Trusted Agent profile · Cambridge · Cambridgeshire

Verified

Hockeys Estate Agents Cambridge reviews

4.7

★★★★★ Excellent

583 reviews across 3 platforms

10 Mill Road, Cambridge, Cambridgeshire, CB1 2AD

Part of Hockeys Estate Agents, see every office.

Hockeys Estate Agents's office in Cambridge, Cambridgeshire, at 10 Mill Road, is rated 4.7 out of 5 across 583 reviews on three platforms, including 475 Google reviews rated 4.7.

Google logo

4.7 / 5

475

Reviews on Google

This office

Facebook logo

4.9 / 5

81

Reviews on Facebook

Business-wide

Trustpilot logo

27

Reviews on Trustpilot

This office

Want Hockeys Estate Agents to help?

Tell us what you need and we'll pass your enquiry to Hockeys Estate Agents and up to three other top-rated agents near Cambridge.

What do you need help with?

Want every enquiry from this page to come to you only? Upgrade to View Agents

Reviews

Every review we hold for the Cambridge office, from every platform, shown as written. First names only.

5/5

Google

I would absolutely recommend selling through Hockey’s. Ben has been knowledgeable and kept me well informed throughout the process. His advice throughout in terms of sales price, negotiating, and securing an offer was brilliant, and left me feeling reassured. The service provided by the whole office team has been fantastic, in terms of feedback following viewings and drafting the particulars. The online platform to manage viewings was also really useful. Thanks so much to all the team at Hockey’s for making a stressful process as easy as possible!

Vicki · 29 May 2021

5/5

Google

We recently sold our house with Hockey's estate agents. We initially met with Jeremy but also had support from Liam. We decided to go with Hockeys as I liked the strategy they presented for selling our house, the price was very competitive and I felt like they were friendlier than some of the other more pushy estate agents! Jeremy, as well as some of the other agents, said that he had a potential buyer lined up. This turned out to be true and we accepted an offer the day after putting it on the market. We had some issues with solicitors during our sale and Jeremy and Liam were extremely helpful in helping us find a new one, reassuring our buyer and moving things along. I do think that our sale would have taken much longer without their proactive approach. I would recommend Hockeys without hesitation.

Cathy · 10 January 2021

5/5

Facebook

We have just bought a property through Hockey’s and we would recommend them to anyone looking for an agent locally. Harriet and the team were excellent from the start to the finish and we would definitely use them in the future. Thank you for your hard work and professionalism. Jonathan and Vicki Benson

Jonathan · 24 January 2019

Agent replied

Hi Jonathan and Vicki, thank you so much for the review. We were only too pleased, we were able to find you your lovely new home in Swavesey! Wishing you all many happy times there ??

5/5

Google

We purchased our first home through Hockeys and they were incredible every step of the way. Jonathan went above and beyond in explaining the whole process to us, was always on the end of the phone if we had any questions or concerns and was incredibly proactive in chasing various solicitors. I have no doubt that whenever we choose to sell in the future, Hockeys will be our first port of call. Thanks again Jon!PositiveResponsiveness, Quality, Professionalism

Louise · 20 June 2021

5/5

Google

It has been a pleasure working with Ellis at Hockeys during our barn conversion sale. He was always available to answer my questions and address any concerns, which made the entire process smooth and stress-free. I would highly recommend Ellis at Hockeys to anyone looking to buy or sell a property. Thank you, for your expertise and exceptional service!

Louise · 27 July 2023

5/5

Google

I recently sold my flat through Hockeys and their service was excellent. They were helpful and communicative throughout, without being overbearing. I had a named agent but someone else was always able to help me when he was unavailable. They were proactive and helped manage the buyers and both sets of solicitors. They even charged a competitive rate! I highly recommend Jonathan and the team!

Matt · 10 January 2023

5/5

Google

From start to finish Harriet was amazing! She kept us informed every step of the way, answered all of our silly questions and was quick and efficient with her communication to everyone involved. Nothing was too much trouble and we moved faster than we even hoped thanks to Harriet - we are so happy in our new home! Thank you for making it such a smooth process! Dominic & Sarah

Dominic · 24 June 2022

1/5

Google

Absolute disgrace!! We travelled 3 hours to meet on a new build site that Hockeys are the agents for. After arriving at site and heading to showroom reception to be met be a builder with a hard hat. Anyhow he knew nothing about this so we drove over to the street with the available plots and waited, and waited. Anyhow half hour later in need of refreshments and use if the ladies! My oh decided to ring and inquire of the whereabouts of our agent...Was informed we had came through to another site and that they would go try find out what was going on!.. Good job we never sat and waited ✋️ no show.... equals No sale!! Couldn't even be bothered to send an e mail explaining or apologising for the time taken out of our busy schedule along with the long drive to get there! Needless to say won't be using them again. Will go buy elsewhere!

Karen · 10 January 2023

Agent replied · 10 January 2024

Hello Karen I am sorry that you feel that you had a bad experience with our Willingham office. We received your enquiry the evening before you wanted to attend the site, and you turned up without having the viewing confirmed by us. The contact number you put on your enquiry was either incorrectly supplied or mistyped, and we could not get hold of you to arrange the viewing. We have subsequently emailed you a copy of your enquiry, demonstrating that the number supplied was incorrect, but we never received a reply.

1/5

Google

Absolutely horrendous service, Girl on the desk answered my call last week about a viewing in Waterbeach. She arranged the time with me and I confirmed I could make 8:45. No one turned up. I called them to see where the estate agent is for them to say that they never confirmed it and they can't make it. Wasted my time for no reason. And just as my house is going up for sale in Northstowe I will be sure not to use Hockeys at all. Very unprofessional.

Ashley · 10 January 2023

Agent replied · 10 January 2024

Hello, thank you for your review, I am sorry to learn that you were not satisfied with our service. It appears as though your viewing was not correctly booked in by a new member of the team, so thank you for bringing it to our attention. It is something we have addressed by providing further training to the member of staff you dealt with. Please accept our apologies for having a wasted trip. The branch manager Liam has tried to contact you, to see how we can rectify the situation, please do get in touch directly with him at your convenience.

5/5

Facebook

Thank you Ben & Harriet. Both where amazing at helping sell our property. Ben kept us updated throughout the process and helped move things along with solictors. We couldn’t fault them and appreciate all they did for us within a stressful process! Thanks again! Stacey, Josh & Jack x

Stacey · 19 December 2019

Agent replied

Thanks Stacey! We are thrilled to have helped you, Josh and Jack move to your new home- next summer will be great for Jack to have a lovely garden! Thanks again for using Hockeys x

5/5

Trustpilot

Very professional service

Very professional service. Would highly recommend hockeys to anyone who requires an estate agents.

Aaron · 27 August 2026

5/5

Google

Estate agency done right! In what was a complex purchase, Ben and the team assisted us throughout the process to a successful completion. Good communication and transparency ensured that obstacles, of which there were a few, were overcome to allow us to move in to our new family home. Highly recommend and would use again.

RG · 9 September 2023

5/5

Facebook

We have recently bought a property through Hockey’s. Harriet was exceptionally helpful, professional and went above and beyond to maintain communications within the chain to make sure that everything went smoothly. So thank you to Harriet and also Ben for his involvement in our purchase. I highly recommend them!

Bethany · 12 July 2019

Agent replied · 24 June 2023

Hi Beth, thanks so much for the review. It wasn’t an easy one but thank you for your patience and persistence. We look forward to handing you your keys!

5/5

Facebook

We have recently bought a property through Hockey’s. Harriet was exceptionally helpful, professional and went above and beyond to maintain communications within the chain to make sure that everything went smoothly. So thank you to Harriet and also Ben for his involvement in our purchase. I highly recommend them!

Bethany · 12 July 2019

Agent replied

Hi Beth, thanks so much for the review. It wasn’t an easy one but thank you for your patience and persistence. We look forward to handing you your keys!

5/5

Trustpilot

Always available when we needed them…

Always available when we needed information. They chased up the sellers when we requested that all the old rubbish was cleared out before moving in (a skipful)

Karl · 21 May 2026

5/5

Google

Hockeys handled our recent sale and we were very happy with everything they did for us, from the initial marketing, to introducing buyers and seeing the sale through to the end. We received speedy feedback following all viewings and we found everyone we dealt at Hockeys very friendly and knowledgeable. Any questions we had were dealt with quickly and telephone calls were always returned. All in all a very positive experience and we would certainly use Hockeys again. Thank you Harriet and team.

Carol · 19 September 2019

5/5

Google

Hockey’s were estate agents for the people whose house we bought. All I can say is that i’m gutted we didn’t choose them to represent us in the sale of our house. Harriet is an absolute wonder with her energy, positivity and excellent communication. She was in contact with us so many times with excellent advice and providing a communication channel to the sellers. I would absolutely recommend Hockey’s to anyone who wants a personal service from people that care about doing a good job.

Katie · 27 August 2019

5/5

Facebook

Hockey’s were estate agents for the people whose house we bought. All I can say is that i’m gutted we didn’t choose them to represent us in the sale of our house. Harriet is an absolute wonder with her energy, positivity and excellent communication. She was in contact with us so many times with excellent advice and providing a communication channel to the sellers. I would absolutely recommend Hockey’s to anyone who wants a personal service from people that care about doing a good job.

Katie · 23 August 2019

5/5

Google

My husband and I, we bought our first property with Hockeys and they were extremely good for lots of reasons. First I was very nervous with our first "big step" and they explained everything smoothly, they help with all the questions that I had because lots of paper work is involved in buying a house and the most important thing was they are very flexible and understanding. As I am not British I had lots of questions and I was so scared but they explained all the steps by email, phone, voicemail. Joseph Moore was extremely patient and super professional and his advice was fundamental. I did not have a single issue. I will recommend this Estate Agents if you think in buying a property! Keep the good service. Thanks!

Julieta · 29 July 2019

5/5

Google

We used Hockeys for a recent purchase of a property in Cambridge. As first time buyers, the process of a house purchase was both novel and complex. The team at Hockeys were fantastic, particularly Alex Milne who worked very hard to make sure that we were fully briefed on the process, kept updated on the status of our purchase, and would try and get updates for us when the process went quiet. Our purchase was quite lengthy due to other buyers within the chain, and despite frustrations Alex was constantly positive and reassured us when we felt frustrated. We would highly recommend Hockeys and their team for any purchases or sales that you may have.

Daragh · 29 July 2019

5/5

Google

If Heineken made estate agents!! i must say with such a large transaction in a sale and a purchase the whole experience could not have been any better managed by Hockeys! We couldn't decide on which estate agent to use but straight away when Harriot attended our house we felt at ease and comfortable and knew that we had made the right decision. the whole transaction was hassle free and stress free and i cannot thank Hockeys enough. To harriot et al thank you so much

Mr · 8 July 2019

5/5

Google

Philip and the team were unfailingly attentive and proactive when handling my house sale. They had my complete trust throughout and fought my corner when needed. I also thought the cost to sell my flat was very competitive given all that and was happy to be using a local business to provide the services. Would recommend.

Isaac · 14 July 2023

5/5

Google

If Heineken made estate agents!! i must say with such a large transaction in a sale and a purchase the whole experience could not have been any better managed by Hockeys! We couldn't decide on which estate agent to use but straight away when Harriot attended our house we felt at ease and comfortable and knew that we had made the right decision. the whole transaction was hassle free and stress free and i cannot thank Hockeys enough. To harriot et al thank you so much

Gareth · 25 June 2019

5/5

Google

Jeremy, Samantha, Alex, William and Joseph are brillant and very professional. We had a top notch experience while buying or selling houses with this team. This is the reason why we came back each time we needed some good and honest advice. They are not only extremely professional but also very warm, understanding and very friendly. Selling and buying a house is a very difficult moment, at these moments you need to trust a team completely. We always followed their advice because we know they go the extra mile to give us this feeling of not worrying over the process. We highly recommend this team. Andrew & Christine Richards

Andrew · 25 June 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Hockeys Estate Agents's Google reviewsLeave Hockeys Estate Agents a review

Want Hockeys Estate Agents to help?

Tell us what you need and we'll pass your enquiry to Hockeys Estate Agents and up to three other top-rated agents near Cambridge.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent