Trusted Agent profile · Camden

Chancellors Hampstead reviews in Camden

4.6

★★★★★ Excellent

339 reviews across 2 platforms

55 Heath Street, Hampstead, London, NW3 6UG, Camden, NW3 6UG

Chancellors's office in Camden, at 55 Heath Street, is rated 4.6 out of 5 across 339 reviews on two platforms, including 148 Google reviews rated 4.7.

Google logo

4.7 / 5

148

Reviews on Google

This office

Trustpilot logo

191

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Camden office, from every platform, shown as written. First names only.

5/5

Google

Tyrone Anthony was a fantastic agent to work with as a prospective tenant. He was highly responsive over WhatsApp (even at odd hours), provided impartial advice and went above and beyond to provide great service including driving me around the neighbourhood to help familiarise me. Highly recommend!

Paarth · 24 October 2022

Agent replied · 23 October 2024

Thank you Paarth for this wonderful review. We are so pleased that you had such a positive experience with us, and we will share this fantastic feedback with the relevant teams.

5/5

Trustpilot

Chelsey Mitchell and Georgie Jenner…

Chelsey Mitchell and Georgie Jenner processed and followed up on all inquiries and requests promptly.

Ms · 19 March 2026

Agent replied · 21 March 2026

We appreciate you taking the time to share your feedback. We're happy to hear that your inquiries and requests were handled promptly and efficiently.

5/5

Trustpilot

Very impressed

We met Charlotte for the first time yesterday and we were extremely impressed with her professionalism, knowledgeable and friendly approach.

John · 25 September 2026

2/5

Trustpilot

We have previously had good experiences…

We have previously had good experiences with Chancellors but unfortunately since we moved in at the start of July there have been constant issues.

Miss · 28 August 2026

5/5

Google

Louis was very helpful and continued to check in. He kept me updated as soon as any new properties became available.

Ella · 17 June 2024

Agent replied · 23 October 2024

Thank you Ella for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

1/5

Google

AVOID AVOID AVOID Please if you can avoid this agency at all cost! I’ve been dealing with a matter on my rental property for the last 8 months and its been hell. All they do is send out the same contractors every few weeks or so to “quote” but no works gets done they’re so good at wasting your time and your mental health. Also the fact that I’m having to keep chasing them for an update since they’re all so incompetent.

Aj · 24 October 2023

Agent replied · 23 October 2024

Hi Aj, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

4/5

Trustpilot

My senior representative Karen Taylor…

My senior representative Karen Taylor was an absolute professional. Her persistence got my sale over the line.

Paul · 23 September 2025

5/5

Google

Louis is a lovely guy and was very helpful and professional in achieving a residential property, letting swiftly . Thank you for your advice.!

Daryl · 27 March 2024

Agent replied · 23 October 2024

Thank you Daryl for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

1/5

Trustpilot

Really poor rental service

Really poor. Very difficult to deal with. We had to wait for their commercial team to confirm receipt of funds. Really poor.

Jonathan · 25 August 2026

5/5

Trustpilot

Jamie Woodman

Good customer service

Mohammed · 21 May 2026

Agent replied · 28 May 2026

We're so pleased to hear that our team had good customer service! We appreciate your positive feedback!

1/5

Trustpilot

The agency staff were extremely rude…

The agency staff were extremely rude and unprofessional. I wouldn’t recommend this company to anyone.

Sophie · 27 September 2026

5/5

Google

I recently had my flat rented out by Chancellor's, Hampstead branch. Jack was very quick to respond from the start, to keep me informed of updates or any arising issues. He has always maintained a very polite, friendly and professional manner, so I would highly recommend this team.PositiveResponsiveness

Mike · 24 October 2021

Agent replied · 23 October 2024

Thank you Mike for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

It was a pleasure dealing with David…

It was a pleasure dealing with David Airs who gave me regular updates on the progress of the sale of my property.

Cheryl · 26 November 2025

Agent replied · 26 November 2025

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

John O’Reilly from Chancellors, Hampstead was very responsive and dealt with any roadblocks quickly and tenaciously during the tenancy application process. He was a big help from the initial viewing all the way through to the eventual move inPositiveResponsiveness

Phil · 24 October 2022

Agent replied · 23 October 2024

Thank you for leaving us this great review Phil, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

4/5

Trustpilot

Good presentation

Jessica presented the house we viewed well, she was informative and engaging which made our visit very worthwhile.

Nick · 26 August 2026

5/5

Trustpilot

Great service provided by Olivia Hesson…

Great service provided by Olivia Hesson - thanks v much indeed for your help & support

Ian · 3 September 2026

5/5

Trustpilot

Working with Katie has made our renting…

Working with Katie has made our renting experience far easier

Lucy · 6 October 2026

5/5

Trustpilot

Jason Byrne

Jason Byrne from Oxfordshire property management was very helpful when our outside bin was damaged. He got a new one on order and confirmed for us straight away and made sure we didn't have to chase. Thanks, Jason.

Matthew · 20 March 2026

5/5

Trustpilot

Impressed with this branch of Chancellors. Highly recommend.

Impressed with this branch of Chancellors.

Mr · 19 March 2026

Agent replied · 21 March 2026

We appreciate you sharing your experience with us. We're happy to hear that you found our team helpful and that you were kept informed throughout the sales process. It was a pleasure to work with you!

5/5

Google

Good job! Helped us to find our new apartment. Special thanks to Louis Reid.

Mykhailo · 13 May 2024

Agent replied · 23 October 2024

Thank you Mykhailo for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

We received excellent service from Louis Reid at Chancellors. Louis facilitated our move to rental accommodation at short notice just after the New Year. He was responsive, professional and genuinely cared about getting us into our new home …

Philip · 16 April 2025

Agent replied · 13 May 2025

Thank you so much for your kind words, Philip! We're thrilled to hear that Louis provided you with excellent service and went above and beyond to assist you during your move. Your appreciation means a lot to us, and we will be sure to pass … More

5/5

Trustpilot

I had a great experience with Hannah…

I had a great experience with Hannah Rae, she was very professional and patient

Bolanle · 24 August 2026

5/5

Trustpilot

Great Service From Start to Finish

Our experience was great. The team was professional, responsive, and very helpful throughout the entire process. They stayed true to their commitments, and we always felt supported. Their clear communication and reliable follow-through made the whole experience smooth and stress-free. We are genuinely happy with the service provided.

Mr · 26 November 2025

4/5

Trustpilot

Quick response

Quick response, polite stuff, but a lot of paperwork to prove your eligibility to rent.

Oleg · 25 November 2025

Agent replied · 26 November 2025

Thank you for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Chancellors's Google reviews

Questions about Chancellors Hampstead

How many reviews does Chancellors Hampstead have?

Chancellors's Camden office has 339 reviews across two platforms: 148 on Google, 191 on Trustpilot (across the whole business).

What is Chancellors Hampstead's rating?

Chancellors Hampstead is rated 4.6 out of 5 across all 339 reviews, and 4.7 out of 5 on Google from 148 reviews.

Where is Chancellors's Camden office?

Chancellors Hampstead, 55 Heath Street, Hampstead, London, NW3 6UG, Camden, NW3 6UG.

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