Trusted Agent profile · Camden

Chancellors Hampstead reviews in Camden

4.6

★★★★★ Excellent

339 reviews across 2 platforms

55 Heath Street, Hampstead, London, NW3 6UG, Camden, NW3 6UG

Chancellors's office in Camden, at 55 Heath Street, is rated 4.6 out of 5 across 339 reviews on two platforms, including 148 Google reviews rated 4.7.

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4.7 / 5

148

Reviews on Google

This office

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191

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Camden office, from every platform, shown as written. First names only.

5/5

Google

Nayla is a great agent - very personable and quick to respond and show me flats that suited my personality and needs. The properties and experience were much more tailored to my needs than the usual big chain experience and the service was equally far better. Definitely recommend Nayla, thank you!

Hannah · 25 October 2016

5/5

Google

Steven Gilbery, Senior Lettings Negotiator, was extremely professional and reactive throughout the process of securing our flat. We had a number of questions and Steven was always very helpful and quick to relay us back the information. I would highly recommend him to anyone searching for a new property!

Lauren · 25 October 2017

5/5

Google

I would like to thank Nayla and the rest of the team in the Hampstead branch for all the help. Nayla was particularly sympathetic to our requirements and always ready to go the extra step - this is not always the case as we found out during the process.

Faisal · 26 October 2015

5/5

Google

Our agent, Louis Reid, was especially solicitous in helping us get the contract done, and move in moved up. Highly recommend.

Zurik · 17 June 2024

Agent replied · 23 October 2024

Thank you Zurik for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Oliver was extremely helpful and went above and beyond to make sure our experience was as smooth as possible. He even filled in the gaps where solicitors were lacking, going far behind his mandate. We highly recommend working with Oliver Lewis. - Amanda & David

Amanda · 25 October 2017

5/5

Trustpilot

Great communication and help finding a…

Great communication and help finding a place

Sandip · 26 November 2025

5/5

Trustpilot

No complaints :))

No complaints everything done professionally, thankyou

Sam · 26 November 2025

1/5

Google

Had an appointment with Rachel to view a flat. She turned up 20 min late. Didn't have my contact details. Came with the wrong keys. Her manager didn't answered the phone.....and no other colleagues were there to support.

Irene · 24 October 2022

Agent replied · 23 October 2024

Hi Irene, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

5/5

Google

Many thanks to Steve and Simon at A&R Hampstead - firstly for tenacity in watching for a property that would fit my needs, secondly for spotting this particular property early, and thirdly for dealing with the detail of a rushed transition.

Richard · 25 October 2016

5/5

Google

I had a wonderful experience working with Nayla Kana when I let out my flat.. Nayla is very professional and a very good listener and she has a very charming and warm attitude to her clients. I recommend her very highly.

Gabriella · 25 October 2016

5/5

Google

Andy was being extremely helpful and nice. He helped me to secure the property quickly and offers clear advise how to manage it step by step. He is very professional and always gives quick response. Absolutely a charming person.

Mingjie · 25 October 2018

5/5

Google

I recently purchase a flat from Rachel and Justin at the Hampstead office. They were a delight to deal with. They were so helpful and great during the whole process and I would highly recommend to everyone

Harold · 24 October 2022

Agent replied · 23 October 2024

Hi Harold, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Excellent service throughout sale process. Feedback received for every viewing, which is invaluable to sellers who are abroad. We worked with several agents in Hampstead and Anscombe Ringland's service stood out. Joel and Robert were a pleasure to work with.

Leanne · 25 October 2016

5/5

Google

Great customer experience, helpful, quite fast, and very pleasant and polite. Though ended up renting another flat, the communication and process felt quite smooth.

A · 24 October 2023

Agent replied · 23 October 2024

Hi, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Tyrone Anthony was great from start to finish at helping us find and move into our new homePositiveProfessionalism

Siobhan · 24 October 2022

5/5

Google

Steven Gilbery is a really helpful agent. he helped us to sort out our deal quickly and efficiently within a week. He kept us updated promptly during the whole process. Overall a pleasant service.

Guotong · 25 October 2017

5/5

Google

Steven Gilbery is a really great agent. He was really reliable and helpful. He was always available for us when we asked him to visit several times our beautiful new flat. Thank you !

Alix · 25 October 2017

5/5

Google

Athena was very helpful and informative about the properties I was interested in. She was organised and efficient. I would recommend her to others and work with her again in the future.

Saima · 10 January 2018

5/5

Google

One of the best property agent I have met: Steven Gilbery. He helped me a lot landing on a beautiful flat in Hampstead, one of the most competitive area to secure a nice flat in London. He dealt with everything in a very professional way, from introducing available flats, showing around them, to persuading the landlord to get the best deal for the tenant: luckily me, in this case. He didn't forget to help with post-agreement things such as broadband and insurance. I am very glad that he helped my family a lot in our settling in London. Many thanks again to Steven.

Dohyoung · 25 October 2017

5/5

Google

I recently put my West Hampstead flat up for rental with several agents but it was Steven Gilbery who clearly understood the market values and going rates far beyond any agent that had many years experience.He not only secured me the top rental price but also for the longest period with excellent tenants He was amazing ,and secured the deal with enthusiasm and exuberance and was a pleasure to deal with We have many properties in the area and Steven Gilbery will from now on have sole agency to find me tenants Lynda Leonard

Lynda · 25 October 2016

5/5

Google

Anscombe in Hampstead have been a pleasure to deal with and deliver an excellent service! Robert Woolf was extremely knowledgeable and really went above and beyond to help us out. Highly recommended!

Regentsmead · 25 October 2016

5/5

Google

I found all the branch members under the guidance of Simon, very pleasant and helpful. and they found us tenants in very quick time! so many and sincere thanks from Anna and myself! Daniel looked after our particular letting and he was quite exeptional at his job. he was meticulous in his attention to detail, and went out of his way to help this rather aged and not very computer literate pair of landlords! He is a very pleasant, caring and clever young man, and we are very grateful to him. Anna and Christopher

Christopher · 25 October 2016

5/5

Google

I had a great experience with Anscombes & Rhineland; particularly Joshua Miller has been very helpful and enthusiastic during the process of finding and visiting properties to let. I fully recommend him.

Mariano · 26 October 2015

5/5

Google

I have recently been searching for a flat with Anscombe who I have found to be very fluid and professional in their pursuit in finding what I am looking for. Their staff conduct, especially that of Shirin Uma, has been refreshing. She has been in constant contact and showed me the type of flats that I initially sought to find. Her up to date correspondence, professionalism and overall rapport is rare to come across and a breathe of fresh air. I have complete confidence in her abilities and I'm more than happy to recommend to anyone looking to buy in nw3.

Perry · 26 October 2012

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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