Frank Harris & Camden reviews

★★★★★ 5/5

Google

From our first enquiry, George Thornton was professional, approachable, and responsive. He made the entire process seamless, providing clear communication and helped us secure our flat.

Tim · 19 December 2024

★★★★★ 5/5

Google

Eleanor was super helpful, even through a short conversation on the phone, I could tell these agents have an amazing attitude and are always willing to help. Francesca was also great help on the phone and was able to answer my questions before getting to the sales team

L · 26 October 2023

★★★★★ 5/5

Google

Our flat-hunting experience with Frank Harris was a stress-free and enjoyable one. Thanks George for being super communicative, helpful (even after-hours!) and, above all, genuine.

Greta · 19 December 2024

★★★★★ 1/5

Google

Terrible experience. Have left our flat over 3 months ago and we are still completely in the dark about our deposit of over 3 grand. Not even replying to emails anymore and have given us zero information about why things are taking long. Will probably reply to this saying it’s the landlord’s responsibility but as a letting agency you would expect to have the minimum amount of decency to treat tenants with some respect. The agents never reply unless you write to their manager. So glad this lease is over.

Alvaro · 26 August 2024

★★★★★ 5/5

Google

I was in a right palava so I called up and I spoke to Holly on the phone. She was friendly and professional and directed me to the information I was searching for. If all employees are like this then this is definitely an agency to consider.

Aaron · 26 October 2023

★★★★★ 5/5

Google

I feel lucky to have worked with George over the period of time purchasing a flat. From the first viewing to completion, he was very helpful, answering questions on the phone very quickly and seeking out answers to anything that was not immediately known. Buying a flat can be stressful and the team at Frank Harris made the process much easier. Thank you all.PositiveResponsiveness, Professionalism

Tim · 26 October 2021

★★★★★ 5/5

Google

Really great professional experience - Thanks Yasmin for your help!

C · 26 March 2026

★★★★★ 5/5

Google

I would like to thank Dear Lucia Giurini and the team of Frank Harris Bloomsbury for helping us so much during the stressful process of renting a flat. Thanks to Lucia's professionalism in her job and her fast and effective communication, I easily resolved all issues, which I thought would be very difficult. She was absolutely helpful and very kind throughout the whole online procedure. Thank you very much!

Mutlu · 26 October 2020

★★★★★ 5/5

Google

I worked with Chris Shao on a few different properties. He was honest with me about the properties (not trying to cheat me like some other estate agents do) and was also just a really lovely person to meet. He and I had a lot of similarities in our backgrounds so could see property through the same lens. Lovely guy - would recommend him to anyone!PositiveResponsiveness, Professionalism, Value

Lydia · 11 January 2021

★★★★★ 5/5

Google

We purchased soon after Covid -19 pandemic and despite that, and living in Australia and the complexities of an overseas purchase with all of the issues of forex/different contractual obligations/deceased estate/anti-money laundering (AML) requirements Frank Harris & Co. (George Butt) were both professional and supportive to deal with. We had heard that buying in the UK had it's challenges and although that is the case Frank Harris were superb. Thanks again Neil and Annette Bartels

Dr · 27 September 2024

★★★★★ 5/5

Google

I had the pleasure of meeting Bujar, his professionalism spoke volumes and it changed my perception of what to expect of an agent working in his field, I’m beyond words thank you Bujar if you read this pleasure to meet you !

Artan · 30 November 2023

★★★★★ 5/5

Trustpilot

Polite and helpful

Cara generated and sent the things I requested. Very polite and helpful.

ARCADIA · 29 June 2026

★★★★★ 5/5

Google

It was a pleasure for me to rent a property with agent Louis Banks from Frank Harris. We decided to rent this lovely property right away when we first saw it on internet, and we were managed to rent it in a dew days shortly after we contacted with Louis. Thanks to Louis for setting our mind at ease.PositiveResponsiveness, Quality, Professionalism, Value

Wei · 25 December 2021

★★★★★ 5/5

Google

The service provided was very professional and knowledgeable, Holly was really helpful throughout the process of finding a place for me to rent, and responded to all my queries promptly. Overall a brilliant experience.

Luke · 28 April 2024

★★★★★ 5/5

Trustpilot

They have been showing me flats to buy

They have been showing me flats to buy. Extremely professional and with the best selection of Barbican properties. Special mention goes to Mark Hillary, who is quite possibly the most prepared and knowledgeable agent I’ve ever worked with. Having bought and sold many properties over the years, I can confidently say his expertise and professionalism stand out. Highly recommended.

Alessandro · 11 April 2025

★★★★★ 5/5

Google

Louis was very helpful during my 'house-search'. We talked about what I was looking for, and he, very quickly, found a property matching my requirements. We arranged a viewing within the same day. Very efficient communication; he was always quick at replying to calls and emails, and answered any questions that I had.PositiveResponsiveness, Professionalism

Eleni · 26 October 2022

★★★★★ 5/5

Google

I had an excellent experience with Frank Harris & Co when renting out my apartment. Their professional service was exceptional from start to finish. The team was knowledgeable, responsive, and handled everything efficiently. They provided valuable advice, marketed my property effectively, and found reliable tenants quickly. The entire process was seamless, and I felt supported every step of the way. I highly recommend Frank Harris & Co for anyone looking to rent their property with confidence and ease.

Lara · 27 June 2024

★★★★★ 5/5

Google

Just went in for a small enquiry, but the entire team was looking fantastic!! Immaculately dressed and with million dollar smiles. Very helpful too

Hamza · 4 October 2024

★★★★★ 5/5

Google

Very good experience, especially George, helped me to communicate with the landlord during the rental process, very efficient, please choose them!

Huang · 2 November 2024

★★★★★ 5/5

Trustpilot

Jasmine found us our dream flat in 3…

Jasmine found us our dream flat in 3 days. It was a perfect and seamless experience. She was extremely efficient, knowledgeable and professional. Would definitely recommend.

James · 20 February 2026

★★★★★ 1/5

Google

I helped my partner moved in to her new flat. The flat is very nice but the people in charge to manage it do a horrible job. The moment we entered the main door we were surprised and disappointed. It is not our first time dealing with letting agencies nor moving places. Because of previous experiences we were shocked to find out the nastiness of the new flat. You see right away the floor dirty in the hallway. You enter into the bedroom to realize the wall has a crack likely due to moisture. You open the wardrobe and a hinge is completely detached. Making the light sensor remain active at all times. The blinds in the bedroom and living room can’t be opened since they also require to be fixed. You move along till you reach the bathroom. Everything seems fine until you find the most disgusting toilet brush. All previous agencies I have dealt with gift a new toilet brush. This agency prefers to offer filthy touch from their part. After getting rid of the contaminated toilet brush, you walk to the kitchen where everything seems to be clean and working. You open the dishwasher and it’s dirty, you guessed it right. Not surprisingly, it also doesn’t work. What about the sink? The faucet is as dirty as the streets in Paris. But for the final act, the whole terrace is dirty and begging for maintenance. It hasn’t been cleaned for so long that you can see the leafs are decomposing and the tree is dead, Half of the lights do not turn on, the wood part of floor is breaking down along with the paint count on top. The former paint coat contributes to the dirty mess. Oh but they did clean the flat. At least, that’s what they claim. According to them, the floor is a result to the maintenance team. Ironically, a lot of things require maintenance here. Perhaps, they cleaned and maintained the wrong flat.

Diego · 28 April 2024

★★★★★ 5/5

Trustpilot

Superb service from Joe Hogg

Superb service from Joe Hogg who helped me navigate the new Renters' Rights Act. Joanna Martin (Landlord)

Joanna · 29 April 2026

★★★★★ 5/5

Google

Kellan was very helpful and nice. He was very adamant on finding me a flat and he would always answer any questions I had coherently and made me feel comfortable. I would recommend working with him and with Frank Harris!

SRHH · 26 October 2023

★★★★★ 5/5

Google

Jamie was a great help when i came in to look at places to buy. Very knowledgeable about the local area.

Mike · 18 October 2024