Trusted Agent profile · Cambridge

Hill Residential Limited Cambridge reviews

4.9

★★★★★ Excellent

1,252 reviews across 1 platform

Newmarket Road, Cambridge, CB5 8AA

Part of Hill Residential Limited, see every office.

Hill Residential Limited's office in Cambridge, at Newmarket Road, is rated 4.9 out of 5 across 1,252 reviews on 1 platform.

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1,252

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Cambridge office, from every platform, shown as written. First names only.

5/5

Trustpilot

Prompt and efficient service

Prompt and efficient service. Helpful and friendly man Faik I was pleased heaving in my house for my repair left tidy and clean Thank you ✨✨✨✨✨

Ledis · 12 January 2024

Agent replied · 10 June 2024

Hello Ledis,Thank you for your positive review. We are glad Faik was able to demonstrate Hills commitment to excellence. Many thanks,Hill Customer Service

5/5

Trustpilot

Great experience with very professional…

Great experience with very professional staff. Mike has helped to complete work that would have taken me several days in just 2 hours. Highly appreciate the service.

Ton · 20 December 2023

Agent replied · 10 June 2024

Hello Ton,Thank you for your review. We are happy to see you were pleased with Mikes work. Many thanks, Hill Customer Service

5/5

Trustpilot

Raalf Fallaha and Alan Deadman was very…

Raalf Fallaha and Alan Deadman was very friendly and did a great job

Tracy · 30 October 2023

5/5

Trustpilot

Paul Lambert and Paul Coppen attended…

Paul Lambert and Paul Coppen attended my property today resolve some outstanding issues. The work was done very quickly and to a high standard. They also informed me when they were going to arrive and this was much appreciated as I could plan my day.

Mr · 11 September 2024

5/5

Trustpilot

Raalf came today to fix a ongoing…

Raalf came today to fix a ongoing problem and was fantastic not only fixed the problem but cleaned up after himself fantastic always glad if Raalf turns up

Raymond · 15 November 2023

Agent replied · 10 June 2024

Hello Raymond,Thank you for your review. We will pass on your thanks to Raalf.Many thanks,Hill Customer Service

5/5

Trustpilot

Raalf came to visit our house today to…

Raalf came to visit our house today to attend to a faulty issue in our bathroom, he was very efficient, very skilled and overall a great experience. Thank you.

Suki · 20 October 2023

Agent replied · 10 June 2024

Hello Suki,Thank you for your positive review commending Raalf for the work he carried out. We will pass on your kind words.Many thanks,Hill Customer Service

5/5

Trustpilot

We were assisted by Raalf Fallaha and he was outstanding

We were assisted by Raalf Fallaha today. He offered an exceptional service, he was very thorough and went above and beyond with his repairs making sure we were satisfied before leaving! It was very refreshing having Raalf come out and was a totally different experience to previous repairs! He made 3 repairs in total, and was quick and efficient

Georgie · 6 December 2023

5/5

Trustpilot

Peter Miller did a great job!

Peter came to my new home today and helped fixing the curtains and several decorations very effectively. He was very patient to hear our requirements and offered some constructive suggestions so that the curtains could be properly fixed and the decorations looked nice and fit.

E · 3 September 2024

5/5

Trustpilot

Thank you Richard and Faik

Bernhard · 8 April 2024

5/5

Trustpilot

Mike Lewis is always very helpful at…

Mike Lewis is always very helpful at resolving practical issues. Thank you.

Rachel · 6 November 2023

5/5

Trustpilot

Good experience with Michael and Mike

Michael Perry and Mike Lewis from Hill were a fantastic duo who helped us with moving some heavy furniture around the house. They were very professional and friendly, and I would definitely recommend them if you are in need of moving things or putting things up around the house. Thanks!

Claudia · 31 May 2024

4/5

Trustpilot

Seemed to check everything necessary to…

Seemed to check everything necessary to make sure there wasn't a leak. Wall looks perfect now, wouldn't know there was damp marks. Fingers crossed it doesn't come backWas very friendly and efficient

Verity · 13 July 2023

Agent replied · 22 October 2024

Hello Verity,Thank you for your review. We are happy to see you were pleased with the operatives work.Many thanks,Hill Customer Service

5/5

Trustpilot

Another great experience with Simon

Simon arrived on time, smart and smiling to fix an access point for our heating. He did the job with great care, ensuring that it looked as new before he left! We also had a little scratch on our floor that he kindly fixed for us too.Would give 10 stars if it was an option.

GK · 16 February 2024

5/5

Trustpilot

Praise for the professionalism

The five stars go to Ade S who came to fixed some minor defects in my new-build apartment. He's such a true professional, seeing other minor defects that I didn't and fixed them too. His work is of high standard.

JT · 18 October 2022

Agent replied · 10 June 2024

Hello JT, Thank you for taking the time to leave a review, we will pass your kind words onto Ade. Many thanks, Hill Customer Service

5/5

Trustpilot

Positive feedback on James Appleby

James Appleby and his colleague came to our house to fix some snagging issues. James and his colleague were both polite and did a thorough job of correcting the issues we had reported. Very pleased with the work carried out.

Hellsbells8334 · 10 October 2022

Agent replied · 10 June 2024

Hello HellsBells8334, Thank you for your review, it is great to hear our team have rectified your issues to a high standard. Many thanks, Hill Customer Service

5/5

Trustpilot

Mr Faik,

Mr Faik,Is very good for the job and experience I’m so happy to have him here in my home. I would like to say thank him for everything he has done.

Afia · 31 July 2023

Agent replied · 24 August 2024

Hello Afia,Thank you for your review. We are happy to see you were pleased with Faik's work.Many thanks,Hill Customer Service

5/5

Trustpilot

Phil did an outstanding job repairing…

Phil did an outstanding job repairing the wall! His workmanship was meticulous, and he completed the task with great skill and efficiency. I am highly impressed with the results. Phil's dedication and attention to detail truly shine through in his work. I highly recommend him for any repair projects you may have.

Simona · 10 April 2024

5/5

Trustpilot

Simon Cowdrey is nice and helped us solve our issues

Simon Cowdrey came very soon after we reported the incident. He helped figured out the source of the leakage and discovered 3 more defects with the installation of our shower and fixed them immediately. We are very happy with his service. Thank you again!

Man · 31 August 2024

5/5

Trustpilot

Alan deadman

This review is solely based on the work Alan deadman had rectified, given the difficultly of the issues, Alan had been reliable enough to leave to it while I continued to work from home, and had improvise solutions that have led to a much greater finish.

James · 25 July 2024

5/5

Trustpilot

On time over 3 days of doing repair.job…

On time over 3 days of doing repair.job looks much better now complete and am satisfied.mike lewis was polite and cleaned up after him.

Lynne · 10 January 2024

Agent replied · 10 June 2024

Hello Lynne,Thank you for your review. We appreciate your feedback.Many thanks, Hill Customer Service

5/5

Trustpilot

Barry did a good job

Barry came to my flat, first ask if it's a right time, then he came again as scheduled, after job done, looks and feels very good like grand new.Thanks.

Kun · 6 September 2023

Agent replied · 22 October 2024

Hello Kun, Thank you for taking the time to leave a review, we appreciate your feedback. Many thanks, Hill Customer Service

5/5

Trustpilot

A thumbs up

Very pleased with the prompt arrangement by Claire, and Michael Perry who arrived in very good time and repaired the patio door as the lock was jambing.Very pleased and expediently carried out.Thanks.

Paul · 12 June 2023

Agent replied · 10 June 2024

Hello Paul, Thank you for your feedback, we will pass your kind words onto Claire and Michael. Many thanks, Hill Customer Service

5/5

Trustpilot

Work was fantastic from Michael chapman

Michael chapman came to sort our bathroom out, he was very clean and tidy during the work and cleaned up after. Also as we work from home and was very respectful of our house and kept any noise to a minimum as to not affect us while working. Very pleased with Michael

Alex · 25 March 2024

5/5

Trustpilot

BIG THANKS TO HILL

I would like to express my sincere thanks to "Michael Perry" who fixed my exhausted fan professionally. He is not only kind but very efficient. I wish him and Hill all the best.With Best RegardsTK Leung

Mr · 26 January 2023

Agent replied · 10 June 2024

Hello Mr T Leung,Thank your for taking the time to leave a review, it is fantastic to hear when our homeowners receive our usual high standards of service.We are pleased your issues have been rectified and wish you all the best in your new Hill home.Many thanks,Hill Customer Service

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