4/5
TrustpilotGrace @SO Resi
Awesome and quick service with replaying our Keyworkers loan. Grace was quick to reply to our enquiries. Thank you so much
Agent replied · 11 June 2024
Thank you for your positive feedback.
Trusted Agent profile · Cambridge
SO Resi Cambridge reviews
★★★★★
1,347 reviews across 2 platforms
Ermine Street, Cambourne, Cambridge, CB23 3PG
SO Resi's office in Cambridge, at Ermine Street, is rated 4.6 out of 5 across 1,347 reviews on two platforms.
Reviews
Every review we hold for the Cambridge office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotEquity Loans dept/Roy Jones
Roy Jones Was extremely helpful and called back late in the evening after I believe the office would be closed. Although I was quite unclear about what I needed he was able to dig around in my request and supply me with all of the relevant details that I needed to understand my loan with this company. I highly rate the company and wright in particular whose efforts wereoutstanding!
Agent replied · 11 June 2024
So great to hear. Thank you!
5/5
Trustpilot5 stars Klaudia Miara!
Klaudia Miara was very kind and helpful through the whole process, making sure to keep us updated about it all the time and also chasing whoever needed to be chasen. I am very glad with her work. Well done! Thank you.
5/5
TrustpilotExcellent experience
We have had a great service from So Resi today. Karen was caring, sincere, patient with very warm and professional attitude. She had a great knowledge of our personal circumstances and therefore made us feel special, reassured and well informed with the needed information.
5/5
TrustpilotFantastic experience with SO Resi...
Fantastic experience with SO Resi and especially our Sales consultant Elliz Kamil. As first-time buyers, it was all new to us but Elliz explained the process so clearly and was there for any questions we had! Would 100% recommend Elliz and his team. Thank you!
5/5
TrustpilotRoy was the best help
Roy was the best help , after been given the run around , trying to speak to the right person .He answered my questions and put me through to the right department.Great help , thank you
5/5
TrustpilotAkira has been amazing in helping me…
Akira has been amazing in helping me out and complete as fast as possible. Having issues at the currently rented property, her assistance and kindness have been detrimental in achieving this goal. I thank her colleague Amber Leigh in the progression team as well as Sophie and the rest of her colleagues.
5/5
TrustpilotMaeve Mc Fall
Maeve was efficient and helpful dealing with our equity loan. It was a complex issue but she always quickly responded to my emails and it has now been resolved. We are really grateful to her for all her time spent on this.
5/5
TrustpilotSunita Soni was always there to answer…
Sunita Soni was always there to answer any questions and queries. Much appreciate her help
Agent replied · 11 June 2024
Hello Elena, Thank you. We appreciate the positive feedback.
5/5
TrustpilotKaren has been fantastic
Karen has been fantastic, very friendly, approachable and knowledgeable.I am buying a shared ownership property and did not have a clue what I was doing and she has been excellent at walking me though the process.Thank you so much for your help
5/5
TrustpilotSoResi has been helpful through every…
SoResi has been helpful through every step of the process from explaining the customer journey and what to expect to recommending mortgage brokers and solicitors. Thank you to Susan and Karen for answering all my questions and making the process as simple as possible for me as a first time buyer.
5/5
TrustpilotGood customer service.
Good customer service.My query was dealt with Roy Jones.He was very helpful and professional throughout the service.
5/5
TrustpilotElliz went above and beyond to help us!
Elliz was exceptional at helping us finding and reserving the property we were interested in. Elliz was very helpful and easy to contact if we had any questions regarding our shared ownership home. Would Recommend Elliz to anyone looking into buying a new home!
5/5
TrustpilotSO resi
Both Sue Inman and Karen Prior were very professional and had good knowledge of the SO process. From the early stage, they both gave me confidence and assurance that helped to decide which property to go with. I hope this level of good service will continue.
5/5
TrustpilotA great experience with Sandhiya Mohindra
I was very fortunate to be assigned Sandhiya Mohindra as my sales consultant. From the start, she was kind, caring, and clear in her communication. She ensured that I was up-to-date with everything and showed great customer service when I had any questions (which were a lot!). She was quick to respond to emails and answer calls. She always had a smile on her face, and I am grateful to have had her assigned to me.
5/5
TrustpilotI'm extremely grateful for the help I…
I'm extremely grateful for the help I received during the process of buying a flat. A special shout out to Lubna Suarez for her exceptional service provided from the very start. Much appreciated Lubna, thank you.
5/5
TrustpilotTem was brilliant
Tem was brilliant - he helped my parents throughout the whole process, and was very proactive in answering all our questions and queries! He made the experience seamless - we were very happy with Tem throughout! Highly recommend him.
4/5
TrustpilotMTVH
Whilst it wasn’t the smoothest of processes, we got there in the end. The team at MTVH are genuinely good people and really do care about the customers.I’d like to say a massive thank you to Daljit, Andrea & Julie for all their hard work and for putting up with the constant chasing.
5/5
TrustpilotExcellent Customer Service
I've had a great experience working with SO Resi, both Sue and Zoe made the experience so much more easier. They were friendly, approachable and just easy to talk to for the whole process.
5/5
TrustpilotA recent conversation with Roy has…
A recent conversation with Roy has reassured me that I will be supported in the process of repaying my equity loan. Roy is knowledgeable, informative, reassuring and happy to take the time to answer all queries
5/5
TrustpilotLubna Suarez has been really supportive…
Lubna Suarez has been really supportive throughout the purchase of my home. Lubna has replied quickly and effectively to all emails and has helped push the process along and made everything so stress-free. Thank you!!
5/5
TrustpilotOlamide is very helpful
Olamide is very helpful. Always responded to emails and follows up any queries I had during the process. Ola honestly made the process as smooth as could be. Ola was in contact with Soresi solicitors and provided feed back to help the process run smoothly with my solicitors. Thank you very much.
5/5
TrustpilotVery professional and helpful!!
As a foreign family and first time buyers in UK, Rita and her team have been a blessing to go through all the process. They have been really helpful and patient with all our questions. Mohidra is the warmest girl in the world when it comes to welcoming you!And finally, we are at home! :-)
5/5
TrustpilotMy case has been long and complicated…
My case has been long and complicated but Roy in the aftersales team, has supported me all the way. We aren't quite there yet, but fingers crossed. I always receive prompt replies and more often than not a phone call to ask how things are progressing, from my end. I really appreciate the patience and help that continues to be shown to me, thank you.
Agent replied · 11 June 2024
Hello, Thanks so much for the positive feedback. It's important to us. Best wishes SO Resi
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
Industry awards
SO Resi Cambridge is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
Source: Best Estate Agent Guide 2027 results, as published.
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Tell us what you need and we'll put you in touch. SO Resi hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Cambridge.
Questions about SO Resi Cambridge
Has SO Resi won any awards?
Yes. SO Resi won Gold for Best Estate Agent Guide 2027, Sales at EA Masters 2026.
