Trusted Agent profile · Camden
★★★★★
330 reviews across 2 platforms
81 Marchmont Street, Bloomsbury, London, WC1N 1AL, Camden, WC1N 1AL
Part of Frank Harris & Co., see every office.
Frank Harris &'s office in Camden, at 81 Marchmont Street, is rated 4.8 out of 5 across 330 reviews on two platforms, including 277 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Frank Harris & Co. hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Camden.
Every review we hold for the Camden office, from every platform, shown as written. First names only.
5/5
GoogleWorking with Holly was a pleasure. She was so responsive and helpful and followed up with a viewing promptly. I will definitely reach out to her again on my next move. If you’re looking for a home in Bloomsbury, would be worth checking them out!
Dear Mandy, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
5/5
TrustpilotI recently had a great experience with…
I recently had a great experience with the Frank Harris Barbican office. I worked with agent Jasmine who kept me up to date with properties coming on the market and even took the time to to show me around the Barbican. I highly recommend.
Dear Doug, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleI would like to share my experience with Frank Harris & Co Bloomsbury branch. It was amazing dealing with them especially George letting consultant went out of the way to help me with my matter. Highly recommended and well professional property agents. They will never let anyone down to get things done. 👍 …
Dear Muhammad, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with George, and hope we can help again in the future. Kind regards, Asma , Customer Relations Team.
5/5
GoogleMany thanks to George, Ellie and Romario in sales - they were efficient, professional, courteous and friendly. They worked hard and quickly to secure multiple viewings and secured a sale for us. Their communication was first rate throughout the entire process. We are very happy with the service from the Bloomsbury Frank Harris Office team - great job.
Dear Dermott, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleBujar is the most professional property agent I have worked with. He is friendly, knowledgeable and most importantly truly cared about helping me find the right home. It was a pleasure to work with him and I will definitely contact him again in the future!
Dear Thierry, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleYasmin jackson made the whole experience so smooth. I always feel in safe hands with her and over the moon with the place she found for me. She’s the only person I will ever deal with. Thanks yas
Dear Nathan, Thank you for taking the time to leave a wonderful 5 star Google review. Yasmin will be thrilled to read your kind comments. Kind regards, Asma
5/5
GoogleThanks George for being so helpful and persistent in looking for an appartment for our son. You understood what we required and tailored your search to suit our needs. We will certainly use your business in future. Gael
Dear Gael, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Sarah
5/5
GoogleI had no doubt Holly could have find me the perfect tenant for my property. Her knowledge and skills demonstrate also her strong passion for what she does. The entire tenancy process has been dealt in an efficient way. Highly recommend Holly if you are looking to rent out your property.
Dear Paolo, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah, Customer Relations Team
5/5
GoogleI spoke to Lucia Giurini today in the lettings department as I needed to obtain a previous landlord reference (I run a referencing business), she was extremely helpful. There was a problem with the telephone line and she went out of her way to help me by calling me back from her personal phone and then solving my problem. If this is the sort of service she provides for a non-fee paying customer it shows that service is extremely important to her and the company. Really impressed.
Dear Kathy, Thank you so much for the fantastic feedback, the team at Bloomsbury & Kings Cross are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Hayley Marner Customer Relations Team
5/5
TrustpilotI recently moved into my flat
I recently moved into my flat. A couple of days after moving in, I encountered some issues with the flat and contacted my agent, Salv. Thankfully, for his prompt support and responses, contractors were contacted, and the issues were resolved hassle-free.
Dear Rami, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asha
5/5
GoogleEverything was great. Eleanor help us a lot. She spent her time chasing up the sellers solicitors to get the proccess to work faster as well as following up with us regularly. We are more than happy with the service. Thank you so much!
Dear Danh, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
5/5
GoogleFlathunt made such a positive experience thanks to Ade @Frank Harris Bloomsbury. It has been impressive how fast & accurately Ade understood what is important to me in my future flat. Taking time during visits for me to look around, Ade was especially helpful when it came to answer lots of questions I had about the process a buying a flat. Love the combined visits your organised Ade! Real time saver and definitely helpful to reach the point where I know what I want. Thanks Ade, really appreciate.PositiveResponsiveness, Quality, Professionalism
Dear Cécile, Thank you for your great review regarding our Bloomsbury & Kings Cross office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
2/5
GoogleIt was a half-service experience. Everything was good before we pay. All the problems that we had after, they didn't care. They can call us 3 times a day when they need to get paid. But when we need their help, we call 3 times a week and keep waiting for weeks.
I am sorry to read your 1 review. I am unable to locate you on our database. If you could provide us with more information at sarahtranter@customerrelationsteam.co.uk. I can look into this for further you. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotGreat Service
Luke has been brilliant at providing property management services and advice to me throughout when managing my rental property. Thanks Luke!
Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
5/5
GoogleAdam and Fran were very helpful and professional with the way they treated me and were very informative when it came to what would be best for my circumstances. I’d recommend any buyers to ask for them by name!
Dear Terry, Thank you for your kind comments regarding Adam and Fran and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team
5/5
GoogleImpressed by the professional knowledge and enthusiasm shown by Jamie and has confidence in him to market our property. Once the property is on the market, many viewings were arranged and got a buyer quickly. Very responsive and approachable, always ready to offer helpful advice and support promptly. Very responsible, closely monitored and followed up proactively and effectively during the sales process. Very reliable and trustworthy. If I were to sell a property, this is the agent I’d want to use. Brilliant! Second to none, highly recommended!
Dear Emily, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah
5/5
GoogleI came into the office after reading the reviews online, safe to say they were definitely true. A big thank you to Seif especially, who made me feel welcome and very well educated and informative.
Dear Preena, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Sarah
5/5
TrustpilotProperty management
I have recently experienced issues with my kitchen appliances and was put in touch with Ted from the property management team. He was notably positive, helpful and understanding. He got in touch straight away and provided clear instructions as well as immediate assistance. Makes a massive difference being able to rely on someone for help when needed.
Dear Grace, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
5/5
GoogleGeorge was very helpful in helping me and my friend to find a place around bloomsbury. He helped us sort out everything within a short period of time, so I had a really good experience with Frank Harris & Co.
Dear Zoe, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team
5/5
TrustpilotOur experience in getting our flat has…
Our experience in getting our flat has been a very smooth process, especially as it’s our first time renting, Salvator’s communication made the process very simple!
Dear Lucy, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
1/5
TrustpilotTerrible estate agents - property purchase
I purchased a property that was advertised by Frank Harris Southbank & Waterloo in 2023. The agents were deeply unhelpful and often resorted to ultimatums when speaking on the phone. My solicitors and I were multiple times accused of being purposely slow during the process when it was the seller's solicitors who hadn't provided the correct documents. Extremely poor experience.
Dear Annie, I am sorry to read your 1* review. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you.. Kind regards, Priyanka, Customer Relations
5/5
GoogleI had the pleasure to ask assistance to Frank Harris & Co. Bloomsbury to find a property to let and I have been very grateful for their assistance. George was great in listening to my needs and trying finding the perfect fit for me. Totally recommended!
Dear Alessandro, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with George and the team. Please do not hesitate to contact us again. Kind regards, Sarah, Customer Relations Team.
5/5
GoogleLucy has been brilliant to deal with - professional, knowledgeable, responsive and just throughly lovely. After a lots of fruitless searching with other agencies, it was a relief to work with someone who quickly understood what I was looking for, nudged me to see a flat that I might have otherwise discounted and then got my offer over the line. Thank you.
Dear Jo, Thank you for taking the time to write such a wonderful review. We are happy to hear that you have had a positive experience at our Bloomsbury & Kings Cross office. Comments such as yours will offer such encouragement to the team to keep providing a great service. Kind Regards,Sarah Tranter, Customer Relations Team
5/5
GoogleFrom our first enquiry, George Thornton was professional, approachable, and responsive. He made the entire process seamless, providing clear communication and helped us secure our flat.
Dear Tim, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Frank Harris & Co. hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Camden.
