Every review we hold for the Camden office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat Manager Dele Lawal
I had the pleasure of working with Dele as my agent, and I cannot recommend him highly enough. From the initial stages to securing a place to live, Dele was nothing short of fantastic. He provided clear guidance throughout the entire process, ensuring that every step was transparent and easy to understand. His professionalism and dedication made the experience seamless, and I am incredibly grateful for his assistance. If you're looking for an agent who is committed to excellence from start to finish, Dele is the one to choose.
Theo · 26 February 2024
Agent replied · 22 October 2024
Hi Theo, thank you very much for telling us of your excellent lettings service experience which Dele and all the team here are thrilled to see. We appreciate you sharing a five star rating and are really glad you've such a great experience with Benham and Reeves.- Ruth, B&R
★★★★★ 5/5
GoogleI am very delighted and thankful to the effort of Benham & Reeves for the help of getting back the apartment from previous tenant who hasn't pay for rental fee for a while and refurnish the whole apartment efficiently and find a new good tenant immediately. Once again thank you Gokhan Evlat and teammates. I appreciate your caring of the apartment and follow up every aspect for helping me solve the problems. Thanks.
Paul · 26 June 2024
Agent replied · 24 October 2024
Hi Paul, thank you for sharing a five star rating here and so glad to hear you've had a great service experience with us. We are grateful you allowed us to refurbish the property which looks great and was snapped up quickly by a tenant. We appreciate your custom, thank you.
- Ruth, B&R
★★★★★ 5/5
GoogleCyril did a wonderful job managing the sale of our property. He was proactive, professional, and always quick to respond. His advice was invaluable throughout and with friends telling us how hard the market is it was a relief to get the sale done so would happily recommend Benham and Reeves.
Bright · 11 July 2026
Agent replied · 11 October 2026
Hi Bright, thanks very much for sharing a five star rating here which the Hampstead property sales team are very pleased to see. We are glad to hear your service expectations have been exceeded and that we helped make the selling process a pleasant one. It has been our pleasure to assist you.
- Emily, B&R
★★★★★ 5/5
TrustpilotGood management experience
I had an administrative issue with utility billing in a rental unit managed by B&R. Mr Abbas Efir was really helpful and responsive with sorting out the issue and dealing with the utility.
MSP · 3 November 2025
Agent replied · 26 November 2025
Hi MSP, we're glad to hear Abbas was prompt to assist you and was able to resolve everything satisfactorily. Thank you for your custom with Benham and Reeves.
- Rtuh, B&R
★★★★★ 5/5
GoogleSylvie is the best estate agent anyone could ask for! She's so responsive and helpful and I feel lucky to have someone who actually cares about the tenant's needs :) thank you Benham & Reeves!
Anvitha · 11 October 2025
Agent replied · 11 October 2026
Hi Anvitha, thank you for taking the time to leave this kind feedback for the property management service you are having from Sylvie in our Hampstead team. It's great to hear the human effort is making a difference to your renting experience, thank you for sharing it here.
- Emily, B&R
★★★★★ 5/5
TrustpilotSupportive
Shali and Darcey were quite supportive in the entire process.
Clement · 8 May 2026
Agent replied · 28 May 2026
Hi Clement, we're pleased to hear you've had such a good service experience from Shali and Darcey in our lettings team, thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
GoogleThe grown up estate agents!
Highly experienced and very good at what they do.
I have just been through a successful sale with Jeremy and Chris and I can’t recommend them highly enough. Extremely professional and personal service.
Georgie · 13 September 2026
Agent replied · 11 October 2026
Hi Georgie, it's great to see you share such lovely feedback for the property sales service provided by Jeremy and Chris here in our Hampstead branch. We are really glad to know you've enjoyed the personlised professional approach they both provide. Thanks very much for your custom.
- Ruth, B&R
★★★★★ 5/5
GoogleI would love to share some feedback regarding Abby. Abby has been super kind an amazing partner in my property search. She was always super quick to reply and so friendly and really tried her best to meet my requirements in this difficult market. Although we couldn’t find the best solution for me I was so lucky to have met Abby and I hope I can partner with her for any future searches. incredibly grateful for your kind support throughout!
Julia · 25 October 2023
Agent replied · 24 October 2024
Hi Julia, thank you very much for your lovely feedback here, we really appreciate you taking the time to share a five star rating. Abbie is very pleased to hear you had a great service experience with us.
- Emily, B&R
★★★★★ 5/5
GoogleA big thank you to Abbie White who helped us to find a great flat. She sent very helpful photos and responded quickly to emails, which was crucial to find a new place. We were also somewhat slow to make a deposit payment and then made it to the wrong branch, but Abbie was on top of the things and finally everything was settled. She was also very helpful answering all our questions about the rental contract and managing our expectation when we waited for it to be signed. And another big shout out to Edelyn Reynolds, who helped us during next stages - rent, utilities, bills, etc. Communication was clear and prompt. We were very stressed as rental market was mental, and to finally find a great apartment with the help of supportive and professional agents was absolutely great.
Aleksandrs · 25 October 2023
Agent replied · 24 October 2024
Hi Aleksandrs, thanks very much for such wonderfully positive feedback, we're thrilled to hear you had such a great renting experience with Abbie and the team. It's our pleasure to be of service and we really appreciate you sharing your five star rating here.
- Emily, B&R
★★★★★ 5/5
TrustpilotTeamwork Delivering Results!
Benham & Reeves (B&R) have done a great job in selling this flat. Big thanks to Nick at Beaufort Park Office for managing the process from the beginning to completion.Clear and frequent communication; efficient responses; and a real "can do" attitude, made this transaction happen.B&R knowledge and network at Beaufort Park is an invaluable and effective asset.Happy to recommend B&R and confident in their ability to deliver results!
STEVE · 26 June 2024
Agent replied · 22 October 2024
Hi Steve, it's great to see your five star rating and wonderful feedback here. We are thrilled to know you've had a great service experience from us with the selling of your apartment. Thank you very much for your continued custom, we appreciate it. - Ruth, B&R
★★★★★ 5/5
GoogleWould highly recommend Benham & Reeves. Very professional and excellent service. A special mention to Billy Ellis who managed our letting
Alok · 16 January 2026
Agent replied · 16 April 2026
Hi Alok, thanks for sharing a five star rating here for our Hampstead lettings service. We're pleased you felt well supported by Billy during the lettings process. Thanks for your continued custom.
- Ruth, B&R
★★★★★ 5/5
TrustpilotFantastic experience with my lettings…
Fantastic experience with my lettings agent Dele Lawal. Many thanks to Sylvie as well for always being on top of things
Isabel · 13 January 2026
Agent replied · 21 March 2026
Hi Isabel, we are glad to hear you are having such a fantastic experience letting your property with Benham and Reeves Hampstead. Our team are thrilled to see your kind feedback here, thank you.
- Ruth, B&R
★★★★★ 5/5
TrustpilotExtremely helpful and timely service
I couldn’t recommend Benham and Reeves, particularly Kyle and Veronica highly enough. From the initial viewing till now, they have remained the most professional estate agents I have worked with. My flat is managed by Francesca, who is incredibly helpful and responds quickly too whenever there are any issues.Thank you, Benham and Reeves, for your timely assistance and professionalism
Sunny · 28 October 2024
Agent replied · 23 December 2024
Hi Sunny Kim, we're really pleased to hear you've had such a positive service experience with Benham and Reeves and are are glad you've benefited from Francesca's property management expertise. We appreciate your custom and five star rating shared here. - Ruth, B&R
★★★★★ 5/5
TrustpilotI had the pleasure of working with Nick…
I had the pleasure of working with Nick Grossi to sell my apartment, and I couldn't be happier with the experience. Nick's professionalism, expertise, and dedication truly set him apart. From our initial meeting to the final closing, he consistently went above and beyond to ensure a smooth and successful sale.Nick's knowledge of the real estate market was evident throughout the entire process. He provided valuable insights and guidance, helping me to accurately price my property and attract potential buyers. His marketing strategy was outstanding, showcasing my apartment in the best possible light and reaching a wide audience.One of the standout qualities of Nick is his excellent communication skills. He kept me informed every step of the way, promptly answering my questions and addressing any concerns I had. I always felt like a top priority, and that level of personal attention made a significant difference.
Chun · 1 September 2023
Agent replied · 22 October 2024
Thank you very much for your very kind feedback and five star rating which Nick and the Sales team are thrilled to see here. We are very pleased to hear that we met your service expectations and glad you benefited from Nick's expertise, we value your custom.- David M, B&R
★★★★★ 5/5
TrustpilotBrilliant letting team
Very experienced letting team and very helpful. Shaun is very knowledgeable and has excellent communication skills. The whole letting team are brilliant on managing our apartment letting
Mohamed · 7 November 2025
Agent replied · 26 November 2025
Hi Mohamed, thanks very much for your positive feedback shared here for Shaun and our Woolwich lettings and property management team. We are glad to hear you feel well supported as a landlord of Benham and Reeves. Thanks for your continued custom.
- Emily, B&R
★★★★★ 5/5
TrustpilotLily is exceptional
Lily is exceptional. She’s the most resourceful person I’ve ever worked with , and I’m extremely pleased with B&R, particularly because of her.
Doruk · 9 December 2025
Agent replied · 22 October 2024
Hi Doruk, thanks for your lovely feedback and five star rating. We are pleased to hear Lily has made your Lettings service experience a good one. Thanks for your custom.
- Ruth, B&R
★★★★★ 1/5
GoogleHorrendous company. Even worse lettings negotiators!! Especially Dele Lawal!! At what point does the boy not realise that prospective clients pay both the company’s and his financial remuneration. A really lax negotiator who seemingly has no interest in letting properties. No communication skills, no customer service skills and above all a lack of customer service! I would not recommend this company if they were the last lettings agent on the planet!!
Jonathan · 27 February 2024
Agent replied · 24 October 2024
Hi Jonathan, we are sorry to hear of your encounter with our lettings team and to investigate this more fully, could you please contact me with your details and more about your experience so I can get this investigated for our learning. Send to info@benhams.com
Thanks, Emily, B&R
★★★★★ 5/5
GoogleLovely working with Dele Lawal and his team. Many many thanks.
Nehmat · 16 March 2026
Agent replied · 16 April 2026
Hi Nehmat, we're very pleased to hear you've had such a good service experience with Dele and the Hampstead lettings team, thanks for your custom.
- Ruth, B&R
★★★★★ 1/5
TrustpilotHorrendous company
Horrendous company. Even worse lettings negotiators!! Especially Dele Lawal!! At what point does the boy not realise that prospective clients pay both the company’s and his financial remuneration. A really lax negotiator who seemingly has no interest in letting properties. No communication skills, no customer service skills and above all a lack of customer service! I would not recommend this company if they were the last lettings agent on the planet!!
Jonathan · 23 February 2024
Agent replied · 22 October 2024
Hi Jonathan, we are sorry to hear you have had a negative encounter with one of our lettings team so would you kindly email your details and more info about your experience to info@benhams.com so we can investigate this. - Emily, B&R
★★★★★ 5/5
TrustpilotHad a very smooth experience with the…
Had a very smooth experience with the company. Many thanks to Dinesh’s hard work to get my flat sold in time!
Lynn · 16 December 2025
Agent replied · 23 December 2025
Hi Lynn, we're glad you've found the property sales service efficient. Dinesh is very pleased to see this feedback. Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
TrustpilotB/R has been a great property manager…
B/R has been a great property manager for us. They communicate extremely well and go above and beyond our expectations. Highly recommend to any property owner, professional representation through and through.
Colin · 25 September 2026
Agent replied · 10 October 2026
Hi Colin, we're very pleased to hear that you are happy with the lettings and property management service you are receiving as a Landlord. Thanks for your continued custom.
- Ruth, B&R
★★★★★ 5/5
TrustpilotGood experience dealing with Abbas Efir…
Good experience dealing with Abbas Efir Since early June 2023, I have been communicatingwith Abbas on several matters pertaining to the management of my flat.Abbas has been very approachable and helpful. He has a good grasp of the issues I was facing, is proactive and keeps me updated at all times.I find it a bliss to deal with Abbas as he usually responds promptly to my enquiries. Very client oriented and reliable.Thank you Abbas, for your assistance and support.
W · 9 July 2023
Agent replied · 22 October 2024
Thanks W Cheng, we appreciate you taking the time to leave a review and five star rating. We're very pleased to hear we are meeting your service expectations and Abbas is very happy to provide as much support as you need. Thank you for your custom.- Emily, B&R
★★★★★ 5/5
TrustpilotGreat service
Awesome and professional service by Benham & Reeves. Jammie Li is very professional and delivers great service. Overall, we are very happy with B/R team. Keep up the good work.
Tommy · 26 September 2026
Agent replied · 10 October 2026
Hi Tommy, we're glad to hear you are having such a good service experience with Jammie from our Canary Wharf lettings team and to know that as a Landlord, you are being well supported. Thanks for your custom with Benham and Reeves.
- Emily, B&R
★★★★★ 5/5
TrustpilotSimon Sobeh's professionalism
Simon Sobeh handled the letting of my apartment and provided updates of the credit standing of the tenants and advise me on the property rental market in the vicinity of my apartment.Simon was professional in the handling of the letting of my apartment. Happy to have Simon handle the letting of my apartment.
Rona · 3 December 2024
Agent replied · 23 December 2024
Thank you Simon, it's great to hear we are meeting your service expectations with regards to letting your property. Simon in our Wapping lettings team is very pleased to see you share a five star rating here, we appreciate your custom.- Ruth, B&R
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