Trusted Agent profile · Cambridge
★★★★★
1,252 reviews across 1 platform
Newmarket Road, Cambridge, CB5 8AA
Part of Hill Residential Limited, see every office.
Hill Residential Limited's office in Cambridge, at Newmarket Road, is rated 4.9 out of 5 across 1,252 reviews on 1 platform.
Every review we hold for the Cambridge office, from every platform, shown as written. First names only.
5/5
TrustpilotMichael Chapman came this morning to…
Michael Chapman came this morning to fix a few bathroom issues. He was professional and courteous, completed jobs requested. Very pleased with the outcome.
Hello Barbara,We are glad Michael was able to attend to your issue quickly and we appreciate your feedback.Many thanks,Hill Customer Service
5/5
TrustpilotPeter Miller was great!
Yet again Peter Miller came and undertook fixes to our property and did so with great attention to detail, a polite manner and absolute professionalism. We've had Peter visit on numerous occasions now - he's a pleasure to deal with and without doubt, a credit to the company. Thank you!
5/5
TrustpilotFirst class service from Alan Deadman
The workmen that attend our property for repairs and defects are lovely and so helpful. We had the pleasure of Alan Deadman today who was so professional and helpful.
Hi Jessica, Alan will be pleased to see your review, and we are happy to hear he was helpful..Many thanks, Hill Customer Service
5/5
TrustpilotRaalf Fallaha to the rescue
After having a slight issue with our flooring that was recently fitted, Raalf attended our property today to simply investigate, whilst here he managed to find the source of the issue and temporarily resolve this until he can be booked in again. Very resourceful and always respectful.
5/5
TrustpilotWater seepage problems fixed
I would like to show my appreciation to Paul Iambert, Michael Perry and Claire Wiggins. Their prompt response and professional skills helped to fix the water seepage problems in my bathrooms. Quick to arrange the jobs and good techniques in identifying the problems and repairing. Many thanks and appreciation.
5/5
TrustpilotTop job from Mike Lewis
Mike Lewis arrived on time and ensured that the correct parts were bought and fitted, whilst also colour matching to the surface leaving a well finished job and in good time. Very knowledgeable about his work and great customer service.
5/5
TrustpilotRaalf Fallaha came to my property to…
Raalf Fallaha came to my property to have a look at a couple of snagging issues. He was very friendly, polite and fixed the issues quickly and easily. He was also exceptional with my dog who is very nervous around strangers and made her feel at ease quickly.A lovely man who is a credit to Hill.
5/5
TrustpilotThank you to Simon, Barry, and Sarah
Thank you for organising (Sarah) and executing (Simon and Barry) various works in our flat over two days. The result is stunning, the attention to detail and advice along the way was much appreciated, and your mood was always very cheerful. A delight to have around for two days! :-)
5/5
TrustpilotAnother excellent experience with…
Another excellent experience with Hills. Simon Cowdry came to repair paint finish. He was courteous, industrious and made a good job.
Hello Mibby, Thank you for your 5* review. the team involved will be pleased to know they have provided you with excellent work and gave you a great experience of Hill. It's always great to hear our team members are able to demonstrate Hills commitment to excellence.Many thanks, Hill Customer Service
5/5
TrustpilotGood service
We had Andy Delaforce and Michael Perry from Hill team over to carry out some paint work and small fixes following our 7 day check in visit. They have done a great job. Very organised, the snags were repaired quickly and with high standard and tidy up and clean at the end.Keeley D. from costumer service team has been great responding to our emails and organising these works.
5/5
TrustpilotVery good service
Alan Deadman came to fix an issue in my en-suite which had been complicated by shoddy work previously. He took the time to do the job properly & even returned to finish the sealant later in the day. He was polite & courteous at all times
5/5
TrustpilotI find the company very recommendable
I find the company very recommendable. The contractors are always polite and do their jobs without any distractions and whats more they always clean up after completing the job. Michael Perry did the sealing of the bannisters which had cracked from expansion of the house.
5/5
TrustpilotGood service,Helpful and friendly man…
Good service,Helpful and friendly man Faik I was pleased heaving in my house for my repair, tide and clean, Thank you.
Hello Daniel, Thank you for your positive feedback. We will be sure to pass it onto Faik. Many thanks, Hill Customer Service
5/5
TrustpilotMichael Chapman did a great job…
Michael Chapman did a great job finishing the assigned work (water panel access). Painting and cleaning were both also good. Thank you
Hello Osama,Thank you for your review. We will pass on your thanks to Michael.Many thanks,Hill Customer Service
5/5
TrustpilotPeter Miller 5*
Peter Miller came round to fix a leak in our en-suite shower. He arrived on time, He was very professional and respectful of the house. Peter did a great job! We do need some more work done due to issues but we would always request Peter.
5/5
TrustpilotAppreciation
Thank you so much for Barry, Simon Cowdrey and Michael Chapman for all the help in fixing, snagging bits and installing stuff. You guys are the best!
Hello Change Jas,The team will be pleased to hear your positive review. Thank you.Many thanks,Hill Customer Service
5/5
TrustpilotI have to praise Hill's after-sales…
I have to praise Hill's after-sales maintenance. It must be Hill's after-sales maintenance team. Michael Chapman and Brad Sullivan helped me repair the wall cracking problem very well yesterday. Thank you for their professionalism and attention to detail. I am very happy that I bought Hill's house.
5/5
TrustpilotPeter Miller & Michael Chapman have…
Peter Miller & Michael Chapman have both been working on site today.
5/5
TrustpilotThe engineer who visited was polite and…
The engineer who visited was polite and hard working, more than happy with what he has done.However, The communication from the office was shocking, as in a message to say an engineer was coming arrived after the engineer, it was just fortunate that I was in.
5/5
TrustpilotBen and Peter good lads.
Ben and Peter came today, been a couple of times at our retiree complex Pollys Field Village. Both very professional and friendly, snagging all fixed so far. See you both for coffee or tea whenever. 80 year old ex building site worker so I know how things should be done. Well done lads.
5/5
TrustpilotA really useful visit from Peter…
A really useful visit from Peter Miller. He looked into a number of different issues and was able to resolve some of them there and then, and scheduled others for future action. Very professional and friendly throughout.
5/5
TrustpilotGreat and efficent service from Paul Lambert
The service was really good and efficient. Paul Lambert not only fixed/cleared the big stains on the floor but advised me on products to use for similar situations as well. He informed me too about solutions to improve the floor layering if i ever need to "re-do" my vinyl flooring for extra protection. Thank you
5/5
TrustpilotKelvin came round to fix a couple of…
Kelvin came round to fix a couple of snagging issues, he was really polite and did a great job, couldn't have asked for better and gave the high level of service I expect from Hill who from my personal experience are a great developer
5/5
TrustpilotVery efficient and personable
On time. Very polite and friendly explained what was being fixed. Also took time out to explain a few other things pertaining to functionality of a few items
Hello JVP,Thanks for your review, we appreciate you taking the time to leave us positive feedback.Many thanksCustomer Service
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