Trusted Agent profile · Camden

Frank Harris & Co. Camden reviews

4.8

★★★★★ Excellent

327 reviews across 2 platforms

81 Marchmont Street, Bloomsbury, London, WC1N 1AL, Camden, WC1N 1AL

Frank Harris & Co.'s office in Camden, at 81 Marchmont Street, is rated 4.8 out of 5 across 327 reviews on two platforms, including 276 Google reviews rated 4.9.

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4.9 / 5

276

Reviews on Google

This office

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51

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Camden office, from every platform, shown as written. First names only.

5/5

Google

We had a wonderful experience with Bujar. He went above and beyond to assist us in our flat search, putting in a tremendous amount of effort and thought into showing us various properties. Despite our busy schedules, Bujar accommodated us by working after hours to ensure we found the right place. Although we ultimately didn't sign with this agent due to a change in our preferred location within London, we wanted to express our sincere gratitude for his exceptional commitment and dedication. His professionalism and attentiveness made the process smooth and enjoyable. We highly recommend Bujar and Frank Harris & Co for anyone searching for a property in London. Thank you once again, Bujar, for your outstanding service!

Aleksandra · 28 May 2024

Agent replied · 25 October 2024

Dear Aleksandra, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Sarah, Customer Relations Team

5/5

Google

Lottie was a big help through everything. She answered any questions i had and explained everything very well. Excellent experience thanks to Lottie.

Daniela · 26 March 2026

Agent replied · 16 April 2026

Dear Daniela, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

Lottie was incredible, so helpful and lovely! Helped me massively with my search, was very personable and trustworthy. Thanks again Lottie!!

Lucas · 2 April 2026

Agent replied · 16 April 2026

Dear Lucas, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Trustpilot

Superior management of our flat

We have been renting our flat in central London for years -- with different companies. But Frank Harris has been the best by a long way. They found someone to rent it very quickly but, most important for us, they manage the rental (collecting rent; certificates; repairs; any minor and major problems) with efficiency and care, meaning the whole process is stress-free for us and the tenant. Highly recommended.

Joanna · 20 March 2026

Agent replied · 28 May 2026

Dear Joanna, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asha

5/5

Trustpilot

I found Frank Harris & Co super helpful…

I found Frank Harris & Co super helpful and responsive, especially Zac Purssord he helped us throughout our tenancy agreement process and ensured we felt supported. Would definitely recommend!

Muireann · 11 January 2026

Agent replied · 28 May 2026

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asha

5/5

Google

I've had a great experience dealing with Bujar - he took the time to really listen to my property requirements and and he has shown me some great properties. I'm from NZ so I'm not the most familiar with central LDN and how the renting process differs here to back home, but Bujar took the time to explain how everything works and went above & beyond in showing me the neighbourhood. The offer process was really seamless and I felt truly supported every step of the way. It took away all my anxiety about the process and I highly recommend Bujar and the team at Frank Harris Bloomsbury & Kings Cross to anyone looking to find their next home. Thank you all so much for being such great humans!

Ash · 29 March 2024

Agent replied · 25 October 2024

Dear Ash, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah, Customer Relations Team

5/5

Google

Lottie was extremely helpful in understanding processes of buying property. She was very patient and answered any questions I had.

Stella · 26 March 2026

Agent replied · 16 April 2026

Dear Stella, Thank you for taking the time to leave a wonderful 5 star Google review. Lottie will be thrilled to read your kind comments. Kind regards, Asma

5/5

Google

We are so glad we walked into Frank Harris in Bloomsbury when we started looking for a flat in the area. Eleanor Edmeades helped us find the one we wanted. She was energetic and responsive, as well as friendly and knowledgeable. We’d seen many properties in the course of our search but she understood what we’d like. She has considerable judgement and maturity and we highly recommend her.

Gopa · 26 March 2026

Agent replied · 16 April 2026

Dear Gopa, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Eleanor. Please do not hesitate to contact us again. Kind regards, Asma

5/5

Google

I had an amazing experience with Jamie & Seif. I was looking to purchase my first flat in London and they helped me look for the perfect flat. When I found one that I liked Jamie was super helpful in setting up the process of purchasing the flat. He’s been very patient and accommodating. Overall I’m extremely happy that everything went well and a lot of it it’s thanks to them!

Diana · 26 August 2024

Agent replied · 25 October 2024

Dear Diana, Thank you for your kind comments regarding Jamie & Serif and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team

5/5

Google

We have started renting our first property together through Frank Harris and every part of the journey was incredibly smooth. The agents, especially Holly, were all so friendly and highly accommodating. They kept in regular and frequent contact with us throughout the entire process, even when helping us look for properties initially. If you’re looking for a great estate agents in London you’ve found the right place! Thank you Holly and Team! - Emma & Sam

E · 28 April 2024

Agent replied · 25 October 2024

Dear E S, Thank you for leaving a 5 star Google review. Kind regards, Sarah, Customer Relations Team

5/5

Trustpilot

Salvatore has been super helpful…

Salvatore has been super helpful through the process of understanding what we are looking for, highly recommend!

Malini · 16 March 2026

Agent replied · 28 May 2026

Dear Malini, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asha

5/5

Google

Working with Seif was an absolute game-changer in my real estate journey. Seif is not just a viewing agent; they are a true maestro of the property landscape. Their unparalleled knowledge, coupled with an unwavering dedication to client satisfaction, sets them apart in the industry. From the very first viewing, it was evident Seif had an exceptional eye for detail and a genuine passion for helping clients find their dream homes. Their personalized approach, keen understanding of the market, and tireless efforts ensured that every property we explored together felt like a potential gem. Beyond the property hunt, Seif went above and beyond to streamline the entire process, making it not only efficient but enjoyable. Their professionalism, communication skills, and ability to turn challenges into opportunities truly showcase why Frank Harris & co is a leader in the real estate arena. I wholeheartedly recommend Seif. If you're looking for a viewing agent who exceeds expectations and transforms the search for your ideal home into a memorable experience, look no further. Five stars hardly do justice to the excellence embodied by Seif

Muhammad · 30 November 2023

Agent replied · 25 October 2024

Dear Muhammad, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Holly was assisting me and my partner with an extremely short notice move from country side to London and she did a fantastic job! We managed to move in within 10 days of us viewing the property. The communication was smooth and on point. She explained the whole process and guided us through all of the steps. She was super efficient and at the same time very warm and understanding. We were very lucky to have her as our agent!

Jovita · 30 November 2023

Agent replied · 25 October 2024

Dear Jovita, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I’m so so appreciate @Romario! I can’t believe I’m so foolish just forgot my keys in home and lock myself outside at 5pm Saturday! I ran to Frank Harris, thanks god @Romario was here! He helped me to reach out others to get the key even my apartment is not under him. He is so responsible and kind! Frank Harris is a really good agency! I did this silly things twice! Frank Harris helped me twice! I swear I will be more careful 😂 to make sure Frank Harris ‘s manager can able to have a lovely weekend and get off earlier! Thanks so much for @Romario’s help again!

Livia · 26 October 2023

Agent replied · 25 October 2024

Dear Livia, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team.

5/5

Google

We had the pleasure of working with Afzal, a professional estate agent from Frank Harris, during our search for the perfect home. Afzal's exceptional efficiency and communication skills, combined with his friendly and courteous manner, made it easy for us to understand the intricacies of the rental process. With his help, we found the ideal home quickly and are extremely satisfied with his service. We would like to extend our sincerest thanks to him and the entire team at Frank Harris for their trust and support. If you are looking for a professional and friendly estate agency, we highly recommend Frank Harris and offer our heartfelt thanks to Afzal for his outstanding service!

Uji · 26 October 2023

Agent replied · 25 October 2024

Dear Uji, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I am an oversea student and come to frank harris to find a studio. Thanks George Thornton for introducing studios close to my uni. He is patient and professional! My English is bad, so he repeated his words many times patiently. I really appreciate that! He found two studio for me, the position is convenient , the decorations is modern, and the price is attractive. Believe me, pls contact George Thornton, if you need to buy or rent a property, he will provide you with the best service I have ever received.

氢风徐来 · 26 October 2023

Agent replied · 25 October 2024

We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

We have been searching for a flat through Frank Harris at 81 Marchmont Street, London. Whenever there is a new instruction, Lucy Murdoch will let us know immediately. Sometimes we did several viewings for one property, but we still didn't want it. Lucy is always extremely patient, friendly and helpful and has never pushed us to buy a property. Rather, she gave us her professional opinion about each flat, showing great knowledge regarding properties in Bloomsbury. Thank you so much, Lucy and your manager George as well. Your service is highly recommended without any hesitation.

Joan · 26 October 2023

Agent replied · 25 October 2024

Dear Joan,Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I had the pleasure of working with Kellen to find myself a new home. Kellen was knowledgeable, professional, and responsive throughout the entire process. He took the time to understand my needs and preferences, and worked tirelessly to find properties that met my criteria. Kellen was always available to answer my questions and provide guidance, and he made the entire process of fining a home to rent feel smooth and stress-free. His expertise and attention to detail were invaluable, and I felt confident that I was in good hands every step of the way. I would highly recommend Kellen to anyone looking for a skilled and reliable real estate agent. He is a true professional, and I would not hesitate to work with him again in the future. Thank you, Kellen, for all of your hard work and dedication!

Jordan · 26 October 2023

Agent replied · 25 October 2024

Dear Jordan, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Kellen, and hope we can help again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Lottie went above and beyond during my property search and was so helpful!

Heather · 26 March 2026

Agent replied · 16 April 2026

Dear heather, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

I worked with Jamie and the team on selling our Bloomsbury flat. The transaction involved leasehold extension and a number of parties in a long chain. It's fair to say there were a few stressful days on the way but Frank Harris communicated well with everyone and went the extra mile to get everything over the line. Thanks Frank Harris Bloomsbury office!

Philip · 4 October 2024

Agent replied · 25 October 2024

Dear Philip, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah

1/5

Trustpilot

DESPITE CLAIMING TO BE A RICS REGULATED…

DESPITE CLAIMING TO BE A RICS REGULATED FIRM IT IS VERY DIFFICULT TO FIND ANY HARD FACTUAL EVIDENCE TO SUPPORT THIS CLAIM APART FROM A SINGLE DIRECTOR OUT OF MANY BEING AN RICS MEMBER. VERY POOR AT BASIC COMPETENCES AND SUBMITTED LANDLORDS EVIDENCE A DAY AFTER CLOSING DEADLINE YET EXPECTED CLIENTS TO ACCEPT THIS AS AN ACCEPTABLE PERFORMANCE SO CAVEAT EMPTOR AND THERE ARE OTHER RICS REGULATED AGENTS OUT THERE

Charles · 8 January 2026

Agent replied · 28 May 2026

Dear Charles, I am sorry to read your 1* review comments. I have passed them to our Area Director as we are keen to discuss this further with you and will be in contact. Kind regards, Asha, Customer Relations

5/5

Google

Mr Seif Kiddi is one of the most professional, knowledgeable, and courteous Estate Agents. He was at hand at any time we wanted any specific information from him. Seif made the viewing and purchasing process much easier for a first-time buyer. My family and I wish Seif the brightest and most beneficial future in the Estate Agency Industry.

Hafid · 24 November 2024

Agent replied · 24 December 2024

Dear Hafid, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah

5/5

Google

Yasmin was very helpful and it was a pleasure working with her!

Yasmine · 26 March 2026

Agent replied · 16 April 2026

Dear Yasmine, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

George was great, he showed me around places I'd found online and also suggested lots of others he thought may like. He always followed up with a phonecall to get feedback and valued finding me the right place, rather trying to rent me something where I wouldn't be happy. Great guy & good asset to the team!

Keely · 3 December 2024

Agent replied · 24 December 2024

Dear Keely, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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