Trusted Agent profile · Camden
★★★★★
686 reviews across 3 platforms
51-53 Heath Street, London, NW3 6UG, Camden, NW3 6UG
Benham and Reeves's office in Camden, at 51-53 Heath Street, is rated 4.6 out of 5 across 686 reviews on three platforms, including 246 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Benham and Reeves Hampstead hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Camden.
Every review we hold for the Camden office, from every platform, shown as written. First names only.
5/5
TrustpilotFast and communicative in a scenario…
Fast and communicative in a scenario with lots of moving parts!
Hi Ro, its great to hear you've had a good service experience with Benham and Reeves. We are well used to working fast pace with lots of moving parts and are glad you've benefited from our expertise! Thanks for your custom. - Ruth, B&R
5/5
TrustpilotThank you Denisa for your excellent service!
We would like to thank Denisa for her high efficient service for the maintenance of the flat. We moved in since 2019, whenever needed, we always can get professional help in time. She and her team is the good reason to keep us renewing our lease year by year. We really appreciate it.Thank you Denisa!
Thank you very much for your very kind words about Denisa and our property management service. We are thrilled to hear you value the service, this is wonderful to hear.- Emily, B&R
5/5
TrustpilotMawaddah
I would like to thank Di who has been looking after us for the last few years as a tenant, i am always able to rely on him on every thing such understanding honest and straightforward and of course i cant forget to thank Jade as well many respect to both of you.
Thank you Mawaddah, its very kind of you to take the time to appreciate Di and Jade at our Hyde Park lettings branch. They are thrilled to see your lovely comment and five star rating.- Emily, B&R
5/5
TrustpilotI have been renting my flat for last 4…
I have been renting my flat for last 4 years from this agency. I am very satisfied with their services and I recommend them.
Hi Ghazal, we are really pleased to hear you've been renting a property with us for 4 years and are happy with the services provided - this is really great to hear. Thanks very much for your continued custom with Benham & Reeves. - Emily, B&R
5/5
GoogleYoshi Tsuji is professional and respond quickly to all of my questions
Hi Johnson, we are very glad to hear that you have benefitted from Yoshi's lettings expertise. Thank you for your custom with Benham and Reeves Japan Desk. - Ruth, B&R
1/5
TrustpilotShocking Practice
We had videos of a property and an offer accepted, put down the holding deposit as per requirements. Only to be told, the price had changed (by around 200pcm) and we didn’t have the flat.Incredibly poor service, should not have taken a deposit if this was the case. Then it took them over a week to return the greater than £400 deposit. Cowboy-esc structure to the company in this regard. Would avoid if you can.
Hi ML, we're very sorry for any inconvenience caused to you. The landlord decided not to proceed with the tenancy and it seems we fell short in getting your deposit returned as quickly as we would usually do. We will be looking into this in case of any learning on our part. - David M, B&R
5/5
TrustpilotAbbie White was a pleasure to work with!
Abbie White was a pleasure to work with! She made my entire experience from viewing the flat, to negotiating the offer, to completing the reference process and signing the agreement very straightforward and clear. I would highly recommend working with Abbie to other prospective tenants.
Hi David, thanks very much for your kind words and five star rating shared here for our Hampstead lettings team member, Abbie. We're all thrilled to hear you've had such a great experience renting with us and we hope you enjoy your new home.- Emily, B&R
5/5
GoogleThanks to Benham and Reeves for providing me professional service and I had a very pleasant experience dealing with the agents. Also, I would particularly appreciate the services of letting agent Mr. Billy Ellis Ahmed and Veronica who assisted me with the tenancy.
Hi James, thanks very much for your lovely feedback which the lettings team are pleased to see here. We are glad you've had the support you expected and you found the team professional. Thanks for your custom. - Ruth, B&R
5/5
GoogleI worked with Abbie White from (Benham and Reeves) and she was incredibly supportive, going the extra mile to ensure I had a positive flat virtual viewing experience. She was quick to respond to all my questions and was kind and overall admirable throughout the process. She has made my abroad relocation so pleasant.
Hi Sarah, thank you very much for your lovely review of the service you've had from us here in Hampstead. We are very pleased to hear our virtual tours and the service Abbie has provided has been so helpful in your relocation. It is great to hear this! - Emily, B&R
5/5
TrustpilotBest service
I am renting with Benham & Reeves for more than 3 years, I am happy with their services. They are taking every task very carefully. Especially big thanks to Shaun and Edelyn from the company for my smooth renewals.
5/5
GoogleExceptional service, Lisa- Jane has been my personal agent since the beginning, who helped me get the apartment, aswell as helped me prolong it for quite a good time on good terms considering the contract :)
Hi Elia, many thanks for sharing a five star rating here. Lisa-Jane is really pleased to see this and glad to know we met your service expectations. - Emily, B&R
5/5
TrustpilotIveta Visnyeiova provided good service…
Iveta Visnyeiova provided good service to help me extend the contract. 5 Star.
Hi Fei Wang, thank you for telling us you've had a great five star service from Iveta at our Hammersmith lettings branch, we are glad your expectations are being met with Benham and Reeves. Thanks for your custom. - Ruth, B&R
5/5
TrustpilotPraise for Abbas Efir
This is my personal rating related to ongoing support by Abbas Efir at Benham & Reeves: 5 out of 5! Abbas is always helpful, efficient, responsive. My experience with Abbas throughout the years as a Benham & Reeves client has only been positive and constructive. Much appreciated!
Thank you Olga for recognising Abbas's management of your property, we are very pleased to see your kind comments and five star rating here. Thank you for your continued custom.- Emily, B&R
5/5
TrustpilotA really fabulous renting experience!
This is the second time that I have rented my flat through Benham and Reeves. They are really excellent. Yvette even came and helped me move furniture into my car (way beyond the call of duty!) and organised painting etc, and I now have great tenants for the next two years. I can not recommend them highly enough. Alice Lewes owner of flat in Queens Wharf
Hi Alice, thanks very much for sharing a five star rating and for your lovely comments about being a contented landlord with Benham and Reeves. We're thrilled to have your trust and to be looking after the rental and appreciate your continued custom.- Emily, B&R
5/5
TrustpilotExcellent Service
Many thanks to Rahim Velji and the team at Benham and Reeves for successfully letting my flat again. I have used Benham and Reeves for many years and have always received a very efficient and attentive service.
Hi David, thank you very much for leaving a five star rating here which Rahim and the lettings team are very glad to see. We also glad to hear that as a landlord with us for many years, you are still receiving high levels of service from us. We appreciate your custom.- Emily, B&R
5/5
GoogleBenham & Reeves is a company that upholds a high level of professionalism, responsiveness, and genuine care for clients’ needs. I am truly grateful for the experience of communicating with them, especially with Di, Ayumi, Sylvie, and AnaMaria, and for the fantastic service they provided. Their responsiveness, consideration, and dedication truly made a difference in my house-renting experience. I highly recommend Benham & Reeves to anyone looking for a reliable and considerate real estate agency. I am confident that they will exceed your expectations as well!!!
Wow Chloe, thank you for this wonderfully glowing feedback about our lettings and property management teams and for sharing a five star rating here. We're thrilled to hear you've found us so responsive and dedicated, these are attributes we do strive for. Thanks for your custom. - Ruth, B&R
5/5
TrustpilotEdelyn Reynolds was a pleasure to work…
Edelyn Reynolds was a pleasure to work with! She made the entire process very clear and straightforward, was extremely responsive, and came back to me on my queries in amazing time. I would highly recommend working with Edelyn and Benham & Reeves!
Hi David, thanks very much for your very kind words which encouraged Edelyn greatly. Its good to hear you've had such a good service experience and we are worthy of your five star rating. Thanks!- Emily, B&R
5/5
TrustpilotThe process was handled professionally…
The process was handled professionally from start to finish and the tenant was obtained quickly. I would particularly like to thank Raj the manager of the Beaufort Park office.
5/5
GoogleGreat experience renting a property form Benham & Reeves! Both Dele and Edelyn made the process really smooth and hassle free. Thank you!
Hi Ioana, we're very happy to have been of assistance to you, thank you for sharing a five star rating here and we hope you continue to enjoy your home. - Ruth, B&R
5/5
GoogleI am very happy with the service they've provided first for renting and renewing my rental agreement. Thank you Dele and Edelyn.
Hi Ege, it's great to hear you've had a good service experience while renewing your rental lease with our Hampstead lettings team. We appreciate you sharing a five star rating and your continued custom. - Ruth, B&R
5/5
TrustpilotGreat rent
Di and Joanna were very helpful to us during our rental and provided great assistance during the process.
Hi Mu, thanks very much for sharing a five star rating here which Di and Joanna are thrilled to see, we are glad you've found the lettings and property management service and the process very helpful. Thanks for your custom, it's appreciated.- Ruth, B&R
5/5
GoogleExcellent Services, prompt responses for any queries, understand the customer expectations and most importantly, able to achieve the goal. Special thanks to Wesley Ramsay who has been very helpful.
Hi Daniel, it's great to hear you've had such a good service experience with us. Wesley and the lettings team are really pleased to see your five star rating and kind comments, thank you for your custom. - Ruth, B&R
5/5
GoogleI have been a landlord utilizing the services of Benhams and Reeves for some time now, and I must say, Dele has consistently exceeded my expectations. His dedication and professionalism shine through in every interaction. Dele has not only found me wonderful tenants but continues to do an outstanding job in managing my property. His attention to detail and proactive approach have alleviated any concerns I've had as a landlord. I confidently recommend both the company and Dele to my peers without hesitation. Thank you, Dele, for your exceptional service and commitment to excellence.
Hi Jonathan, thanks very much for sharing a five star rating and for your kind feedback. We are very pleased to hear that as a landlord, you are being well looked after by Dele who is an experienced lettings manager. We are all encouraged to hear that we are surpassing your service expectations, thank you again for your custom. - Ruth, B&R
5/5
GoogleWe have a great experience with Benham & Reeves especially Yoshi Tsuji and the team. They are very responsive and quick actions. Very happy with the service!
Hi Jady, many thanks for sharing a five star rating here and for your kind comments about the service you've had from Yoshi and our Japan Desk team. We are pleased to hear you've benefited from their efficiency and expertise. Thanks for your custom. - Ruth, B&R
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Tell us what you need and we'll put you in touch. Benham and Reeves Hampstead hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Camden.
