Trusted Agent profile · Camden

Frank Harris & Co. Camden reviews

4.8

★★★★★ Excellent

327 reviews across 2 platforms

81 Marchmont Street, Bloomsbury, London, WC1N 1AL, Camden, WC1N 1AL

Frank Harris & Co.'s office in Camden, at 81 Marchmont Street, is rated 4.8 out of 5 across 327 reviews on two platforms, including 276 Google reviews rated 4.9.

Google logo

4.9 / 5

276

Reviews on Google

This office

Trustpilot logo

51

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Camden office, from every platform, shown as written. First names only.

5/5

Trustpilot

Efficient service

I dealt with Lana Brown to obtain monthly rental statements. I always get response quickly and really happy with her service. Nice to do business with her.

Tharmo · 22 July 2026

1/5

Trustpilot

Disrespectful

I live in a development that doesn't allow boards on the outside of the building and also has a wooden facade. In all my time living in the development of 19 years no agent/company has put a board on the facade. What makes it worse is that it has wooden panelling and the board goes straight through it and has now damaged it. After multiple calls and promises of the board being removed nearly 2 weeks later it still is attached to the outside. Clearly the company has no respect for the owners in the building or the building itself.

Alex · 11 September 2025

Agent replied · 26 November 2025

Dear Alex, I am sorry to read your 1* review. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you.. Kind regards, Asma, Customer Relations

5/5

Google

Lottie was so great over the phone and so helpful!

Milly · 26 March 2026

Agent replied · 16 April 2026

Dear Milly, Thank you for taking the time to leave a lovely review regarding Lottie. Kind regards, Asma

5/5

Trustpilot

We had a great experience with the Team…

We had a great experience with the Team in helping us find new tenants, Nicole and Zak took the time to understand our needs and requests, handled the entire process effortlessly and made us feel in safe hands from start to finish! The whole team have continued to support us post signing new contracts and have continued to provide a great service!

Peter · 12 February 2026

Agent replied · 28 May 2026

Dear Peter, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asha

5/5

Trustpilot

Salvador was very professional and…

Salvador was very professional and helpful. Thank you

Federico · 20 March 2026

Agent replied · 28 May 2026

Dear Federico, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asha

5/5

Google

Yasmin was amazing throughout the process !

Daniel · 26 March 2026

Agent replied · 16 April 2026

Dear Daniel, Thank you for leaving a Google review for our Bloomsbury office. Kind regards, Asma

5/5

Google

I recently had the pleasure of working with Seif, and I can confidently say that my experience was exceptional from start to finish. From our very first interaction, Seif was nothing short of professional, knowledgeable, and incredibly well-mannered. He truly went above and beyond to ensure that every aspect of the process was smooth and stress-free.

Hassan · 4 October 2024

Agent replied · 25 October 2024

Dear Hassan, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah

5/5

Trustpilot

Nicole and Salvator at Frank Harris…

Nicole and Salvator at Frank Harris were fantastic to work with. They made my move from the US to London feel smooth and stress-free, and were incredibly helpful throughout the entire process. I was especially grateful that they squeezed me in for a last-minute viewing, which ended up being my dream flat. Professional, responsive, and genuinely kind, I couldn’t recommend them more.

Lilli · 9 January 2026

Agent replied · 23 January 2026

Dear Lilli, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asha

5/5

Trustpilot

Salvator was helpful to find rent flat…

Salvator was helpful to find rent flat in central london

TN · 19 February 2026

Agent replied · 28 May 2026

Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asha

5/5

Google

Best estate agent in london!!! The lettings team had great advice, knowledge and service. 10 10 would recommend. Kellan came round to value my home home, he was insightful and delightful. Alex the manger was amazing help through out with great market advise. Afzal let my property out quickly and made lightwork of the process. And Francesca was very knowledgeable with any questions I had, and always with a friendly smile.

G-H · 26 October 2023

Agent replied · 25 October 2024

Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Bloomsbury office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team

4/5

Google

Recently rented a property through them and found the whole process to be smooth and hazzle-free. Extremely proffessional service; Thanks to Kellan, Alex, Louis and George. They were very patient and efficiently helped me find a suitable place and expedited the move in process within a short span. They do have a property management team to help you after you move in. Anuj was very kind and clear in communication. Overall, had a very professional experience so far and I am looking forward to their service during the rest of my tenancy.

Anupriya · 11 January 2023

Agent replied · 10 January 2025

Dear Anupriya. Thank you for sharing your kind words about Kellan, Alex, Louis and George.Your comments are much appreciated by the Bloomsbury and Kings Cross team. We wish you all the best going forward and look forward to assisting you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Holly was excellent!! my partner and I are moving at the end of this month, and the reference process was a pain (getting guarantors etc all totally my fault) holly was so helpful throughout the entire process and made it far less stressful than it would have been. Very confident going into a tenancy with Frank Harris

Lily · 27 June 2024

Agent replied · 25 October 2024

Dear Lily, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team

5/5

Google

Francesca was extremely helpful and was amazing in addressing all of our concerns throughout the process. She really make us feel as if all our needs were being taking into consideration in regards to each and every property we looked into. I could not recommend Francesca and Frank Harris more.

Adela · 18 October 2024

Agent replied · 25 October 2024

Dear Adela , Thank you for taking the time to leave a lovely review regarding Francesca. Kind regards, Sarah

5/5

Google

My important ID was accidentally sent to my old address but thankfully, the team went above and beyond to help me retrieve it. Fran was incredibly helpful and efficient in contacting the current tenants and facilitating the return of my document. I am truly grateful for their assistance and I would highly recommend their services!

K · 27 July 2024

Agent replied · 25 October 2024

Dear K, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah, Customer Relations Team

5/5

Google

After looking at the enticing offerings in its window many times, I finally had occasion to use the services of Frank Harris's office on Marchmont Street. Lucy has been tremendously helpful. Not only in finding and showing a really good range of properties tailored to my personal criteria, but also in educating me about the market and other nitty-gritty matters regarding freeholds, lease renewals etc. Lucy is sharp, energetic, super well-informed, and a great communicator. Five stars was an easy choice!PositiveResponsiveness, Professionalism

Sylvia · 26 October 2022

Agent replied · 25 October 2024

Dear Sylvia, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Louis was very professional, friendly and punctual during our scheduled viewing. He demonstrated great knowledge of the property itself, along with the building and educating me about the nearby neighbourhood. Even before listings had hit the market, Louis would reach out to me to let me know about potential listings that fit my criteria. Having relocated from Australia, I received the best help I could possibly get. I would highly recommend Louis in helping anyone find a suitable place to call home. Thank you for all your help!

Edward · 26 October 2022

Agent replied · 25 October 2024

Dear Edward, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Bloomsbury & Kings Cross office. Kind Regards, Sarah Tranter, Customer Relations Team

5/5

Google

To be honest, I have never expect myself to encounter a local tenancy company this kind and professional for my first renting experience in London. They are really nice and the service is always good and timely. Especially Rebekah Hunter, the Senior Property Manager. She helped me a lot during the tenancy, including all the payment records and house maintenance issues. Also, a huge thank to Alex who helped me pay the rent and contact his colleagues to help my accommodation problems.

WHY · 26 October 2022

Agent replied · 25 October 2024

Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with our Bloomsbury & Kings Cross office. Kind Regards, Sarah Tranter, Customer Relations Team

5/5

Google

George T. especially, and his team were fantastic, efficient and professional arranging every aspect of a rental property for my son, Leo, to a successful completion. Time was a big factor in this transaction and George was brilliant !!! in dealing with my case efficiently and professionally every step of the way. We have a lot to thank him for. Frank Harris & Co have a great and valuable team member which we hope will have a very successful future. Me and my son would recommend George T as he has a warm friendly personality. Thankyou George T

E · 26 October 2022

Agent replied · 25 October 2024

We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with George, and hope we can help again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I have just completed the purchase of a flat for whom Frank Harris were the vendor's agents. I dealt with William Gladstone New and he could not have been more helpful. As I had had a bad previous experience in purchasing a flat, I was very keen to exchange and complete as soon as possible and he did everything possible to facilitate this, acting as a go-between between all involved and helping to achieve a happy conclusion. I would highly recommend him and his company, Penny Jarvis

Penny · 26 October 2022

Agent replied · 25 October 2024

Dear Penny, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

George was great at helping me explore options and consider properties remotely from the US. We ultimately went in a different direction due to work-related needs, but he was very helpful, knowledgeable, and responsive - especially considering the time difference between the US and UK. Thanks.

JAMAL · 24 November 2024

Agent replied · 24 December 2024

Dear Jamal, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah

5/5

Google

Bujar Ferizi is extremely professional. He efficiently arranged six potential properties that met my requirements in just one day. His knowledge of the area is impressive, and his professionalism left a strong impression on me. Although I have not yet signed a lease, Bujar is the best agent I have encountered so far.

Hugh · 27 July 2024

Agent replied · 25 October 2024

Dear Hugh, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah, Customer Relations Team

5/5

Google

Although I ended going with another property, Kellan Sherratt was extremely attentive to what I was looking for, understood my needs, and made the most meaningful recommendations. Truly one of the better experiences I've had in this miserable search for a flat. As an agent, there's nothing I would have for him but praises for his respect and how well informed he was on the market.

Bri · 26 October 2023

Agent replied · 25 October 2024

Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I had an excellent experience here and it is all thanks to Bujar. He was very informative as well as kind politely and extremely helpful. He made everything so clear so that I had no doubts in mind and had all the information I needed!!

Ard · 18 October 2024

Agent replied · 25 October 2024

Dear Ard, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah

5/5

Google

Seif Kiddi has been very helpful with the sale of our property, with a prompt, efficient and professional approach. This has been much appreciated in the demanding business of property sales and we wish him good luck in his future career!

Carolyn · 24 November 2024

Agent replied · 24 December 2024

Dear Carolyn, We really appreciate you taking the time to leave such lovely comments about Seif. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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