Every review we hold for the Camden office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRahim has helped us twice finding a flat in the area. He was always very flexible arranging the multiple viewings, professional and easy going.
Both times the renewal process has been seamless, Anne was very supportive and responsive when we had questions. The office is also nearby, which helps with the process.
Valvanera · 26 July 2024
Agent replied · 24 October 2024
Hi Valvanera, we are all very pleased to hear you've had such a great experience renting a property with us. Rahim and the lettings team are glad to see this and your five star rating and to know you've found us supportive and helpful too.
- Ruth, B&R
★★★★★ 5/5
TrustpilotA joy to rent with
Benham & Reeves is a joy to rent with. They cannot do enough to help you and are always there to support. Kyle and Veronica have, in particular, been wonderful. I'd recommend Benham & Reeves to anyone.
Olivia · 8 June 2026
Agent replied · 24 June 2026
Hi Olivia, we’re pleased Kyle and Veronica ould assist you so effectively. Thank you for recognising the hard work of the Benham and Reeves Nine Elms lettings and property management team.
- Ruth, B&R
★★★★★ 5/5
TrustpilotBenham and Reeves as an estate agents…
Benham and Reeves as an estate agents was smooth and easy, with clear communication and procceses. Kayleigh and Kyle were great agents - super informative, responsive and helpful. Any time there was an issue or need, the response was quick and the matter was fixed accordingly. I will be coming back to them for future house searches again.
Misty · 4 April 2024
Agent replied · 22 October 2024
Hi Misty, we appreciate you sharing a five star rating and are very pleased to hear you've had a great service experience from our lettings and property management team. We look forward to helping you again in your next search.- Ruth, B&R
★★★★★ 5/5
TrustpilotRahim 👍
Rahim has been very helpful with my place in Beaufort Square. He met with me and recommended my flat, and he has always been available whenever I’ve had any issues or needed assistance.
Riz · 6 March 2026
★★★★★ 5/5
GoogleI wanted to take a moment to express my appreciation for the outstanding service provided by Benham and Reeves. The agency has been exceptional in handling appointments and related matters. In particular, George was incredibly helpful throughout the process, and his assistance was truly invaluable.
Salman · 2 November 2024
Agent replied · 9 November 2024
Hi Salman, we are thrilled to hear you are having such a great service experience with Benham and Reeves. We are glad to hear you are benefiting from expertise across our various departments and things are working well for you. We appreciate your custom.
- Ruth, B&R
★★★★★ 5/5
TrustpilotGreat Experience!
Di, Zak and Joanna are really helpful and kind during the process of my moving in to my new home.
Chenhao · 25 September 2026
Agent replied · 10 October 2026
Hi Chenhao, we are pleased to hear you've had a great service experience renting a property with Benham and Reeves. Di and Joanna are glad to hear you've felt well supported throughout the process. Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
TrustpilotNice service
Rahim and Anne have been amazing when handling our tenancy and very patient to answer the questions
Ni · 13 October 2026
Agent replied · 13 October 2026
Hi Ni, we are very glad to hear you are having a good service experience with our Colindale lettings team. Thank you for kindly sharing your feedback here.
- Emily, B&R
★★★★★ 4/5
TrustpilotOverall nice place to live but a bit…
Overall nice place to live but a bit noisy at night if near the underground train station
Bella · 9 October 2026
Agent replied · 10 October 2026
Hi Bella, thanks for taking the time to share your feedback here. We're pleased to hear that you are enjoying living at the property and appreciate your comments about the location. Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
TrustpilotVery easy and fast process finding us a…
Very easy and fast process finding us a flat, and getting us moved in! Thanks a lot Iveta and Veronica!
EB · 19 September 2026
Agent replied · 24 September 2026
Hi EB, we're thrilled to hear you've found it easy renting a property with Benham and Reeves, thanks much for your kind feedback.
- David M, B&R
★★★★★ 5/5
TrustpilotDinesh was excellent during the whole…
Dinesh was excellent during the whole purchasing process
Gytautas · 12 December 2025
Agent replied · 23 December 2025
Hi Gytautas, thanks for sharing a five star rating here which Dinesh in our sales team is very pleased to see. We're glad you've found the service excellent too.
- Ruth, B&R
★★★★★ 5/5
GoogleLily was great and helpful 🙏🏻 …
Enes · 16 December 2025
Agent replied · 16 April 2026
Hi Enes, thank you for your kind feedback for Lily in our lettings team, we are glad you have had a good service experience with us. Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
GoogleVery professional team and well-maintained.
Special thanks to Lilly, Tom and (Farida Building manager)
Jeevan · 11 October 2025
Agent replied · 11 October 2026
Hi Jeevan, thanks for sharing a five star rating here, we are pleased to hear you are having a professional and good service experience from our lettings and property management team. Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
TrustpilotWe are satisfied with the service provided by Benham and Reeves
We are satisfied with the letting service provided by Benham and Reeves, and our agent, Amelia Wright, has offered professional advice and follow-ups.
LaiLai · 19 August 2026
Agent replied · 24 September 2026
Hi Lai Lai, we are very pleased to hear you are having a great letting service experience with Amelia in our Surrey Quays Estate Agents branch. We're glad to know you are benefiting from all the expertise provided. Thanks for your custom.
- Emily, B&R
★★★★★ 5/5
GoogleLily is always very helpful and professional with our tenancy
Gary · 16 November 2025
Agent replied · 16 April 2026
Hi Gary, thanks for your lovely feedback and five star rating. We are pleased to hear Lily has made your Lettings service experience a good one. Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
GoogleI can't praise Benham & Reeves enough. The sale of my late parents' house took six months from agreeing the deal, and through it all Jeremy and Chris were a reliably reassuring presence, taking almost all of the angst out of a difficult, protracted process with their unwavering calm and expertise. Strongly recommended.
Matthew · 27 April 2024
Agent replied · 24 October 2024
Hi Matthew, it's great to hear you've had such a positive experience selling your property with our Hampstead estate agents. Chris and Jeremy are thrilled to see your comments and five star rating here. We are all pleased to know that you felt well looked after throughout the process. It's all part of the service here!
- Emily, B&R
★★★★★ 5/5
TrustpilotDr. Karim for Nick Hubbard
I was extremely happy with your service for last 10 years. I am particularly grateful to Nick Hubbard who went out of his way to help me. I am so grateful to him.
Dr · 8 June 2026
Agent replied · 24 June 2026
Hi Dr Karim, many thanks for sharing such wonderful feedback for the lettings and property management service you've been having from our Ealing lettings and property management team. Nick and his team are thrilled to hear you've been so well supported for the last 10 years. We value your continued custom with Benham and Reeves.
- Ruth, B&R
★★★★★ 5/5
GoogleMoved flats recently and had an excellent experience working with Benham and Reeves. Everyone has been extremely helpful and accomodating. Mark was brilliant and went the extra mile - rearranging our viewing when we had to change it, negotiating brilliantly with the landlord, he even gave us an umbrella when it was raining on one of our veiwings. The leasing and referencing process was extremely straightforward. The follow up since we have moved in had been fantastic. Our point of contact Marzia gets back to us instantly if we have an questions or issues. They are head a shoulders above any letting agency/property management company we have ever rented with.PositiveResponsiveness, Quality, Professionalism
Des · 9 December 2021
Agent replied · 8 December 2024
Thanks Des for your highly positive feedback, our Hampstead lettings team are really encouraged to see this and its wonderful to hear you had the five star treatment. Rightly so!
We hope you continue to enjoy living in Hampstead and all it has to offer.
best regards, Emily Taylor, B&R
★★★★★ 5/5
TrustpilotExcellent and professional
Had a great experience buying a flat recently with Benham and Reeves. Roman my agent kept me updated throughout the process and was always professional, friendly and helpful. Would definitely recommend this agency and Roman in particular highl,
Fehintop · 29 April 2026
Agent replied · 28 May 2026
Hi Fehintop, thanks very much for your lovely feedback about the service you've had from Roman in our property sales team. We are thrilled to hear you've felt so well supported throughout the purchase process . Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
GoogleSamuel and Darcey were very helpful!
Ece · 16 December 2025
Agent replied · 16 April 2026
Hi Ece, we are very pleased to hear you've been well supported by Samuel and Darcey in our lettings team. Thanks for your custom.
- Ruth, B&R
★★★★★ 1/5
TrustpilotThe most unpleasant experience I’ve…
The most unpleasant experience I’ve ever had with any estate agency. Was lied to multiple times from a manager, then called the management office who told me to raise a complaint with the person who lied to me. Incredible.
Ryan · 20 April 2026
Agent replied · 28 May 2026
Hi Ryan, we’re really sorry to read this here and take feedback like this seriously.
I’ve looked into this internally but have been unable to identify you from the details provided. Please can you drop an email to complaints@benhams.com with further information about which manager served you so we can investigate this fully.
*EDITED 14/04*
Hi Ryan, we didnt hear from you yet. Please do get in touch with a little more detail so we can look into this.
Thanks, Emily, B&R
★★★★★ 5/5
GoogleMark was incredibly helpful in our lettings process. We moved from abroad so renting in the UK was a very new experience for us and Mark politely and promptly helped us navigate the process every step of the way. He went above and beyond what I expected from any letting agent and was super responsive with answers to all of our many questions. Because of him, we've found an amazing flat and are really happy with our entire experience. If you're looking for a local letting agency, this is the place.PositiveResponsiveness, Professionalism
Tia · 25 October 2021
Agent replied · 24 October 2024
Hi Tia, thank you very much for taking the time to leave this lovely positive feedback about our Hampstead letting agents. Mark and the team were very encouraged by your words and to see your five star rating. We hope you enjoy Hampstead as much as we do!
Kind regards, Emily Taylor, B&R
★★★★★ 5/5
TrustpilotExcellent
Excellent, efficient management of my flat sale. Jeremy was friendly and efficient from the start, visiting to provide a valuation; then promptly introducing interested buyers. He would accompany them to view the property then feed back to me with prompt updates on their level of interest, or otherwise, which made the practicalities of a potentially complicated process very easy. Jeremy was also very supportive when my own onward purchase fell through, and was able to advise me on my options to locate another purchase, without jeopardising my eventual sale. The final negotiation with my actual buyer was made very stress-free and straightforward, and the eventual move happened without a hitch.
LD · 25 October 2021
Agent replied · 22 October 2024
Thank you very much LD for telling us about your service experience with Jeremy from our Hampstead sales team. We're thrilled to hear you felt so well looked after throughout the selling process and that everything was straightforward - just as it should be. Thanks for entrusting us with your property, we were delighted to assist you.best, Emily Taylor, B&R
★★★★★ 5/5
TrustpilotFantastic and professional service
I wholeheartedly recommend Benham and Reeves (Canary Wharf). Previously a tenant of 5 years with B&R's and receiving fantastic service and an overall great experience, I chose them to let and manage my property as I moved back to Australia, and I haven't regretted that decision. The entire team is professional and provide a prompt and honest service.William is a terrific property manager, he is a dedicated professional and goes over and above to ensure communication, quotes and repairs/replacements are undertaken in a timely manner.They are miles above the competition.
Mersiha · 22 October 2021
Agent replied · 22 October 2024
Hi Mersiha, thank you very much for your lovely feedback, we're very pleased to hear you've had such a great service experience as a tenant and now as a landlord. We're thrilled to hear you say we are "miles above the competition" too. best, Emily, B&R
★★★★★ 5/5
TrustpilotBenham and Reeves are a great letting…
Benham and Reeves are a great letting agency , they are fair on both sides owner/tenant. Francesca is really helpful and very responsive. She did a great job in following up with the owner and getting the tasks completed . Kept us well informed and did a fabulous job, really like the company.
FAIZ · 2 April 2024
Agent replied · 22 October 2024
Hi Faiz, thanks very much for rating us highly as a great letting agency, this is great to hear and thank you for the shout out to Francesca who appreciates you ackowledging her hard work in looking after your tenancy. It is a pleasure of course and we thank you for your custom.- Ruth, B&R
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
