Trusted Agent profile · Cambridge

Leaders Sales Cambridge reviews

3.9

★★★★★ Good

609 reviews across 1 platform

140, Hills Road, Cambridge, CB2 8PB

Leaders Sales's office in Cambridge, at 140, is rated 3.9 out of 5 across 609 reviews on 1 platform, including 609 Google reviews rated 3.9.

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3.9 / 5

609

Reviews on Google

This office

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Reviews

Every review we hold for the Cambridge office, from every platform, shown as written. First names only.

5/5

Google

Katie was a great help throughout our experience with Leaders and very attentive & reassuring. Would recommend!

Olivia · 17 June 2020

Agent replied · 16 June 2024

Hi Olivia Hamilton, Thank you for the great review of our Leaders Estate Agents Cambridge team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team

5/5

Google

I have found Leaders to be very professional agency, v helpful in helping me to find a rental property. The lady I have been working with is extremely communicative and proactive - which gives comfort when you are going through the often daunting process of trying to find somewhere to rent. Thank you Leaders!

Susannah · 17 June 2022

Agent replied · 16 June 2024

Dear Susannah, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Andreea helped me significantly when looking to let my first home, was incredibly friendly and did a great job in helping me sort out my viewings as I was a slight pain !

William · 17 February 2024

Agent replied · 16 June 2024

Dear William Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I have recently been dealing with a fantastic lady called Charmaine at Leaders Cambridge, not only is she extremely knowledgeable and professional, she is also very approachable and helped me through the process of getting my property. She answered all my questions and was very patient with me. I would highly recommend them.PositiveProfessionalism

Helen · 17 June 2022

Agent replied · 16 June 2024

Dear Helen Boots, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We really enjoyed having Katie S. show us around the property that we looked at. Katie had all the important information on hand, was polite, friendly and helpful. We were also happy to find out that Leaders can help set up utilities for tenants which would save anyone renting through them quite a bit of hassle.PositiveResponsiveness, Quality, Professionalism, Value

Atanas · 17 June 2021

Agent replied · 16 June 2024

Hi Atanas, thank you for taking the time to let us know how we did. We were pleased that Katie was able to assist you in looking for a property and appreciate your kind feedback. Kind regards Customer Care Team

1/5

Google

Avoid. I genuinely have no idea about what's wrong with them. You have to continuously chase after them to get any sort of issue that might arise sorted out. They used to be ok but became very slow and inefficient. They do many mistakes and it's definitely not worth the money you give them. There are way better Agencies. Mostly they won't care about you and your belongings.

Sosia · 18 June 2017

Agent replied · 16 June 2024

Hi Sosia, we are sorry to hear that you feel this way and are not happy with the service. If you'd like to discuss this further please don't hesitate to email customerservice@leaders.co.uk

5/5

Google

I am highly delighted to find the property with great and big support of the Leaders Cambridge! Great staffs, Charmaine and Elliot, always welcome me and they tried to support my moving and tenancy agreement at their best. I can say the Leaders is the highly recommended letting agency!PositiveResponsiveness, Quality, Professionalism, Value

Hyunjae · 17 June 2022

Agent replied · 16 June 2024

Dear Hyunjae, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I’ve been working with Jake to secure a rental property in Cambridge and cannot recommend him enough! He’s been super helpful, understands what I’m looking for with great communication throughout. Can’t recommend him enough!

Holly · 19 December 2023

Agent replied · 16 June 2024

Dear Holly Saul Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I really appreciate their support throughout the process. Thanks Leaders team

Shrusti · 8 January 2026

5/5

Google

Very professional and efficient. I emailed a number of estate agents and Jack responded to me within minutes and booked a viewing the following day. Since then he has been fantastic with arranging everything. Alfie and Leah have also been great.

J · 17 June 2023

Agent replied · 16 June 2024

Good afternoon Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Best customer services.Amy Hart she so friendly if I have any doubts any time I can call her and she will clear that one as soon as possible

Ashly · 17 April 2024

Agent replied · 16 June 2024

Dear Ashly S Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

4/5

Google

Leah from Leaders and all her amazing and friendly coworkers helped me out when I was in the process (still am lol) in renting my studio in Cambridge. They are extremely responsive and do not give any attitude dealing with their customers. Lovely customer service and professionalism :)PositiveResponsiveness, Quality, Professionalism, Value

Maryam · 17 June 2022

Agent replied · 16 June 2024

Dear Maryam Mancy, We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team

5/5

Google

The entire team at Leaders have been incredibly helpful and efficient in aiding me with moving properties. A big Thankyou to Leah who has been very professional and helpful during what is a hectic time trying to move properties. I would highly recommend both Leah’s and Leaders services to anyone looking to move properties.PositiveResponsiveness, Quality, Professionalism, Value

Tom · 17 June 2021

Agent replied · 16 June 2024

Hi Tom, we are so happy to read such a great review about our team at Leaders Estate Agents Cambridge! It was great that Leah was able to assist you in moving. Kind regards Customer Care Team

5/5

Google

For us as tenants we have found Leaders and their contractors Incredibley professional , great friendly service with nothing too much trouble.

Sharon · 25 July 2024

Agent replied · 24 August 2024

Dear Sharon Boland Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Me and other tenants have been receiving miss Leah service since we’ve entered the procedures do rent a house for all us and she’s been really helpful and amazing with everything! We extremely do recommend miss Leah and leaders service!

Viviana · 17 June 2023

Agent replied · 16 June 2024

Dear Viviana Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Recently interacted with Jake Stearne regarding tenancy & it was really nice experience. The response to any query was prompt & all the relevant processes are clarified in details. Great working experience overall :)

Niloy · 19 November 2023

Agent replied · 16 June 2024

Dear Niloy De Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

As a landlord, Leaders and Jack and Amy in particular, have provided a helpful and knowledgeable service leading to a successful tenancy and I would recommend them.

Dave · 17 April 2024

Agent replied · 16 June 2024

Dear Dave Liddiard Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

4/5

Google

Leaders,Darcey did a fantastic job helping me move into my new home. They handled everything professionally and made the process smooth and stress-free. Their communication was excellent, and they provided great feedback throughout. I highly recommend them!

Paul · 24 March 2025

5/5

Google

Absoultely fantastic servce. They really came through for me as i had a short window to move as i was starting a new job. My agent was Katie and she walked me through every step of the process and made renting my own place seem less daugnting of a process. Would highly recomend to litteraly anyone

Daniel · 17 June 2021

Agent replied · 16 June 2024

Hi Daniel Amps-woodward, Thank you for the great review of our Leaders Estate Agents Cambridge team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team

1/5

Google

Absolute lack of response. They don't work, they just want your money without working. If I could give -5 stars I would do it. 1 star is far too much for doing nothing. Lazy people

Cristina · 8 April 2025

5/5

Google

I am extremely grateful for the service that was provided at Leaders. I am also really grateful for Katie’s help throughout the past month and for being so patient with my questions and helping me to understand the renting process. Definitely would recommend Leaders if you’re trying to find a property to live as their team are extremely helpful.PositiveValue

Emon · 17 June 2020

Agent replied · 16 June 2024

Hi Emonmiahh, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Cambridge branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Leaders Estate Agents Cambridge

5/5

Google

As I work closely with Cambridge leaders on a daily basis by doing their references I can truly say there a great team and one of my favourite leader offices. Jamie, Matt, Owain and connie are fantastic people. Couldn't ask for a better team work along side with to help people move into their new homes. And they are always happy on the phone.

Stephanie · 18 June 2017

Agent replied · 16 June 2024

Hi Stephanie, thank you for taking the time to leave a review. It's great to hear that you have had a positive experience whilst working alongside our Cambridge office, and we will be sure to pass your kind words along to the team.

5/5

Google

We had an incredible experience with Leaders, especially with Andre. He is a very professional person and was always there for us, answering our questions with kindness. Thank you.

Maryam · 11 June 2025

5/5

Google

I have just moved into a property in Cambridge which I got through Leaders. My contact person was Katie, who was an excellent professional. I would recommend this estate agency to anyone who is considering locating to Cambridge.

Prince · 17 June 2023

Agent replied · 16 June 2024

Good afternoon Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

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