Trusted Agent profile · Camden

Frank Harris & Camden reviews

4.8

★★★★★ Excellent

330 reviews across 2 platforms

81 Marchmont Street, Bloomsbury, London, WC1N 1AL, Camden, WC1N 1AL

Part of Frank Harris & Co., see every office.

Frank Harris &'s office in Camden, at 81 Marchmont Street, is rated 4.8 out of 5 across 330 reviews on two platforms, including 277 Google reviews rated 4.9.

Google logo

4.9 / 5

277

Reviews on Google

This office

Trustpilot logo

53

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Camden office, from every platform, shown as written. First names only.

5/5

Google

Kellan was great, friendly, and nice. He helped me arrange a viewing as quickly as he can. He was helpful, showed me around in the flats, answered all my questions about the flats. also suggested me other available properties nearby. Overall it was a great experience working with him. Thank you

Megan · 26 October 2022

Agent replied · 25 October 2024

Dear Megan, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I popped into the office to ask for directions as I am new to the area. I spoke to Grace and she was very friendly, helpful and informative.

Luca · 28 May 2024

Agent replied · 25 October 2024

Dear Luca, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

Seif was really positive throughout the efforts to sell our flat, and a pleasure to work wit

Sheila · 24 November 2024

Agent replied · 24 December 2024

Dear Sheila , Thank you for taking the time to leave a lovely review regarding Seif. Kind regards, Sarah

5/5

Google

Kellan has been truly magnificent and patient in assisting to look for accommodations and helpful. The agency is definitely the one I would recommend to use to find a place in the Bloomsbury areas. Very smart and reputable.

Lamai · 26 October 2023

Agent replied · 25 October 2024

Dear Lamai, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I'd like to put on record that Lucy Murdoch was a first class agent during our protracted and sometimes nerve-wracking sale. Estate agents have a poor reputation, often deservedly so. But Lucy was the epitome of courtesy, precision and honesty throughout - which is exactly what you need. Highly recommended.

Cjmbooth · 26 October 2022

Agent replied · 25 October 2024

Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Holly was helpful and patient in showing me multiple properties. I really appreciate the time and effort this took, and would highly recommend her to others.

Ana · 27 June 2024

Agent replied · 25 October 2024

Dear Ana, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team

5/5

Google

Seif helped me find a house. He was very insightful and provided me with great detail about the property. Thanks to him I can now live comfortably with my family. I highly recommend Seif to everyone.

Faizan · 30 November 2023

Agent replied · 25 October 2024

Dear Faizan, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

The communication with George T. was great. Always prompt, kind and polite, he did his best to find good matches for my home search. He had a nice word even after telling him that I have made an offer for a property advertised by another agent. I would contact him anytime again, being sure he will diligently help me. All the best, George and lots of good clients!

Adela · 27 September 2024

Agent replied · 25 October 2024

Dear Adela, Thank you for your kind comments regarding George T and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah

5/5

Google

Saif was extremely professional in helping me find a property. It went so smoothly I would highly recommend him

Sehreen · 4 October 2024

Agent replied · 25 October 2024

Dear Sehreen, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Sarah

5/5

Google

I came and looked after directions Seif was very helpful and it was a pleasure speaking to him

Ali · 4 October 2024

Agent replied · 25 October 2024

Dear Ali, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah

5/5

Google

Frank Harris was excellent, and Holly made the experience even better with her exceptional help. Highly recommend!

Amber · 18 October 2024

Agent replied · 25 October 2024

Dear Amber, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah

5/5

Trustpilot

Our experience with Frank Harris was…

Our experience with Frank Harris was smooth and great. In particular, Mr James Englefield at Frank Harris Bloomsbury, really helped us smoothly handle a partial tenancy changeover, and made the process straightforward. Thanks!

Devansh · 10 July 2026

5/5

Google

I had the absolute pleasure of working with Bujar as my estate agent, and I couldn’t be more thrilled with the outcome. From the very start, he went above and beyond to help me find the perfect flat that suits all my needs. Bujar listened attentively to what I was looking for and provided personalised options that fit my lifestyle, budget, and preferences perfectly.

Arta · 4 October 2024

Agent replied · 25 October 2024

Dear Arta, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Trustpilot

Great service

Professional, sympathetic and efficient- quick to respond to queries but not pushy

H · 15 April 2026

Agent replied · 28 May 2026

Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asha

5/5

Google

George is a fantastic agent who is kind-hearted, responsive and resourceful! Thanks for his help I got to move in quickly to a very nice place, find him and you won’t be disappointed!

Siyi · 26 October 2023

Agent replied · 25 October 2024

Dear Siyi, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with George. Please do not hesitate to contact us again. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

George was very flexible, informative and quick responsive (without being pushy :). I would definitely contact him again if I need an estate agent.

Carola · 28 April 2024

Agent replied · 25 October 2024

Dear Carola, Thank you for your kind comments regarding George and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team

5/5

Google

George Thornton has gone above and beyond helping me find my dream home and was just superb throughout the letting negotiation process. I definitely recommend Frank Harris to everyone. Thank you George!

Olivia · 26 October 2023

Agent replied · 25 October 2024

Dear Olivia, Thank you for your kind comments regarding George and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I had a fantastic experience with George Thornton throughout my rental search. He demonstrated exceptional professionalism, patience, and was incredibly helpful during property viewings and the search process. George offered valuable suggestions for me as a tenant to facilitate an agreement, making me have a sense of confidence in their services and procedures. Among the many estate agents I've encountered, George stands out as one of the best. I strongly recommend him and this estate agent! PS: This company appears to have some exclusive properties in the city center. I suggest visiting their company website or reaching out directly for more property information, beyond relying solely on Zoopla or Rightmove.

Yang · 26 October 2023

Agent replied · 25 October 2024

Dear Yang Zheng, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with George, and do not hesitate to contact us again. Kind regards, Sarah Tranter, Customer Relations Team

1/5

Google

We reached out to Frank Harris after going through a terrible experience with another letting agency. Looking at their amazing reviews, we expected that our needs and requests would be heard. We views a flat that seemed very solid. No big issues. But when we moved in we found out a bunch of minor issues we could not have predicted during the viewing like a broken boiler, closet door, radiators, windows. Additionally, the bathroom window was broken when we moved it - which was not the case when we viewed the property. Not only can someone enter the property from the window, people can peep in and see me showering. We have sent multiple complaints and reached out to Amanda our property manager several times. She has been unresponsive and even after reaching out multiple times, refused to to give us any answers. Little did we know that they are all just the same. I would recommend not working this agency unless you’re moving into a fully newly furnished place. They cannot be trusted.

Shrushti · 26 October 2023

Agent replied · 25 October 2024

Dear Shrushti, Thank you for your review although I am disappointed to hear your experience with us. The Director of the office is keen to discuss your concerns. They will be in contact. Kind regards, Sarah Tranter, Customer Relations

5/5

Google

Viewing organisation simple, knowledgeable, great manner. George is easy & pleasent to deal with.

Michael · 4 October 2024

Agent replied · 25 October 2024

Dear michael, Thank you for taking the time to leave a 5 star Google review. Kind regards, Lesley

5/5

Google

Very efficient and helpful. I contacted the agency and inquired about a property via right move and they gave me a call straight away to arrange a viewing. Lucia was very helpful and accommodating. Showing us a couple of properties that could fit our requirement. Hopefully, we will be in touch soon with more suitable properties!

Cécile · 26 October 2020

Agent replied · 25 October 2024

Dear Cécile, Thank you for taking the time to leave such great feedback regarding your experience with us. We appreciate your comments and hope we can assist you again at a future date. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Seif was so kind in providing me a cup of tea as I waited to be provided with property options! Very helpful team

Aya · 28 April 2024

Agent replied · 25 October 2024

Dear Aya, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Sarah, Customer Relations Team

5/5

Google

I had an excellent experience with George Thornton. He was incredibly helpful and truly understood our needs, ensuring that we found the perfect property. He was always available to us and ready to assist us with any questions or concerns, making the entire process seamless and stress-free. His professionalism was evident throughout, and I highly recommend him to anyone looking for top-notch service in real estate.

Demetra · 27 July 2024

Agent replied · 25 October 2024

Dear Demetra, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with George. Please do not hesitate to contact us again. Kind regards, Sarah, Customer Relations Team

5/5

Google

The Frank Harris team, particularly Lucy, were essential to the success of my purchase. They were always available to help and made the process run smoothly by managing the relationship with the seller and seller’s solicitors. Very lucky to have had their support!

Lucia · 26 October 2022

Agent replied · 25 October 2024

Dear Lucia, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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