Trusted Agent profile Β· Camden

Chancellors Hampstead reviews in Camden

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

339 reviews across 2 platforms

55 Heath Street, Hampstead, London, NW3 6UG, Camden, NW3 6UG

Chancellors's office in Camden, at 55 Heath Street, is rated 4.6 out of 5 across 339 reviews on two platforms, including 148 Google reviews rated 4.7.

Google logo

4.7 / 5

148

Reviews on Google

This office

Trustpilot logo

191

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Camden office, from every platform, shown as written. First names only.

4/5

Google

This is a review for Luana Galoni, she is a great professional, knowledgeable and extremely caring. She asks the right questions to find out what you really want, and does her best to provide you with the right choice. You can see how passionate she is about her job, and that makes a huge difference. We would recommend her services to anybody. Thanks Luana for a great job.

M Β· 26 October 2014

5/5

Google

Tyrone was the perfect professional: very attentive to our demands, very polite and made himself available. I would definitely recommend his work.PositiveResponsiveness, Professionalism

Luiza Β· 24 October 2021

Agent replied Β· 23 October 2024

Thank you Luiza for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Fantastic agency, Yoni and Tyrone really delivered and went above and beyond to help my family and I find our place in Hampstead. Everything was sorted in a very short matter of time. Thanks again!

Matthieu Β· 24 October 2023

5/5

Google

We moved in to Belsize Park recently and Tyrone was very helpful during the process. We’re very happy with the whole experience

Richard Β· 24 October 2021

Agent replied Β· 23 October 2024

Thank you Richard for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Sagarika provided friendly and professional support and responded to queries very promptly.

Paul Β· 16 April 2026

5/5

Google

I moved in recently into a flat in Hampstead let through Chancellors. I found them thorough and competent, in particular their Lettings negotiator Tyrone Antony who was remarkably efficient throughout the process and often went out of his way to help us. For this, we are grateful to him and have every intention of making Chancellors our exclusive property agent in London, henceforth. Overall, a smooth experience.PositiveResponsiveness, Quality, Professionalism

Udayan Β· 24 October 2021

Agent replied Β· 23 October 2024

Thank you Udayan for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

1/5

Trustpilot

I would strongly caution landlords

I would strongly caution landlords, tenants, and prospective clients before engaging Chancellors for property management.

Bryn Β· 18 March 2026

5/5

Google

Emily was a top class agent and very grateful that she was handling my quick move to London! She provided clear and consistent communication at all stages despite it being over the festive period. Emily was super efficient, friendly and reliable. She is definitely the best estate agent I have dealt with and l have dealt with a few! Many Thanks πŸ˜€

Sun Β· 25 October 2018

1/5

Trustpilot

I cannot recommend this branch

I cannot recommend this branch, and caution anyone considering their services to proceed carefully.

Neelam Β· 20 March 2026

5/5

Google

I walked in off the street one day after a hectic and disappointing morning of searching estate agents in the area. Straight away the team at Anscombes Hamstead made me feel like a human being again. I met Nayla who was friendly, helpful and professional. Nayla went above and beyond her role in securing us the right property. Thanks Nayla and well done Anscombes!!!

Benjamin Β· 26 October 2015

5/5

Google

Thanks Jack Vacher for getting tenants for our flat quickly and keeping us in the loop throughout the process.

Jenny Β· 24 October 2021

Agent replied Β· 23 October 2024

Thank you for leaving us this great review Jenny, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

In a climate where estate agents are notorious for being unhelpful and pushy, Steven Gilbery was an absolute gem. Found me a lovely property in exactly the location I wanted and honorably helped negotiate for both the landlady and myself. I would highly recommend his services and if pressed to find another place to live, would go right back to him.

Alexandra Β· 25 October 2017

4/5

Trustpilot

Good service

I have not had any problems with this company, our property manager Ifeoluwa gets things sorted quickly and always requests feed back on the jobs performed.so all in all a happy client.

Olga Β· 23 September 2025

5/5

Trustpilot

DANIELLE FROM CHANCELLORS WAS…BRILLIANT

DANIELLE FROM CHANCELLORS WAS DELIGHTFULLY PLEASANT, KNOWLEDGEABLE AND A WARM PROFESSIONALLY.

Rajiv Β· 20 March 2026

5/5

Google

We have had a great experience with Tyrone and Billy from Hampstead division . Tyrone helped us to secure absolutely amazing property in Hampstead area for a very good price . He was very helpful through the whole process and he always replied promptly to any queries and emails . He was also very kind and polite . Many thanks !PositiveResponsiveness, Quality, Professionalism, Value

Barb Β· 24 October 2021

Agent replied Β· 23 October 2024

Thank you for leaving us this great review Barb, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Trustpilot

Efficient and helpful service from…

Efficient and helpful service from Chelsey Mitchell last week. Chelsey picked up a query in her colleagues absence and dealt with it the same day. Thanks again, Chelsey

Ms Β· 23 September 2025

5/5

Trustpilot

Very helpful and will communicate…

Very helpful and will communicate promptly.

Deborah Β· 20 March 2026

4/5

Google

I have limited experience with estate agents but I can say I felt looked after, kept in the loop. The estate agents shared viewers thoughts and sent me online updates on how my property is doing. Recommend for my area

Fabi Β· 24 October 2023

Agent replied Β· 23 October 2024

Hi Fabi, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Thanks so much for your help in securing my flat Louis! Friendly and helpful throughout - much appreciated!

Amanda-Jane Β· 14 November 2024

Agent replied Β· 10 November 2024

Thank you Amanda-Jane for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Emily Kaydar of Chancellors Hampstead lettings department provided a fab service from keeping me informed of introductions to finding suitable prospective tenants. We agreed heads of terms swiftly and effectively and she was professional, helpful and efficient . Thank Emily and Simon and the rest of the team πŸ‘ŒπŸ‘ŒπŸ˜πŸ˜ …

Elham Β· 25 October 2018

5/5

Google

I worked closely with George in securing my ideal property. He was extremely professional and knowledgeable.

Cheyney Β· 14 November 2024

Agent replied Β· 23 November 2024

Thank you for leaving us this great review Cheyney, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

4/5

Google

Emily was very helpful throughout the process. There was a tight turnaround between viewing the flat and moving in and this was managed very well on the whole, and a number of follow-up queries I had were also dealt with pretty speedily. Would definitely go through the Anscombe Hampstead office again.

Des Β· 25 October 2017

1/5

Google

Agent didn't bother to show up for appointment and made zero effort to contact me prior to cancel. Just allowed me to go out my way, stand outside in dark/cold and waste my time. The agents apology was completely insincere and still hasn't bothered to make any attempt to reschedule and let me see the property.

Eric Β· 24 October 2021

Agent replied Β· 23 October 2024

Thank you for bringing this to our attention Eric, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk? Thank you.

5/5

Trustpilot

Great service

Great service from James - very helpful and easy to contact to discuss any issues

Mr Β· 26 November 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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