Benham and Reeves Hampstead reviews in Camden

★★★★★ 5/5

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⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐ Outstanding service from Tommy and Roman at Benham and Reeves! We honestly couldn’t have asked for better estate agents. Tommy and Roman went above and beyond throughout the whole process. They were incredibly professional, helpful, accommodating and patient, and their persistence and dedication really stood out. They were always on hand to answer questions, kept us informed, and made what could have been a stressful process feel so much easier. Nothing ever seemed like too much trouble, and they consistently went the extra mile to help things move forward. It was clear that they genuinely cared about helping us and getting the best possible outcome, rather than simply doing the bare minimum. Their communication, professionalism and willingness to accommodate our needs were exceptional. We are extremely grateful to Tommy and Roman and would highly recommend them to anyone looking for an estate agent. They are a real credit to Benham and Reeves! Thank you both for all your hard work, it was genuinely appreciated.

Olamide · 30 September 2026

★★★★★ 5/5

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Great experience dealing with Rahim Velji and B&R…

Great experience working with Rahim Velji during the recent process of renting our flat. He highlighted certain areas in the flat that needed refurbishment or improvement, if done, would lead quickly in finding a good tenant. We took his advice and the needful was done. Rahim and his team, as indicated, then were quickly able to find a suitable tenancy. Overall, we find Rahim courteous, helpful and with positive attitude in resolving any matter that we may be facing related to our properties. We are very happy with our long association with B&R through our dealings with people like Rahim and the overall team in B&R.

Salman · 16 August 2026

★★★★★ 5/5

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I feel very fortunate to have Benham &…

I feel very fortunate to have Benham & Reeves managing my property, with special thanks to Denisa, my Property Manager, and Di, my Letting Manager. Denisa is incredibly helpful and consistently proactive. Following the recent tenancy, she has handled all potential issues and tenant requests quickly and efficiently. She takes full responsibility for both landlord and tenant needs, ensuring that matters are resolved promptly and effectively. She genuinely cares about keeping both parties satisfied. One example that truly reflects her professionalism is her attention to detail and strong sense of responsibility. Even when she is on leave, her auto-reply emails are thoughtfully prepared, clearly stating her absence dates and providing a full list of emergency contacts, along with guidance for water, gas, electricity, and repairs. This level of foresight ensures that both landlords and tenants are fully supported at all times. I have rarely encountered a property manager as responsible and dependable as Denisa, and I have complete confidence in her dedication and reliability. She gives landlords real peace of mind. I would also like to mention Di, the Letting Manager at B&R, who is a top talent and a true professional in the business. With his exceptional insight in the property market and strong understanding of prospective tenants, he was able to screen and secure a high-quality tenant within just a few days. Thanks to his efficiency and sound judgment, there was no vacancy period between tenancies. He handled everything seamlessly, from marketing the property to vetting applicants and finalizing the agreement, making the entire process hassle-free for all parties. I truly appreciate the support from both Denisa and Di, and I would not hesitate to recommend Benham & Reeves to any landlord.

Eve · 22 July 2026

★★★★★ 5/5

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Kayleigh Weston

Currently, Kayleigh Weston is our property manager, and we greatly appreciate all her assistance. Whenever we have needed her help, she has always responded promptly to our emails, and the few minor issues we have experienced have been resolved quickly and with genuine care. Kayleigh always comes across as polite, approachable, and highly professional. Her professionalism and helpful attitude have made a very positive contribution to the excellent experience we have had with the B&R team.

Consumer · 12 August 2026

★★★★★ 5/5

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Super supportive estate agent in Canary Wharf

We are incredibly thankful for all the assistance, help and surprising kindness shown to us by everyone at Benham & Reeves in selling our flat. In particular Maciej (Canary wharf office) was really amazing especially the speed in replying to answering our emails however minor the query. Even once the flat was sold Maciej still checked in 3 times that all was ok. We really are thankful to Maciej and the whole of the Benham & Reeves team.

Bella · 14 July 2026

★★★★★ 5/5

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100% remote management and all's good

I am 100% relying on Benham & Reeves team to manage my property as I live abroad - there are a few hiccups along the way but Ivan and his team are supporting me through these and so far I do not have major troubles in terms of keeping my flat in good condition (though I've never seen it myself) and collecting rents. They definitely know about my flat better than myself. Thank you for treating my flat as if it's your own.

R · 27 June 2026

★★★★★ 5/5

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Professional teamwork

Benhams manage the letting of my 2 flats and have recently found new tenants for both flats. Amelia Wright & Samuel Collins were both very helpful and the lettings went smoothly apart from a slight glitch where last minute, it was discovered a piece of furniture was missing from one of the flats. Claire Greenwood very smoothly sorted this out and made sure the furniture was in place in time for the new tenants. Thanks to all at Benhams who are involved in managing my flats, your professionalism is much appreciated.

Clare · 31 May 2026

★★★★★ 4/5

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Abbas Efir was absolutely excellent as…

Abbas Efir was absolutely excellent as Property Management Administrator. He could not have been more helpful and efficient at all times. Shali Motachande as Lettings Negotiator was also terrific. The missing star is because of my unfortunate experience with the Property Manager responsible for making the inventory checkout and deposit nightmarish last year. She knows who she is and I do hope she improves!

Simon · 15 September 2026

★★★★★ 4/5

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A good agency for landlords

Amelia Wright helped me to find tenants for my property. The listing was uploaded with photos and a video very quickly. The property was overpriced initially and issues with the market meant it was empty for 3 months which wasn't ideal. The Property Manager Kaitlyn is very responsive and helpful. I would recommend B&R as their fees are reasonable and they are a well-known company. Sometimes they aren't in the office, but they do respond by telephone, WhatsApp and email in good time.

Natnatnat · 15 May 2026

★★★★★ 1/5

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I am of the humble opinion that your…

I am of the humble opinion that your staff have no customer skills and lack professional manners in handling clients. They appears to be rude and bookish as opposed to find solutions to assist clients. There is more to it, which I intend to place on social medias and would probably considering not to renew my contract with your firm

Sunil · 17 August 2026

★★★★★ 5/5

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I had a very positive experience with…

I had a very positive experience with Benham & Reeves during my recent move. Both Sarah and Veronica were incredibly helpful and professional throughout the entire tenancy process. We worked really well together, and they made everything go very smoothly. I appreciate their quick responses and excellent support. Highly recommended!

Mina · 25 September 2026

★★★★★ 5/5

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Very good services for helping me find…

Very good services for helping me find the perfect place to rent within my budget. Dele is very efficient and professional, tried his best to get a good price. After move in, the management service is also excellent. Zhou Wang responses to all my repairing requests without any delay.

Grace · 18 September 2026

★★★★★ 5/5

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Five star to Nick

I had a fantastic experience with Nick as my property agent while buying my flat. He was incredibly responsive, always quick with communication, and consistently kind and professional throughout the whole process. Nick arranged multiple viewings for me, we viewed the property three times, and he was patient and helpful every step of the way. His support made the buying process much smoother and far less stressful. I would highly recommend Nick to anyone looking for a reliable and dedicated agent.

Park · 28 January 2026

★★★★★ 5/5

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Great experience (two international students renting in Holborn)

Great experience! Rosie and Ivy were very helpful and patient in helping us find the ideal flat for us, and went out of their way to make things easy for us since we were abroad during the entire search period. Highly recommend.

Anis · 9 October 2026

★★★★★ 5/5

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Thank you so much Qilin Wang and Claire Greenwood

Well done and thank you so much Qilin Wang and Claire Greenwood! You are professional and exercise due care to my property and really treat my property as own. Both of them try to save money for me and try every effort to make the discoloured cupboard to be cleaned and even do it by themselves

Suen · 22 June 2026

★★★★★ 5/5

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Outstanding Service From Start to Finish

Penny Cheung has been exceptional from start to finish. My sale had many delays and stressful moments, but she handled everything with professionalism and persistence. She communicated clearly, followed up constantly, and took action whenever things slowed down. Thanks to her determination, the seller finally completed. I highly recommend Penny for anyone looking for a reliable and hardworking agent.

Margerat · 24 May 2026

★★★★★ 5/5

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Excellent Service!

We've had an amazing move and stay, thanks to Darcey, Nick, Will and the team! They are quick to respond to matters that we report to them and make sure we are instantly attended.

MLM · 13 August 2026

★★★★★ 5/5

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I have been tenant in Beaufort park for…

I have been tenant in Beaufort park for 5 years. The team is super helpful especially Kayleigh , she has helped us resolving issue in real quick time . Thanks Kayleigh for quick and prompt resolution on issue in the past.

Shubham · 25 June 2026

★★★★★ 5/5

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Amelia Wright

I would like to say a big THANKS to Amelia Wright for her work and efforts in handling the tenancy. She delivered professional service and act on my instructions promptly and precisely. Very well done. Mr Ed P.

EP · 11 July 2026

★★★★★ 5/5

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Benham & Reeves - Great property management

I had an excellent experience with Kayleigh Weston throughout my tenancy. From the very beginning of the onboarding process through to my departure, she was consistently professional, responsive, supportive, and genuinely empathetic. Kayleigh always explained every process clearly, provided timely advice, and made sure I knew exactly what was required at each stage. Any questions or issues I had were handled promptly and efficiently, giving me confidence that everything was being managed properly. Her communication was always courteous, proactive, and reliable, which made what can often be a stressful experience feel straightforward and well organised. I truly appreciated her dedication and willingness to help whenever needed. Thank you, Kayleigh, for your outstanding support throughout my tenancy. Your professionalism and customer care made a real difference, and I wouldn't hesitate to recommend you to anyone looking for an exceptional property manager.

Tats · 2 August 2026

★★★★★ 5/5

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Great value Estate Agency team

The Estate Agent team, Roman and Tommy helped successfully sell our 2 bedroom apartment in Kew Bridge and were excellent in communication and decision making all the way through the process, which was made more complicated by the residential development going through a freehold transfer project during the same period. Very patient and exercising good judgement throughout, we very much appreciated input and support of the Benham and Reeves team.

Mr · 15 September 2026

★★★★★ 5/5

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Professional and Reliable Property Management Service

I have been with Benham & Reeves for many years, and I’ve always been very satisfied with their service. They manage my property professionally and efficiently, making the whole process hassle-free for me. What I appreciate most is that they are very responsible and thorough in handling matters, and they always keep me well informed. I can trust them to take care of my property properly, which gives me great peace of mind.

Caysin · 21 August 2026

★★★★★ 5/5

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Ivy and Rosie were very helpful and we…

Ivy and Rosie were very helpful and we found an apartment we love thanks to their professionalism!

Karl · 9 October 2026

★★★★★ 5/5

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Kayleigh Weston

Kayleigh has been especially helpful throughout my tenancy and has also assisted me as I moved out of the property.

Ian · 18 September 2026