Tucker Gardner Cambridge reviews

★★★★★ 5/5

Google

Anyone looking to rent a house in Cambridge, please talk to Manjula in Tucker Gardener. He was extremely knowledgeable and helpful at the sametime.

Buwaneka · 16 February 2026

★★★★★ 1/5

Google

Very un-proffessional. Try to avoid if possible. Besides the lady who presented us a house in Cambridge was almost naked (I don't know if I can call what she was wearing 'a skirt') she was oblivious to our needs and seemed to care only about the comission, whic, by the way is £450 for two people...for doing absolutely nothing other than meeting people at the property.

Andrei · 19 June 2019

★★★★★ 5/5

Google

Hi, I am one of the contractor of Tucker Gardner. Really enjoy to work with them .they all are so professional, responsive and helpful . Mr vinnie Tesse is one of them. I am working with him from 2020 . he is so professional, responsive, timely and helpful person really enjoy to work with him. ThanksPositiveResponsiveness, Quality, Professionalism, Value

Camshine · 18 June 2021

★★★★★ 1/5

Google

Really poor customer service, really poor property management. Every time I needed something done, the agency would tell me they require the landlord's approval first, which is very sensible, but when I would request the same thing from the …

Arsenios · 16 September 2025

★★★★★ 1/5

Google

Worst experience i ever had since the min i rented from them, they lied about the flat and told me its fully furnished it was only partially furnished with rubbish furniture that i had to change one month without hot water, and i was begging them to send someone to fix, and i only get rude manner from them even now when my contract is over 3 weeks ago, i am still waiting for them to return my deposit but they are ignoring my emails contacted their customer relations and they were helpless too AVOID THEM UPDATE 07/02/2024: not just they were so unprofessional and irresponsible, i left the flat i was renting once my contract is over. but they still give my details to energy companies as i am current occupant and i am getting bills on behalf of them.

WaelHana · 18 February 2024

★★★★★ 5/5

Google

Rented a property from Tucker Gardner this week. Fast, efficient, very helpful. Stress free and easy to deal with. Millie was the point of contact for myself and clearly is a credit to the company and knows her stuff. 5* highly recommended.

Mr · 18 June 2023

★★★★★ 5/5

Google

Our first time renting a house through Tucker Gardner, we were supported through each step of the process. Marley has been there for us all this time and I can not put in words how grateful we are. Thankyou Tucker Gardner team

Vaishali · 18 June 2023

★★★★★ 5/5

Google

Our family recently relocated from Hong Kong to Cambridge due to work, and finding the right home was a top priority. We are incredibly grateful for Tucker Gardner and Manjula’s support, which made this possible. Thanks to their help, we were able to rent a semi-detached house that perfectly suits our needs, and we couldn’t be happier with the outcome. Securing a home while still in Hong Kong gave me great peace of mind, making our transition to Cambridge much smoother and stress-free.

Heidi · 5 June 2025

★★★★★ 5/5

Google

Just found a property with Tucker Gardner Estate Agents and was a refreshingly smooth process. They were very informative and accommodating every step of the way. The estate agent Vinnie Tesse was extremely helpful and went out of his way on several occassions to help me out. Vinnie was a really top guy that represents the company well. Keep at it!

Tim · 18 June 2020

★★★★★ 5/5

Google

The Tucker Gardner team at Cambridge have made our house search experience a great one. Lee and the rest of the team have been excellent. The process from finding a flat that we like on the website, booking the viewing appointments, the assistance with viewings, and putting our offer forward, all went remarkably well. The staff are helpful and well informed about the property and the area. Excellent work.

Ide · 3 August 2024

★★★★★ 1/5

Google

This is truly the worst property management. I moved out on October 8, and it’s been well over a month, yet they still haven’t returned my deposit or the rent they owe me. They keep saying they’ll pay but constantly break their promises. I’ve emailed multiple times, but there’s been no response. What on earth are they doing with my money?

Rimi · 19 November 2024

★★★★★ 1/5

Google

I rented a flat through tucker Gardner. After moving in I discovered there was a bad leak in the roof and water was dripping in through a light fitting. This caused terrible damp in the ceiling and posed an electrical fire risk. When I reported the problem they sent someone round to inspect it who agreed this was an issue but nothing was ever done to repair the roof. I don’t think it is allowed to rent out properties in this condition however I can see it is currently advertised on their website. The indifference of tucker Gardner to this problem struck me as highly unprofessional, as a tenant I would avoid renting through this agency [Update] : After posting this review Tucker Gardner contacted me to try and address my concerns, however they clearly didn't take my points seriously. The flat has since been rented out to someone who I'd assume hasn't been made aware of the leak. They took a very long time to return my deposit and are claiming unreasonable deductions from it, I suspect this is standard practise for them.

Benjamin · 20 November 2023

★★★★★ 5/5

Google

Letting Agency for helping me find the perfect property on such short notice. The entire process was smooth and effortless, with the paperwork handled seamlessly. A special shoutout to Mr. Manjula, who went above and beyond, guiding me through multiple properties over nearly three weeks without hesitation. Thank you all for your outstanding support and dedication!"

Gishanthan · 16 January 2025

★★★★★ 1/5

Google

They don’t answer the phone, when they do they hang up shortly afterwards.

Ken · 2 April 2026

★★★★★ 1/5

Google

Stay away at all costs! I know it's hard to get a place in Cambridge, but I promise you'll regret it! When I signed a lease with Tucker Gardner, I made the mistake of not checking the many Google reviews that warn you about this company. Even more foolishly, when I informed Tucker Gardner that I would be moving out, I called multiple times and sent a message through their website, thinking that would be enough. Lo and behold, upon re-informing Tucker Gardner that I would need an end-of-lease inspection, I was told that they had never received notification and that I would be liable for rent until they found a new tenant. The employees of Tucker Gardner proceeded to blatantly lie when I asked them to check their records. What followed was months of self-doubt- how could I possibly forget something so important? I was absolutely sure I had sent the message! I finally made a privacy request that revealed that the message had absolutely been received by Tucker Gardner. I then had to threaten legal action to receive the rent I was due. The employees of Tucker Gardner are crooks who get away with theft because of the demand for property in Cambridge. IF you have ZERO other options and you MUST go with this company, THOROUGHLY DOCUMENT your end-of-lease notification. I really don't have high standards for companies, but in general I expect them not to attempt to steal from me. Please don't reward these people. Go elsewhere.

Sean · 11 April 2025

★★★★★ 1/5

Google

Very unprofessional team ! After I have been not accepted for a house we applied .. I have to go keep chasing and asking when I will get my holding deposit back ! I have emailed plus called several times … to start with I should have been informed by the agents about the process of getting the deposit back which not happened till I emailed and asked . First I been told can take up to few days than I been told can take up to 7 days … I have called twice just to check if is everything okay as the money is not back to my account and I’m in a very urgent house move and really need the money back ! They said it’s all has been processed I don’t need to worry just after a week now and still no money on my account to be told that the hasn’t been processed at all because issue from their side …. So if I already called to ask to be checked if everything is okay how it’s possible that now I’m hearing few days later my money still hasn’t even been processed? And getting once again can take up to 7 days again …. ? Don’t need to say I didn’t even get any sort of apology what’s so ever ! Very unprofessional team with 0 care ! Even with applying for the house was a lol … Megan the agent who dealt with it after we applied gone off sick came back for a few days and gone straight for holiday clearly not sorting out what she should have done as her job . Jokes ! Won’t ever be back here for sure

Eva · 21 September 2023

★★★★★ 5/5

Google

I have been living in Cambridge for 4 weeks now and had no luck finding a property that suits me. Went to Cambridge tucker Gardner for help and met a very helpful man. Harry bennett helped me find a property that suits all my needs furthermore booked me a viewing for the next day, even though the property wasn’t for me I will definitely go directly to him when I am ready.

Lola-Mae · 19 March 2024

★★★★★ 1/5

Google

Still waiting to get my deposit back. Its been more than 4 months. Property manager Vincent Robinson who I'm dealing with Is just useless. None of the problems I had while I was in the house was sorted. Bathroom was leaking and wasn't fix for two years becouse of incompetent property manager. Stay away from them.

Foks · 18 June 2020

★★★★★ 1/5

Google

My experience with Tucker Gardner has been extremely disappointing. Despite numerous attempts to communicate and seek updates on the return of my deposit, the agency has shown a complete disregard for their contractual responsibilities. Their communication has been abysmal, with no response or accountability for their actions. When contacted by phone, they have failed to provide any meaningful assistance and instead deflect responsibility onto the owner. This lack of professionalism and failure to uphold their obligations as a managing agency is simply unacceptable. I urge potential tenants to reconsider engaging with Tucker Gardner. Their poor communication, lack of accountability, and failure to fulfill their contractual obligations make them an unreliable choice. Save yourself the hassle and look elsewhere for a more another agency that respects their responsibilities.

Shervin · 22 August 2023

★★★★★ 3/5

Google

As a landlord I have no stars to offer Tucker Gardner itself since it became part of Countrywide. I've had some prolonged and dreadful experiences over the the past few years and no access to people who could and were willing to resolve them. On the other hand there are some excellent people working for Tucker Gardner, who have been extraordinarily helpful and efficient. Among them are the two most recent managers of my property, Beth Finbow-Miller and currently Shirley Cook. And I would like to publicly thank and praise them for their intelligence and prompt effective action in sorting out problems. out. 5 stars each.

Cathy · 22 August 2023

★★★★★ 5/5

Google

Manjula was very helpful from the 1st day we had him on the phone about renting properties in Cambridge and thanks to the Tuckergardner Cambridge team we have secured a nice property and we are very happy. I would recommend anyone who is looking for a property in cambridge to get in touch with Manjula

Ashraf · 18 June 2020

★★★★★ 5/5

Google

Manjula was very kind and helpful during the viewing. He was happy to answer all of my questions and understood my situation as I was new to the country and trying to figure everything out. He even offered to give me a ride to the center after the viewing which was very nice of him!

Costas · 18 June 2020

★★★★★ 5/5

Google

Marianne’s handling of the viewing of this property was excellent.

Meryl · 16 March 2026

★★★★★ 4/5

Google

Thanks to Jade Swann who has done a very professional job in organising repairs to the property Tucker Gardner manage on my behalf. Particularly thanks for the regular updates I've been sent.

Ian · 18 June 2023