every platform, shown as written. First names only.

5/5

Trustpilot

Many thanks to Priscilla Ogefere for…

Many thanks to Priscilla Ogefere for attending to my queries.

Yuen · 18 June 2024

Agent replied · 23 October 2024

Thank you for leaving this 5* rating. We will be sure to pass your gratitude along to Priscilla.

5/5

Trustpilot

Great agency 100% recommend

Gergana was so helpful and spent a lot of time viewing flats with us. Overall an amazing experience, from flat viewings to referencing and final paperwork with the help of Leigh.

Helene · 10 December 2024

5/5

Trustpilot

Victoria and her team have done an…

Victoria and her team have done an amazing job!

Xavier · 2 July 2024

Agent replied · 23 October 2024

Hi Xavier,Thank you for your kind review. We are pleased to hear Victoria and the team impressed you with their service!

5/5

Trustpilot

I deal with many companies

I deal with many companies, but it’s rare to find such helpful employees like Victoria and Cynthia. I ask a lot of questions, and they always respond with happiness. I even repeat the same question three times, and they answer with joy and kindness every time. I had many housing options in the same area, but I chose to stay here because of how they treated me. Thank you for having them as a wonderful part of your team!

Randa · 6 December 2024

5/5

Trustpilot

Priscilla is amazing

Priscilla is amazing, she was so helpful and responsive.

Amina · 25 June 2024

Agent replied · 23 October 2024

Hi Amina,Thank you for your feedback! We're thrilled to hear that Priscilla provided such helpful and responsive service. We'll be sure to pass along your kind words to her.

5/5

Trustpilot

Best lettings agent

Best lettings agent! Amber was excellent. Friendly professional and prompt!

O · 6 June 2024

Agent replied · 23 October 2024

Thank you for your review! We're delighted to hear that you had such a positive experience with Amber. Your satisfaction is important to us, and we appreciate your feedback. If you ever need assistance in the future, please don't hesitate to reach out. Thank you for choosing us as your lettings agent!

5/5

Trustpilot

Kimberley McCollins of Johns & Co

Kimberley McCollins of Johns & co is my new property manager. I am very pleased to have her as my property manager as I live overseas and need somebody efficient to manage my property. She has been very responsive to my requests and queries and has provided me top-quality service so far.

Sujata · 21 October 2025

5/5

Trustpilot

Thank you Liam

Thank you Liam, i really appreciate everything that you have done for me. I recommend your services with both pleasure & confidence in your ability to find the best possible outcome … & that's what I tell everyone I speak with.

Customer · 24 June 2024

5/5

Trustpilot

Professional and courteous

Professional and courteous, thank you Bethel Gamma for finding us new tenants in such a short span of time. On top of that, Bethel expertly navigated us through this renewal process.

Daniel · 2 December 2024

5/5

Trustpilot

Bethel was fantastic and did a super…

Bethel was fantastic and did a super job arranging everything for us.

Felix · 25 April 2024

Agent replied · 23 October 2024

Hi Felix,Thank you for your kind words regarding Bethel. We're proud to hear his service impressed you, and will be sure to pass your appreciation along to him.

5/5

Trustpilot

Ellie-Mai Hannan - super helpful property manager

Ellie-Mai Hannan is great! Always responsive and gets issues and requests resolved quickly.

Cristine · 5 April 2024

Agent replied · 23 October 2024

Hi Cristine,Thank you so much for your kind words! If there's anything else you need assistance with in the future, please don't hesitate to reach out.

5/5

Trustpilot

Impressed!

Johns &co has been managing my apartments for the last few years. We have been very pleased with the way they manage we the apartments and how quickly they find the tenants. I am particularly impressed with Alexandra who has been extremely attentive, efficient and keeping us up to date.Well done!

Chris · 29 September 2024

Agent replied · 23 October 2024

Hi Chris,Thank you for trusting us with the management of your apartments over the years! We’re especially pleased to hear that Alex’s attentiveness and efficiency have been impressive. We’ll continue to work hard to maintain the high standard of service you’ve come to expect.

5/5

Trustpilot

Good communication

Good communication with the of Candice & Britany We are very nice to meThey’ve been taken everything in consideration I know it is like a very long paperwork But it really benefits me a lot And everything was clear to me even the inventory they mentioned everything thanks a lot

Shaikhah · 12 October 2024

Agent replied · 23 October 2024

Hi Shaikhah,Thank you for your feedback. We’re pleased to hear that Candice and Britany provided clear communication and support throughout the process. We understand paperwork can be time-consuming, so we're glad it was worthwhile and beneficial for you. If you need anything further, don’t hesitate to reach out!

5/5

Trustpilot

Thanks to the agency we have found our…

Thanks to the agency we have found our new home with all our criteria. A big thank you to Claudiu for being so helpful in the process and for always being available to answer any questions or concerns.

Clau · 5 August 2024

5/5

Google

We found our flat through Johns&Co and Aubrey made the whole process very easy from day 1. From the time we viewed, made an offer, did all the checks and moved, he was quick to respond, communicated everything clearly and checked up on us at key stages. Highly recommended.

Anna · 25 October 2018

Agent replied · 23 October 2024

Thanks Anna, really great to see feedback like this! We'll make sure Aubrey and the rest of the West Hampstead lettings team see your kind words. Wishing you all the best in your new home.

5/5

Trustpilot

Michael Fadiora was great made the…

Michael Fadiora was great made the process easy for us

Adina · 22 May 2024

Agent replied · 23 October 2024

Hi Adina,Thank you for your feedback! We're glad to hear that Michael made the process easy for you. Providing a smooth experience is always our goal.

5/5

Trustpilot

Jay Clarke@JOHNS&CO a pleasure to deal with

I’ve worked with Jay Clarke at JOHNS&CO for the past 6 years and have always found him amazing to deal with. Highly responsive and always there when I need him.

Danny · 5 December 2024

5/5

Trustpilot

Exceptional experience

I had a wonderful experience with John&Co. Everything went smoothly and on time, despite the tight schedule. The agency, especially Jemma Dawes, managed everything exceptionally well. I highly recommend them!

Zinovii · 4 December 2024

5/5

Trustpilot

Good experience!

Elliot was really kind and helpful during the purchasing of my flat. He communicated well and was a critical part to ensuring that the everything went as smoothly as possible.

Courtney · 4 December 2024

5/5

Trustpilot

Wapping Office quick in response

Ryan at The Wapping Office was really helpful in helping to rent flat. He organise the viewing real quick.i made the offer immediately and got news the same day!

Oscar · 18 December 2024

5/5

Trustpilot

Relocation service

Matthew was invaluable to our family in our relocation back to London. He was professional, friendly and very willing to help at all times. I would highly recommend Matt!

Aine · 16 December 2024

5/5

Trustpilot

Super helpful and charming and the same…

Super helpful and charming at the same time. Manage to get my dream house in matter of days. Special thanks to Sam and Candice, for the consistency and lovely energy. Will definitely trust them for future apartments.

Patricia · 9 August 2024

5/5

Trustpilot

Priscilla is pleasant and responsive…

Priscilla is pleasant and responsive and helpful. I am pleased to have her assistance.

XU · 21 February 2024

Agent replied · 23 October 2024

Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Priscilla.

5/5

Trustpilot

Johns and Co: Real Estate Service - Fantastic Service

Working with Johns and Co has been stress-free and I would recommend them for all real estate services. Great Team especially Marwa, and Amy who have supported our requirements, completed timely and service with a smile through the process.

Alpesh · 1 July 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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