Trusted Agent profile · Cambridge
★★★★★
311 reviews across 3 platforms
18 Mill Road, Cambridge, CB1 2AD
SAB Saint Andrews Bureau Ltd's office in Cambridge, at 18 Mill Road, is rated 3.6 out of 5 across 311 reviews on three platforms, including 227 Google reviews rated 3.5.
227
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
74
Reviews on Trustpilot
Business-wide
Every review we hold for the Cambridge office, from every platform, shown as written. First names only.
5/5
GoogleI have been renting a flat in Cambridge through SAB (Longstanton branch) for over three years now and I have to say that overall, the service they provide is of very high quality. They are very responsive, efficient and helpful. I would recommend them to anyone looking to rent a property in Cambridge.
5/5
GoogleAs a 1st time landlord I was optimistic but cautiously-so, however I needn’t have been as Saint Andrews Bureau gave me confidence in their second to none service and made letting my property extremely easy. They were prompt to find tenants, and kept me fully informed every step of the way. I would highly recommend them.
5/5
GoogleI was renting out a property via Saint Andrews Bureau for four years and had a very good experience. The service provided by the team was professional, especially at the end when I was moving out. The team gave me all the information needed which made the whole process much easier. Thank you again.
5/5
GoogleAbsolutely fantastic customer service. They're a pleasure to work with and I'd highly recommend them.
Our standards of service are important to us so thank you very much for such positive feedback.
1/5
GoogleSab have been promising to do the same small job for nearly 5 months. Extremely unprofessional and not helpful at all.
Having looked into this we understand you have been requesting that the bike storage area be cleared of old abandoned bikes. Our Estate Management department do currently have this in hand and is arranged to be done this week. We apologies for the delays. The Directors. SAB.
5/5
GoogleOver the last 5 years the Staff at SAB Royston have managed two properties for us. They have done an excellent job, always advising and checking with us before any work is carried out and carrying out their inspections of the properties with due diligence. Always cheerful and accommodating. First Class
5/5
GoogleI have used their service to get an accommodation in Cambridge. It was a real good experience with getting the issues fixed on time and prompt reply for the questions. Overall a trustworthy business in Cambridge. Would highly recommend to people in search of accommodation. @SAB Keep up the good work.
5/5
GoogleI have let my house through SAB for 2 years now and the team at Longstanton have always been extremely helpful and resolved any issues straight away. Their communication is always prompt and very efficient. I would definitely recommend them as an agent and will continue to use them.
5/5
GoogleI have rented my cottage from SAB for a year and a half. The cottage is maintained to a high standard. Any problems, and there have only been one or two, have been addressed quickly and efficiently. I am impressed with the service SAB delivers and would highly recommend them.
5/5
GoogleWe have several properties rented through SAB and have been impressed with the friendly, experienced staff. Over the years we have had many different tenants and what could have developed into problems were sorted smoothly and efficiently by SAB. We would have no hesitation in recommending them to other Landlords.
5/5
GoogleSAB is a professional and dedicated Agent. In contrast to other agents, SAB consistently treats me as a valued customer, listens to my needs and responds accordingly. Importantly, they are trustworthy, in a sector where standards can all too easily drop. Keep up the good work team. Highly recommend.
5/5
GoogleI have rented a house managed by SAB (N.B: Longstanton Branch) for 3 years. I could not have expected better service - always extremely friendly and professional, and any issues were dealt with very swiftly. They stuck up for us as tenants on several occasions. I would highly recommend them.
5/5
GoogleI am excedingly happy with the way sab have looked after the rental of my property for almost eleven years. Despite minor hiccups I have always been able to get friendly and useful advise from those involved with my busines. For this I say a big thank you
5/5
GoogleSince renting properties through SAB, I have received nothing shy of excellent service from them and for that reason I would not hesitate in recommending them. They have worked tirelessly to make improvements to the property and their efficiency and speed of response has been excellent. Thank you!!
5/5
GoogleAfter 18 years of renting, first one and then another house in Cambridge through SAB, I can absolutely say they offer a first-class service, treading the fine line between keeping the landlord and tenants happy. I would highly recommend them from both a landlord and tenants perspective.
5/5
TrustpilotPositive experience
I had a very positive experience with SAB for the duration of our tenancy, for fixing small or big issues. The communication was also very fluid. Many thanks to the Cambridge team.
3/5
GoogleSab was not very helpful in the process of starting to rent the house, and afterwards they did not let me know when someone was coming into my apartment even if I asked them to let me know. Apart from that they are ok.
5/5
GoogleI am at the moment experiencing a change of tenant, it was a surprise after 9 years, but I needn’t have worried, the office are dealing with it so efficiently, every time I ask a question the answer is ‘don’t worry we deal with that’.
5/5
GoogleI have a rental property near Royston managed by the local branch in Market Hill Royston. St Andrews Bureau has ensured that this is maintained properly while maximising my income. I would have no hesitation in recommending them to anyone considering letting out their property.
2/5
GoogleSAB don't really provide any service to prospective tenants. Expect to do everything yourself and carefully double check everything they do. They were slow & incompentent but cheap and not wilfully malicious. I wouldn't recommend them. If you see a good deal there proceed with caution.
5/5
GoogleVery efficient overall service, Edward and Matt particularly helpful. Quick replies to emails and great show rounds of the properties. I would recommend this company for anyone who is looking to rent a house/flat in Cambridge. You will not be disappointed.
5/5
GoogleI lived in a rented property under SAB for 3.5 years. The customer service was fantastic, extremely helpful and the management always sought to fix any problems we had with the property almost instantly on the same day. Would I recommend using them? Yes, definitely.
5/5
GoogleSab has been managing my rented property for the last year. Highly professional and friendly service from a competent team which understands the market and the requirements of both landlords and tenants alike. I have no hesitation in recommending them to landlords
5/5
FacebookVery efficient service throughout the selling process. We were kept informed at every stage and nothing was too much trouble- I would highly recommend the team at Tiffens if you were considering selling your house.
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