SO Resi Cambridge reviews

★★★★★ 5/5

Trustpilot

I would like to say a huge thank you to…

I would like to say a huge thank you to Katie at SO Resi for all her support throughout my shared ownership purchase. She has always been happy to answer my questions, keep me updated and explain things whenever I wasn’t sure what was happening. Her communication has been excellent, and knowing I had someone I could contact when I needed help made such a difference. Thank you, Katie, for making what could have been a very stressful experience so much easier! 🏡❤️

Joanna · 22 September 2026

★★★★★ 5/5

Trustpilot

5 star service

My experience so far within the process of purchasing a property with SoResi has been a very good one. I have had outstanding support from Lubna Suarez from the offset right up until the property being under offer. Lubna was great in being able to support me with a fact finding process in the process for the property being successfully allocated to me in a time when I thought I had lost out. Lubna did everything she could to support me and was rooting for me every step of the way. Lubna has been very effective with her communication and at no point have I felt left in the dark about anything. Thank you! I look forward to the remainder of the process ahead.

Consumer · 28 August 2026

★★★★★ 5/5

Trustpilot

Thank you for this positive experience SO Resi

We had an excellent experience with SO Resi, especially thanks to Fran and Angela, who were our Sales and Progression Consultants throughout our property purchase process. They were efficient, knowledgeable, and very supportive from start to finish. As first-time buyers, we anticipated the process to be stressful, but Fran and Angela were always on top of everything, kept us informed every step of the way, and made the entire experience feel smooth, straightforward and professional. We appreciate all of their hard work and would highly recommend SO Resi and their team to anyone purchasing a home. Thank you for making our first home-buying experience such a positive one. Wishing you all the very best!

Jakub · 19 August 2026

★★★★★ 5/5

Trustpilot

LLR Application

Huge thanks to Ahmed and Elliz at SO Resi for their help throughout my LLR process. They were brilliant from the start, clear with explanations, and genuinely supportive at every step of the process. There was no question that was too much to answer. Between the two of them, what could have been a stressful process felt manageable and well guided. Really appreciate their professionalism and patience! Thank you so much

OKEREKE · 31 August 2026

★★★★★ 5/5

Trustpilot

A dream became reality

Working with Piers Garnham made my dream of buying a home become reality,and I cannot recommend him highly enough. Piers was there for me every single step of the way, from start all the way through to completion. He explained absolutely everything clearly, accurately and precisely, guiding me through the whole buying process with great care and clarity at every turn. Truly outstanding service! He deserves every one of 5 stars!

Lidia · 31 August 2026

★★★★★ 5/5

Trustpilot

Great customer service from Anna

Anna, senior sales consultant for the Great Haddon estate has been absolutely fabulous. Responds in a timely manner on email and has always picked up the phone when I've called with queries. Met Anna in person during an open day viewing at the show home and she was super friendly, very approachable and very efficient in all of her work she has done to help me secure a property within the shared ownership section of this estate. Would absolutely recommend Anna to anyone, cannot fault her.

JESSICA · 3 June 2026

★★★★★ 5/5

Trustpilot

Selling Resale property top consultant

Nikolay was hands down the best progression consultant we could have asked for when selling our resale property. Our chain was close to collapse due to an inept broker and solicitor, high stress and my anxiety was through the roof! He chased multiple times a day every day and kept me informed at every instance. He kept communication coherent for everyone involved. He was persistent but firm, and understanding about our situation as well as incredibly hard working, messaging late into the afternoon/evening to follow up when clearly he struggled to get back to me during the day (I really appreciate this as it shows he understood how anxious I was) I can’t thank him enough for helping him sell our lovely home and secure our future forever home! Klaudia was also amazing as she progressed us to exchange when Nikolay was on annual leave.

Emma · 27 May 2026

★★★★★ 5/5

Trustpilot

Fran was amazing from the start of our…

Fran was amazing from the start of our application for a so Flexi home all the way to the day we moved in! I think we were in contact over a period of 6 months whilst the houses were being completed & plot allocation could begin. Over this time she was always available through email or over the phone to keep us up to date. I still see her around the neighborhood working hard to get houses prepped for future tenants! Couldn't be happier with our experience & house thanks to Fran!

Samantha · 22 May 2026

★★★★★ 5/5

Trustpilot

Sami & Tadi

The first few times viewing the property with friendly sales consultant Ms. Vanessa A. were fantastic. She always answered our questions clearly and made us feel very welcome. Progression Consultant, Ms. Heidi was amazing throughout the entire process. She kept us updated on every step and quickly answered all our questions. A huge thank you to both of you for being so amazing and helpful!"

Yegeta · 27 August 2026

★★★★★ 5/5

Trustpilot

Amazing experience!

My husband and I moved into our new flat in March and had such a great experience with Piers Garnham - we know we are a bit late with our review (sorry Piers!) but just wanted to express how attentive and speedy Piers was with communication and getting us our flat as soon as possible. Amazing experience with SO Resi after having issues prior to this trying to get a flat - such a relief how speedy it was!

Mariam · 16 May 2026

★★★★★ 4/5

Trustpilot

Our experience with SORESI has been…

Our experience with SORESI has been very positive. Huw and Renee have been hugely helpful in the process of viewing and applying for a property and welcoming at all times. Huw has been great at communication, responsive, and hugely knowledgeable on information about the property and the details of the ongoing shared ownership process. His approach has made us feel comfortable to ask questions at all times. I would recommend SORESI based on their ethos and their transparency.

Keir · 21 May 2026

★★★★★ 5/5

Trustpilot

We’ve had a really positive experience…

We’ve had a really positive experience purchasing our flat with So Resi. The whole process can be quite stressful, but Klaudia made a huge difference for us. She was incredibly helpful, responsive, and really pushed things forward when we needed it most. Her support and dedication helped speed up the process, and we always felt like we were in good hands. We’re very grateful for everything she’s done and would definitely recommend So Resi to anyone looking to buy a home.

Narcisa · 1 May 2026

★★★★★ 5/5

Trustpilot

After speaking with Temel I felt really…

After speaking with Temel I felt really calm and reassured about the process of shared ownership. I’m confident if I ever had any further questions or needed assistance he would be there to ask. The apartment is lovely, and comes with everything I would need to make my home. Fingers crossed everything goes as planned with my mortgage application, but I can’t fault the service I’ve received. Really clear, helpful and friendly. Thanks Temel!

Candice · 4 May 2026

★★★★★ 5/5

Trustpilot

Great experience

When I first started looking into shared ownership, I felt quite overwhelmed as I had no idea where to start or what the process involved. From my first enquiry through to completion, Andrea and Jacqui were (and still are) there to guide me and were always happy to answer any questions I had.

Emily · 24 August 2026

★★★★★ 5/5

Trustpilot

I am writing a review for Roshan…

I am writing a review for Roshan Sisteedhur - my current sales consultant. I am in the process of buying through Shared Ownership and my experience so far has been excellent. I have received excellent customer service from Roshan. he has explained everything very clearly and is always happy to answer any of my questions. I do shift work so sometimes I have to cancel or readjust appointments last minute and Roshan is very understanding of that and is always happy to move the appointment to a time that suits me. Over all, I would recommend buying from So resi as their staff is excellent.

Durre · 18 January 2026

★★★★★ 5/5

Trustpilot

Exceptional, tailored guidance from start to MOS, Temel Kamil is a standout asset to SO Resi

Navigating shared ownership can be daunting, but working with Temel made the entire experience seamless, transparent, and genuinely enjoyable. From our very first enquiry right through to the issuing of the Memorandum of Sale (MOS) and our handover to the progression team, his professionalism was second to none.

Anya · 4 September 2026

★★★★★ 5/5

Trustpilot

Highly recommend going through the purchase process with SO Resi

I had an amazing experience with them. Edgar was very helpful and kind from the first time we spoke by phone. The entire team was also very professional, they explained everything and answered all my questions any time I needed. I never thought buying a property would be thst easy! I highly recommend going through the process of buying a property with SO Resi.

Ana · 1 May 2026

★★★★★ 5/5

Trustpilot

A nice viewing appointment at Edcity

My husband and I had a very pleasant viewing appointment with Rosh at Edcity last Saturday. The flat and the whole property is clean and stylish. Rosh is very nice and patient to answer all our questions. We are really dreaming about our future life here!

Huiting · 18 August 2026

★★★★★ 5/5

Trustpilot

We had a great experience buying our…

We had a great experience buying our first home with SO Resi. A special thank you to Vanessa Aluko, who was always so kind, warm and helpful throughout the process. She made us feel very welcome and supported from the beginning.

María · 14 September 2026

★★★★★ 5/5

Trustpilot

SO Resi & Anna have been amazing throughout our…

Anna has been amazing throughout our house buying journey. As first time buyers, the process felt overwhelming at times, but her knowledge, support, and quick replies made everything so much easier. No question was ever too much trouble, and she always kept us informed and reassured even down to the progress of the build.

Anonymous · 1 June 2026

★★★★★ 5/5

Trustpilot

Excellent levels of service from Anna

Excellent levels of service during our property purchase. Anna was super helpful and made the whole process that much easier, always on hand to answer any questions. Would 100% recommend buying a house from Anna and SO Resi.

Andrew · 5 September 2026

★★★★★ 5/5

Trustpilot

Absolutely brilliant

Nikolay has been amazing from start to the end! He was always ready to give advice, support, and was always available to answer all my questions. He was the first person that I would call if things weren't progressing as they should and he would make sure that things smoothly move along. I cannot thank him enough for all the support that was given in this, sometimes not so easy, process of buying a shared ownership property. Thank you so much, I am so grateful you were on this journey with me.

Marina · 22 September 2025

★★★★★ 4/5

Trustpilot

I have recently sold my property…

I have recently sold my property through SoResi and it was a hard and frustrating process at the start. Tia took over the management of our sale at SoResi’s end and has been nothing but amazing. She kept me updated throughout the process, chased where needed and kept all parties in the loop. I couldn’t have asked for better than Tia and we are very grateful for all the help and support she gave us, especially in the final week. Thank you Tia!

Amy · 17 September 2025

★★★★★ 5/5

Trustpilot

Huw was very efficient in responding to…

Huw was very efficient in responding to all the queries I made throughout the process. He was always helpful, professional, and quick to reply. He was also very accommodating when I needed to visit the flat again to take some measurements, which I really appreciated. Overall, a great experience and excellent service.

Donn · 16 May 2026