Trusted Agent profile · Camden

Frank Harris & Camden reviews

4.8

★★★★★ Excellent

330 reviews across 2 platforms

81 Marchmont Street, Bloomsbury, London, WC1N 1AL, Camden, WC1N 1AL

Part of Frank Harris & Co., see every office.

Frank Harris &'s office in Camden, at 81 Marchmont Street, is rated 4.8 out of 5 across 330 reviews on two platforms, including 277 Google reviews rated 4.9.

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4.9 / 5

277

Reviews on Google

This office

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53

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Camden office, from every platform, shown as written. First names only.

5/5

Google

Lucia Giurini is a very professional and reliable agent! We were able to communicate exceptionally well and very quickly, which made the entire process stress-free and even enjoyable! Every question we asked was answered within a few hours and everything was always super clear!PositiveResponsiveness, Quality, Professionalism

Oksana · 26 October 2020

Agent replied · 25 October 2024

Dear Oksana, Thank you for taking the time in providing such lovely comments about Lucia in our Bloomsbury & Kings Cross office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

I saw a flat that was fitting exactly what I was looking for in this moment after years of flat-sharing and Lucia was professional and very easy to communicate with throughout all the process. They are an overall very good company, based on my experience.PositiveResponsiveness

Sebastiano · 11 January 2021

Agent replied · 10 January 2025

Dear Sebastiano, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Had the loveliest experience with Francesca who was more than willing to help us with our search in the area. She was more than nice & welcoming with us and answered every one of our questions with such patience. Would highly recommend her for anyone who is new in the area and is looking for a personal and genuine real estate agent. Thank you again Fran!!

PRINCESS · 30 December 2023

Agent replied · 25 October 2024

Dear Princess AB, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

Excellent Advice

Gracious. Attentive. Well versed. Character counts.

Recent · 20 February 2026

Agent replied · 28 May 2026

Thank you for your lovely words and for leaving a 5* review. Kind regards, Asha

5/5

Google

I am delighted to give this estate agency a 5-star review. Their professionalism, attention to detail, and commitment to finding the perfect property exceeded my expectations. The team was highly knowledgeable and guided me through every step of the process, making the experience seamless and stress-free. I appreciate their dedication to customer satisfaction and would highly recommend their services to anyone in search of their dream home.

Muhammad · 30 November 2023

Agent replied · 25 October 2024

Dear Muhammad, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

Good service ❤️ Highly recommend

Yooo · 25 February 2026

Agent replied · 28 May 2026

Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asha

5/5

Google

I extremely appreciate the kindness the agent (Bujar Ferizi) brought me. He cares about the landlord and tenant at the same time and is a very nice person. I’ve luckily find a satisfying property with his help and I’d love to recommend him to my friends who have needs to rent a property.

Astrid · 27 July 2024

Agent replied · 25 October 2024

Dear Astrid, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah, Customer Relations Team

5/5

Google

Me and my flatmate had a great experience with this agency. Especially Mr Kellan Sherratt was extremely helpful and answered all of our inquiries extremely timely. Whenever we had questions he would help Us out! Overall very pleased

Anthi · 26 October 2021

Agent replied · 25 October 2024

Dear Anthi. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I can`t thank Ben of Frank Harris enough for finding a tenant for my flat in only a few days. The whole experience was hassle free and I wouldn't hesitate in recommending the Agency to anyone who wants to rent their flat.

Rosamund · 26 October 2020

Agent replied · 25 October 2024

Dear Rosamund, Thank you for your review regarding your experience with our Bloomsbury & Kings Cross Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

This year, I have started to look at buying a property in the Bloomsbury area. I first spoke with George who discussed what properties he thought would best fit my needs and eventually we found the right flat for me. Later on in the processes I then spoke with Alison. She was so lovely and down to earth, it was like a breath of fresh air talking to her and really made all this so simple for a first time buyer! Thank you so much the team at Frank Harris.PositiveResponsiveness, Quality, Professionalism

Niccola · 26 October 2021

Agent replied · 25 October 2024

Dear Niccola, I was delighted to read the comments in relation to our Bloomsbury office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Marilyn Plews Customer Relations Team

5/5

Google

Frank Harris Bloomsbury, I spoke to a young gentleman called Adam and he was extremely helpful, couldn’t have been more helpful, he was quite knowledgeable and answered all my questions in a way that I was able to understand. Fantastic service.

Myra · 18 October 2024

Agent replied · 25 October 2024

Dear Myra, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah

5/5

Google

Frank Harris is incredibly professional and responsive. They have a great range of properties, including the one I moved into in the summer of 2022. Overall, I have had a very good experience. My agent, Kellan Sherratt, is exceptional and showed a real caring about what I was looking for, making sure to go the extra mile. Definitely recommend.

Rebecca · 26 October 2023

Agent replied · 25 October 2024

Dear Rebecca, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Currently working with Frank Harris, particularly with lettings consultant Holly Darby, for my boss' recent move to the UK. And she has done such an incredible job in assisting us in finding the perfect property that suits my boss' preferences up until now to make sure everything's in place. Thanks, Holly!

Gen · 28 February 2024

Agent replied · 25 October 2024

Dear Gen, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Holly. Please do not hesitate to contact us again. Kind regards, Sarah, Customer Relations Team.

5/5

Google

We have used Frank Harris Bloomsbury letting agent twice and have had excellent service. The manager Alex, consultant Bujar, and George Thornton are brilliant. They are professional and accommodating. Most importantly, they have managed to find good tenants on both occasions within a very short period. I would strongly recommend their service.

Geetanjali · 29 January 2024

Agent replied · 25 October 2024

Dear Geetanjali, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team

5/5

Google

We received a notice to vacate at our old place with another agency because the landlord decided to sell the property. Franck Harris, through Nick, were quick to respond to our request for a viewing, as we were running short of time to find a new place. During the viewing he answered all our questions and additionally gave some advice to secure the property. We followed his advice and had a positive response from the owner within a day. I am thankful for his support and that he really helped us in such a difficult situation to run this smoothly. Keep up the good work!

John · 26 October 2020

Agent replied · 25 October 2024

Dear John, Thank you so much for the fantastic feedback, the team at Frank Harris Bloomsbury are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Hayley Marner Customer Relations Team

4/5

Google

We've been renting through Frank Harris for a year now, and would recommend them as an agency. Any problems or queries that we've had have always been promptly and thoroughly resolved. We're especially grateful to both Rob and Gurpreet, who have always been exceptionally friendly, responsive, and helpful! They have gone out of their way to help us with the issues we had upon move in and contract renewal (the latter of which was a result of the coronavirus situation), and have consistently provided a really excellent service.PositiveResponsiveness, Professionalism

Emily · 26 October 2020

Agent replied · 25 October 2024

Dear Emily, We are delighted that you took the time to leave such a fantastic review which the Bloomsbury team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

George T helped me rent my new flat, he was incredibly helpful and sorted everything very quickly. Would definitely recommend anyone else ask for this guy when using Frank Harris. Feel he worked for me as a Tennant and negotiated for me with the landlord on new furniture. Great guy and great service.

James · 25 December 2023

Agent replied · 24 December 2024

Dear James, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Went one of the fantastic property for viewing with Bujar and the property is just fit for everything that I could have imagined with professional introduction from Bujar. I will definitely go and find Bujar from FH Bloomsbury if I have further needs for renting a flat. It is been a pleasant tour and thanks!

Sean · 26 October 2023

Agent replied · 25 October 2024

Dear Sean, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

The team at Frank Harris Bloomsbury were extremely helpful in my property search, finding me the perfect property and ensuring the whole process was as smooth as possible. Highly recommended

Carole · 11 January 2021

Agent replied · 10 January 2025

Dear Carole, Thank you for your great review regarding our Bloomsbury office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Marilyn Plews Customer Relations Team

5/5

Google

I had the pleasure of buying a flat through Frank Harris, and if you are as lucky as I am to deal with Romario, you will be dealing with a charming, effective broker who is happy to spend the time that it takes to guide you through the process of buying a flat.

Anita · 26 October 2023

Agent replied · 25 October 2024

Dear Anita, Thank you for taking the time to leave a lovely review regarding Romario. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

Really helpful team and made the…

Really helpful team and made the process effortless.

Harry · 9 September 2025

Agent replied · 26 November 2025

Dear Harry, Thank you for leaving a wonderful 5* review. Kind regards, Asha

5/5

Google

Lucia was very responsive and supportive all the way through our flat-hunting process. She addressed all of our concerns and explained everything clearly. Very friendly service :)PositiveResponsiveness, Quality, Professionalism

Haley · 26 October 2020

Agent replied · 25 October 2024

Dear Haley, Thank you for your kind words regarding our Bloomsbury & Kings Cross office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

I was looking for a flat for quite sometime and it had been very difficult to find a good property during the pandemic. However, Ben Oreilly from Frank & Harris was very helpful and introduced me to the property I am currently living in. They were very helpful with everything i asked for and always replied to me e-mails quickly. Definitely recommend going through Frank & Harris especially for students looking for their next home.PositiveResponsiveness, Quality, Professionalism

Ahmed · 26 October 2020

Agent replied · 25 October 2024

Dear Ahmed, I was delighted to read the comments in relation to our Bloomsbury & Kings Cross office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team

4/5

Trustpilot

Great experience with the team from…

Great experience with the team from start to finish, only negative was that it was valued higher than the market reflected and having to reduce the price

Vita · 28 January 2025

Agent replied · 24 August 2025

Dear Vita, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Sarah

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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