5/5
TrustpilotFab Phil
Phil was really helpful in fixing a few defects with my property. Really nice and friendly!
Trusted Agent profile · Cambridge
Hill Residential Limited Cambridge reviews
★★★★★
1,252 reviews across 1 platform
Newmarket Road, Cambridge, CB5 8AA
Part of Hill Residential Limited, see every office.
Hill Residential Limited's office in Cambridge, at Newmarket Road, is rated 4.9 out of 5 across 1,252 reviews on 1 platform.
Reviews
Every review we hold for the Cambridge office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotTimberworks in Cambridge
I purchased an apartment in Cambridge built by Hill called Timberworks.Since the very beginning Antonia has helped my with all my doubts and questions, and attending me after the purchase. She is a very diligent seller, a great person, very attentive with the costumers
Agent replied · 24 August 2024
Hello Miss Quintana, Thank you for taking the time to leave a review, we will ensure your kind words are passed onto Antonia. We wish you all the best in your new Hill home at Timberworks. Many thanks, Hill Customer Service
5/5
TrustpilotRichard came to fix crack on my ceiling…
Richard came to fix crack on my ceiling and generally around my property. He was very precise and did his work very well. He was also wearing protectors on his shoes which was respectful to wear especially in the bedrooms where carpet can get dirty.He was also very kind and well mannered.
5/5
TrustpilotGreat job
Ben Aken did a wonderful job for us today but also left our property clean when he left, which was great to see. He was well prepared and also repaired another issue left by previous tenants which was great. He was also respectful that I was WFH and did not cause any bother at all. Thank you
5/5
TrustpilotDay after Valentine
Alan Deadman is so friendly and helpful! Detective and talkative.
5/5
TrustpilotAmazing work. Super job.
Raalf fallaha was brilliant. Waited for me to get back from dropping my child to school. Went above and beyond not only doing his work but to help me understand what he was doing and what caused the issues I had in my home. Did a brilliant job, can't fault his work whatsoever. Thankyou so much.
5/5
TrustpilotBarry was quick and effective
Barry was quick and effective, no problem at all.
5/5
TrustpilotPaint again the ceiling and walls
Today, James Appleby, from Hill come to paint the ceiling and some pieces of stuff. He did a really good job. Everything looks nice. appreciate for the work. The Hill customer service is also helpful, easy to contact and always solve the problem
Agent replied · 10 June 2024
Hello Phong Tran, We are pleased to hear about your positive experience with us and wish you all the best in your new Hill home. Many thanks, Hill Customer Service
5/5
TrustpilotExperience with Raalf Fallaha
We had a number of issues in our house but Raalf Fallaha fixed all of them very quickly on the day and also gave us tips for the future. He was very friendly and professional, I would be happy to recommend him to anyone
5/5
TrustpilotHad an issue with some incomplete…
Had an issue with some incomplete intermescent sealing in the garage. Mike Lewis came out to fix it the issue and did an excellent job. Not just fixing the issue, but also advising me on some related works around the garage door. Cheers Mike!
5/5
TrustpilotAbove and Beyond! Excellent
Michael Chapman came to our home and was so respectful and went above and beyond. This was shown we he used his initiative to fill a hole in the wall even though it was out of scope for what he was supposed to be doing! What an outstanding tradewman
5/5
TrustpilotSimon is really helpful in fixing our…
Simon is really helpful in fixing our items
5/5
TrustpilotWe were supported by Bradley Sullivan…
We were supported by Bradley Sullivan and we thought he was excellent. Very thorough, explained things clearly and did an excellent job on the defects he fixed
Agent replied · 11 June 2024
Hello John,Thank you for your positive review commending Bradley for the work he carried out. We will pass on your kind words.Many thanks,Hill Customer Service
5/5
TrustpilotA thumbs up to Simon Cowdrey
Today we were served by Simon Cowdrey. He was absolutely amazing and solved everything nicely and efficiently including curtains, door handles and washing machine! We absolutely would recommend!
Agent replied · 11 June 2024
Hello Chi,Thank you for your review.Many thanks,Hill Customer Service
5/5
TrustpilotExcellent job by Mr. Ben Aker
We are absolutely thrilled with the exceptional service provided by the handyman Mr. Ben Aker in addressing the defects outlined in our snagging report! Professional, efficient, and meticulous in his work. Our home looks and feels perfect now, thanks to his expertise. Highly recommend his services to anyone in need of reliable help!
5/5
TrustpilotGreat service
Kelvin provided prompt service, was v courteous, completed the job very well! Went above and beyond what other workers have proposed in the past and did beautiful work to replace my kitchen panel. Thank you!
Agent replied · 11 June 2024
Hello Katie,Thank you for your review. We are glad you were satisfied with Kelvin's service.Many thanks,Hill Customer Service
5/5
TrustpilotRaalf Rocks!
We had Raalf Fallaha come visit and he was so lovely!! Very professional and friendly. He even interacted with my 2 year old and got him to help him. He also went above and beyond and helped fix a hole in my carpet. Couldn’t speak higher of him. What a credit to your company!!
5/5
TrustpilotPolite and friendly
Raalf was polite, and done a fantastic job
5/5
TrustpilotBarry is a helpful and detailed person
5/5
TrustpilotPhil arrived on time (important as I…
Phil arrived on time (important as I had requested an early visit as I needed to get to work). Good workmanship and really helpful. Fixed my front door lock as an extra job straight away.
Agent replied · 11 June 2024
Hello Sarah, It's good to hear you were satisfied with Phil’s workmanship. We will pass on your words and thank you for leaving your feedback.Many thanks, Hill Customer Service
5/5
TrustpilotFixed the issues
Had a very friendly and professional man names Faik come to fix my doors today. He went above and beyond, and was only happy when the fix met his standards, he couldn’t totally fix one thing, so the original installers will come back to fix it. Overall very happy.
5/5
TrustpilotJob done perfectly.
I needed adjustments of few door locks and blinds. Alan Deadman from Hills visited my house and solved all of these issues. He is good, polite and knowledgeable.
Agent replied · 10 June 2024
Hello Faisal,We pride ourselves on great customer service and we are pleased this was delivered by Alan on his recent visit to your home. We really appreciate your feedback.Many thanks,Hill Customer Service
5/5
TrustpilotRaalf Fallaha has done an excellent job…
Raalf Fallaha has done an excellent job with our bathroom. He replaced the flooring and skirting board following a bathroom leak. He was early which I was very grateful for, polite, efficient and cleaned up afterwards. The work is done to a great standard. Really happy
5/5
TrustpilotMike Lewis from Hill
Mike Lewis from Hill came out to fix my bathroom doors as had an issue with them and he did a fantastic job. He’s a true professional. Can’t recommend him highly enough.
Agent replied · 10 June 2024
Hello Jacqueline,Mike will be pleased to hear your positive review. Thank youMany thanks,Hill Customer Service
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