Trusted Agent profile · Cambridge
★★★★★
1,339 reviews across 2 platforms
Ermine Street, Cambourne, Cambridge, CB23 3PG
SO Resi's office in Cambridge, at Ermine Street, is rated 4.6 out of 5 across 1,339 reviews on two platforms.
Tell us what you need and we'll put you in touch. SO Resi hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Cambridge.
Every review we hold for the Cambridge office, from every platform, shown as written. First names only.
5/5
TrustpilotOlamide Ashimi was professional
Olamide Ashimi was professional, his reaction time to queries was instantaneous, and with excellent feedback - and it all added up to a high quality service, because he helped get our final share purchase over the line, when it often looked like we weren't going to meet that deadline.
Thanks so much for your fantastic feedback.
5/5
TrustpilotBig thumbs up from me!
I’m currently going through shared ownership and can’t fault my experience so far. It’s been made so much more easier by the lovely Renee. From my first initial phone call right up to now Renee has been so informative and made the whole process much less scary for me! She’s only a phone call or email away and always gets back to me to put me at ease. Wouldn’t hesitate to recommend and can’t thank Renee enough for all her help so far.
5/5
TrustpilotFantastic experience dealing with SoResi during the sale of my flat
Really impressed with selling my flat through SoResi. My Sales Agent was Ariana Rasic and she was knowledgeable and efficient throughout the entire process. She was quick to respond to all of my queries, she explained the process well and she worked hard to move the process along as quickly as possible. I would highly recommend SoResi to my friends and family.
5/5
TrustpilotWest Camborne
We were notified @ short notice of 4 shared ownership properties that were available for viewing the next day (Saturday), I phoned immediately & was informed by Karen Prior of the criteria required & having satisfied them was offered one of two appointments that were left, I took the 10.30. Unfortunately during Friday evening I became very Ill with a gastric problem that meant I would not be able to travel for the viewing. I phoned Karen on Saturday morning & informed of this & would have to cancel, Karen immediately offered to do a video tour of the property to forward to us, which she did. The service & compassion shown by Karen was much appreciated & although we decided not to register our interest on this property we thought the service was remarkably good. Thank you Karen
5/5
TrustpilotGreat company
The whole process with So Resi has been so smooth. The people that have helped us along the way were Temel kamil & Ellis kamil. As this is our first time buying things we’re a bit confusing but they both ensured we understood everything and took the time to sit down with us and explain every little detail that we didn’t understand. It has made buying for the first time a smooth process and I can’t thank Tem and Ellis enough for their help. I’d 100% recommend them
5/5
TrustpilotI have recently completed the purchase…
I have recently completed the purchase of a shared ownership property in Cambourne. I can't express how impressed I was with the Senior Sales Consultant Karen Prior.Karen made the whole process stress free (or as stress free as the process can possibly be). She was always available to offer advice and guide me through the process.I would have no hesitation in recommending So Resi and Karen to anyone.Gary H
4/5
TrustpilotGoal Achieved, sold my home
I recently sold my home, and it was quite an interesting journey, especially with MTVH. Despite a few bumps along the way, I’m pleased to say I achieved my end goal and couldn’t be happier with the outcome. Alexander Tozer was my contact, it was a long process but he pushed for the completion date and that was achieved.
5/5
TrustpilotSue and Karen
Susan Inman and Karen Prior were absolutely brilliant in sorting things out for me. I am really grateful for all their immense help and support at turning things around very quickly. Thank you both. I would definitely recommend using SO Resi.
Thank you. Best wishes
5/5
TrustpilotAmazing service from Temel, Zoe and Ellis, SO Resi
Amazing service so far with SO Resi. Temel has been very helpful and extremely patient with me in answering all of my queries and questions that I have had. He has been efficient and approachable which has really put my mind at ease. The team are welcoming and professional and have made buying my first property an enjoyable experience. I'm really excited for the next stage! Thank you so much to the team, I highly recommend them.
5/5
TrustpilotHelped us sell our shared ownership flat
Helped us sell our shared ownership flat through a sim sale-staircasing. Sylvana was very helpful and prompt. She helped retrieve documents that the buyer's solicitor, which eventually enabled us to complete before Christmas.Many thanks to Sylvana and team for you help!
5/5
TrustpilotThere is a gentleman named Roy
There is a gentleman named Roy. He is one of the staff who has supported me during my request for information about redeeming the support scheme by the government when I was supported.He is patient, his follow-up is very supportive and found him very respectful in his dealing with me.He remains an "icing on the cake" in his dealings.The right front-line staff that deserve something special from the establishment. Thank you Roy.
5/5
TrustpilotMassive Thanks to Karen @ SO Resi
I was looking at options for a shared ownership property and came across SO Resi. The service has been outstanding and my experiences have been very positive. This has been backed up by the excellent and efficient service I have had from Karen Prior. Karen has been fantastic and made me and my family feel welcomed when we viewed the property last week. Karen also contacts when she says she will contact. The communication has been brilliant and I am so happy with her service. I can only recommend SO Resi and Karen Prior highly - 5 *
5/5
Trustpilot'Not all Superheroes wear Capes'
'Not all Superheroes wear Capes'Having taken an offer on my Shared Ownership property in March 2021 the process began. My Conveyancing Solicitor and Estate Agent were ignoring my emails, telephone calls and never I never updates for several weeks on many occasions. Pa started to write to them, suddenly I start to receive messages and updates. Mr Manneh continued to to support me, getting results in a way I never could.I never asked Pa for assistance, he just stepped in and never stopped until the very end when exchange of contracts and completion was done.I know for sure I'd still be waiting for things to happen without Pa and his determination. Mr Manneh had no obligation to do what he set out to achieve, I'll always be tremendously grateful to Pa.
5/5
TrustpilotI cannot recommend So Resi enough…
I cannot recommend So Resi enough for all the hard work and effort they have given to me. Jacqui Corrigan my Sales Consultant was always there when needed and is such a lovely lady who was very professional. From the minute of being in contact with Katie Fox, she was helpful, attentive and always there to help me with whatever question I had. A great asset who honestly I could not have had a better relationship with. As someone who was a first time buyer and had no clue on what to do, they really looked after me and gave me all the time in the world. Katie, thank you so much!
5/5
TrustpilotOmar a Great Housing Professional
Omar has been exceptional. He has handle this difficult process very calmly and has been professional throughout the entire process. He has been available to provide support, advice and empathy. What a great professional! I couldn’t have asked for better housing professional like Omar. His calm demeanour is an added advantage, a good listener and communicator always available to support and provide the requisite support needed. Omar will chase up things where practically applicable- he is a professional you will never regret trying.
5/5
TrustpilotSuper friendly and helpful Sales Team!
We're buying our first property with SoResi and Elliz has been super helpful and knowledgable throughout the whole process so far! We're super happy with how quickly everything is handled and Elliz has been going above and beyond to answer all of our questions. Always friendly and helped minimise the stress of buying our first home. Would 100% recommend!
5/5
TrustpilotVery Smooth Purchase Throughout From My 1st Share to 100% Purchase
This has been really wonderful experience of buying home on shared ownership through SoResi. I have just bought the 100% shares of my house and my consult Holly Moran was so helpful during the whole process. She replied all my queries, listened to me patiently over the phone and arranged all documents in an efficient and timely manner required for the final purchase to do the completion in a record time. Holly was always very professional in her dealings. I would like to thank Holly & SoResi for helping me to fully own my first home and making the entire process very smooth and stress free. Brilliant!!
5/5
TrustpilotSandhiya you are incredible!
I had an amazing experience with the friendliest team over at SoResi. I viewed this incredible apartment Sandhiya was one of the nicest people I’ve ever met. She was so friendly and welcoming, she showed me and talked me through everything. She was extremely honest and clear and I left excited to continue the process. She really made me feel like she could help me.
5/5
Trustpilot5 Stars for Hana!
I dealt with Hana for the first part of my purchase and I couldn’t be happier. As a first time buyer I’m new to the whole process and Hana was consistent with her communication, called to check in to make sure things were running smoothly. Even friends and family said they couldn’t believe how efficient she had been. I’m full of confidence with So Resi for the rest of my purchase. Thank you Hana! You made a first time buyer feel relaxed and excited - no stress whatsoever! X
5/5
TrustpilotThanks to Katie Fox
Heart felt thanks to Katie Fox who has patiently stood by me through these past 11 months as I waited to move into my new home. She has always been understanding, patient and like a friend. She received many frustrating emails from me along the way, sharing how difficult I was finding the wait and she never got defensive or rude, always reassuring me that she understood. When So Resi finally took handover of the property she couldn’t contain her joy for me that I was finally able to move in. I will forever be grateful for her support, patience and kindness. Julia
5/5
TrustpilotAmazing Customer service - Rita Shah SoResi
I just bought my apartment in West Ealing with SoResi and I have to admit the process from beginning to end was very smooth. The sales consultant Rita Shah was absolutely amazing from the start of my journey to buy my London property. From the moment I met Rita at the show exhibition she was extremely friendly and very helpful. Rita organised me to view the show apartment and more. She run through all the ins and outs what I needed to do in order to start the whole process. From mortgage advisor to solicitors to being registered with SoResi and much more. Rita made me feel very reassured when things went wrong and when information from me needed to be passed on to Metro or my solicitors. The whole organisation of SoResi and the team were fantastic. I m really appreciated everything they did for me and my partner …especially Rita. Both of us would definitely recommend this company. They have put both of us at ease and welcomed to buy where we bought in West Ealing. Now that all is done we cannot wait to move in and enjoy a glass of wine overlooking the amazing scenery in the rooftop of our block where we have a 360 degree viewing of London. Transport links and facilities near the development also contributed for my investment on this particular location. We will definitely now enjoy London more than ever. Thank you again Rita Shah - So Resi 😊
5/5
TrustpilotSelling my house is going very quick
Selling my house is going very quick. Hana Ahmed has been amazing. My house was put live on sale on 25/01/2022 within 3 weeks, viewing were arranged, all the people who viewed were all interested to buy my house and this is the 3rd week I have a potential buyer. I was and still updated every progress from first day. So Resi login has all the information and tracking about the progress of house sale. Best service from Hana Ahmed she answers all the questions very knowledgeable. Currently buyer and seller 's solicitors are communicating. Super happy with the service. So Resi simplify the buying process. They have exceeded my expectations.
5/5
TrustpilotSuper staircasing, thanks to Holly
Holly from the SO Resi / MTV After Sales team was simply brilliant in all aspects. She fully explained the process, got back to me very quickly on any questions, passed necessary documents and liaised with other teams super fast to make the process as smooth as possible. But what's more, Holly is reassuring, super positive and super friendly. Thank you so much, Holly. It's been a pleasure having you guide me through the staircasing process. It couldn't have been a better experience, in fact!
5/5
TrustpilotFlawless, Professional. Just Awesome
I cannot praise the people at SoResi, Sunita who was with from from the very start to completion made the journey easy and welcoming. If your thinking about using Soresi, i can certainly say go for it!!!!Thank you Sunita, awesome !!
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Tell us what you need and we'll put you in touch. SO Resi hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Cambridge.
