Trusted Agent profile · Camden
★★★★★
428 reviews across 2 platforms
120 Parkway, London, NW1 7AN, Camden, NW1 7AN
Foxtons's office in Camden, at 120 Parkway, is rated 3.8 out of 5 across 428 reviews on two platforms, including 253 Google reviews rated 4.3.
Every review we hold for the Camden office, from every platform, shown as written. First names only.
5/5
GoogleI have been renting out my flat through Foxtons Camden for some years, and Kirsty has always been very professional and helpful, and the tenants have always been excellent. Jamal has been dealing with it this time and has been brilliant, replying immediately to any query and ensuring the whole process goes as smoothly as possible. I would certainly recommend them!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleI'm a landlord, and I'd stongly recommend Jamal and Foxtons. Jamal found excellent tenants for my flat, then helped me with some pragmatic advice and sevices to satify their requests. Since then Jamal has provided me additional help when needed, and he's exceeded my expectations. Many thanks Jamal and Foxtons for all your support.PositiveProfessionalism
5/5
GoogleExceptional customer service from Jamal Hussain and his team at Camden branch. Extremely professional, excellent communication skills delivering the best results every single time,
5/5
GoogleJamal is brilliant when it comes to understanding customer needs and delivering. He knows what he is doing and made the process smooth. Thanks a lot, Jamal you are an asset to Foxton. I have strongly recommended him to my company.
5/5
TrustpilotFirst Time Buyer
As a first time buyer, I had no experience of what the process would entail (and indeed how long it would take due to external reasons/delays.)
5/5
GoogleJamal was such an amazing help throughout the entire process! He clearly talked us through the next steps and quickly dispelled any of our concerns or worries. He was also available whenever we had a question to ask and was extremely patient with us throughout the process. He found us the perfect home!
5/5
GoogleI would like to thank Jamal Hussain for his help and the brilliant services he provided. I am really pleased that i found a very good flat in a nice area. The services were all quick and accurate. Jamal was really helpful in explaining all the terms and conditions of the tenancy as well as with other questions we had during the process. I had the best experience with Foxtons.
1/5
GoogleBank holiday Easter Monday time 22:15 01/04/2024 I was coming down on my Motorcycle from Albany street down to parkway , while riding at the cross junction passing Regent’s Park Road suddenly a foxton estate agent NW1 Mini Cooper zoomed across me taking right turn to R PK RD without indicating nearly hitting my front wheel by 7 inches I beebed but the driver speed off very fast like a lunatic without any dual care I had to catch up with him but he told me not to tell his boss and was shaken . Please kindly have a word with your drivers not to drive dangerously on the road . He was Asian look a like with beard and age was around 25/27 VRN LP72YTX Green colour . Very bad driver 👎🏼👎🏼👎🏼
1/5
TrustpilotBlatant liars - the most unprofessional service
We were repeatedly given information by the letting agent that turned out to be untrue or later changed. Basic steps that should have been handled professionally were completely overlooked, causing us significant stress and financial loss.
5/5
GoogleJamal was a professional guy, and you can tell that he is experienced in this field when dealing with him. He was very cooperative and responsive, answering every question that I ask. I had a smooth experience getting a house to rent with his help. Definitely recommend dealing with him if you want to find any properties.PositiveResponsiveness, Professionalism
5/5
GoogleYann made our experience searching for a property to be a real pleasure. He was consistently on the ball and ready to help us find a property. I loved his proactive approach and his efficient manner taking us from property to property to view. He worked hard to understand what we required and to try and find something that met our requirements. Many thanks, Yann!
1/5
TrustpilotWe moved out of the apartment over…
We moved out of the apartment over three months ago and left it in perfect condition. The rental agreement stated that our deposit should have been returned within 10 days, yet we are still waiting. Despite repeated follow-ups, nothing has been resolved.
4/5
GoogleFortnum & mason, gin & tonic, bangers & mash. At Foxtons Camden we got Oliver and Visar, and what a stroke of luck that was. Their combined availability and expertise ensured all calls were answered and all requests met. With major effort on all sides, we managed to get rapid completion (even with Camden Council's efficiency challenges) in six weeks. The Foxtons guys were particularly strong in having a good overview of the local market along with detail on some of the dynamics and issues. I appreciated two things in particular. The first is they have access to a host of wraparound services: mortgage brokers, insurance advisers, lawyers and so on. This moved things along and was helpful in not having to sift through websites and professional pitches. The second is they coached the sale and kept it on track. Communication was excellent, professionalism was high, and the determination to get this over the line was evident. You need this when buying a property. It truly is one of the most stressful life events but the solidarity from the Foxtons team, always grounded in reality and pragmatism, was very welcome. I recommend them wholeheartedly. There's hardly any of that slightly fast and shiny image estate agents are renowned for, and they've got the highest concentration of Hermes ties in NW1. If you're buying or selling then it's good to have Foxtons Camden on your team.
Thank you for taking the time to share your experience with us Simon. We are so pleased to know that Oliver and Visar provided such an exceptional service in the process of purchasing your new property. We wish you the best in your new home, and hope to work with you again in the future!
1/5
TrustpilotVery disappointing experience
Very disappointing experience with Foxtons due to the handling of our tenancy application.
5/5
GoogleI am Japanese. Jamal is a very kind and reliable man! I am really glad I asked him. Thank you very much Jamal! and look forward to continuing support from now on! Many thanks :)
5/5
GoogleJamal was informative and responsive throughout and managed to find tenants off-market pre-listing at an excellent price. Foxtons has higher fees but they also seem to attain higher rental prices that cancel out the fee.
1/5
TrustpilotIf I could give them zero stars I…
If I could give them zero stars I would. STAY AWAY from foxtons at all costs. Total scammers.
2/5
TrustpilotWe keep receiving unsolicited post…
We keep receiving unsolicited post despite the request for it to be stopped.
4/5
TrustpilotPhilip from Foxtons
Philip from Foxtons has been very helpful and consistent with helping find a suitable property for me Thank you
5/5
GoogleI do appreciate team service Ruman Very friendly kindly good service Tenant service, after-sales care, in my case I don't understand English, but he try to help me, explaining the procedures for renting a flat, making me feel safe and have good service with foxtons team Ruman. thank you very much.
5/5
GoogleI’ve worked with Alessandro, Dimithra and Jamal to rent my flat and they have found a perfect solution both for myself and the tenants. They have been responsive, but also attentive and quick. A brilliant set of combinations, which worked for anyone’s benefit!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleDuncan has been absolutely superb - couldn't recommend him more highly! Very responsive, accommodating, respectful and super helpful!
1/5
TrustpilotMore than £600 "stolen" in unjustified deposit deductions.
DO NOT RENT through Foxtons. More than £600 "stolen" in unjustified deposit deductions. Really shady practices.
5/5
TrustpilotI had a very positive experience with…
I had a very positive experience with Foxtons. The service was professional and efficient throughout the process.
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