Every review we hold for the Camden office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe were assisted by Di Gong and Zak…
We were assisted by Di Gong and Zak Taylor in letting of a flat. They were professional, efficient, easy to work with. Zak was very helpful with our documents and assisting in our signing. He was attentive and courteous. Di was absolutely exceptional - extremely knowledgeable and experienced, insightful, provided superb advice and suggestions, prompt in responding and very conscientious.
Heather · 24 March 2023
Agent replied · 22 October 2024
Thank you Heather, what absolutely fantastic feedback here for Di and Zak in our White City branch. We're so pleased you've benefited from their many years' of knowledge and experience working in London lettings. Great to hear this.- David M, B&R
★★★★★ 5/5
TrustpilotExcellent customer service
Excellent customer service! In early January I spotted an apartment for rent, it was exactly what I was looking for in terms of location, price, and everything else.
David · 30 April 2026
Agent replied · 28 May 2026
Hi David, thanks for sharing such kind feedback here for the service experience you've had renting a property with Rubel and Thuraya in our Kensington lettings team. We are thrilled to hear you've felt so well supported. Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
TrustpilotBuying property…
I was dealt by Mr Thomas Grossi.he was always very helpful and willing to assist and giviing up todate information without unnecessary delay.
Abida · 12 June 2026
Agent replied · 24 June 2026
Hi Abida, we are very pleased to hear you've benefited from Tom's property sales expertise and professionalism and are glad to hear you've had such a good service experience with Benham and Reeves, thank you for your custom.
- Ruth, B&R
★★★★★ 5/5
GoogleI had an excellent experience with Benhams, particularly thanks to Rahim and Anne who assisted with my new tenancy. Their friendly and efficient communication ensured I felt informed and supported throughout. Together, they provided top-notch service. Highly recommended!
Md · 26 July 2024
Agent replied · 24 October 2024
Hi Mr Khan, thanks very much for sharing a five star rating here which Rahim and Anne are very pleased to see. We are glad to hear you have found the service top-notch and friendly. This is really great feedback for the whole team, thank you.
- Ruth, B&R
★★★★★ 5/5
TrustpilotBuyer- great service
I bought a property that was marketed by B&R. Very happy with the service provided and the support throughout the purchase process. Many thanks especially to Roman Salehi!
Alexis · 30 April 2026
Agent replied · 28 May 2026
Hi Alexis, its great to hear such lovely feedback here for the service you've had from Roman in our London sales team. We are really glad to hear you've benefited from his expertise and that you've felt well supported throughout the property purchase process. Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
TrustpilotJust renewed my contact with Benham &…
Just renewed my contact with Benham & Reeves. Many thanks to Jeff and Maria for negotiating the new contract and handle on the document work. Very smooth renewal process.I would also like to thank Francesca in helping to fix the leak issue in the flat.
K · 27 February 2024
Agent replied · 22 October 2024
Hi Mr Wong, thanks very much for your kind feedback here, we appreciate it and are very pleased to hear you have had such a great lettings and management service experience with us again. - Ruth, B&R
★★★★★ 5/5
TrustpilotMr Di Gong at Benham & Reeves has been…
Mr Di Gong at Benham & Reeves has been extremely helpful and understanding. He is the hardest working person that I known in the entire UK, he replied to all my emails and text at astonishing speed and even works on Sunday . He is the best letting agent that I have come acrossed and will refer to all my friends( and anyone ) . I am so glad that my property is under his care, thank you !
Abingdon · 23 October 2024
Agent replied · 23 December 2024
Hi Abingdon, we are thrilled to hear you are having such a great experience as a landlord of Benham and Reeves. Di and the team really appreciate your kind acknowledgement of their professional care and we will be happy to look after anyone you recommend. Thanks again for your custom, and for sharing a five star rating here.- Emily, B&R
★★★★★ 5/5
TrustpilotQuick service and quick to respond and…
Quick service and quick to respond and quick to reolve a problem
Gerard · 13 August 2026
Agent replied · 24 September 2026
Thanks Gerard, we're glad we've been responsive and quick in our service back to you. Thanks for sharing a five star rating here, its appreciated.
- Ruth, B&R
★★★★★ 5/5
Google“I’ve had an excellent experience renting a property managed by BENHAM AND REEVES. From the start, they made the process smooth and stress-free. Kayleigh Weston been an amazing property manager,is incredibly professional, responsive, and always willing to help with any questions or concerns I’ve had.
Maintenance requests are handled quickly and efficiently. She ensures the property is well-maintained and regularly check in to make sure everything is going well. I also appreciate how clear and transparent she is about any updates related to the property.
Her communication is top-notch, and she treat tenants with respect and care. It’s clear she genuinely wants tenants to feel comfortable and satisfied in their homes. I’ve had nothing but positive interactions with her and I’m grateful for all she did for my family and I during our stay there. Thank you once again KAYLEIGH WESTON.
Mildred · 24 September 2024
Agent replied · 24 October 2024
Hi Mildred, we're very pleased to hear you are having such a great service experience renting a property with Benham and Reeves and that your property management is well supported by Kayleigh in our team here. Thanks for sharing a five star rating here with our community.
- Ruth, B&R
★★★★★ 5/5
GoogleFlat hunting and moving can be a whirlwind, but Sylvie Rahim and Anne at Benhams made it a breeze! Their professionalism and support throughout the tenancy process were exceptional. Huge thanks to both for making our transition smooth and stress-free.
Christy · 27 April 2024
Agent replied · 24 October 2024
Hi Christy, many thanks for sharing a five star review here and for your kind comments which has greatly encouraged Sylvie and Anne. They are a hard-working crew and its lovely to hear you have benefited from their collective expertise. Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
GoogleWe have had a wonderful experience working with Dele, Sylvie and Laura through the different stages of viewing, signing and handover of lease. They have each been prompt, professional and helpful.
Megha · 16 March 2026
Agent replied · 16 April 2026
Thank Megha, it's great to hear you've had such a positive service experience renting a property with our Hampstead letting agents. We are pleased to have been of service and appreciate your custom.
- Ruth, B&R
★★★★★ 5/5
TrustpilotThe Benham and Reeves team and Danish…
The Benham and Reeves team and Danish have been an excellent and professional group to work with. They are consistently prompt in responses and always make themselves available to respond to any concerns.
Javad · 26 February 2026
Agent replied · 21 March 2026
Hi Javad, thank you for your highly positive feedback for the service you've had from our Woolwich lettings team, we are glad to hear the service is consistent for you. Thanks for your continued custom.
- Ruth, B&R
★★★★★ 5/5
GoogleI had an exceptional experience working with Di from Benham&Reeves. From start to finish, they went above and beyond to ensure everything went smoothly. If you’re looking for someone reliable, dedicated, and genuinely helpful, this is the agent to work with.
Talli · 16 December 2025
Agent replied · 16 April 2026
Hi Talli, we are very pleased to hear you've had such a great lettings service experience. Di really appreciates your kind acknowledgement of his professional expertise. Thanks again for your custom, and for sharing a five star rating here.
- Emily, B&R
★★★★★ 5/5
TrustpilotMany thanks to Abbas Efir!
Abbas Efir is my property manager and he has been doing a great job, he’s always very responsive and super kindThanks for all your help Abbas you’re the best!
Giulia · 17 October 2024
Agent replied · 22 October 2024
Hi Giulia, thank you for sharing a five star rating here. We are thrilled to hear you are having such a great service experience from Abbas in our property management team. Thanks for your custom.- Ruth, B&R
★★★★★ 5/5
Trustpilotimmense gratitude
I cannot begin to express my gratitude to Rahim for his support, help, guidance, empathy and compassion in anabling us to find the best home. His support went above and beyond a transaction and he was there every step of the way, no question was a silly one and no request was a big deal, this enabled a calm, peaceful and successful process and move in and we can’t be grateful enough. He was most professional and extremely kind. Thank you so much.
Munira · 31 August 2024
Agent replied · 22 October 2024
Hi Munira, its great to hear you've had such a great lettings experience from Benham and Reeves and that Rahim went the extra mile. We're glad you've benefited from his expertise and professionalism. Thanks for your custom.- Ruth, B&R
★★★★★ 5/5
TrustpilotYoshi Tsuji and his team are great to…
Yoshi Tsuji and his team are great to work with. Always provide high quality support and introduce professional clients to us. It has been a pleasant experience working with Yoshi.
Yien · 26 September 2024
Agent replied · 22 October 2024
Thank you very much for sharing a five star rating here and for telling us about your service experience with Mr Tsuji, our Japan Desk Manager. We are very glad you have had such a good experience and found the lettings process to be professional. Thank you for your custom.- Ruth, B&R
★★★★★ 5/5
GoogleAlways a pleasure dealing with Benham & Reeves.
Always so helpful throughout the process.
Huge shout out to Kayleigh Weston for overseeing the process from start to finish.
Highly recommended.
Joel · 24 September 2024
Agent replied · 24 October 2024
Thank you Joel, we appreciate you taking the time to give a shout out for the property management team and Kayleigh. We're glad we are meeting your service expectations. Thanks for your custom.
- Emily, B&R
★★★★★ 5/5
TrustpilotGreat Letting Agents
Benham & Reeves are great at what they do, the staff are efficient and friendly who made the whole process of getting new tenants easy, a pleasure to deal with them - particularly Rahim Velji who was our letting agent
Toulous · 26 March 2024
Agent replied · 22 October 2024
Hi Toulous, we appreciate you sharing a five star rating and are very pleased to hear you've had a efficient and friendly service experience from Rahim and our Colindale lettings team. Thank you for your continued custom.- Ruth, B&R
★★★★★ 5/5
TrustpilotBengam &Reeves ,very helpful and professional people
Bengam &Reeves is a very serious company! And very very helpful! Rubel is very friendly and he helped me with all I need to know and do . I recommend this company as they are very professional people
Oana · 3 May 2024
Agent replied · 22 October 2024
Hi Oana, its great to hear you've had such a positive experience with our lettings service in Kensington and we appreciate you recommending us, thank you for your custom.- Ruth, B&R
★★★★★ 5/5
TrustpilotKyle and Veronica were really nice and…
Kyle and Veronica were really nice and supportive, they do provide us with useful information and we are happy with the great living experience.
Jiahui · 15 December 2024
Agent replied · 23 December 2024
Hi Jiahui, we're pleased to hear you've had such a positive renting experience with Benham and Reeves and are glad you've benefited from Kyle and Veronica's collective expertise. Thanks for your custom.- Ruth, B&R
★★★★★ 1/5
GoogleAbbie at B&R was great during our search but unfortunately when it came to move in day things were a complete disaster and Abbie was nowhere to be seen. The flat was unliveable, it was clear it hadn't been checked between tenancies and Dele the Branch Manager was outrageously rude. Thankfully we were able to break our tenancy.
Liana · 25 October 2022
Agent replied · 24 October 2024
Thank you Liana, its really great to hear you had such a great service experience with our Hampstead lettings team, Abbie was really touched to see this highly positive review.
- Emily, B&R
★★★★★ 5/5
TrustpilotMy experience with Francesca Moralis…
My experience with Francesca Moralis was outstanding. She was professional and responsive, swiftly securing reliable tenants for my property. The entire process was seamless and stress-free. I highly recommend her services.
Munera · 4 August 2024
Agent replied · 22 October 2024
Hi Munera, thank you very much for your lovely service feedback, we're pleased to hear you've had such a great experience as a landlord with Benham and Reeves. We appreciate your custom.- Ruth, B&R
★★★★★ 5/5
TrustpilotIvan and team are always very…
Ivan and team are always very professional and available when help is needed with our long term lets.I would have no hesitation in recommending them as letting agents.
Lorraine · 16 September 2024
Agent replied · 22 October 2024
Hi Lorraine, its great to hear you are finding the London lettings and property managment service provided by Ivan and the team professional and efficient. We are very grateful for this feedback and for you sharing a five star rating here. Thank you for your continued custom with us.- Ruth, B&R
★★★★★ 5/5
TrustpilotFast and communicative in a scenario…
Fast and communicative in a scenario with lots of moving parts!
Ro · 15 July 2026
Agent replied · 24 September 2026
Hi Ro, its great to hear you've had a good service experience with Benham and Reeves. We are well used to working fast pace with lots of moving parts and are glad you've benefited from our expertise! Thanks for your custom.
- Ruth, B&R
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
