Martin & Co Cambridge reviews

★★★★★ 5/5

Google

We received excellent service from Federica at Martin & Co in Cambridge, right from her initial response to our request for a house to a let, through to the preparation of contracts and arrangements for access to the property. She understood our needs and the time pressures that we were under, yet also exerted no pressure during times of uncertainty that invariably arise during property transactions and moves. Always polite and courteous and when a problem arose she and her colleagues were happy to help sort out. A positive experience all round so far.

Andrew · 20 March 2020

★★★★★ 5/5

Google

After having some awful experiences with other agents in the area, we had booked a viewing with Martin and co and expected more of the same. However, we were very pleasantly surprised at the professionalism, compassion and swiftness of the service. We’d been having one of the toughest times of our lives looking for somewhere to live and the team at Martin and co took us on board and solved all of our problems in less than two weeks. We could not be any more grateful, more pleased or more likely to recommend these folks to anyone looking for an estate agent. Eleanor - you are the very definition of a professional and we thank you from the bottom of our hearts for everything you’ve done for us.

Josh · 20 March 2020

★★★★★ 5/5

Google

The whole team have been excellent, supporting the process in and out, advising and assisting whenever was needed making less stressful the renting process.

Cristiane · 20 March 2025

★★★★★ 5/5

Google

Spent alot of time going through other agents and landlords with no luck. Stumbled across Martin&Co and the amazing Eleanor. She made the whole process easy and smooth. Very helpful, great service! Thanks Eleanor

Tom · 20 March 2019

★★★★★ 5/5

Google

Smooth and easy process arranging a rental property with Martin & Co. Eleanor Pettet was friendly and helpful throughout. Good estate agents.

Ethan · 20 March 2022

★★★★★ 5/5

View Agents

A positive experience

We received excellent service from Federica at Martin & Co in Cambridge, right from her initial response to our request for a house to a let, through to the preparation of contracts and arrangements for access to the property. She understood our needs and the time pressures that we were under, yet also exerted no pressure during times of uncertainty that invariably arise during property transactions and moves. Always polite and courteous and when a problem arose she and her colleagues were happy to help sort out. A positive experience all round so far.

Andrew · 15 November 2019

★★★★★ 5/5

Google

Highly professional agents and dealing with them was hassle-free. All housing issues were addressed and sorted promptly. Staff like Waisum Lam and Anna Crane were extremely helpful and deserve a mention here. Thanks guys!

Kartika · 20 March 2018

★★★★★ 5/5

Google

Great service! Martin & co helped me find my current tenancy; they were professional and helpful throughout. When I was searching for a property to rent they were happy to discuss my requirements with me and made a number of helpful suggestions based on what they heard. As property managers they have also been prompt and helpful on top of this. I am very happy with their service so far, and am glad to have found them when I did!

James · 5 June 2019

★★★★★ 5/5

Google

Martin & Co are by far the most professional and responsive letting agent in Cambridge. Having just moved within town, and having had almost no expectations of letting agents after disastrous dealings with other local letting agencies, I was pleasantly surprised by the speed, efficiency, and courtesy of the service. I would highly recommend you use them over any other letting agencies in town, who appear to think of their customers not as clients but as money machines. Martin & Co show it's really not that difficult to have happy customers in the lettings business - reply quickly, behave professionally, and treat your customers like like real people rather than a source of revenue.

A · 5 June 2019

★★★★★ 5/5

Google

I received good experience of professional service from this letting agent. I had looked for renting the property in one of highly demand areas in Cambridge. At first, I felt the process for application and complete all requirements for tenancy agreement were not easy, especially for myself which I had prepared all things from oversea. Fortunately, their staff who serviced me (Ms. Federica Petrocca) was so nice and provided me lot of useful info and guidance so everything can be done properly for my move in. Thanks all of staffs at Martin & Co.

Sukit · 20 March 2019

★★★★★ 5/5

Google

"Washing machine issue" My boyfriend and I are renting an apartment in at Matthews Gardens and recently we started to experience some problems with the washing machine. We contacted the agency to let the know and the agent in charge to deal with it was Amelia Perez. She was not only very professional and quick dealing with the issue, but also, very kind, super helpful and understanding. And because her professionalism, our problem was resolved in only few days. We have been so lucky to have had her in charge of our problem!! So, thank you very very much again for everything and also to our landlord. Regards, Neil and Sara"

Sara · 20 March 2019

★★★★★ 5/5

Google

Great service! Martin & co helped me find my current tenancy; they were professional and helpful throughout. When I was searching for a property to rent they were happy to discuss my requirements with me and made a number of helpful suggestions based on what they heard. As property managers they have also been prompt and helpful on top of this. I am very happy with their service so far, and am glad to have found them when I did!

James · 20 March 2019

★★★★★ 5/5

Google

Martin & Co are by far the most professional and responsive letting agent in Cambridge. Having just moved within town, and having had almost no expectations of letting agents after disastrous dealings with other local letting agencies, I was pleasantly surprised by the speed, efficiency, and courtesy of the service. I would highly recommend you use them over any other letting agencies in town, who appear to think of their customers not as clients but as money machines. Martin & Co show it's really not that difficult to have happy customers in the lettings business - reply quickly, behave professionally, and treat your customers like like real people rather than a source of revenue.

A · 20 March 2019

★★★★★ 5/5

Google

Waisum was very helpful, professional and extremely prompt with communication. Would definitely recommend Martin & Co, very pleasant experience and I look forward to the coming tenancy with full confidence in their management.

Amy · 20 March 2018

★★★★★ 5/5

Google

It was a very pleasant experience to work with Martin and co to let my flat. They are experienced and it shows through in their work ethic: they visited the flat and advised about the preparations needed, and then responded quickly to my emails, enquiries and requests giving good and sensible advice. They were able to attract multiple offers within two days of the property going to market and advised about their merits. I would highly recommend Martin and co to other potential landlords in Cambridge.

Jack · 11 August 2018

★★★★★ 5/5

Google

My experience as a tenant with Martin & Co. was excellent and I would not hesitate to recommend them. Eleanor was very helpful and responsive.

Jeremy · 20 March 2021

★★★★★ 5/5

View Agents

Excellent service

I recently rented a flat through Martin & Co. I found their letting process straightforward and efficient, and I'm now settled happily in a new home. Federica that dealt with my application was exceptional - talented, helpful, knowledgeable. She answered all questions promptly and ensured all the procedures were not delayed.I’m very pleased with how she helped me, from start to finish especially in a period so stressful as time was an issue. Thanks so much. Highly Recommended!

Mr · 27 August 2019

★★★★★ 5/5

Google

My husband and I have used Martin and Co several times in the past few years and have been nothing short of impressed by the service we have received. Both Matt and Mairead have made letting our properties extremely straight forward and easy. They get us very good tenants and look after the properties very well. They have always ensured that we are kept up to date and they handle all aspects of the letting procedure with the minimum of fuss to both owner/tenant. I would recommend Martin & Co to any landlord looking to let their property as well as recommending them to any tenant looking for a good home through a very good agent.

Rubie · 2 June 2018

★★★★★ 5/5

View Agents

Washing machine issue// Amelia Perez

My boyfriend and I are renting an apartment in at Matthews Gardens and recently we started to experience some problems with the washing machine. We contacted the agency to let the know and the agent in charge to deal with it was Amelia Perez. She was not only very professional and quick dealing with the issue, but also, very kind, super helpful and understanding. And because her professionalism, our problem was resolved in only few days. We have been so lucky to have had her in charge of our problem!! So, thank you very very much again for everything and also to our landlord. Regards, Neil and Sara

Sara · 15 May 2018

★★★★★ 5/5

Google

As a first-time landlord, I have appreciated how the team at Martin& Co took the time to talk me through the process, making it as smooth and easy as possible. There has always been someone there to quickly speak to, either by phone or email, if issues arise. I've noticed compared to some organisations, when you speak with them they're a team, there's no "not my department" type of reaction to a query. So yeah, very good in my experience.

Fiona · 20 March 2018

★★★★★ 5/5

Google

It was a very pleasant experience to work with Martin and co to let my flat. They are experienced and it shows through in their work ethic: they visited the flat and advised about the preparations needed, and then responded quickly to my emails, enquiries and requests giving good and sensible advice. They were able to attract multiple offers within two days of the property going to market and advised about their merits. I would highly recommend Martin and co to other potential landlords in Cambridge.

Jack · 20 March 2018

★★★★★ 5/5

Google

Best experience I had with this agency. I have been buying selling property over the years. Martin @Co Cambridge is the best service and staff I have come cross. Thanks

Alice · 20 March 2019

★★★★★ 1/5

Google

We gave them the keys to our property to let in June. Despite a number of attempts to contact the agent. He never returned my or my partners call. Claiming they were extremely busy during covid. Lost at least 2-3 months of rent on a property. When we finally decided to call it a day and requested our key back. The agent called back in 5 mins total fake and unprofessional. Avoid!

Dr8v8l · 20 March 2021

★★★★★ 5/5

Google

Excellent service, made everything so easy and really good communication to keep you up to date with what's going on! Victoria, Eleanor and Matt are fantastic! I have rented out with them previously a few years ago and now I am going with Martin and Co again because they are far better than their competitors in terms of friendliness, background checks are better to ensure you get the perfect tenants and reliability.

Toma · 20 March 2021